[ Hiver i... Reviews ](https://www.g2.com/products/hiver-in-gmail/reviews) [ Hiver i... Reviews ](https://www.g2.com/products/hiver-in-gmail/reviews) # Hiver in Gmail Pricing Overview [Editedit](https://my.g2.com/hiver-in-gmail/pricings) Free Trial ## Hiver in Gmail Pricing Key Insights Last updated on Apr 09, 2026 * * * Hiver in Gmail offers **4 pricing editions** , starting from **$0** to **$85**. Hiver in Gmail pricing tiers are designed to support different usage levels and team sizes. Hiver in Gmail also offers a **free trial**. Compare the Hiver in Gmail pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Hiver** for **custom pricing**. * * * Free — $0 GROWTH — $25 / Per Month PRO — $55 / Per Month ELITE — $85 / Per Month Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. GROWTH $25.00 Per Month [Request Demo](#) Ideal for small teams to deliver effortless, multi-channel support. - Everything in Free plan and - AI Compose - AI Summarizer - Internal Knowledge Base - Followers and Collision Alerts - Custom Fields - Automatic Assignment - Rule-based Automations - Analytics for Conversations - Integrations (Shopify, Asana, Jira, Monday) Show More PRO $55.00 Per Month [Request Demo](#) For teams looking to scale their customer service operations. - Everything in Growth and - AI Agents - AI Copilot - Customer Portal - SLA and Business Hours - CSAT Surveys - Load-balanced assignment - CSAT and Sentiment Reports - Reports on Users, Tags & SLAs - Custom Reports and Dashboards - Integrations (Salesforce, HubSpot, Zapier, NetSuite) - Onboarding assistance Show More ELITE $85.00 Per Month Free Trial For teams looking transform their support with advanced features. - Everything in Pro and - AI QA - AI Insights (coming soon) - Skill-based Routing - Custom Objects - Individual to Shared Inbox Rules - Custom Roles - HIPAA-Compliance - OKTA SSO integration - Additional Success Services - Custom Build Hours Show More Free Free [Request Demo](#) For teams just getting started with customer service. - Email and Knowledge Base - Shared Inboxes - Collision Alerts - Notes and Shared Drafts - Views - Out of Office - Slack Integration - Help Center - 24\*7 Email and Live Chat Support Show More Our most popular plan is 'PRO'. You can also sign up for a free 7-day trial. Pricing information for Hiver in Gmail is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hiver in Gmail must be conducted with the seller. For more information, visit: https://hiverhq.com/pricing Pricing information was last updated on June 15, 2026 Show More ## Hiver in Gmail Pricing FAQs Generated using AI ### Is Hiver in Gmail free, or does it offer a free trial? Yes. According to G2 data, Hiver in Gmail offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. ### How much does Hiver in Gmail cost in 2026? According to G2 data, Hiver in Gmail pricing in 2026 starts at $25.00 and can reach $85.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Hiver's official pricing page for the most current details. ### Who is Hiver in Gmail pricing best suited for? According to G2 reviews, Hiver's pricing is best suited for small to mid-market teams already embedded in Google Workspace who need collaborative email management without switching platforms. G2 reviewers from industries like financial services, insurance, logistics, mental health care, and accounting frequently praise Hiver's Growth and Pro tiers for balancing functionality and cost. The Pro plan at $55.00 per month appeals to teams needing CSAT, SLAs, and AI features. The Elite plan at $85.00 per month suits larger or compliance-sensitive organizations, with HIPAA compliance noted by a mental health care reviewer. Very small businesses or non-profits on tight budgets may find even entry-level paid tiers challenging, per multiple G2 reviewers. ### What are the key differences between the free and paid versions of Hiver in Gmail? Hiver's free plan covers core shared inbox functionality including multi-channel inboxes, live chat, WhatsApp, voice support, a knowledge base, collision detection, shared drafts, and Slack integration. However, G2 reviewers note that critical features like analytics, automation rules, CSAT surveys, SLA reporting, round-robin assignment, AI tools, and integrations with Salesforce, JIRA, and Zapier are locked behind Hiver's paid plans starting at $25.00 per month. One G2 reviewer specifically mentioned that automations requiring an upgraded subscription were a frustration, and another noted the free version lacked features essential to their operations, prompting them to trial the paid version before committing fully. ### Is Hiver in Gmail considered good value for its pricing? G2 reviews of Hiver present a nuanced value picture. The overwhelming majority of reviewers give high ratings (4.0 to 5.0) while simultaneously flagging cost as a concern, signaling a premium tool that delivers real ROI. G2 reviewers consistently cite time savings, seamless Gmail integration, and accountability improvements as justifications for the price. One reviewer noted it was "worth every dime" after initial sticker shock. However, G2 users from small businesses, non-profits, and construction trades explicitly called pricing prohibitive, with some canceling due to cost. Reviewers comparing Hiver to Zendesk and Freshdesk generally found Hiver more affordable, making it good value for Gmail-centric teams but potentially steep for very small or budget-constrained organizations. ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5 (6,620) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.6/5 (2,416) ](https://www.g2.com/products/front/reviews) [ ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk") Freshdesk 4.4/5 (3,674) ](https://www.g2.com/products/freshdesk/reviews) [ View All Alternatives ](https://www.g2.com/products/hiver-in-gmail/competitors/alternatives) ## Hiver in Gmail Pricing Reviews (2) ![Kathy M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathy M.") KM Kathy M. Controller Small-Business (50 or fewer emp.) 6/19/2025 More Options - - [Respond as Hiver in Gmail](https://www.g2.com/survey_responses/hiver-in-gmail-review-11312345/official_response/new) "I was looking for a solution to manage a shared inbox for Accounts Payable." 5/5 What do you like best about Hiver in Gmail? The most helpful features are the round robin, the traceability of activities, and ability to report. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? I wish a few of the features that I consider basic where included in the lower tiers pricing. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? There was no accountability with our shared inbox. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 6/19/2025 More Options - "Awful system, unfit for professional purpose" 0/5 What do you like best about Hiver in Gmail? Nothing. I will carry on writing until I've used up all my characters. Review collected by and hosted on G2.com. What do you dislike about Hiver in Gmail? Forces people to use the 'conversation view' making the already unusable Gmail actually painful to use. You search for a mail, find some suggested title, click on it and are then take to some random position in the grouped emails unrelated to your search. It doesn't allow clients to see all tickets relating to their organisation, though we were promised this would be 'developed', making this usable only to the one client who submitted the original ticket. This is borderline worthless. If you promise you will develop your software, failing to do so after the client signs in good faith is completely unprofessional. We should have used JIRA, which also integrates properly with CRMs, unlike Hiver. Review collected by and hosted on G2.com. What problems is Hiver in Gmail solving and how is that benefiting you? It isn't solving anything and hence isn't benefiting me at all. All it does is cost money better spent elsewhere. Review collected by and hosted on G2.com. Show More Response from Moinak Ray of Hiver in Gmail [Editedit](https://www.g2.com/survey_responses/hiver-in-gmail-review-11311538/official_response/edit) Hi there, Thanks for sharing your feedback. We're sorry to hear that Hiver hasn’t met your expectations. We understand the challenges with Gmail’s conversation view and are actively working on improving message navigation. We also hear your concerns about client access and are making progress on enhancing visibility within the Customer Portal. We’d appreciate the chance to connect and discuss how we can better support your needs. Please feel free to reach out to us at support@hiverhq.com. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller Hiver in Gmail Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image") Front 4.6/5 (2,478) [ Compare Now ](https://www.g2.com/compare/front-vs-hiver-in-gmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ab046db440ea4045d652cec415afa25e/gmelius.png "Product Avatar Image") Gmelius 4.4/5 (776) [ Compare Now ](https://www.g2.com/compare/gmelius-vs-hiver-in-gmail) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8eac408c131f013530178efd9a9ca600/freshdesk.png "Product Avatar Image") Freshdesk 4.4/5 (3,751) [ Compare Now ](https://www.g2.com/compare/freshdesk-vs-hiver-in-gmail) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service)[ Help Desk ](https://www.g2.com/categories/help-desk) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Customer Service Automation ](https://www.g2.com/categories/customer-service-automation)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox)[ Complaint Management ](https://www.g2.com/categories/complaint-management)[ Email Management ](https://www.g2.com/categories/email-management)[ Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools)[ AI IT Agents ](https://www.g2.com/categories/ai-it-agents) Show More ##### Explore More [ best customer success software ](https://www.g2.com/discussions/i-need-help-finding-the-best-customer-success-software-advice-needed)[ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ What is the top-rated service desk software for large enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-service-desk-software-for-large-enterprises) [ Best lead intelligence software for tech startups ](https://www.g2.com/discussions/best-lead-intelligence-software-for-tech-startups-what-are-your-top-picks)[ Top-rated tools for multi-currency billing management ](https://www.g2.com/discussions/top-rated-tools-for-multi-currency-billing-management)[ Pros and Cons Details ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons) Show More [ best customer success software ](https://www.g2.com/discussions/i-need-help-finding-the-best-customer-success-software-advice-needed)[ Top-rated big data integration solutions for cloud migration ](https://www.g2.com/discussions/what-are-the-top-rated-big-data-integration-solutions-for-cloud-migration)[ What is the top-rated service desk software for large enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-service-desk-software-for-large-enterprises) [ Best lead intelligence software for tech startups ](https://www.g2.com/discussions/best-lead-intelligence-software-for-tech-startups-what-are-your-top-picks)[ Top-rated tools for multi-currency billing management ](https://www.g2.com/discussions/top-rated-tools-for-multi-currency-billing-management)[ Pros and Cons Details ](https://www.g2.com/products/hiver-in-gmail/reviews?qs=pros-and-cons)