Hiver in Gmail Pricing Overview

Yes. According to G2 data, Hiver in Gmail offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

According to G2 data, Hiver in Gmail pricing in 2026 starts at $25.00 and can reach $85.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Hiver's official pricing page for the most current details.

According to G2 reviews, Hiver's pricing is best suited for small to mid-market teams already embedded in Google Workspace who need collaborative email management without switching platforms. G2 reviewers from industries like financial services, insurance, logistics, mental health care, and accounting frequently praise Hiver's Growth and Pro tiers for balancing functionality and cost. The Pro plan at $55.00 per month appeals to teams needing CSAT, SLAs, and AI features. The Elite plan at $85.00 per month suits larger or compliance-sensitive organizations, with HIPAA compliance noted by a mental health care reviewer. Very small businesses or non-profits on tight budgets may find even entry-level paid tiers challenging, per multiple G2 reviewers.

Hiver's free plan covers core shared inbox functionality including multi-channel inboxes, live chat, WhatsApp, voice support, a knowledge base, collision detection, shared drafts, and Slack integration. However, G2 reviewers note that critical features like analytics, automation rules, CSAT surveys, SLA reporting, round-robin assignment, AI tools, and integrations with Salesforce, JIRA, and Zapier are locked behind Hiver's paid plans starting at $25.00 per month. One G2 reviewer specifically mentioned that automations requiring an upgraded subscription were a frustration, and another noted the free version lacked features essential to their operations, prompting them to trial the paid version before committing fully.

G2 reviews of Hiver present a nuanced value picture. The overwhelming majority of reviewers give high ratings (4.0 to 5.0) while simultaneously flagging cost as a concern, signaling a premium tool that delivers real ROI. G2 reviewers consistently cite time savings, seamless Gmail integration, and accountability improvements as justifications for the price. One reviewer noted it was "worth every dime" after initial sticker shock. However, G2 users from small businesses, non-profits, and construction trades explicitly called pricing prohibitive, with some canceling due to cost. Reviewers comparing Hiver to Zendesk and Freshdesk generally found Hiver more affordable, making it good value for Gmail-centric teams but potentially steep for very small or budget-constrained organizations.