--- title: Gradwell Reviews meta_title: 'Gradwell Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Gradwell works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4 scale: '5' date_modified: '2026-09-23' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

Gradwell Reviews & Product Details

Since 1998, Gradwell have been delivering cutting-edge cloud technology developed in-house by our expert team. Our acquisition of The Technology Group happened in 2021, making us the largest 3CX partner in EMEA. We are a leading cloud communications provider, delivering end-to-end solutions to businesses of all sizes. Our services, including hosted telephony, SIP and business connectivity were born in the cloud and continue to evolve based on the development of our own intellectual property.

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Gradwell Community

Overview by

Jonathan Ross

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G2 reviews are authentic and verified.

AI

Verified User in Information Technology and Services

Helpdesk Manager

Information Technology and Services

Small-Business (50 or fewer emp.)

7/12/2022

4/5

Having used the service for years, this reviewer finds the interface easy to use and well-priced. Support has declined recently, providing only stock answers instead of helpful assistance.

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Summarized using AI

AC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

7/16/2021

"Fully customizable with your own layout, text, images, and more"

5/5

What do you like best about Gradwell?

Email support included in all hosting plans

All products are priced competitively

Features are very straightforward Review collected by and hosted on G2.com.

What do you dislike about Gradwell?

Premium support is not available.

Limited hosting options Review collected by and hosted on G2.com.

ST

Sahil T.

Quality Analyst

Mid-Market (51-1000 emp.)

5/29/2019

"Good overall"

4/5

What do you like best about Gradwell?

Comfy chairs good social events lots of nice people great HR manager funding is there for training. Review collected by and hosted on G2.com.

What do you dislike about Gradwell?

Communications Is not great little to no transparency where needed pay is subpar and fragmented across the business low recognition of talent and accomplishments. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

5/29/2019

"Gradwell service"

5/5

What do you like best about Gradwell?

That you can call for free from Gradwell to Gradwell Review collected by and hosted on G2.com.

What do you dislike about Gradwell?

what should be used via the internet without being able to access it if you do not own it Review collected by and hosted on G2.com.

There are not enough reviews of Gradwell for G2 to provide buying insight. Below are some alternatives with more reviews:

GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service

Dialpad Connect

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Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.

The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.

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The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

AI-powered communications that redefines customer engagement for modern teams.

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Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.

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Pricing

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Categories on G2

UCaaS Platforms VoIP Providers

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