--- title: Haystack Reviews meta_title: 'Haystack Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 262 reviews by the users' company size, role or industry to find out how Haystack works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 262 scale: '5' date_modified: '2026-10-02' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration ---

Haystack Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

EB
Eric B.
Mid-Market (51-1000 emp.)
"Efficient Centralized Information Hub with Minor Navigation Hurdles"
4/5
What do you like best about Haystack?

I like how Haystack has departmental sections that make it easy for me to locate the things I need. It highlights who I am in the company, which helps others find me or my offices if needed. I also find it valuable to access a lot of good information related to our roles and the company as a whole. Plus, the initial setup was very easy, just using my login information, so I didn't have any issues getting started. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

I think with Haystack, some information is harder to locate. You have to search for things, and if I don't know who does what in the department, it sometimes requires a bit of digging in Haystack. Also, there is some convoluted information that's been in Haystack for years and years, and it might be good if some older information could be taken out to make room for newer information. Review collected by and hosted on G2.com.

LP
Lena P.
Coordinator
Mid-Market (51-1000 emp.)
"Easy to Use, High-ROI Platform with Great Engagement Features"
5/5
What do you like best about Haystack?

I like the Groups, the Shoutouts, the Polls, and the Guess Who game. The platform is easy to use with AI help and integrations. I like that we can also react and that we have emojis integrated specifically for us. I like the bell notifications and the ability to bookmark posts. It performs well. It's a great ROI and I'm glad that our team onboarded this so seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

I haven't come across anything I dislike about this platform. Review collected by and hosted on G2.com.

Karina P.
KP
Karina P.
Manager, Internal Communications
Enterprise (> 1000 emp.)
"User-Friendly, Intuitive, and a Wonderful Support Team Powering it All"
4.5/5
What do you like best about Haystack?

Haystack is the platform powering our companywide intranet. It keeps our employees connected, informed, and inspired by housing all the information and resources they need. It's groups based, meaning content is curated and targeted for the specific user and equip them with the relevant information they need. I find the user interface inviting and sleek, and it's very user-friendly and intuitive for the most part. Cameron, Meghan, and Alison have been wonderful to work with and extremely supportive. I appreciate that the initial setup was very easy with help from the in-house team and an external consultant that the team recommended. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

There are some aspects of Haystack that are a little clunky, like moving subpages, which requires a little extra work than one would expect. I also wish there was an opportunity for multiple employees to collaborate on a page or draft something in ghost mode before pushing live more easily, and that we had access to more robust analytics without having to purchase an add-on for it. Review collected by and hosted on G2.com.

Carolina Lopez-ext145 .
C
Carolina Lopez-ext145 .
Mid-Market (51-1000 emp.)
"Streamlined Organization with a User-Friendly Interface"
4.5/5
What do you like best about Haystack?

I like Haystack because it helps me keep organized with calendar and social events, and ensures there's no miscommunication. It's great for keeping track of company events as well. I appreciate its graphic and easy-to-understand design. The process of seeing photos, the organogram, and the directory is very well organized, making it easy to read and understand. It helps me understand the company values and how I can integrate with the team. The initial setup was pretty easy too. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

nothing at the moment Review collected by and hosted on G2.com.

Michael J.
MJ
Michael J.
General Manager
Small-Business (50 or fewer emp.)
"Organized Intranet with Stellar Support"
4.5/5
What do you like best about Haystack?

I find Haystack's clean and organized layout very appealing. The customer service is quick and attentive, which is a big plus for me. I also appreciate the ability to customize pages and posts and organize security for different segments of the groups, which is imperative to our business. Haystack provides an organized way to highlight forms we use daily across our remote company and is great for providing shout-outs for kudos, birthdays, and company announcements. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

Need the ability for the connected apps to remain connected. Often times Google Drive disconnects and causes docs and links to no longer work. AI search needs a bit of tweaking as well. Somewhat cumbersome. Onboarding meetings were a must to get groups and content structured. Review collected by and hosted on G2.com.

Lester S.
LS
Lester S.
Mid-Market (51-1000 emp.)
"Essential Communication Tool with Room for Visual Improvement"
5/5
What do you like best about Haystack?

I use Haystack for communication between coworkers to keep up to date. It allows us all to see the same directions being communicated, helping everyone stay in the 'know'. I really appreciate its ease of use and the way the site is laid out which makes it easy to find important information. The feature that lets you create and post in separate groups has been helpful, especially since, for us cooks, we don't need to see everything upper management has going on in their group. This keeps us focused and not overrun with posts. It was an easier platform to navigate and keep track of information compared to the previous platform we used, 'The Portal'. Additionally, the initial setup of Haystack was super easy. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

In the beginning it was hard to find out how to post. The white on white contrast made it confusing. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"A Game-Changer for Team Collaboration and Communication"
4.5/5
What do you like best about Haystack?

Haystack has become our go-to space for everything from company updates to team resources. We no longer have to dig through emails, DMs, multiple messages, or different tools to find what we need—everything is just a click away. It’s my go-to destination for anything company-related, and I use it multiple times a day.

I also love how we can customize different areas to suit specific departments or projects. That keeps information organized and relevant, reduces clutter, and improves efficiency. Haystack integrates seamlessly with our existing tools, so our workflow isn’t disrupted, and it brings all our essential company platforms together in one place.

The social features are a huge plus, too. It feels more like a community space than a static intranet, which has helped our team feel more connected—especially remote members. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

The side text drop-down ratio could be improved. While the web version is great, the mobile app could use a bit more optimization. It’s functional overall, but sometimes the formatting doesn’t translate perfectly to mobile screens. Review collected by and hosted on G2.com.

Kevin R.
KR
Kevin R.
Mid-Market (51-1000 emp.)
"Empowers Agency Collaboration and Engagement"
4.5/5
What do you like best about Haystack?

I like Haystack's many features, especially the ability to create posts or events and schedule them, notifications to email or text, the shoutout feature, and the capability to review who sees the posts. I find the scheduling post feature helps me be most efficient with tasks on my timeline. I appreciate that notifications allow me to view posts from my phone in real time. The shoutout feature is great because it helps team members feel valued or highlighted. I also find that Haystack is extremely easy to start using. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

Not having a report to view for seeing who opens posts. I would love to see some type of training ability for us to drop a training and whether print or video, and know the team member engaged in that training. Maybe even allow a short quiz of the material trained. Review collected by and hosted on G2.com.

Bryce M.
BM
Bryce M.
Mid-Market (51-1000 emp.)
"Essential Hub for Seamless Internal Communication"
5/5
What do you like best about Haystack?

I like that Haystack serves as a central hub for everything related to our HR and company updates. It's great that it keeps all our contact information organized for internal management. I also appreciate the super easy-to-navigate interface. It's helpful that it holds older updates for a set time, which is crucial when taking time off, and then it rotates in new updates. Overall, it looks pleasing and functions well, especially since I work with a lot of software but find that Haystack really does the job. Setting it up seemed smooth and easy from what was presented to us. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

I don't have input for dislikes honestly. I use it for news updates internally and it does what I need it to do! Review collected by and hosted on G2.com.

Ryan F.
RF
Ryan F.
Mid-Market (51-1000 emp.)
"Slick UI and Easy Setup for Nationwide Connectivity"
4.5/5
What do you like best about Haystack?

I really like Haystack's slick user interface, which makes it easier for me to navigate through the platform. I also appreciate the feature that allows me to write posts that get sent out as emails. Review collected by and hosted on G2.com.

What do you dislike about Haystack?

The main page could be a little more streamlined. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

6 months

Average Discount

14%

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