--- title: Heap by Contentsquare Reviews meta\_title: 'Heap by Contentsquare Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1097 reviews by the users' company size, role or industry to find out how Heap by Contentsquare works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 1097 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Conversion Rate Optimization Tools url: https://www.g2.com/categories/conversion-rate-optimization-tools --- ## Top-Rated Alternatives [ ![Glassbox](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glassbox") Glassbox 4.9/5(809) ](https://www.g2.com/products/glassbox/reviews) [ ![Fullstory](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fullstory") Fullstory 4.5/5(1,052) ](https://www.g2.com/products/fullstory/reviews) [ ![Smartlook](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Smartlook") Smartlook 4.6/5(874) ](https://www.g2.com/products/smartlook/reviews) [ View All Alternatives ](https://www.g2.com/products/heap-by-contentsquare/competitors/alternatives) # Heap by Contentsquare Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heap by Contentsquare but has limited features. Are you part of the Heap by Contentsquare team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored? - What drives retention and long-term loyalty across devices and sessions? - What's the user journey from first visit to conversion? What makes it different: Autocapture — every click, tap, and interaction is recorded automatically from day one, with no pre-planned instrumentation needed Funnels, paths, retention & segmentation — the full product analytics toolkit, out of the box Website icon Session replay — jump from a data point directly to a recording to see the "why" behind the numbers Sense AI — ask questions in plain language, get proactive insights, and auto-quantified impact Connected to the full Contentsquare platform — combine Product Analytics with DXA heatmaps, error monitoring, and Voice of Customer (Hotjar surveys) for a 360° view of the customer experience Data Connect — sync your autocaptured data directly into Snowflake, BigQuery, or Redshift Website icon Whether you're optimizing onboarding, validating a new feature launch, or understanding what keeps users coming back, Heap by Contentsquare gives you a complete and retroactive picture of user behavior — so your team spends less time hunting for data and more time acting on it. * * * Seller [Contentsquare](https://www.g2.com/sellers/contentsquare) Discussions [Heap by Contentsquare Community](https://www.g2.com/products/heap-by-contentsquare/discuss) Languages Supported English Solution Type All-in-One Show More ## Typical Contract Price Pricing provided by BetterCloud and others. $$k - $$k Per Year [Log in to unlock pricing](/auth/linkedin?return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fheap-by-contentsquare%2Freviews%3Fpage%3D5) ## User Insights Average based on 1097 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Year [Log in to unlock pricing and user insights](/login) ## Heap by Contentsquare Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Brevo Marketing Platform ](https://www.g2.com/products/brevo-marketing-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Snowflake ](https://www.g2.com/products/snowflake/reviews) Show More ![Ana K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana K.") AK Ana K. Mid-Market (51-1000 emp.) 2/21/2023 "Easy to use" 4.5/5 What do you like best about Heap by Contentsquare? It's straightforward to learn and to use, a perfect self-serve data visualization and analysis tool for anyone willing to track the trends of their product(s) and pages. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? It has certain limitations and can't be used for split testing results tracking, nor for absolute numbers, but it's still very good for observing the trends and compare different funnuels. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Heap software helps me observe the trends and compare different funnels within the product, it also allow building quick reports to answer specific business questions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Arianna H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arianna H.") AH Arianna H. Product Manager Enterprise (\> 1000 emp.) 10/6/2022 "Gives great insights, but not the easiest tool to use" 3/5 What do you like best about Heap by Contentsquare? The data visualizations are great and very customizable to suit your needs. You have multiple different ways to track data from a specific Segment event (funnels, journeys, etc.) which helps us track the correct data for each initiative we launch. We are also able to integrate Heap seamlessly with other tools we use like Kameleoon for our AB tests. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? Heap is not the easiest tool to use, in my opinion. I have used other data analytics platforms like Looker, Split and FullStory, and I find Heap to be very difficult to learn. Some of the different data parameters like "Filter results," "Group by," "Compare users," "Date range," or "Compare to" are confusing and seem to overlap. It can be confusing for me to understand where I need to input which parameters and set up my dashboard correctly to make sure I'm tracking the correct datapoints. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Heap is a great place for us to centralize our data dashboards and locate them quickly. We share out these data dashboards with all relevant stakeholders so they may monitor the performance of new projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Chelsea K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea K.") CK Chelsea K. Product Manager Mid-Market (51-1000 emp.) 10/6/2022 "Self-serve data insights" 4.5/5 What do you like best about Heap by Contentsquare? Heap is incredibly easy to use without specialized knowledge. I can build a chart or dashboard in minutes. They offer frequent trainings, and I notice regular improvements in their product that show they're listening. I know I can get the insights I need without a lot of overhead, enabling me to make better decisions more quickly. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? The flip side of Heap continually improving and iterating their product is that some of my charts and reports need frequent tweaking to utilize new features, and occasionally, minor functionality will change that requires a second look. So, while I like improvements, sometimes I feel like I'm using a new product every time I login. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? The fact that I can label events myself means that I am extracting much more value from Heap than I did from Google Analytics. I can also get event-level data on a self-self-serve basis without needing to wait for our internal data team. This allows me to get insights quicker and make better-informed decisions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Gal O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gal O.") GO Gal O. SW team leader Mid-Market (51-1000 emp.) 2/22/2023 "Great cross platform analytics tool, easy to integrate to and analyst user beehive within the app" 4/5 What do you like best about Heap by Contentsquare? Easy integration and auto-capture are great Generic API for custom events Fast query execution engine Session recording is another great tool for getting dipper understanding of our app usage Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? While you can get complex queries, it is sometimes hard to find how exactly to do it. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Understand the usage of new features. Understanding bad user behavior patterns, which help us to resolve them (by creating better UX) Cross-platform analysis Explore specific usage of some users (for bugs for example) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Marcella H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcella H.") MH Marcella H. Junior Project Manager - Project Coordinator Mid-Market (51-1000 emp.) 2/21/2023 "Ideal for monitoring usage" 5/5 What do you like best about Heap by Contentsquare? It allows you to create your own personalised dashboards to analyse data. I use it to understand how my clients are using a specific platform and how I can best support them. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? It does take some time to set up the dashboards but once the templates are in place, it's great from there. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Helping understand how users are engaging with different functionalities in the platform and where there are opportunities for them to get more value from the tool. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Javier. D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Javier. D.") JD Javier. D. Mid-Market (51-1000 emp.) 2/21/2023 "Heap is a great tool to track your users actions on the webpage" 5/5 What do you like best about Heap by Contentsquare? the integration with snowflake, it is very helpful to send all events with a click. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? Some of the functionalities of the filters and the dashboards are not very clear, also some of the events are not classified correctly (sessions vs users) Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Heap helps me create funnels of our users actions in both the user interface as well as in my database (snowflake) which is very helpful when trying to spot issues and create alternatives to increase conversions and sales. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SY stacy y. Mid-Market (51-1000 emp.) 2/22/2023 "Heap can be great but takes some time to get ramped up" 2.5/5 What do you like best about Heap by Contentsquare? - Very useful dashboard and insights - Can really get a grasp of how users behave - the customer support team can always help you Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? - It takes a VERY long time to get ramped on it - it's a little buggy, sometimes it takes forever to load Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Helps resolve having to go through our DB to pull user behavior. Allows us to make smart and calculated decisions and share that information out in an easy digestable way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lucas V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucas V.") LV Lucas V. Enterprise (\> 1000 emp.) 8/21/2023 "Heap for B2B app usage" 5/5 What do you like best about Heap by Contentsquare? Simple to use and graphs are easy to share. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? There could be some improvements in the account-level analysis. Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? Understand which parts of the product are being used. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.") AM Ashley M. Mid-Market (51-1000 emp.) 2/21/2023 "Potential if you learn the terminology" 2.5/5 What do you like best about Heap by Contentsquare? lots of things you can measure (number of users, path, search box usage etc) and custom dashboards allows views of all at once, but can have different widgets for each dashboard. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? unless you know what the terminology means which seem pretty vague especially in the analyze tab, creating a search can be difficult Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? which web pages are most visible throughout a site, how people get to those pages, allows for comparison across web pages and timelines Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TF Tal F. Mid-Market (51-1000 emp.) 2/21/2023 "It’s good to understand users action on your website" 3.5/5 What do you like best about Heap by Contentsquare? It's visualizing the data pretty well. You can get interesting and important insight if you use it well. Review collected by and hosted on G2.com. What do you dislike about Heap by Contentsquare? They need to improve their data extraction options. It's not good enough. Also let us play with the fields you visualize Review collected by and hosted on G2.com. What problems is Heap by Contentsquare solving and how is that benefiting you? It's great in analyzing large data sets and also to keep track on the user level actions. To understand where in the funnel there is a drop in Cvr and to monitor the performance Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Heap by Contentsquare? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Heap by Contentsquare ](https://www.g2.com/products/heap-by-contentsquare/discussions/new) GU Guest User What is Heap used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heap-used-for) ![Allison K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allison K.") AK Allison Kelly • Last activity almost 5 years ago What is the best visualization I can use to track the conversion rate from free trial to paid subscription? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/52214-what-is-the-best-visualization-i-can-use-to-track-the-conversion-rate-from-free-trial-to-paid-subscription) [ View all Discussions ](https://www.g2.com/products/heap-by-contentsquare/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 16 months ### Average Discount 10% ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/heap-by-contentsquare/pricing) ## How much does Heap by Contentsquare cost? Data powered by [BetterCloud](https://www.bettercloud.com). Estimated Price ### $$k - $$k Per Year Based on data from 15 purchases. Get Price Estimate Heap by Contentsquare Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6f919f1812ddc78f50e9c33929ab7beb/mixpanel.png "Product Avatar Image") Mixpanel 4.5/5(1,371) [ Compare Now ](https://www.g2.com/compare/heap-by-contentsquare-vs-mixpanel) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image") Amplitude 4.5/5(2,974) [ Compare Now ](https://www.g2.com/compare/amplitude-analytics-vs-heap-by-contentsquare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11e714bd87d1a0b6c0a7dcbd46a01c61/pendo-io-pendo.png "Product Avatar Image") Pendo 4.4/5(1,808) [ Compare Now ](https://www.g2.com/compare/heap-by-contentsquare-vs-pendo-io-pendo) ##### ##### Heap by Contentsquare Features Metrics Sessions - Digital Analytics Engagement Standard Event Tracking Reporting Real-Time Reporting Retroactive Reporting Segmentation Other User Data Administration Performance and Reliability User, Role, and Access Management [ View More Features ](https://www.g2.com/products/heap-by-contentsquare/features) ##### Categories on G2 [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics) [Customer Journey Analytics](https://www.g2.com/categories/customer-journey-analytics)[Digital Analytics](https://www.g2.com/categories/digital-analytics)[Mobile App Analytics](https://www.g2.com/categories/mobile-app-analytics)[Enterprise Feedback Management](https://www.g2.com/categories/enterprise-feedback-management)[Product Analytics](https://www.g2.com/categories/product-analytics)[Session Replay](https://www.g2.com/categories/session-replay)[E-Commerce Analytics](https://www.g2.com/categories/e-commerce-analytics)[Mobile App Optimization](https://www.g2.com/categories/mobile-app-optimization) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which retail task management software works for hourly staff without a steep learning curve so associates can see and complete tasks on their own phones?](https://www.g2.com/discussions/which-retail-task-management-software-works-for-hourly-staff-without-a-steep-learning-curve-so-associates-can-see-and-complete-tasks-on-their-own-phones)[Which API management software offers the best analytics?](https://www.g2.com/discussions/which-api-management-software-offers-the-best-analytics)[What are the highest rated IT compliance services for implementing proven solutions with minimal deployment risk?](https://www.g2.com/discussions/what-are-the-highest-rated-it-compliance-services-for-implementing-proven-solutions-with-minimal-deployment-risk) [Which PHP IDE platforms offer the best debugging tools and perform reliably for small teams of 1 to 10 developers?](https://www.g2.com/discussions/which-php-ide-platforms-offer-the-best-debugging-tools-and-perform-reliably-for-small-teams-of-1-to-10-developers)[Which feature flag solutions have intuitive UX for product managers without deep technical coding knowledge?](https://www.g2.com/discussions/which-feature-flag-solutions-have-intuitive-ux-for-product-managers-without-deep-technical-coding-knowledge)[Pros and Cons Details](https://www.g2.com/products/heap-by-contentsquare/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)