--- title: HandsOn Connect Reviews meta_title: 'HandsOn Connect Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 10 reviews by the users' company size, role or industry to find out how HandsOn Connect works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 10 scale: '5' date_modified: '2026-06-21' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # HandsOn Connect Reviews **Vendor:** Points of Light **Category:** [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 10 ## About HandsOn Connect Used by hundreds of nonprofits, corporate foundations, and higher education, HandsOn Connect leverages the knowledge and experience of Points of Light, the world’s largest organization dedicated to volunteer service, to provide the best product for you to be successful in engaging volunteers. Built on the Salesforce platform, HandsOn Connect comes with an external volunteer and partner portal that is configured to your branding. The portal is equally friendly on desktop, tablet, or mobile. HandsOn Connect automates volunteer signup, registration, forms, attendance, and more to free up your team's time to do the things only humans can do. ## HandsOn Connect Reviews ### 1. Great out of the box features & exceptional service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2022 **What do you like best about HandsOn Connect?** I appreciate the relationship we've created that makes us feel like a special client. Everytime we have any questions there is always a quick and thorough response. Additionally, they were more than thrilled to have a partnership on developing new components that they are maintaining! **What do you dislike about HandsOn Connect?** They are still developing their Salesforce Lightning experience components so we aren't able to use some features, but this was a conscious choice of ours to develop this platform with them. **What problems is HandsOn Connect solving and how is that benefiting you?** We are utilizing HandsOn Connect to advertise opportunities for alumni to donate their time to the University community when they either can't donate financially or when they are looking for more ways to give back to their alma mater. ### 2. A Very Satisfied Client **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2022 **What do you like best about HandsOn Connect?** As a client for over 7 years, Hands-on Connect continues to be the backbone of our volunteer operation. The application continues to evolve to meet the needs of prospective volunteers seeking to join our organization and staff members tasked with capturing data to strengthen the volunteer experience. **What do you dislike about HandsOn Connect?** The application requires a working knowledge of the Salesforce CRM and demands a significant amount of time to become familiar and comfortable with navigating basic functions such as reporting. **What problems is HandsOn Connect solving and how is that benefiting you?** Hands-on Connect provides a comprehensive tool to capture the various roles that volunteer occupy. From in-person to virtual service, we have been able to distinguish several types of service and house them within the system. ### 3. Wishing there was an ability to pull a PDF List **Rating:** 4.5/5.0 stars **Reviewed by:** Lauren S. | Volunteer Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2021 **What do you like best about HandsOn Connect?** We like that hundreds of nonprofits across the state contribute to the statewide listings of volunteer opportunities on one centralized website and can make edits. **What do you dislike about HandsOn Connect?** We wish that from the public side of our volunteer database that people could pull a PDF list of the nonprofit volunteer opportunities that they show interest in participating in. **What problems is HandsOn Connect solving and how is that benefiting you?** We found a website and service that gives us a centralized space to create, modify, and delete volunteer opportunities from various nonprofit agencies and keep track of volunteer managers and nonprofit staff. ### 4. Volunteer Delaware **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2022 **What do you like best about HandsOn Connect?** Was able to build a custom program to meet the needs of my department. **What do you dislike about HandsOn Connect?** The system is a bit difficult to navigate and locate helpful links. **What problems is HandsOn Connect solving and how is that benefiting you?** Badges. Is helpful to track badges given to our volunteers. ### 5. Not the most user friendly tool **Rating:** 2.0/5.0 stars **Reviewed by:** Lisa N. | Board Member, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2019 **What do you like best about HandsOn Connect?** This is one of the top places that volunteers in our area search for opportunities, so we generate a bit of volunteer interest from it. From the volunteer side, it's a user-friendly and visually attractive way to learn about volunteer opportunities. **What do you dislike about HandsOn Connect?** I find it to be cumbersome, outdated, and not very intuitive - and I'm a millennial. The vocabulary and flow can be confusing. There is another web based program I find to be a breeze compared to this. I often need to contact administrators to clarify how to post or modify an opportunity. **What problems is HandsOn Connect solving and how is that benefiting you?** HandsOn Connect can help connect us with potential volunteers. It's hyper-local, so it's one of the two main online resources that our community uses to connect with non-profits. ### 6. First time hands on connect user **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2019 **What do you like best about HandsOn Connect?** The ability to create reoccurrences. Managing the volunteers who make accounts and if any changes need to be made. **What do you dislike about HandsOn Connect?** I would like more control over changes such as editing occurences **Recommendations to others considering HandsOn Connect:** HandsOn tech support and staff are great, use them! **What problems is HandsOn Connect solving and how is that benefiting you?** I’m using HandsOb connect for volunteer recruitment for United Way of Southern Pennsylvania events around the year ### 7. HandsOn Connect Review **Rating:** 2.5/5.0 stars **Reviewed by:** Emily R. | Community Impact Associate, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about HandsOn Connect?** I like the ability to quickly run reports and see who is signed up for opportunities. I also like the ability to limit the number of people who can sign up for an opportunity. The ability to give people differing levels of back end access is also a nice touch. The automated reminders and thank yous for volunteers really simplify my job because it is one less task I have to remember to do. **What do you dislike about HandsOn Connect?** The calendar function doesn't always work as it should. It is often difficult to create customized ways for people to look up and sign up for opportunities. The multi-step sign up process is a hindrance to certain volunteers as well. Some people just want to type their name into a line and be done with it. **What problems is HandsOn Connect solving and how is that benefiting you?** We utilize HandsOn connect for a variety of volunteer opportunities. My primay interaction with ### 8. Very user friendly program and great tool for a Non-Profit **Rating:** 5.0/5.0 stars **Reviewed by:** Lea R. | Community Health Advocate, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2017 **What do you like best about HandsOn Connect?** Made connecting to volunteers extremely easy; platform was simple and easy to use **What do you dislike about HandsOn Connect?** I honestly had no issues with this program. **Recommendations to others considering HandsOn Connect:** I definitely recommend this program to anyone looking to connect to volunteers. It is a great way to promote an organization or event too. **What problems is HandsOn Connect solving and how is that benefiting you?** Connecting to volunteers and getting the word out on a useful platform; organizing volunteers and promoting need for an event ### 9. We Believe in HOC! **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie V. | Knox County Director, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2017 **What do you like best about HandsOn Connect?** HandsOn Connect has come a long way even in the last couple years. They take customer feedback and implement it as best as they can, within a fairly reasonable time frame. **What do you dislike about HandsOn Connect?** There are a few limitations or "I wish it did this" moments. However, with the newest version rolling out soon, I think we may see these limitations lessen. **Recommendations to others considering HandsOn Connect:** This is a new era for this product. I would encourage them to talk to the team about what they need out of a volunteer management software and see what they say. **What problems is HandsOn Connect solving and how is that benefiting you?** This is a complete volunteer management solution. Not only do we leverage it, but our nonprofit partners are able to post and mange volunteer opportunities, as well as the data that comes with it. ### 10. It was a fine product to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2016 **What do you like best about HandsOn Connect?** I liked the reporting the best. i was always able to get to what I needed. **What do you dislike about HandsOn Connect?** It was a very convoluted system. Too many rules, and nuances to remember. **Recommendations to others considering HandsOn Connect:** Be patient. **What problems is HandsOn Connect solving and how is that benefiting you?** NA ## HandsOn Connect Discussions - [What is HandsOn Connect used for?](https://www.g2.com/discussions/what-is-handson-connect-used-for) - [View HandsOn Connect pricing details and edition comparison](https://www.g2.com/products/handson-connect/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+12%3A12%3A18+-0500&secure%5Bsession_id%5D=5f72c91a-250a-4d09-bde4-af5aee509ec7&secure%5Btoken%5D=8b1885b8b00ceff177866d8c30166ce3081ed4e447c37290bcdb9855929f9ea1&format=llm_user) ## HandsOn Connect Features **Volunteer Management** - Opportunity Listings - Volunteer Tracking - Volunteer Scheduling - Volunteer Profiles - Document Management **Engagement & Communication Tools** - Gamification - Mass Messaging - Donation Pages - Mobile Application **Administration** - CRM Integration - Dashboards & Analytics ## Top HandsOn Connect Alternatives - [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) - 4.2/5.0 (423 reviews) - [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) - 4.3/5.0 (280 reviews) - [Get Connected by Galaxy Digital](https://www.g2.com/products/get-connected-by-galaxy-digital/reviews) - 4.4/5.0 (159 reviews)