---
title: Haystack Reviews
meta_title: 'Haystack Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 253 reviews by the users' company size, role or industry
  to find out how Haystack works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 253
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Team Collaboration
  url: https://www.g2.com/categories/team-collaboration
---

# Haystack Reviews
**Vendor:** Haystack Team  
**Category:** [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 253
## About Haystack
Haystack is a cutting-edge intranet solution designed to enhance the digital workplace experience for organizations focused on employee engagement and productivity. By leveraging artificial intelligence, seamless integrations, and advanced search capabilities, Haystack redefines how companies connect, communicate, and collaborate. The platform is built with a consumer-grade design, ensuring that users find it intuitive and easy to navigate, which is essential in today’s fast-paced work environment. Targeted primarily at employee-centric organizations, Haystack serves a diverse range of clients, including well-known names such as WeightWatchers, Credit Karma, and BuzzFeed. These organizations utilize Haystack to improve alignment among teams, boost employee engagement, and streamline the onboarding process for new hires. The software is particularly beneficial for companies looking to foster a culture of collaboration and communication, as it provides tools that facilitate information sharing and team interaction. Key features of Haystack include its powerful search capabilities, which allow users to quickly find relevant information and resources across the intranet. This functionality is crucial for organizations with extensive data and content, as it minimizes the time employees spend searching for information. Additionally, Haystack offers seamless integrations with various tools and platforms, enabling organizations to create a cohesive digital ecosystem that enhances workflow efficiency. The benefits of using Haystack extend beyond just improved search and integration. Organizations that have adopted this intranet solution report measurable improvements in employee engagement and productivity. By providing a customized experience that resonates with employees, Haystack helps companies create a more motivated workforce. This, in turn, can lead to enhanced business performance, as engaged employees are often more productive and committed to their roles. With a team composed of experts from leading technology companies such as Google and PayPal, Haystack combines industry knowledge with innovative technology to deliver a robust intranet solution. Backed by prominent investors, the company is committed to continuously evolving its offerings to meet the changing needs of the modern workplace. Haystack stands out in the intranet software category by prioritizing user experience and leveraging advanced technology to create a digital workplace that inspires and engages employees.



## Haystack Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Haystack, benefiting from its intuitive design and centralized access to resources. (60 reviews)
- Users appreciate the **navigation ease** of Haystack, finding it effortless to access and manage consolidated information. (28 reviews)
- Users love the **intuitive design** of Haystack, finding it easy to use and navigate for work-related tasks. (18 reviews)
- Users appreciate the **easy access** to vital tools and communication, enhancing collaboration at work consistently. (14 reviews)
- Users find **setup easy** , allowing for a smooth transition and quick team integration with Haystack. (14 reviews)
- Users appreciate the **easy access to resources** via Haystack, enjoying a streamlined experience in one central hub. (13 reviews)
- Communication (13 reviews)
- Users love the **user-friendly and visually appealing interface** of Haystack, which enhances navigation and accessibility. (12 reviews)
- Easy Setup (11 reviews)
- Features (10 reviews)

**What users dislike:**

- Users find the **search difficulty** in Haystack frustrating, wishing for more user-friendly and accurate results. (8 reviews)
- Users report feeling **confused** by Haystack&#39;s layout and search function, making navigation challenging and inefficient. (6 reviews)
- Users struggle with **difficult navigation** , finding the layout confusing and hard to locate specific documents efficiently. (6 reviews)
- Users face **inefficient searching** as toggling AI search every time complicates finding specific policies and items. (6 reviews)
- Users face frequent **login issues** , struggling with disconnections and the inability to update their email correctly. (5 reviews)
- Users find the **poor design** of Haystack frustrating, especially when navigating and searching for specific policies. (5 reviews)
- Users experience **navigation issues** with Haystack, finding it challenging to locate specific topics and manage search results. (4 reviews)
- Users find Haystack to be **not user-friendly** , struggling with mobile usability and accessibility compared to the website. (4 reviews)
- Poor Search Functionality (4 reviews)
- Search Functionality (4 reviews)

## Haystack Reviews
  ### 1. Best Ever

**Rating:** 5.0/5.0 stars

**Reviewed by:** Connie B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Haystack?**

Easy navigation, abundant information, interesting imagery

**What do you dislike about Haystack?**

I have no issues with Haystack- very well organized

**What problems is Haystack solving and how is that benefiting you?**

I am not aware of any problems

**Official Response from Cameron Lindsay:**

> Thank you for your kind words Connie! 🤗

  ### 2. The best solution for our needs outside of a bespoke application

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Writing and Editing | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2024

**What do you like best about Haystack?**

Haystack covers the majority of our needs while also integrating with other systems that we've been using.

**What do you dislike about Haystack?**

The content editor system is fairly basic and not particularly robust regarding how much control you have over the pages/content presentation. 

Also, it would be nice if it was easier to re-arrange pages in the page tree.

**What problems is Haystack solving and how is that benefiting you?**

It provides a singular source of truth for the latest company news.

  ### 3. Great for company comms

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Design | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Haystack?**

I like that this provides a way for the company I work at to provide all comms in one place. Sometimes this is double communications coming through Slack though, so it'd be nice if there was an integration there. Overall, I like the platform and notifications provided - it'd be hard to miss something!

**What do you dislike about Haystack?**

As mentioned, I wish there was a Slack integration to avoid double comms. I'm getting notifications through the platform to email already but sometimes things are double posted. The company is trying to use the platform for some culture building which feels a little forced and feels like some of the reactions and comms facilitation can be easier through Slack.

**What problems is Haystack solving and how is that benefiting you?**

It helps with streamlining updates from the company. Both internal comms, sharing about external comms, reminders, and facilitating full company meetings and sending out follow up notes and meeting recordings. Overall, Haystack seems like it's benefitting our company and increasing visibility for certain things.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your feedback! We're glad to hear that Haystack is helping to streamline company communications and increase visibility. We actually do have a Slack integration that your admin may have not turned on. If you reach out to support@haystackteam.com with your workspace name we can help your admin get that setup! Appreciate you taking the time to write up a review! 🙏

  ### 4. Awesome, user-friendly intranet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rae S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2024

**What do you like best about Haystack?**

It's really fun and easy to use. The UX is beautiful and functionality is simple.

**What do you dislike about Haystack?**

I don't have any complaints about Haystack.

**What problems is Haystack solving and how is that benefiting you?**

Communicating items out to the whole company.

**Official Response from Cameron Lindsay:**

> Thank you for your positive feedback! We're glad to hear that you don't have any complaints about Haystack. We're always here to help if you have any questions or concerns in the future.

  ### 5. Haystack is our great product for our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emily A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 03, 2023

**What do you like best about Haystack?**

I like how easy it is to create posts and broadcast them out to our employees. Additionally, the simple-to-use analytics make it easy to see what employees respond to and help us hone in on our internal comms strategy.

**What do you dislike about Haystack?**

I wish that things you can embed in posts would show up in emails without people having to sign into Truckstop to view the content. For example, if you embed a google form or video, it's not viewable in the email employees receive into their inbox.

**What problems is Haystack solving and how is that benefiting you?**

We had a very disconnected workforce -- employees didn't know what was going on and there were a bunch of different places for them to go get information. Now it's all cetralized in one location -- creating this landing page for news and launch pad to other resources has been invaluable.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your positive experience with Haystack! We're glad to hear that you find it easy to create posts and analyze employee engagement. We appreciate your feedback about embedding content in emails and will take it into consideration for future improvements.

  ### 6. Haystack User: Great platform to use for our business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy H. | Mortgage Loan Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Haystack?**

The multiple options and areas to create for training items and the simplicity to use the platform. It's easy to locate information with this platform.

**What do you dislike about Haystack?**

Limitations with certain interactive items for our business.

**What problems is Haystack solving and how is that benefiting you?**

We needed an internal communication platform  as our former system didnt have the ease of use for the user or the options to add different categories.

**Official Response from Cameron Lindsay:**

> We're thrilled to hear that Haystack's versatility and ease of use are making a positive impact on your internal communications. We appreciate the feedback and thanks for writing a quick review!

  ### 7. Haystack Has Revolutionized Our Growing Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kait K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Haystack?**

Haystack's searchable feature for keywords to quickly pull up resources, policies, and procedures is my favorite feature.

**What do you dislike about Haystack?**

I don't dislike anything! I would recommend Haystack to any company looking to streamline communication and information!

**What problems is Haystack solving and how is that benefiting you?**

Haystack is helping our employees quickly pull up information they need to solve client issues utilizing the search feature rather than scowering their email for keywords!

**Official Response from Cameron Lindsay:**

> We're thrilled to hear that you're finding our search feature helpful Kait! Thank you for the recommendation, and we're glad to be streamlining communication and information for your company. 🎉

  ### 8. Haystack connected the remote team members into one!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cindy C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2023

**What do you like best about Haystack?**

The Haystack app is a modern intranet that connects people, teams, knowledge, and other critical aspects of practical work. It is incredibly user-friendly, making it easy for team members to quickly navigate and find the information they need. I am working in a remote team with members all over the map; Haystack is a critical piece of software that connects us.

One of the standout features of the Haystack app is its powerful search functionality. The app's search capabilities are highly effective, allowing users to quickly locate documents, files, and other resources across a range of different sources. This can be incredibly valuable for teams needing to access a large amount of information to complete their work effectively.

In addition to its search capabilities, I really like the app's collaboration features. Haystack allows teams to create shared workspaces and other virtual spaces where team members can collaborate on projects and initiatives. It can help to streamline communication and ensure that everyone is on the same page when it comes to project goals and timelines.

Overall, the Haystack app is a very effective tool for teams looking to improve their internal communication and collaboration. The app has earned the trust of our team with its user-friendly interface, powerful search capabilities, and robust collaboration features. If you're looking for an intranet solution that can help your team stay organized and productive, Haystack is definitely worth considering.

**What do you dislike about Haystack?**

If I had to identify things that I dislike about Haystack, it would be its permission systems. Although it offers fine-granular control over permission settings at almost every level, it may take some time to learn. Furthermore, it feels more suited to enterprise use cases rather than small teams or individual users.

**What problems is Haystack solving and how is that benefiting you?**

The primary issue that Haystack solves for our team is the challenge of collaboration and communication across different locations and time zones. The app's streamlined approach to communication has made a significant impact on our team's productivity and effectiveness. Previously, we used to rely on top-down announcements sent through Slack or email, which made it difficult to gauge how many people had seen or received the message. However, with Haystack's detailed stats and follow-up tools, it's easy to track who has seen and responded to important announcements.

**Official Response from Cameron Lindsay:**

> Hey Cindy! Thank you for your kind words about your experiences on Haystack - we're thrilled to hear that our app is helping your remote team stay connected and productive! While we do support large organizations, we're constantly pushing out new features and functionality tailored toward mid-sized companies. Thanks for your feedback and dont hesitate to reach out with any additional feedback!

  ### 9. Great solution for building culture and community

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Haystack?**

-Features an employee directory where employees can add photos and share personal interests with team members, so remote and local employees get to know each other better
-Centralizes information like handbooks, policies, etc. so employees don't have to search when they have questions.
-Gives us an organized way to share announcements and allows employees to make comments for others to see (This is especially fun with welcoming new hires and celebrating promotions. It is also very helpful when planning group events.)
-Has fun features like photo albums so we can post pictures from company events
-Haystack's team is very friendly and helpful

**What do you dislike about Haystack?**

So far, everything works well, and features we didn't even think of continue to be added regularly.

**What problems is Haystack solving and how is that benefiting you?**

Our company transitioned to a mostly remote team during the pandemic and new hires didn't feel as connected to the group of employees who previously worked together onsite. Haystack has given us a place to organize important company resources, a forum to help organize virtual events and a way to give new employees a virtual orientation space they can return to as needed. The response to Haystack has been overwhelmingly positive.

**Official Response from Cameron Lindsay:**

> It's fantastic to hear that Haystack has played a key role in connecting your remote team and providing a space for virtual orientation and company events. We're committed to addressing the needs of our users and are delighted to hear about the positive impact it has had on your company. Thank you for sharing your experience!

  ### 10. Haystack is amazing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hunter E. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Haystack?**

I love how easy the site is and how great customer support is when needed.

**What do you dislike about Haystack?**

I do not see any downsides. Haystack has been great all around and my needs have always been handled.

**What problems is Haystack solving and how is that benefiting you?**

Keeping connected with fellow employees.

**Official Response from Cameron Lindsay:**

> Appreciate you taking the time to write up a review. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 11. Easy to explore and navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Haystack?**

How interactive it can be. Love the badges.

**What do you dislike about Haystack?**

Have to search for things still. Still learning to use.

**What problems is Haystack solving and how is that benefiting you?**

Haystack is solving the long distance with co workers. We can communicate easily

  ### 12. Haystack has made our internal work lives easier

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kari A. | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about Haystack?**

org charts, keeping up with new product launches, etc.

**What do you dislike about Haystack?**

The profile features could use some work.

**What problems is Haystack solving and how is that benefiting you?**

ease of retrieving internal information

**Official Response from Cameron Lindsay:**

> We're glad to hear that Haystack has made your internal work lives easier! We appreciate your feedback on the profile features and will take it into consideration for future improvements!

  ### 13. A Wonderful Program,

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph D. | DENTIST, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2023

**What do you like best about Haystack?**

This program, has been a wonderful addition to our company. We have many moving parts, and this program is able to categorize and summarize the information. It is a very strong program

**What do you dislike about Haystack?**

Haystack can be difficult to navigate for a specifc topic. Also, it truly updates in real time, and the information may be a bit to process due to the volume. I would like to see less frequent update

**What problems is Haystack solving and how is that benefiting you?**

I am able to navigate the growth of our company in many areas. The program has categorized  the department and team members in a very efficient manner. My business performance has improved

  ### 14. Haystack has been a GAME CHANGER for our organization!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff C. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 31, 2023

**What do you like best about Haystack?**

Many of our doctors primarily use mobile so we felt Haystack had the best mobile platform of all the intranet companies on the market. We also used Facebook in the past for social forums but not everyone had accounts. Now that we have migrated those chat groups into Haystack, we have seen a significant increase in engagement from our employees. The customer support team was helpful throughout the onboarding process and continues to assist us with getting the most out of the plaform. Another impressive differentiater with Haystack has been their development speed as they release updates every couple weeks. It is great to see the platform continue to get better and better with the new updates.

**What do you dislike about Haystack?**

We don't have many dislikes to report. Haystack is still a relatively newer company so I think there will continue to be improvements but that is expected. If we ever do identify a bug in the system, they are quick to fix them.

**What problems is Haystack solving and how is that benefiting you?**

We used to operate 3 disparate platforms -  a standard intranet, Facebook chat group, and a mobile app to share updates. Haystack has allowed us to combine all 3 of those into one. Our primary uses of Haystack include - sharing news & updates, chat forums, directories, storing documents/forms, managing events, maps, etc

**Official Response from Cameron Lindsay:**

> Thanks for taking the time to share your feedback on Haystack, Jeff! We're thrilled that our mobile platform has been a hit with your doctors and that migrating your chat groups to Haystack has resulted in more engagement from your employees. The Haystack team loves MB2 - so excited to keep iterating and improving the product for your organization!

  ### 15. Very engaging platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Huseni V. | Sr. Director, Business Development APJ, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2023

**What do you like best about Haystack?**

Before
1. difficul to find CEO & CRO weekly notes, townhall recordings 
search internal contact very though

After
1. easy access via dashboard
2. directory via map is the best feature

**What do you dislike about Haystack?**

I could not find anything noticeable that I dislike. That means all cool

**What problems is Haystack solving and how is that benefiting you?**

Amazing platform for enging all employees across many office around the world
central place to find all company wide resources, application
easy access to keep oneself updated about imporatnt activities happening in your organisation
Recognising the employees with badges is wonderful feature for reward and recognition, helps employees happy

**Official Response from Cameron Lindsay:**

> We're glad to hear that you find our platform engaging and that you appreciate the improvements we've made to access CEO & CRO notes and townhall recordings. We're also happy to hear that you find the directory via map feature to be the best. Thank you for your feedback, Huseni!!

  ### 16. Haystack modern intranet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Haystack?**

The ability to collaborate with other team members and share insightful content.

**What do you dislike about Haystack?**

I haven't encountered a downside, it's very easy to use.

**What problems is Haystack solving and how is that benefiting you?**

As part of remote team, it solves engaging with other team members and sharing useful every day to day information.

  ### 17. Haystack is Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2024

**What do you like best about Haystack?**

Haystack is extremely easy to navigate and my favorite feature is the search engine.

**What do you dislike about Haystack?**

No cons about Haystack. Nothing to dislike.

**What problems is Haystack solving and how is that benefiting you?**

Staying updated with company changes

**Official Response from Cameron Lindsay:**

> We're glad to hear that you find Haystack easy to navigate and that you enjoy the search engine feature. Thank you for your positive feedback!

  ### 18. Haystack is great

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lydia G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 31, 2023

**What do you like best about Haystack?**

It's a great and easy way to hear announcements and get updates from the company abut employee events

**What do you dislike about Haystack?**

Document attachment can be complicated at times

**What problems is Haystack solving and how is that benefiting you?**

It's helping with easier communication with the team which is always great to see

**Official Response from Cameron Lindsay:**

> We appreciate your feedback Lydia! Happy to report we have some fixes coming out shortly for document attachment that should make your life a bit easier. Appreciate the note!

  ### 19. Haystack keeps our team aligned, informed & engaged

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Haystack?**

We evaluated a number of platforms before landing on Haystack. For our team, the customization, speed, and overall UI/UX stood out clearly from all the other providers we checked out. Couldn't be happier using Haystack (especially with a fully remote team) and recommend it to any fast-growing org in need of a modern intranet.

**What do you dislike about Haystack?**

Our team absolutely loves adding cards to our home page - we have a strong company culture and voice that on social platforms like Twitter and Instagram. While there are work-arounds, I would love to see a really polished integration with those two social networks that I can add to our home page.

**What problems is Haystack solving and how is that benefiting you?**

Haystack solves the problem of scattered communication and information within a company by providing a centralized platform for messaging, document sharing, and collaboration. It easily improves efficiency, productivity, and teamwork among team members, as well as allows for easy access to information that is necessary for making informed decisions.

**Official Response from Cameron Lindsay:**

> Thanks a lot for your review and for recommending Haystack Mike! We're glad you find our platform helpful, and stay tuned on new integrations with social media platforms!

  ### 20. A High Engaging Intranet for Diverse Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jaye B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Haystack?**

We have a diverse workforce (split evenly between Headquarters and our manufacturing sites), Haystack has easily become the go-to spot for all of our employees to see important news, resources, and employee profiles. We had an old version of Sharepoint before and this has been a 10x improvement over the last site that our employees actually use.

**What do you dislike about Haystack?**

Going off of a free tool like Sharepoint it was hard to convince internal teams that we needed to spend, but since launch it has easily been justified. I wish there were a few more integrations into some specialized services that we use, but I believe they will be coming out in the next quarter, so were excited to utilize those when they're available.

**What problems is Haystack solving and how is that benefiting you?**

Haystack connects all of our company's systems and information to one single source. It's a branded, one-stop shop for all of our employees - from the factory floor to the HQ to access things like a company directory, news and announcements, and policies (ex., employee handbook). The branded mobile app also really helps folks who do not have access to a computer to get all things related to our company.

**Official Response from Cameron Lindsay:**

> Thanks for the great review, Jaye! We're happy to be solving the problem of having disparate systems and resources with Haystack, making it easy for all your employees to access important news, resources, and employee profiles in one place, and providing a branded mobile app for easy access. Glad we could be a 10x improvement over your old Sharepoint site!

  ### 21. Very clear, concise and userfriendly UI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eugenia P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Haystack?**

It is simple yet rich in options wich realy make it easy to search thru informations and keep up to date with all important news.

**What do you dislike about Haystack?**

There is actualy nothing that I dislike, I like everything about it.

**What problems is Haystack solving and how is that benefiting you?**

It makes it more easy to keep up with news from all departments. Before it has been a real chalange for me to be up to date due to time differences amongue our teams, we are a global company so the comunication is always something tricky.

**Official Response from Cameron Lindsay:**

> We're thrilled to hear that you find Haystack's user interface clear, concise, and user-friendly. It's great to know that our options make it easy for you to search through information and stay up to date with important news. Appreciate the review Eugenia!

  ### 22. Haystack is our one-stop shop for all things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Caroline S. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Haystack?**

Haystack is an outstanding solution that blends the best features of Slack and an intranet, offering a centralized platform that combines Slack's messaging and collaboration functionalities with the benefits of an intranet. Its ability to seamlessly integrate with a variety of other tools makes it the go-to communication and knowledge-sharing platform for growing companies like ours.

**What do you dislike about Haystack?**

We don't really dislike anything about Haystack, it's just that we keep finding more cool stuff in it every day. Lots and lots to discover and figure out how to best use it. We're always finding new ways it can help us work together better. The more we use it, the more pumped we get about all the ways Haystack is making our jobs easier.

**What problems is Haystack solving and how is that benefiting you?**

Haystack is a highly efficient tool that we find incredibly user-friendly. Its org chart and profile pages are valuable assets, and we appreciate the seamless integration with Slack, which facilitates swift communication. It's easy to broadcast critical information to our entire team and keep everyone connected.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your positive experience with Haystack Caroline! The Haystack team loves working with you and your team - thank you for being a part of the community & leaving a review!

  ### 23. If Slack Built an Intranet - it would be Haystack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Henry Jay Y. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Haystack?**

Haystack is an exceptional tool that serves as the perfect amalgamation of Slack and an intranet. It provides the benefits of Slack's messaging and collaboration capabilities with the added advantage of a centralized intranet-like platform. With its seamless integration with various other tools, Haystack is the ultimate communication and knowledge-sharing platform for modern businesses.

**What do you dislike about Haystack?**

It's hard to find faults with Haystack - it's an exceptional platform! The only drawback is that it can be a tad costly. Nonetheless, the benefits far outweigh the expense, given how significantly it has improved our team's collaboration and efficiency. Furthermore, their customer support is unparalleled, providing an added advantage to their already impressive offering.

**What problems is Haystack solving and how is that benefiting you?**

Haystack is an indispensable tool for us as it serves as the central hub for our fully remote company, providing us with a single platform to learn about our colleagues and access any necessary information across teams, thus enhancing collaboration and productivity and making it an invaluable asset to our business.

**Official Response from Cameron Lindsay:**

> Thank you so much, Henry, for your kind words and thoughtful review. We're thrilled to hear that Haystack has been able to improve your team's collaboration and efficiency. If you ever have any questions or concerns, please don't hesitate to reach out to our customer support team.

  ### 24. Haystack makes it easy for my team to stay aligned, connected, and informed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan N. | Product Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Haystack?**

Haystack is incredibly easy to use! From setting up an account to navigating the platform, everything is straightforward and intuitive. I particularly love the user-friendly interface and how it seamlessly integrates with other tools my team uses on a daily basis.

**What do you dislike about Haystack?**

There's not much to dislike about Haystack - it's a great platform! The only downside is that it can be a bit expensive. However, the cost is definitely worth it, considering how much it's helped our team collaborate and be more efficient. Plus, their customer support is top-notch!

**What problems is Haystack solving and how is that benefiting you?**

Firstly, it's made it much easier for us to stay aligned and connected, regardless of where we're located or what our schedules look like. With all of our communication, tasks, and documents in one central location, we're able to collaborate more efficiently and keep each other in the loop on everything that's going on.

Secondly, Haystack has helped us streamline our workflows and stay organized. We're able to create custom dashboards and channels for specific projects or teams, which has made it much easier to track progress and stay on top of our tasks.

Lastly, the platform has helped us save time and reduce duplication of effort. We no longer have to sift through endless email threads or multiple platforms to find what we need - everything is in one place, accessible to everyone who needs it.

**Official Response from Cameron Lindsay:**

> Thank you, Jonathan, for sharing your positive experience with Haystack! We're thrilled to hear that the platform has made it easier for your team to stay connected and informed, while also improving collaboration and productivity. We appreciate your feedback and are always here to support you.

  ### 25. Haystack is a useful place for company bulletin posts and general info

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kurt L. | Android Engineer 2, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Haystack?**

Our company posts general information updates and newsletters on Haystack. It's a really great platform for these things. Easy to read and link to articles for in-the-moment updates.

**What do you dislike about Haystack?**

Haystack's feed style homepage makes seeing new information really easy but it can be a bit difficult to find historical information or answer a specific company question if it's not in the recent items on the feed. There is a sort of file system arrangement, but doing this required diligence and careful planning to be most useful.

**What problems is Haystack solving and how is that benefiting you?**

Haystack provides a sort of newsletter/bulletin for new information on company policies as they come out, as well as a knowledge base for general company questions, documents, and related pieces of information.

**Official Response from Cameron Lindsay:**

> Thank you for your review! We're glad Haystack serves as a useful platform for company bulletin posts and general information updates, making it easy to read and share articles for real-time updates. We appreciate your feedback on finding historical information and specific company questions, and we'll work on improving that aspect. Don't hesitate to reach out with any more insight / feedback, Kurt - we're all ears!

  ### 26. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Online Media | Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Haystack?**

Haystack is easy to use and very visual.

**What do you dislike about Haystack?**

During the duration when I relied heavily on Haystack, I truly had no complaints.

**What problems is Haystack solving and how is that benefiting you?**

It created a environment that, as a new and confused employee with a lot of questions, I was able to rely on and use as I navigated a new job.

**Official Response from Cameron Lindsay:**

> Thank you for your positive feedback! We're thrilled to hear that Haystack's ease of use and visual appeal made your experience enjoyable. It's particularly gratifying to know that it provided a supportive environment for you as a new employee. We appreciate all the support and your kind review!

  ### 27. A helpful tool for day to day work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefan B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Haystack?**

Organized and very intuative for day to day

**What do you dislike about Haystack?**

Nothing on your end, just the processes of security to get in

**What problems is Haystack solving and how is that benefiting you?**

Easing the bridge between employer and employee

**Official Response from Cameron Lindsay:**

> We appreciate your feedback! It's great to hear that you find Haystack organized and intuitive for your day-to-day tasks. We understand that security processes can sometimes be cumbersome, but we're committed to ensuring the safety of your data. We're thrilled to hear that Haystack is helping to improve the connection between employers and employees.

  ### 28. Solid Modern Intranet Platform for Remote Teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Haystack?**

The platform's super user-friendly, so you don't have to spend hours sifting through menus to find what you need. You can customize it to your liking and use the advanced search function to quickly locate important information. They make it easy to work with your colleagues and keep everyone on the same page.

**What do you dislike about Haystack?**

While the cost per seat for Haystack may be a bit steep for some organizations, we've found that it's been well worth it. We were able to recoup our return on investment in less than a month.

**What problems is Haystack solving and how is that benefiting you?**

Haystack brings hard-to-find information front and center. We really like the advanced search capabilities, customizable features, and robust permission controls (we've had issues with other software before in the past...). This has significantly increased our efficiency and productivity, allowing us to quickly locate and share information, and work more effectively as a team.

  ### 29. Amazing and Intuitive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jed H. | Owner, Enterprise (> 1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Haystack?**

We have been able to consolidate communication that was very fragmented on different platforms where we did not own our data to one where we customized our data and retained all rights to it. Creating more tabs and pages constantly with internal communication and search across the platform has be a key driver to having a better culture amongst our team.

**What do you dislike about Haystack?**

We have been blessed with great operators to test drive and build a consistent and functional and usable platform. Getting data organized into different pages has been a big lift.

**What problems is Haystack solving and how is that benefiting you?**

communication from execs to communication between owners/users so we have a flow of data and then able to start a great conversation on that page and about that information.

**Official Response from Cameron Lindsay:**

> Thanks for sharing your thoughts on Haystack, Jed! We're thrilled to hear that our platform has helped you consolidate your communication and data, and that you find it intuitive and easy to use. We appreciate your feedback on organizing data into different pages and look out for some updates/fixes on that front shortly. Appreciate all the support!

  ### 30. Business User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Haystack?**

Easy to use, I like the look of the platform made for my company. I really like to pop in and read the news posted by my colleagues, or simply search for events that might interest me.

**What do you dislike about Haystack?**

It could be more User proactive - sometimes I get lost while searching for some specific part.

**What problems is Haystack solving and how is that benefiting you?**

It provides more insight into our company's growth and it's a quick access to our internal events, news, policies, etc. Makes my life so much more easier.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your positive experience with Haystack. We're pleased to hear that you enjoy using the platform for reading news and searching for events. We understand your feedback about the search functionality and will take it into consideration for future improvements. Appreciate you taking the time to write up a review. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 31. Ryan's Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ryan D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2023

**What do you like best about Haystack?**

The UI and its ability to neatly organize sections.

**What do you dislike about Haystack?**

Pages seem broad and clunky. It would help to reduce pages to a character limit.

**What problems is Haystack solving and how is that benefiting you?**

Custodial problems, answering company questions, connecting me to the correct parties internally.

**Official Response from Cameron Lindsay:**

> Thank you, Ryan, for your review. We're pleased to hear that you find the UI and organization of sections helpful. Your feedback about page length is noted and will be considered as we continue to enhance the user experience!

  ### 32. Company changing Intranet that will help propel our growth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin P. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 27, 2023

**What do you like best about Haystack?**

The flexibility has been impressive of how the team can use the existing product, but also be open to feedback and changes has been beyond impressive. It's truly changing the way our company interacts with each other.

**What do you dislike about Haystack?**

honestly not a lot to dislike. If forced to pick anything, I'd say just that it's still somewhat "new" and I know every month the product will get better and better.

**What problems is Haystack solving and how is that benefiting you?**

as we've grown 10x (8k employees) we're always cognizant of how do we maintain culture and employee interaction. Haystack has taken two critical things for us and combined them into one (1) a great intranet with resources, and (2) employee chat rooms.

**Official Response from Cameron Lindsay:**

> Thanks for the positive review Justin! It's great to hear that Haystack's flexibility and combination of intranet and employee chat rooms is helping to maintain culture and employee interaction for your growing company.

  ### 33. it was easy and pleasent

**Rating:** 2.5/5.0 stars

**Reviewed by:** Nikola J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Haystack?**

good design, it's easy to find stuff and to go throught application

**What do you dislike about Haystack?**

maybe the dark theme would be nice and everything else seems right

**What problems is Haystack solving and how is that benefiting you?**

it puts number of comany stuff's in one place, easy to find easy to lign

**Official Response from Cameron Lindsay:**

> Dark mode is coming Nikola! Appreciate you taking the time to write up a review. Feel free to contact our team directly with any additional suggestions on how we can improve the product for you and your team!

  ### 34. Functional but could be more intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Haystack?**

Connects me to HR's services, classes, and documents.

**What do you dislike about Haystack?**

Doesn't work fluidly with Workday, our other application, where we sign up for HR mandatory classes.

**What problems is Haystack solving and how is that benefiting you?**

Employees receive some HR communications and notifications through Haystack. We used to just receive emails. I don't think it improves productivity. It's just seems like a middleman application with no real benefit over email. We still need to click to the link to go to Workday to complete sign-ups for mandatory trainings, but we have to sign into Haystack first. Why?

**Official Response from Cameron Lindsay:**

> Appreciate you taking the time to write up a review. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 35. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sikindar M. | Lead Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Haystack?**

Ease of Use, Customer Support, Number of Features and Ease of Integration

**What do you dislike about Haystack?**

Nothing much I can share for now. May be I can give a better feedback in later time.

**What problems is Haystack solving and how is that benefiting you?**

I Mostly use to read the Runways

**Official Response from Cameron Lindsay:**

> We're glad to hear that you had a great experience with Haystack! Appreciate you taking the time to write up a review. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 36. Empowering Efficiency and Collaboration: A Game-Changing Experience with Haystack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aravind R. | Senior Process Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Haystack?**

Employees have a pleasant, user-friendly, and educational location to start their day because to Haystack. It's simple to maintain company culture, vital resources, and expertise in the forefront thanks to no-code bespoke branding and a modular design.

**What do you dislike about Haystack?**

As organizations grow and the number of employees and resources increases, Haystack's ability to scale and handle large amounts of data and users might be tested. Performance issues or the need for additional resources may arise as the platform's usage expands.

**What problems is Haystack solving and how is that benefiting you?**

Spend less time looking for information and more time achieving your objectives. Employees may easily and quickly access the resources they need to succeed wherever they are thanks to Haystack's knowledge sharing solutions.

  ### 37. I Love Haystack!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Donna D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Haystack?**

I love the way I can navigage and find what I need, quickly and efficiently. Very organized and simple.

**What do you dislike about Haystack?**

I love everthing  about it. There is nothing to dislike so far.

**What problems is Haystack solving and how is that benefiting you?**

I am able to search quickly for all of my support type documents and reports within our company. It is easy and fun.

**Official Response from Cameron Lindsay:**

> Thank you for the positive feedback Donna! We're happy to hear that you love everything about Haystack and that it's benefiting you in finding support documents and reports quickly.

  ### 38. Easy and quick to find

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2024

**What do you like best about Haystack?**

The website is easy to usea amd easy to find what your looking for.

**What do you dislike about Haystack?**

So far nothing yet. Everything has been good

**What problems is Haystack solving and how is that benefiting you?**

Everything your are looking for is in one place.

**Official Response from Cameron Lindsay:**

> We're glad to hear that you find our website easy to use and helpful in finding what you need. Thank you for your positive feedback!

  ### 39. Very easy user experience and our employees love the experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karly S. | Events and Special Projects Coordinator , Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2023

**What do you like best about Haystack?**

As an admin, it was straightforward to get the Intranet project off the ground with little help from an IT team. Haystack has enough customization to be branded but not an overwhelming amount of customization where the project takes forever to complete. The platform is very user-friendly for both the admins and employees.

**What do you dislike about Haystack?**

The emails sometimes get a bit wonky, but the team at Haystack is constantly improving and developing new ways to address bugs and problems. They are swift to add new features and manage their customers' issues.

**What problems is Haystack solving and how is that benefiting you?**

Haystack brings together our remote workforce in a way that isn't 100 emails or reminders. We can easily interact with other employees and have one spot for all things employees need to know. It's been almost a year and employees are now understanding that they can go to Haystack for anything employee related.

  ### 40. User Intuitive and Easy To Navigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Haystack?**

The best thing about Haystack is that all the information is one spot. It's really organized and the interface is very user friendly. If you can't find what you're looking for it's easy to find.

**What do you dislike about Haystack?**

Sometimes Haystack is not very consistent. For example, some of the team's birthdays are in Haystack but some of the team's birthdays aren't there. It would be more helpful if it was organized by each region or country.

**What problems is Haystack solving and how is that benefiting you?**

If I'm looking for additional information or clarity Haystack is the first place I'll look for it. Instead of trying to find the right person to contact for a question, the information and answers are already in Haystack.

**Official Response from Cameron Lindsay:**

> We're happy to hear that Haystack is helping you find the information you need quickly and easily. Appreciate you taking the time to write up a review! 🙏

  ### 41. I like that my remote teams are not connected

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cameron V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Haystack?**

My data on my terms and accessible to all members. No more "i couldn't find it or It's not there"

**What do you dislike about Haystack?**

The back button doesn't take me to the subpage it takes me to the home resources

**What problems is Haystack solving and how is that benefiting you?**

No more watch me over my shoulder training. 
One source to go to
Social media like communication without everyone on Facebook

**Official Response from Cameron Lindsay:**

> From one Cameron to another, it's great to hear that Haystack is helping to streamline your training process and provide a centralized platform for communication. We're committed to making your experience even better. Sure do hope you mean "now connected" in the title - but, regardless, appreciate the thoughtful review and appreciate your support and your teams business! 👏

  ### 42. Very good tool for sharing information with members of other teams within my company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Haystack?**

The possibility of sharing different types of content, uploading files and creating groups for teams.

**What do you dislike about Haystack?**

I can't think of anything in particular that hasn't worked well for me since we started using the platform.

**What problems is Haystack solving and how is that benefiting you?**

As the Head of Social Media, I need to keep everyone at a large company informed about our social media channels and the content we create, so this is the best way to create engagement and interaction across teams.

**Official Response from Cameron Lindsay:**

> We're glad to hear that you find Haystack useful for sharing information and creating engagement across teams. Thank you for your positive feedback! 🎉

  ### 43. User friendly and well organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mario R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about Haystack?**

The overall design and user friendly applications make it extremely easy to interact with. Without an extreme amount of unnecessary data.

**What do you dislike about Haystack?**

I personally do not know how to make updates or where I would make suggestions. Is it something we would contact our corporate offices about or haystack directly

**What problems is Haystack solving and how is that benefiting you?**

Putting the necessary data in one spot, rather then it being lost in a file somewhere on my computer.

**Official Response from Cameron Lindsay:**

> We're glad to hear that you find Haystack user-friendly and well-organized! Appreciate you taking the time to write up a review, Mario. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 44. The Contract Management Tool Your Needs

**Rating:** 4.0/5.0 stars

**Reviewed by:** mykhailo h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Haystack?**

Centralized contract management: Haystack enables businesses to store and manage contracts in a single, centralized location, making it easier to track key dates and deadlines, as well as to access and review contracts as needed.

Improved collaboration: The collaboration tools in Haystack allow teams to work together on contracts, track changes, and communicate more effectively, reducing misunderstandings and improving efficiency.

Enhanced security: Haystack uses advanced security measures to protect sensitive contract data and ensure compliance with regulations, providing peace of mind for businesses and their customers.

**What do you dislike about Haystack?**

Steep learning curve. It takes time to get up to speed on how to use Haystack effectively, particularly when it comes to navigating its advanced features and functionality.

**What problems is Haystack solving and how is that benefiting you?**

Help businesses manage their contracts more efficiently, which can solve a number of common problems in contract management.

Disorganized contract management: Prior to using Haystack, businesses may have struggled to keep track of all their contracts, which could result in missed deadlines, lost contracts, and other inefficiencies. By centralizing contract management and providing powerful search and reporting tools, Haystack helps businesses stay organized and ensure that they never miss an important date or deadline.

Manual contract processes: Traditional contract processes often involve a lot of manual work, such as printing, signing, and scanning documents. By enabling electronic signatures and other automated processes, Haystack can help businesses streamline workflows, reduce errors, and save time.

Lack of visibility into contract performance: Without access to analytics and reporting tools, businesses may struggle to understand how their contracts are performing and where they can improve. Haystack's reporting and analytics tools provide valuable insights into contract performance, enabling businesses to make data-driven decisions and identify opportunities for cost savings and revenue growth.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your positive experience with Haystack Mykhailo and for providing feedback on how we can improve. We are thrilled to hear that our platform is helping your business manage contracts more efficiently by providing centralized contract management, improved collaboration, and enhanced security. We understand that navigating the advanced features and functionality of Haystack can take some time to get up to speed on, and we appreciate your feedback on the learning curve. Our goal is to continue providing a powerful contract management tool that helps businesses stay organized, save time, and make data-driven decisions. We appreciate your business and look forward to serving your needs in the future.

  ### 45. Haystack has been a game changer for internal business interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Franco C. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2023

**What do you like best about Haystack?**

Haystack provides the business with all the information unified in a same place. It is also connected with email and every week we receive updates both via email and Haystack. The possibility to give feedback and view valuable information is excellent!

**What do you dislike about Haystack?**

I can't find something I would change about Haystack, I think it's got everything we need internally and the information is displayed correctly and easy to visualize

**What problems is Haystack solving and how is that benefiting you?**

Unifying all the information sent via different channels (slack/email/confluence) and having everything in one site.
Easy to interact with the company and to search for updates and information to work with

**Official Response from Cameron Lindsay:**

> Thank you for taking the time to share your positive experience with Haystack, Franco! We are thrilled to hear that our platform has been a game changer for your internal business interactions. Our goal is to provide a unified platform that makes it easy for businesses to access and interact with all their information in one place, and we are glad to hear that you have found this to be the case.

  ### 46. Haystack keeps me updated of company events

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Haystack?**

I like that all of our policies, handbooks, and other resources are stored in one place. It is convenient for employees to find and we get newsletter and event updates.

**What do you dislike about Haystack?**

Nothing at the moment. Our TackHub works as intended and its easy to navigate.

**What problems is Haystack solving and how is that benefiting you?**

Viewing resources such as company policies, resources, IT helpdesk, Org chart and upcoming events.

**Official Response from Cameron Lindsay:**

> Thank you for sharing your positive experience with Haystack. It's great to hear that our platform is working well for you and that you find it easy to navigate. Feel free to contact our team directly with any suggestions on how we can improve the product for you and your team!

  ### 47. Employee Manager Changes Are Not Intuitive

**Rating:** 3.0/5.0 stars

**Reviewed by:** Stacy Y. | Recruitment Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 19, 2023

**What do you like best about Haystack?**

Easy to use, as a new employee I enjoyed the name game function which helped me become familiar with other employees, Glossary feature was helpful for new employee to understand the workplace lingo

**What do you dislike about Haystack?**

as a People Ops Associate, it was not intuitive to figure out how to edit and change an employees manager -- I assumed I could adjust it on the employees profile, but instead have to go to the new manager's profile and add the employee so it would reflect correctly

**What problems is Haystack solving and how is that benefiting you?**

As an employee, it is great to have a central hub for company info, resources, etc.

  ### 48. Haystack is intranet improved

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexis T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2023

**What do you like best about Haystack?**

Haystack has built a platform that serves not only to connect our team across geographies and verticals, but it also serves as a central repository for vital updates and org changes. It's intuitive and easy to use. SSO makes it a breeze too.

**What do you dislike about Haystack?**

The search function is useful but has a lot of room for improvement. It's the only major sticking point for me!

**What problems is Haystack solving and how is that benefiting you?**

Haystack helps connect interdepartmental team members, easily update the who;e org when needed, and acts as a reliable repository of information. It allows for vital updates to be pushed conveniently and promptly.

**Official Response from Cameron Lindsay:**

> Thanks for the feedback, Alexis! We're happy to be solving the problem of connecting interdepartmental team members and providing a reliable repository of information, while also facilitating convenient and prompt updates to the whole organization through Haystack. We appreciate your feedback on the search function and will work to improve it.

  ### 49. Very user friendly, clean, and completely customizable - we love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Haystack?**

The user profile set up is quick and the learning curve is short, making it an easy transition from our other program.

**What do you dislike about Haystack?**

The log in was kind of wonky for a while, it would kick people back out and make them re-submit their email to log on. I beleive that problem was fixed though.

**What problems is Haystack solving and how is that benefiting you?**

We have two campuses and employees that also work in the field.  Making sure they not only receieve the information they need, but can also engage is vital.

**Official Response from Cameron Lindsay:**

> Thank you for your kind words and support! We're thrilled that you find Haystack very user-friendly, clean, and customizable. Your feedback motivates us to continue improving and providing a seamless experience for our users.

  ### 50. Great tool for internal communications

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill W. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Haystack?**

Haystack is a great place to have a central hub for internal communications and information.  The presentation is clean, it is easy to use, and it's an awesome starting off point for new employees to find information.

**What do you dislike about Haystack?**

One thing that I wish was better about haystack is that the templates for frames in groups are a little limited.  I wish it were easier to customize them.  I also with the links would autogenerate icons from the website.

**What problems is Haystack solving and how is that benefiting you?**

We use so many different bits of software, and so much of our internal policy is across so many different platforms, that we are using it as a place to find everything without having to dig through multiple platforms.  It also functions as a sort of "Gospel"  for policy, in that if you see something written in our Haystack  intranet, that is the one you should follow.

**Official Response from Cameron Lindsay:**

> Hey Bill! Thanks for leaving us a great review about Haystack! We're thrilled to hear that our platform is serving as a central hub for your internal communications and information, and that it's making things easier for new employees to find what they need. We're also grateful for your feedback about our frame templates and links, and we'll definitely look into ways to improve them in the future. Thanks again for your support!



- [View Haystack pricing details and edition comparison](https://www.g2.com/products/haystack-2024-05-28/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-26+18%3A15%3A50+-0500&secure%5Bsession_id%5D=faa35456-0ea5-4b66-8c99-abe602f2c908&secure%5Btoken%5D=1318443eaf82b1d8893143467f9eec5a0782447ad26b379d8c362e56d24763df&format=llm_user)
## Haystack Integrations
  - [Azure](https://www.g2.com/products/hopem-azure/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [Confluence](https://www.g2.com/products/confluence/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Glean](https://www.g2.com/products/glean-technologies-glean/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [Loom](https://www.g2.com/products/atlassian-loom/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Moveworks](https://www.g2.com/products/moveworks/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [Open Time Clock](https://www.g2.com/products/open-time-clock/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)

## Haystack Features
**Communication**
- Status Updates
- Activity Feed
- Notifications
- Comments and Voting
- Discussions
- User Directory

**Information Distribution**
- News Feed
- Newsletter
- Notifications
- Email
- Multi-Channel Sharing

**Content & Community Features - Enterprise Social Networking (ESN)**
- Gamification
- Community Building
- Knowledge Sharing
- User Generated Content

**Agentic AI - Employee Intranet**
- Autonomous Task Execution
- Adaptive Learning

**Content Management**
- File Sharing
- Tagging
- Knowledge Base
- Surveys

**Employee Engagement**
- Employee Generated Content
- Confirmation
- Comments
- Inline Translation
- Administrative Access
- Content Interaction
- Surveys (global & local)

**Productivity Tools**
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support

**Admin & Reporting Features - Enterprise Social Networking (ESN)**
- Content Moderation
- Polls & Surveys
- Content Management
- Analytics & Reporting
- User Management

**User Experience & Accessibility - Employee Communications**
- Native Mobile Application
- Branded Experience
- Personalized Ux Experience
- Audience Management & Creation

**Administration**
- Moderation
- User, Role, and Access Management
- Performance and Reliability

**Content Distribution - Employee Communications**
- Newsfeed
- Newsletter Engine
- Multi-Channel Sharing

**Agentic AI - Enterprise Social Networking (ESN)**
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Additional Features - Employee Communications**
- Emergency Notifications
- Analytics
- Integrations

**Agentic AI - Employee Communications**
- Cross-system Integration
- Natural Language Interaction

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