Introducing G2.ai, the future of software buying.Try now
Product Avatar Image
G2 recognized GoToMyPC
GoToMyPC

By GoTo

4.3 out of 5 stars

How would you rate your experience with GoToMyPC?

GoToMyPC Reviews & Product Details

Pricing

Pricing provided by GoToMyPC.

Personal

Starting at $35.00
1 Computer Per Month

GoToMyPC Integrations

(2)
Verified by GoToMyPC

GoToMyPC Media

GoToMyPC Demo - GoToMyPC
GoToMyPC
GoToMyPC Demo - GoToMyPC
GoToMyPC
Product Avatar Image

Have you used GoToMyPC before?

Answer a few questions to help the GoToMyPC community

GoToMyPC Reviews (230)

View 1 Video Reviews
Reviews

GoToMyPC Reviews (230)

View 1 Video Reviews
4.3
230 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and reliable performance of GoToMyPC, highlighting its ability to facilitate seamless remote access from anywhere. Many appreciate the straightforward setup process and the convenience it offers for working remotely, making it a valuable tool for both personal and professional use. However, some users note that it can be expensive compared to other options.

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Dominic W.
DW
Founder
Small-Business (50 or fewer emp.)
"Simple Interface, Handy Mobile Access"
What do you like best about GoToMyPC?

I like that GoToMyPC's interface is relatively simple, making it easy to use. They also have a mobile app that allows me to connect remotely while on the go, which I've had to use before. It’s handy for connecting my mom to her various Zoom meetings even when I'm not near my laptop. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

My biggest issue was several years ago, when they made available an upgrade from the desktop client to a web client. There was no option not to accept it, and I wasn't able to connect my mom to her computer. Thankfully, I was visiting Seattle and, with the help of a tech, over the course of two days, I was able to get things running again. I think people should have an option to choose whether or not they want to switch to new forms of using the program, so something like that doesn't happen. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Dominic, Thank you for your wonderful feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community!

Brian H.
BH
"Effortless Remote Access with GoToMyPC"
What do you like best about GoToMyPC?

I appreciate the simplicity of GoToMyPC, which makes it very user-friendly and minimizes frustration. The ease of setup is excellent, requiring just a few button pushes for automatic installation. I love how it facilitates seamless interaction between different computers, which is incredibly helpful in my process serving business. This allows me to efficiently cross between locations without any complications. The program also offers a reliable backup, providing an additional layer of security and peace of mind when managing critical tasks. I highly value these features as they enhance my workflow and productivity significantly, making GoToMyPC an indispensable tool for my business operations. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I believe GoToMyPC could be more efficient. While it is already quite efficient, I always appreciate improvements. Simplicity is something I value, and any additional features or enhancements that could make the program even simpler would be beneficial. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Brian,

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

Verified User in Writing and Editing
UW
Small-Business (50 or fewer emp.)
"GoToMyPC is a vital tool for managing my mother's PC"
What do you like best about GoToMyPC?

GoToMyPC is simple to use and extremely reliable. I have never had to contact customer support for any issues because it just works. There is hardly a day that goes by that I don't use it to access my mother's PC. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Functionally, there is nothing to dislike! I wish it were a little cheaper. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi! We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, we’re so glad to hear that you had a great experience with us.

Jennie S.
JS
Controller
Small-Business (50 or fewer emp.)
"Fast, Reliable Remote Access—Worth the Extra Cost"
What do you like best about GoToMyPC?

GoToMyPC is by far the best way I have tried for remote access to work remotely. The connection speed is fast, I have dual monitor capability and remote printing. In addition, the customer service, when needed (which is rare) is excellent. It is definitely the easiest way to work remotely. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The only downside, if I had to state one, is that it is somewhat more expensive than other options I have tried. But the connection is so much faster, it's well worth it. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Jennie, we really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

Christine K.
CK
"Effortless Remote Access with Room for Speed Improvement"
What do you like best about GoToMyPC?

I love how GoToMyPC feels like I'm at work, even though I am working from home due to an injury. It allows me to work and print from home, which is incredibly convenient. I also love that it saves all my passwords for my shortcuts, making it feel just like working at my office desk. The initial setup was very easy, which was a pleasant surprise. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

I wish that it were a little faster. Sometimes it feels like it lags. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Christine! Thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you, and we’ll make sure to pass your feedback along to our development team. Thanks for being a valued part of our community!

dilip v.
DV
PHARMACIST AND DIRECTOR
Small-Business (50 or fewer emp.)
"Easy to Use and Access from Anywhere"
What do you like best about GoToMyPC?

EASE OF USE AND ACCESS AND IMPLEMENTATION Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

NEEDS GOOD BROADBAND AT BOTH ENDS GOOD FEATURES Review collected by and hosted on G2.com.

Zachary T.
ZT
Head Of Marketing
E-Learning
Small-Business (50 or fewer emp.)
"Affordable, Easy Remote Access Solution"
What do you like best about GoToMyPC?

I appreciate GoToMyPC for its ease of use and affordability, making it accessible even to non-IT personnel. The software facilitates seamless remote collaboration, allowing team members to work efficiently from any location. I also value that GoToMyPC allows for simple remote access to company computers and is uncomplicated to set up, contributing to a smooth user experience. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Sometimes the initial setup of GoToMyPC is confusing for a first-time user. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Zachary, thank you for your feedback! Our team works hard to deliver the best experience possible, and we're delighted to hear that we hit the mark for you. Your feedback is invaluable, it helps us continue to improve and better serve our customers.

John P.
JP
"Effortless Remote Access, Dated Interface"
What do you like best about GoToMyPC?

I like how GoToMyPC gives me access to files and applications that I would otherwise have to carry around on a USB drive. The initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The interface is a little bit dated and overly complex. Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

We really appreciate you taking the time to share your experience with us. Our team works hard to deliver the best experience possible, and we’ll make sure to pass your feedback along to our development team so we can look into what might have gone wrong and work on improving it. Your insights are extremely valuable to us, and they truly help us enhance our service.

Brian B.
BB
Manager
Small-Business (50 or fewer emp.)
"Yay! Go to my pc!!"
What do you like best about GoToMyPC?

Go to my PC is very handy... has saved me countless trips across town. Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

The password/access code is always a bit of a hassle. Especially when you try multiple times and get locked out while trying to conduct business Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

Hi Brian,

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

MJ
IT Support and Operations Support
Mid-Market (51-1000 emp.)
"User Experience Focus"
What do you like best about GoToMyPC?

Easy Remote Access, Cross-Platform Support, Strong Security and File Transfer Review collected by and hosted on G2.com.

What do you dislike about GoToMyPC?

Nothing to dislike about this software and it is amazing Review collected by and hosted on G2.com.

Response from Goto Customer Success of GoToMyPC

We really appreciate you taking the time to share your experience with us. It’s wonderful to know that our efforts made a positive impact for you. Thanks for being a valued part of our community!

Pricing Options

Pricing provided by GoToMyPC.

Personal

Starting at $35.00
1 Computer Per Month

Pro

Starting at $66.00
2 Computers Per Month

Corporate

Starting at $140.00
5 Computers Per Month
GoToMyPC Comparisons
Product Avatar Image
TeamViewer
Compare Now
Product Avatar Image
RemotePC
Compare Now
Product Avatar Image
AnyDesk
Compare Now
GoToMyPC Features
Diagnostics
Unattended Access
File Sharing
Cross-Platform Access
Remote Device Control
Device Management
Product Avatar Image
Product Avatar Image
GoToMyPC