HaloITSM Pricing Overview

Free Trial

All-inclusive ITSM software

Starting at $49.00

Per Month

Simple, transparent pricing. No tiered-plans or locked-away features, just all-inclusive ITSM.

There is 15% discount for all charities, educational institutions and non-profit organisations.

HaloITSM has 1 pricing edition that costs $49. A free trial of HaloITSM is also available.

Pricing information for HaloITSM is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase HaloITSM must be conducted with the seller.

Pricing information was last updated on October 09, 2024

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HaloITSM Alternatives Pricing

The following is a quick overview of editions offered by other IT Service Management Tools

Freshservice STARTER	$19.00	For getting started Incident Management Knowledge Base Self Service Portal SLA Management Workflow Automator Orchestration Access Controls Starter Analytics Starter Multiple Portal Languages Custom SSL Marketplace Apps Mobile Apps 1000 Orchestration transactions/mo/account Show More
ManageEngine ServiceDesk Plus Standard Edition help desk module	Starts at $1195 (For 10 technicians annually)	The standard edition is free of charge on both the On-Premises and cloud versions, with no restrictions on the number tickets or end users or on the amount of cloud storage supported. You can enjoy a world-class help desk experience with no restrictions! Self service portal Incident management Active Directory integration LDAP integration SLA management Knowledge base Multi-site support Help desk reports Show More
Jira Service Management Free	0/agent/month	For small teams starting with a service desk. Up to 3 agents for free.

Various alternatives pricing & plans

Free Trial

Pricing information for the above various HaloITSM alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

HaloITSM Pricing Reviews

(2)

Amber H.

IT Service Management

Enterprise (> 1000 emp.)

4/21/2026

"Highly Collaborative Halo Developers and Flexible Core Customization"

5/5

What do you like best about HaloITSM?

We’re able to work directly with the Halo developers to adjust how their core code works. They’re also very easy to collaborate with when we need additional global options. Review collected by and hosted on G2.com.

What do you dislike about HaloITSM?

They’re still a relatively young company, so we don’t have many customers who have used them long enough to work through all the kinks or fully identify the opportunities. Review collected by and hosted on G2.com.

KAWSER A.

IT Security Support Analyst

Mid-Market (51-1000 emp.)

4/30/2026

"HaloITSM: Easy to Use, Modern Interface, and Powerful Tools in One Affordable Package"

4.5/5

What do you like best about HaloITSM?

HaloITSM is extremely easy to use thanks to its clean, modern interface and simple drag-and-drop workflow builders. It gives you all the powerful tools you need in one affordable package, without the technical headaches or hidden costs of other platforms. Review collected by and hosted on G2.com.

What do you dislike about HaloITSM?

The platform has a steep learning curve because its deep customization requires a lot of manual configuration and "trial and error." Additionally, creating advanced custom reports often requires SQL knowledge, which can be difficult for non-technical users to manage. Review collected by and hosted on G2.com.