It’s simple to set up for both admins and users on monitored devices. It runs passively in the background and offers a solid balance of features, which is especially helpful for start-ups. Can setup and forget, with proactive alerts when important changes occur. Review collected by and hosted on G2.com.

Little to dislike, but I guess the license requirement can be superfluous to an 8 person team. We can grow into it though. Review collected by and hosted on G2.com.

From an IT operations perspective, Hexnode has been one of those tools that sits in a solid “does what it needs to do” category. Honestly, that’s not a bad place to be. Easy to use, easy to configure. The most difficult part about it was getting Apple Business up and running, which is not a shortcoming on Hexnode's side.

The biggest win with Hexnode is how easy it is to get going. The interface is clean, doesn’t feel bloated, and you’re not fighting the system just to find basic functions. Compared to some other endpoint tools, it feels a lot more intuitive to manage devices from a single console, especially in mixed environments. Once you're past the struggle of Apple Business, it integrates seamlessly. Pricing is good, on-par with other RMM and MDM solutions. Have not used the AI yet, as we set up the entire enrolment and system to be set and forget. So we rarely test new features as the base does exactly what it needs to.

It runs smoohtly without any noticible performance dips. End-users don't even know it's there. Review collected by and hosted on G2.com.

License purchasing could be a bit faster. Having to create purchase orders before anything happens puts a good amount of delay to our general processes. It would help if we just asked for more licenses and got billed at the end of the month. Review collected by and hosted on G2.com.

It’s very easy to manage all of my devices and control the different policies I’ve created for each device model. Review collected by and hosted on G2.com.

They recently changed their UI, and it’s now more difficult to navigate -especially when switching between device users, installing apps, and handling similar tasks. Review collected by and hosted on G2.com.

Hexnode has a responsive support team. We've had to open a handful of cases for various issues, and they are ready and willing to resolve as quickly as possible. One of the features in the UI I like most is the Automate tab. I am a big fan of automating as much of a deployment as we can. The API has come in handy as well for allowing other teams in our org to perform actions like Scan Device or to verify device assignment details. Their documentation is also solid. Review collected by and hosted on G2.com.

The aforementioned support cases. There have been a handful of occasions where actions would queue up across the environment and not apply to the devices for up to an hour. We never truly received root cause for these, but it had the feeling of an environment issue with our portal. Like it was overwhelmed? We've also had an occurrence where all of the apps on our deployed Android devices were removed, and end users were not able to reinstall them. This impacted hundreds of devices in the field. Pretty messy. Review collected by and hosted on G2.com.

What I find most helpful about Hexnode UEM is the visibility it provides for tracking devices. I also like how easy it is to install applications directly through automation or within the portal itself, rather than having to manually install each application one by one. Review collected by and hosted on G2.com.

One thing I dislike about Hexnode UEM is the limitation around macOS updates. Unlike Windows, there isn’t a maintenance window that lets macOS users gracefully postpone an update. Another issue for me is that whenever I modify a policy, it gets pushed again to the device, and if the device hasn’t checked in with Hexnode, the policy just sits in an “in progress” state. Review collected by and hosted on G2.com.

The most helpful is the notifications/ email the security team get whenever it is found that a device is non compliant which allows us to take immediate actions Review collected by and hosted on G2.com.

The UI can be improved a bit alot of details floating sometimes hard to catch actual message Review collected by and hosted on G2.com.

Great value for the money. Even on the lower-tier plans, you still get a lot of features, which makes it feel like a solid deal overall. Review collected by and hosted on G2.com.

It would have been nice to be able to choose specific features as add-ons, instead of having to upgrade the entire plan. It also would have been helpful to have the option to manage multiple plans under the same account. Review collected by and hosted on G2.com.

Hexnode UEM exceeded my expectations and is excellent for streamlining endpoint monitoring. It's fast at deploying applications, making installations or uninstallations quick and efficient. I love all its features, especially the device monitoring, as Hexnode UEM is more effective and much easier to manage than the tools we used before. The initial setup was super easy. I'm excited for more features in the future. It's absolutely worth recommending to others! Review collected by and hosted on G2.com.

I think Hexnode UEM's RMM could be improved. I mentioned that it should look or feel more like Kaseya VSA. That's the area I feel needs some work. Review collected by and hosted on G2.com.

Remote app installation, updates, and uninstallation make managing Android devices quick and efficient. Remote view and control help troubleshoot devices without physical access, reducing support time. Device enrollment and policy configuration are simple, making onboarding fast and hassle-free. The UI is clean and easy to navigate, making day-to-day device management straightforward. App deployments and policy updates are reliable, even when managing many devices. The pricing offers good value for the features provided, especially for Android enterprise management. Review collected by and hosted on G2.com.

The admin console can feel overwhelming for new users due to the number of available settings. Remote control may experience slight lag on slower network connections. Reporting and dashboard customization could offer more filtering and export options. More third-party integrations and automation capabilities would be beneficial. Some advanced features are limited to higher-tier plans. Also very less AI guidance, something like chatbot to guide the user can be a good thing to have Review collected by and hosted on G2.com.

The centralized device management dashboard was the most helpful feature. It made it easy to monitor, configure, and secure all devices from a single console. Features like remote actions, policy management, app deployment, and real-time device status significantly reduced the time required for IT administration. Review collected by and hosted on G2.com.

DLP Features could have been better. As of now there are very limited features Review collected by and hosted on G2.com.