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Compare Amplitude Analytics and Heap 
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At a Glance
Market Segments
Mid-Market (46.9% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
Free
Free 10000 Sessions Per Month
Amplitude Analytics
Star Rating
(2,620)4.5 out of 5
Market Segments
Mid-Market (46.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansHeap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Amplitude Analytics excels in overall user satisfaction, reflected in its higher G2 Score compared to Heap. Users appreciate its comprehensive features and intuitive design, making it easier to track user interactions and analyze product performance.
- Users say that Heap offers a seamless experience for analyzing user behavior without the need for extensive setup. One reviewer highlighted the ability to log in and search for events effortlessly, showcasing Heap's strength in user-friendly visual analytics tools.
- Reviewers mention that Amplitude Analytics provides a robust event and user-centric model, allowing for precise segmentation and quick insights. This capability is particularly beneficial for teams looking to understand user behavior without relying heavily on SQL or data teams.
- According to verified reviews, Heap's ease of setup is a standout feature, with users noting that the initial configuration is straightforward and does not require ongoing adjustments. This contrasts with Amplitude, where some users found the setup process to be less intuitive.
- Users highlight that while both products offer free entry-level pricing, Amplitude's extensive feature set justifies its higher overall ratings. Reviewers appreciate the ability to customize reports and dashboards, which enhances their data analysis capabilities.
- Reviewers note that Heap's quality of support is commendable, with users feeling well-supported during their analytics journey. In comparison, Amplitude's support is seen as adequate but not as highly rated, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
Amplitude Analytics
Starter
Free
Get a taste of Amplitude for individuals, explorers, and early startups. The Starter plan includes:
- Starter templates
- Foundational product analytics
- Campaign reporting
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Free Trial
Amplitude Analytics
Free Trial is available
Heap
Free Trial is available
Ratings
Meets Requirements
8.5
1,990
8.6
856
Ease of Use
8.3
2,008
8.1
866
Ease of Setup
7.9
859
8.5
314
Ease of Admin
8.4
617
8.6
317
Quality of Support
8.4
1,528
8.7
679
Has the product been a good partner in doing business?
8.7
589
8.8
299
Product Direction (% positive)
8.6
1,827
8.7
795
Features by Category
Metrics
8.5
688
8.6
397
8.5
679
8.4
365
7.9
634
8.3
327
8.8
709
9.0
398
8.8
713
8.8
391
8.2
659
8.0
305
8.1
625
8.1
279
8.8
689
8.7
347
8.9
707
8.7
368
Reporting
8.5
666
8.6
365
8.3
611
8.0
293
8.1
580
8.7
330
8.6
679
8.3
358
8.2
562
8.2
205
8.2
570
8.4
225
8.6
686
8.3
375
Other
8.5
658
8.4
339
7.7
490
8.0
185
7.6
447
7.6
192
7.8
532
8.2
214
7.8
430
8.1
149
7.3
391
8.0
45
7.6
403
7.9
47
Agentic AI - Digital Analytics
6.6
55
Not enough data
7.1
56
Not enough data
6.8
57
Not enough data
7.6
56
Not enough data
Administration
8.1
598
8.4
274
8.0
540
8.6
99
8.5
700
8.6
412
8.6
723
8.7
388
User Identification
7.8
610
8.1
41
8.8
767
8.6
94
8.3
663
8.5
68
Tracking & Reporting
8.9
796
8.6
102
8.6
734
8.4
93
7.9
649
8.1
80
8.6
788
8.1
97
8.1
770
8.2
96
8.8
760
8.4
90
Metrics
8.6
660
8.3
65
7.7
542
7.9
51
8.4
638
8.0
56
8.3
577
8.2
57
9.0
660
8.4
68
User Behavior
Not enough data
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
A/B Testing
Not enough data
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Visitor Information
Not enough data
9.3
66
Not enough data
8.9
61
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
1036
8.3
300
8.7
1203
8.7
358
8.5
1165
8.5
327
8.8
1218
8.7
352
7.1
822
7.9
105
8.0
948
8.4
223
7.0
727
7.8
92
7.7
911
8.3
254
Agentic AI - Product Analytics
6.1
169
Not enough data
6.7
168
Not enough data
6.3
168
Not enough data
6.3
168
Not enough data
Analytics
Not enough data
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Administration
Not enough data
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
30
Not enough data
9.2
31
Platform Data
Not enough data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Platform Additional Functionality
Not enough data
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Process Management
Not enough data
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
System Management
Not enough data
9.4
20
Not enough data
9.3
14
Metrics
8.6
660
8.3
65
7.7
542
7.9
51
8.4
638
8.0
56
8.3
577
8.2
57
9.0
660
8.4
68
Variation Testing
Not enough data
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Reporting
Not enough data
8.4
64
Not enough data
8.2
65
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Administration
Not enough data
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Categories
Categories
Shared Categories
Amplitude Analytics and Heap are categorized as Digital Analytics, Product Analytics, and Mobile App Analytics
Unique Categories
Amplitude Analytics has no unique categories
Heap is categorized as E-Commerce Analytics, Session Replay, Mobile App Optimization, Enterprise Feedback Management, and Customer Journey Analytics
Reviews
Reviewers' Company Size
Amplitude Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.4%
Information Technology and Services
13.9%
Financial Services
10.1%
Internet
4.6%
Health, Wellness and Fitness
4.0%
Other
49.0%
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.4%
Discussions
What does amplitude software do?
2 Comments
ML
It is a data visualization tool for product analytics.Read more
I'm not sure how many monthly events I'll need. How can I estimate my event volume?
1 Comment
Official Response from Amplitude Analytics
This number depends on several factors, but generally it's calculated by multiplying your number of monthly active users by an estimate of the average number...Read more
What counts as an event, and how do I send data to Amplitude?
1 Comment
Official Response from Amplitude Analytics
An event is an action that a user takes in your product, like ‘Create account’, ‘Add to cart’, or ‘Share photo’. It could also be an event that occurs in...Read more
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
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