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Hexnode Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Hexnode's platform to be intuitive and easy to implement, ensuring seamless management across devices. (21 mentions)
Users value the versatile functionality and seamless management across multiple devices and operating systems provided by Hexnode. (20 mentions)
Users value the intuitive device management of Hexnode, appreciating its functionality and excellent support for diverse devices. (16 mentions)
Users appreciate the 24/7 live support and extensive documentation provided by Hexnode, ensuring seamless assistance at all times. (15 mentions)
Users value the flexibility of policy management in Hexnode, enhancing ease of use across multiple devices. (8 mentions)
Users find Hexnode's pricing plans too expensive, particularly when additional technicians are required, straining smaller teams. (7 mentions)
Users find Hexnode lacking essential features, particularly for Windows environments and user profile management. (7 mentions)
Users are concerned about the missing features in Hexnode, which limit its effectiveness and usability. (7 mentions)
Users face challenges with device compliance and tracking, experiencing sync delays and a confusing dashboard. (6 mentions)
Users find the limited features of Hexnode lacking, particularly in Kiosk settings and Windows environment management. (6 mentions)

5 Pros or Advantages of Hexnode

1. Ease of Use
Users find Hexnode's platform to be intuitive and easy to implement, ensuring seamless management across devices.
See 21 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great control of your devices"

What do you like about Hexnode?

Lots of functionality controllable via the platform. Compatible with many devices types and operating systems. Very simple implementation.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent platform with great support! Perfect for our MDM needs!"

What do you like about Hexnode?

We are managing around 75 devices with Hexnode and it has been a great experience overall. The platform is pretty intuitive, making implementation a b

2. Features
Users value the versatile functionality and seamless management across multiple devices and operating systems provided by Hexnode.
See 20 mentions

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Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great control of your devices"

What do you like about Hexnode?

Lots of functionality controllable via the platform. Compatible with many devices types and operating systems. Very simple implementation.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to manage devices on the go"

What do you like about Hexnode?

Easy and seamless in terms of updating policies and managing iOS devices

3. Device Management
Users value the intuitive device management of Hexnode, appreciating its functionality and excellent support for diverse devices.
See 16 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great control of your devices"

What do you like about Hexnode?

Lots of functionality controllable via the platform. Compatible with many devices types and operating systems. Very simple implementation.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent platform with great support! Perfect for our MDM needs!"

What do you like about Hexnode?

We are managing around 75 devices with Hexnode and it has been a great experience overall. The platform is pretty intuitive, making implementation a b

4. Customer Support
Users appreciate the 24/7 live support and extensive documentation provided by Hexnode, ensuring seamless assistance at all times.
See 15 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Hexnode has been helpful for our business model who has employees that work remotely."

What do you like about Hexnode?

hexnode support is very helpful and will walk you through the process and give you related literature for reference.

MK

Michael K.

Small-Business (50 or fewer emp.)

4.5/5

"A straightforward mdm solution."

What do you like about Hexnode?

I like the simplicity of the product but also that it just works. I dont have to keep trying different approaches or new ways to make it work. Theres

5. Policy Management
Users value the flexibility of policy management in Hexnode, enhancing ease of use across multiple devices.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to manage devices on the go"

What do you like about Hexnode?

Easy and seamless in terms of updating policies and managing iOS devices

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Lightweight go for top tier"

What do you like about Hexnode?

Its lightweight and easy to push and create policies cross platform remote lock remote wipe

5 Cons or Disadvantages of Hexnode

1. Expensive
Users find Hexnode's pricing plans too expensive, particularly when additional technicians are required, straining smaller teams.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Great control of your devices"

What do you dislike about Hexnode?

Pricing plans are not flexible. You have to choose the same tier for all your devices. Additionally, you may not use most of the Pro features, but if

Oluwatobi J.
OJ

Oluwatobi J.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with Hexnode"

What do you dislike about Hexnode?

The pricing can be quite expensive, especially for smaller teams like ours

2. Lacking Features
Users find Hexnode lacking essential features, particularly for Windows environments and user profile management.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to manage devices on the go"

What do you dislike about Hexnode?

Lack of features for Windows environment

Rajeev kumar N.
RN

Rajeev kumar N.

Mid-Market (51-1000 emp.)

4.0/5

"Great MDM for MacBook and Windows"

What do you dislike about Hexnode?

Enduser managemet is not available, crearte and manage user profile is not available

3. Missing Features
Users are concerned about the missing features in Hexnode, which limit its effectiveness and usability.
See 7 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to manage devices on the go"

What do you dislike about Hexnode?

Lack of features for Windows environment

Rajeev kumar N.
RN

Rajeev kumar N.

Mid-Market (51-1000 emp.)

4.0/5

"Great MDM for MacBook and Windows"

What do you dislike about Hexnode?

Enduser managemet is not available, crearte and manage user profile is not available

4. Device Management
Users face challenges with device compliance and tracking, experiencing sync delays and a confusing dashboard.
See 6 mentions

See Related User Reviews

Verified User
E

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Lightweight go for top tier"

What do you dislike about Hexnode?

the sync takes long time, the dashboard can be little confusing users can uninstall the product and it does not prompt for passwords, DLP features

Jackson H.
JH

Jackson H.

Enterprise (> 1000 emp.)

5.0/5

"Hexnode- A Great MDM Solution!"

What do you dislike about Hexnode?

Potential sync issues, specifically with IOS Devices.

5. Limited Features
Users find the limited features of Hexnode lacking, particularly in Kiosk settings and Windows environment management.
See 6 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easiest way to manage devices on the go"

What do you dislike about Hexnode?

Lack of features for Windows environment

Rajeev kumar N.
RN

Rajeev kumar N.

Mid-Market (51-1000 emp.)

4.0/5

"Great MDM for MacBook and Windows"

What do you dislike about Hexnode?

Enduser managemet is not available, crearte and manage user profile is not available

Hexnode Reviews (224)

Reviews

Hexnode Reviews (224)

4.5
224 reviews
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ER
IT Senior Technician
Consumer Goods
Mid-Market (51-1000 emp.)
"IT Systems Specialist"
What do you like best about Hexnode?

The user interface is very intuitive, making it easy to become productive quickly, even for administrators who may not be MDM experts. Common tasks such as enrollment, policy creation, and app deployment are straightforward to perform.

The platform offers strong multi-platform support, allowing you to manage iOS, Android, Windows, macOS, and tvOS from a single console. This unified approach feels consistent rather than fragmented.

Policy controls are flexible, particularly when it comes to kiosk or lockdown modes and compliance rules. You can achieve a high level of granularity without the setup process becoming cumbersome.

Deployment and onboarding are fast, with device enrollment—especially for Apple ADE and Android Enterprise—being smooth and well-documented. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

The reporting and analytics features are quite basic. While the built-in reports function as expected, they lack the customization and depth of insight found in larger UEM platforms. The user interface is generally clean, but there are occasional inconsistencies—some advanced settings can be hard to find, and their behavior may vary slightly between platforms. Automation capabilities are somewhat limited; while it’s possible to automate standard workflows, more advanced or conditional automation, particularly across different platforms, is not as robust as what higher-end tools offer. Management features for macOS and Windows are not as fully developed as those for mobile platforms, which seem to be the main focus. Additionally, although making policy changes is straightforward, tracking changes and rolling them back cleanly is more challenging, as change management and versioning tools are less comprehensive. Review collected by and hosted on G2.com.

Suttapong W.
SW
senior security officer
Mid-Market (51-1000 emp.)
"Affordable Pricing MDM Solution"
What do you like best about Hexnode?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions.

Intuitive dashboard and easy-to-manage policies make it simple for administrators to control devices.

Responsive technical support team available to assist with any issues.

Easy to implement as users can enroll their devices via self-enrollment using an installation link.

Datas can be access via API which great for implementations. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

I'm extremely disappointed with Hexnode's MFA implementation, particularly when it comes to removing devices in bulk. As an administrator, I need to remove 5-10 devices at a time, and the MFA process becomes a major bottleneck.

For every device removal, I'm prompted to complete MFA via email, resulting in a flood of emails (20+ in a short span!) just to complete a single task. This not only wastes time but also creates unnecessary clutter in my inbox.

The lack of flexibility in MFA settings is frustrating. There's no option to exempt bulk actions or use a more efficient MFA method. It's like Hexnode's security features are designed to hinder productivity rather than enhance it.

That can be frustrating. When device details are only available on the website and not through the API, it can limit automation and integration capabilities. Review collected by and hosted on G2.com.

Vibhor J.
VJ
Lead Support
Medical Devices
Mid-Market (51-1000 emp.)
"Hexnode Review"
What do you like best about Hexnode?

1. UI is very interactive and smooth.

2. Real-time troubleshooting.

3. Hexnode supports various platforms like Android, iOS, Windows, and even tvOS, making it versatile for managing diverse environments. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

1. The action history tab needs improvement in terms of managing the ongoing commands. Sometimes, the commands take longer than usual to execute despite having a strong internet connection.

2. We can't switch to any other actions tab when taking the remote of a device. To do that, we have a create a duplicate tab in the browser. I hope Hexnode should add a pop up window feature. Review collected by and hosted on G2.com.

VP
Support Coordinator
Small-Business (50 or fewer emp.)
"Excellent expience"
What do you like best about Hexnode?

The solutions is very complex,it's compatible with several System Operation allowing manager all devices in the one console Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

On moment not see nothing negative in the product, is very complete. Review collected by and hosted on G2.com.

ES
IT Analyst
Small-Business (50 or fewer emp.)
"The best UEM solution"
What do you like best about Hexnode?

Remote acess

kiosk mode

support all plataforms Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

support language brazil - pt-br

2fa to delete devices Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Think again before using Hexnode"
What do you like best about Hexnode?

Ability to push apps: Pushing apps outside policies is amazingly simple, and is a feature a lot of MDM's don't have. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Support: Their support teams are absolutely abysmal. They have 0 access to your environment (Great for security, but terrible for supportability).

UI: The UI is not intuitive, feels like they just put items whenever they feel like.

Connectivity: We've only tested iOS, but their iOS connectivity has been extremely reliable. Multiple pushes of a command needs to be sent.

Pricing: The pricing for this product is too expensive, especially once you start adding technicians. It's 2025, stop charging per tech. Review collected by and hosted on G2.com.

Romans L.
RL
System Administrator
Mid-Market (51-1000 emp.)
"Probably the best MDM for macOS"
What do you like best about Hexnode?

A lot of flexibility in control and security of macOS, constantly adding new features and for other platforms as well. And knowledge base is huge, which helps to find answers. And even if you don't find what you're looking for, support will always resolve your issues. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Complex configurations does not always provide intuitive setup processes, and after you finish - you may encounter issues because some nuances were not pinpointed in manual. Review collected by and hosted on G2.com.

Oluwatobi J.
OJ
Product Operations Associate
Small-Business (50 or fewer emp.)
"Great experience with Hexnode"
What do you like best about Hexnode?

As a long-time Hexnode user, I'm extremely satisfied with how it's simplified our device management. The dashboard is intuitive, making it easy to deploy policies across all our company devices. Security features give me peace of mind, and whenever I've had questions, their support team responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

The pricing can be quite expensive, especially for smaller teams like ours Review collected by and hosted on G2.com.

FZ
Senior Information Technology Manager
Mid-Market (51-1000 emp.)
"Hexnode is such a great MDM platform that is easy to manage. Support is also very knowledgable"
What do you like best about Hexnode?

Their support helps with any issue we have had. They know the ins and outs of their product, which is rare these days. It was easy to set up and configure. It covers our apple and windows based devices and integrates with google workspace. We are in the UI everyday. Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

Sometimes apple apps prompt for apple ID logins but that seems to be a problem with most mdm's Review collected by and hosted on G2.com.

Adnan K.
AK
Co-CEO
Mid-Market (51-1000 emp.)
"Strong feature set and competitive pricing"
What do you like best about Hexnode?

Lots of features and they're worded in a way that's easy for non-technical users to understand (e.g. lock, wipe, etc.) Review collected by and hosted on G2.com.

What do you dislike about Hexnode?

User interface looks a bit outdated and clunky Review collected by and hosted on G2.com.

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