Hexnode UEM Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Hexnode UEM's ease of use exceptional, especially praising the helpful support for resolving issues. (22 mentions)

Users value the user-friendly interface and smooth navigation of Hexnode UEM, enhancing configuration and management tasks. (21 mentions)

Users appreciate the ability to manage devices across different OS, making setup and profile management seamless. (16 mentions)

Users appreciate the stellar customer support from Hexnode UEM, making issue resolution easy and effective. (15 mentions)

Users appreciate the ease of policy management in Hexnode UEM, simplifying device onboarding and enhancing security measures. (9 mentions)

Users find Hexnode UEM lacking features in reporting and management, particularly for Windows environments and advanced automation. (8 mentions)

Users find the pricing to be quite expensive, particularly impacting smaller teams looking for flexible plans. (7 mentions)

Users find the limited features of Hexnode UEM restrictive, particularly in user management and Windows environments. (7 mentions)

Users experience missing features, such as end-user management and app switching in Kiosk mode, hindering usability. (7 mentions)

Users express frustration with the inefficient MFA process that slows down bulk device removal and clutters inboxes. (6 mentions)

5 Pros or Advantages of Hexnode UEM

1. Ease of Use

Users find Hexnode UEM's ease of use exceptional, especially praising the helpful support for resolving issues.

See 22 mentions

See Related User Reviews

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you like about Hexnode UEM?

The user interface is very intuitive, making it easy to become productive quickly, even for administrators who may not be MDM experts. Common tasks su

Suttapong W.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable Pricing MDM Solution"

What do you like about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions. Intuitive dashboar

2. Features

Users value the user-friendly interface and smooth navigation of Hexnode UEM, enhancing configuration and management tasks.

See 21 mentions

See Related User Reviews

Vibhor J.

Mid-Market (51-1000 emp.)

4.5/5

"Hexnode Review"

What do you like about Hexnode UEM?

1. UI is very interactive and smooth. 2. Real-time troubleshooting. 3. Hexnode supports various platforms like Android, iOS, Windows, and even tvOS, m

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you like about Hexnode UEM?

The user interface is very intuitive, making it easy to become productive quickly, even for administrators who may not be MDM experts. Common tasks su

3. Device Management

Users appreciate the ability to manage devices across different OS, making setup and profile management seamless.

See 16 mentions

See Related User Reviews

Vinicius P.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent expience"

What do you like about Hexnode UEM?

The solutions is very complex,it's compatible with several System Operation allowing manager all devices in the one console

Suttapong W.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable Pricing MDM Solution"

What do you like about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions. Intuitive dashboar

4. Customer Support

Users appreciate the stellar customer support from Hexnode UEM, making issue resolution easy and effective.

See 15 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Easy to use"

What do you like about Hexnode UEM?

The helpful support team and user friendly interface.

Suttapong W.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable Pricing MDM Solution"

What do you like about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions. Intuitive dashboar

5. Policy Management

Users appreciate the ease of policy management in Hexnode UEM, simplifying device onboarding and enhancing security measures.

See 9 mentions

See Related User Reviews

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you like about Hexnode UEM?

The user interface is very intuitive, making it easy to become productive quickly, even for administrators who may not be MDM experts. Common tasks su

Suttapong W.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable Pricing MDM Solution"

What do you like about Hexnode UEM?

Plans start at $1.08 per device per month for basic MDM and kiosk functionality, with discounts available for annual subscriptions. Intuitive dashboar

5 Cons or Disadvantages of Hexnode UEM

1. Lacking Features

Users find Hexnode UEM lacking features in reporting and management, particularly for Windows environments and advanced automation.

See 8 mentions

See Related User Reviews

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you dislike about Hexnode UEM?

The reporting and analytics features are quite basic. While the built-in reports function as expected, they lack the customization and depth of insigh

Jeremy M.

Mid-Market (51-1000 emp.)

3.5/5

"Solid MDM for use with big or small companies"

What do you dislike about Hexnode UEM?

They are feature light. There are certain things we'd like to see evolve in to the product which simple are not there yet.

2. Expensive

Users find the pricing to be quite expensive, particularly impacting smaller teams looking for flexible plans.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

1.0/5

"Think again before using Hexnode"

What do you dislike about Hexnode UEM?

Support: Their support teams are absolutely abysmal. They have 0 access to your environment (Great for security, but terrible for supportability). UI:

Oluwatobi J.

Small-Business (50 or fewer emp.)

5.0/5

"Great experience with Hexnode"

What do you dislike about Hexnode UEM?

The pricing can be quite expensive, especially for smaller teams like ours

3. Limited Features

Users find the limited features of Hexnode UEM restrictive, particularly in user management and Windows environments.

See 7 mentions

See Related User Reviews

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you dislike about Hexnode UEM?

The reporting and analytics features are quite basic. While the built-in reports function as expected, they lack the customization and depth of insigh

Jeremy M.

Mid-Market (51-1000 emp.)

3.5/5

"Solid MDM for use with big or small companies"

What do you dislike about Hexnode UEM?

They are feature light. There are certain things we'd like to see evolve in to the product which simple are not there yet.

4. Missing Features

Users experience missing features, such as end-user management and app switching in Kiosk mode, hindering usability.

See 7 mentions

See Related User Reviews

EFraim R.

Mid-Market (51-1000 emp.)

5.0/5

"IT Systems Specialist"

What do you dislike about Hexnode UEM?

The reporting and analytics features are quite basic. While the built-in reports function as expected, they lack the customization and depth of insigh

Jeremy M.

Mid-Market (51-1000 emp.)

3.5/5

"Solid MDM for use with big or small companies"

What do you dislike about Hexnode UEM?

They are feature light. There are certain things we'd like to see evolve in to the product which simple are not there yet.

5. Device Management

Users express frustration with the inefficient MFA process that slows down bulk device removal and clutters inboxes.

See 6 mentions

See Related User Reviews

Suttapong W.

Mid-Market (51-1000 emp.)

5.0/5

"Affordable Pricing MDM Solution"

What do you dislike about Hexnode UEM?

I'm extremely disappointed with Hexnode's MFA implementation, particularly when it comes to removing devices in bulk. As an administrator, I need to r

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Lightweight go for top tier"

What do you dislike about Hexnode UEM?

the sync takes long time, the dashboard can be little confusingusers can uninstall the product and it does not prompt for passwords,DLP features could

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Verified User in Market Research

Mid-Market (51-1000 emp.)

10/28/2026

"Fast App Deployments Backed by Amazing, Responsive Support"

5/5

What do you like best about Hexnode UEM?

You can deploy apps to devices very quickly, and their customer service is amazing as well; they usually get back to you within 24 hours or less. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

It’s not always easy to figure out what’s wrong when issues come up while using Hexnode. I wish it would clearly flag what’s actually wrong. Review collected by and hosted on G2.com.

Leonardo L.

Operations Lead

Mid-Market (51-1000 emp.)

8/19/2026

"Excellent Support and an Easy-to-Navigate Platform with Powerful Device Management"

5/5

What do you like best about Hexnode UEM?

I really like the quality of the support, the platform is easy to understand and navigate, and it offers a wide range of useful features for managing our devices. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

I haven't encountered any significant issues so far. Overall, my experience with Hexnode UEM has been very positive. Review collected by and hosted on G2.com.

What problems is Hexnode UEM solving and how is that benefiting you?

It allows us to easily manage multiple types of devices, including personal phones with work profiles and corporate-owned devices, all from one intuitive and comprehensive platform. This makes device management more efficient and gives us better control and visibility across our device fleet. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

11/11/2024

"Easy to use"

5/5

What do you like best about Hexnode UEM?

The helpful support team and user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The delay with installing applications when applied to users. Review collected by and hosted on G2.com.

Shivam C.

Sr. Associate

Information Technology and Services

Small-Business (50 or fewer emp.)

10/27/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"In era of workload automation make it ease."

4/5

What do you like best about Hexnode UEM?

Automations is the best feature I can recommend. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

The UI is so simple It can be upgrade so it becomes more interactive. Review collected by and hosted on G2.com.

Kevin R.

IT Administrator

Mid-Market (51-1000 emp.)

6/19/2026

"The Best MDM Solution — Powerful, Intuitive, and Truly Comprehensive"

5/5

What do you like best about Hexnode UEM?

Hexnode UEM is hands-down the best MDM solution I've used across my entire IT career. The unified endpoint management platform makes it incredibly easy to manage, monitor, and secure devices across iOS, Android, Windows, and macOS — all from a single intuitive dashboard. The policy configuration is powerful yet straightforward, and rolling out app deployments or compliance rules to hundreds of devices takes just minutes. The geofencing and location tracking features have been a game-changer for our field teams. Customer support is also outstanding — fast, knowledgeable, and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Honestly, there is very little to dislike. The initial learning curve when first setting up advanced policy configurations can take some time to get used to, and the reporting dashboard could benefit from a few more customizable templates. These are minor points though, and the team seems to be continuously improving the product with each update. Review collected by and hosted on G2.com.

What problems is Hexnode UEM solving and how is that benefiting you?

Before Hexnode, managing our fleet of 300+ devices across multiple platforms was a nightmare. We struggled with inconsistent security policies, manual app installations, and no visibility into device compliance. Hexnode solved all of this. We now enforce security policies across every device automatically, deploy apps remotely in bulk, and have real-time compliance monitoring. This has saved our IT team roughly 15 hours per week and significantly reduced our security risk exposure. Review collected by and hosted on G2.com.

Max H.

Tech

Small-Business (50 or fewer emp.)

6/4/2026

"Competitively Priced, Feature-Rich Device Management That’s Quick to Set Up"

5/5

What do you like best about Hexnode UEM?

Hexnode is priced competitively and it offers all of the features we need for our organisation. We were able to get Android Enterprise Device Management set up in under an hour. It's helped us get our devices locked down to reduce non-compliance. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

If I'm completely honest, then only the password expiry. If admin passwords didn't expire then I would literally have nothing to complain about. Review collected by and hosted on G2.com.

What problems is Hexnode UEM solving and how is that benefiting you?

We had an issue where certain employees were using their work phones for non-compliant activities. It got to the point where it was seriously affecting our daily operations and business reputation. Hexnode enabled us to lock those phones down to stop the non-compliant activity, and productivity has increased as a result. Review collected by and hosted on G2.com.

Calvin P.

Presales Engineer

Small-Business (50 or fewer emp.)

10/26/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Simple, Clean UI with a Wide Range of MDM Features"

4.5/5

What do you like best about Hexnode UEM?

Simple, clean UI that’s easy to learn, with a wide range of MDM features. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

So far, I still like it overall, and I haven’t found anything I dislike. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Enterprise (> 1000 emp.)

8/4/2026

"All-in-One Multi-OS Management with Seamless M365 Integration"

4.5/5

What do you like best about Hexnode UEM?

The fact that Hexnode supports multiple OS like apple, windows, Linux all in one panel of glass is an advantage. I also love that it will link to M365 for accounts and assignment of devices to users. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

Hexnode support has been a bit of a challenge but the documentation and intuitive nature of the user interface makes it still win. Review collected by and hosted on G2.com.

What problems is Hexnode UEM solving and how is that benefiting you?

Hexnode is helping us manage out fleet of mostly IOS and android devices that are at time spread all over the US. The fact that we can remotely update and push business critical apps on demand to the devices is a huge win. This allows our staff in the field to keep moving and not have to worry about their technology. Review collected by and hosted on G2.com.

Verified User

Mid-Market (51-1000 emp.)

8/18/2026

"Vital for IT Management, High Recommendation Rating"

5/5

What do you like best about Hexnode UEM?

I use Hexnode UEM for IT and security management within our organization. It addresses a lot of issues like admin user credential issues, password wiping, and application management. I like that it helps pass orders and assists in passing audits. Compliance policies allow us to have certain security checks, and patch management lets us identify vulnerabilities and patch them in a timely manner. Encryption is also enforced, which is crucial for our security needs. I have it linked with Apple Business Manager, which is beneficial for integration. Review collected by and hosted on G2.com.

What do you dislike about Hexnode UEM?

I am not very technical, so I struggle with running scripts and the arguments. Also, we didn't set up Hexnode UEM properly as we did not link it to our identity provider. However, every time a new user is added, it just adds the same local user associated with that device, which isn't an issue for us. Review collected by and hosted on G2.com.