[ HaloITSM Reviews ](https://www.g2.com/products/haloitsm/reviews) [ HaloITSM Reviews ](https://www.g2.com/products/haloitsm/reviews) # HaloITSM Pricing Overview [Editedit](https://my.g2.com/haloitsm/pricings) Free Trial All-inclusive ITSM software Starting at $49.00 Per Month Simple, transparent pricing. No tiered-plans or locked-away features, just all-inclusive ITSM. - Incident Management - Knowledge Base - Self-Service Portal - SLA Management - Problem Management - Change Control - Service Catalogue - Real-Time Project Dashboard - Auto-Asset Discovery - Asset Management Show More There is 15% discount for all charities, educational institutions and non-profit organisations. HaloITSM has 1 pricing edition that costs $49. A free trial of HaloITSM is also available. Pricing information for HaloITSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HaloITSM must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Sponsored Freshservice 4.6/5 (1,336) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") Freshservice 4.6/5 (1,290) ](https://www.g2.com/products/freshservice/reviews) [ ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "ManageEngine ServiceDesk Plus") ManageEngine ServiceDesk Plus 4.2/5 (242) ](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) [ ![ServiceNow IT Service Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-service-management.svg "ServiceNow IT Service Management") ServiceNow IT Service Management 4.5/5 (1,736) ](https://www.g2.com/products/servicenow-it-service-management/reviews) [ View All Alternatives ](https://www.g2.com/products/haloitsm/competitors/alternatives) ## HaloITSM Alternatives Pricing The following is a quick overview of editions offered by other [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png) [Freshservice](https://www.g2.com/products/freshservice/reviews) ##### STARTER | $19.00 | For getting started - Incident Management - Knowledge Base - Self Service Portal - SLA Management - Workflow Automator - Orchestration - Access Controls Starter - Analytics Starter - Multiple Portal Languages - Custom SSL - Marketplace Apps - Mobile Apps - 1000 Orchestration transactions/mo/account [Show More](javascript:void(0);) | | ![ManageEngine ServiceDesk Plus](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg) [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) ##### Standard Edition help desk module | Starts at $1195 (For 10 technicians annually) | The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions! - Self service portal - Incident management - Active Directory integration - LDAP integration - SLA management - Knowledge base - Multi-site support - Help desk reports [Show More](javascript:void(0);) | | ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png) [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) ##### Free | 0/agent/month | For small teams starting with a service desk. Up to 3 agents for free. | Various alternatives pricing & plans Free Trial Pricing information for the above various HaloITSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## HaloITSM Pricing Reviews (2) AH Amber H. IT Service Management Enterprise (\> 1000 emp.) 4/21/2026 More Options - "Highly Collaborative Halo Developers and Flexible Core Customization" 5/5 What do you like best about HaloITSM? We’re able to work directly with the Halo developers to adjust how their core code works. They’re also very easy to collaborate with when we need additional global options. Review collected by and hosted on G2.com. What do you dislike about HaloITSM? They’re still a relatively young company, so we don’t have many customers who have used them long enough to work through all the kinks or fully identify the opportunities. Review collected by and hosted on G2.com. What problems is HaloITSM solving and how is that benefiting you? The cost is relatively low for the capabilities you get, such as CMDB, project management, and time tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KA KAWSER A. IT Security Support Analyst Mid-Market (51-1000 emp.) 4/30/2026 More Options - "HaloITSM: Easy to Use, Modern Interface, and Powerful Tools in One Affordable Package" 4.5/5 What do you like best about HaloITSM? HaloITSM is extremely easy to use thanks to its clean, modern interface and simple drag-and-drop workflow builders. It gives you all the powerful tools you need in one affordable package, without the technical headaches or hidden costs of other platforms. Review collected by and hosted on G2.com. What do you dislike about HaloITSM? The platform has a steep learning curve because its deep customization requires a lot of manual configuration and "trial and error." Additionally, creating advanced custom reports often requires SQL knowledge, which can be difficult for non-technical users to manage. Review collected by and hosted on G2.com. What problems is HaloITSM solving and how is that benefiting you? HaloITSM eliminates operational silos by consolidating fragmented tools into one unified, ITIL-aligned platform. This benefits you by automating repetitive tasks, which cuts ticket volume and significantly speeds up resolution times. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite HaloITSM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7b0c0475c40c148890da9b45bd95b5f7/halopsa.png "Product Avatar Image") HaloPSA 4.6/5 (43) [ Compare Now ](https://www.g2.com/compare/haloitsm-vs-halopsa) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png "Product Avatar Image") Freshservice 4.6/5 (1,336) [ Compare Now ](https://www.g2.com/compare/freshservice-vs-haloitsm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_37c6d8c3327b87e6ede50091d70592c3/manageengine-servicedesk-plus.jpg "Product Avatar Image") ManageEngine 4.2/5 (249) [ Compare Now ](https://www.g2.com/compare/haloitsm-vs-manageengine-servicedesk-plus) ##### Categories on G2 [ IT Service Management (ITSM) Tools ](https://www.g2.com/categories/it-service-management-itsm-tools)[ Incident Management ](https://www.g2.com/categories/incident-management) ##### Explore More [ Top HR analytics platforms for diversity and inclusion tracking ](https://www.g2.com/discussions/what-are-the-top-hr-analytics-platforms-for-diversity-and-inclusion-d-i-tracking)[ Are there tools that integrate with data rooms for project management? ](https://www.g2.com/discussions/are-there-tools-that-integrate-with-data-rooms-for-project-management)[ Top tools for managing hot desking and workspace reservations ](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-hot-desking-and-workspace-reservations) [ Top tools for automating new client workflows ](https://www.g2.com/discussions/top-tools-for-automating-new-client-workflows)[ Which are the most trusted enterprise service bus platforms by integration architects based on user reviews? ](https://www.g2.com/discussions/which-are-the-most-trusted-enterprise-service-bus-platforms-by-integration-architects-based-on-user-reviews)[ Pros and Cons Details ](https://www.g2.com/products/haloitsm/reviews?qs=pros-and-cons) Show More [ Top HR analytics platforms for diversity and inclusion tracking ](https://www.g2.com/discussions/what-are-the-top-hr-analytics-platforms-for-diversity-and-inclusion-d-i-tracking)[ Are there tools that integrate with data rooms for project management? ](https://www.g2.com/discussions/are-there-tools-that-integrate-with-data-rooms-for-project-management)[ Top tools for managing hot desking and workspace reservations ](https://www.g2.com/discussions/what-are-the-top-tools-for-managing-hot-desking-and-workspace-reservations) [ Top tools for automating new client workflows ](https://www.g2.com/discussions/top-tools-for-automating-new-client-workflows)[ Which are the most trusted enterprise service bus platforms by integration architects based on user reviews? ](https://www.g2.com/discussions/which-are-the-most-trusted-enterprise-service-bus-platforms-by-integration-architects-based-on-user-reviews)[ Pros and Cons Details ](https://www.g2.com/products/haloitsm/reviews?qs=pros-and-cons)