# GoToMyPC vs RemotePC Comparison
---
## AI Generated Summary
- **G2 reviewers report** that GoToMyPC is highly reliable, with users emphasizing its consistent performance from anywhere in the world. One user noted, "I have no worries about it being up or down - it just always performs," highlighting its strength in reliability.
- **Users say** that RemotePC excels in **ease of use** , with many finding the interface intuitive and user-friendly. A recent reviewer mentioned, "The ease of use this program has delivered has been nothing short of amazing," which is a significant advantage for those new to remote access software.
- **Reviewers mention** that GoToMyPC offers excellent support for a variety of devices, with one user praising its "amazing support for a wide variety of devices across computers and mobile devices." This versatility can be crucial for businesses with diverse tech environments.
- **According to verified reviews** , RemotePC stands out for its **affordability** , with users attracted to its competitive pricing compared to other similar software. One user stated, "What first attracted me was the price they offer," making it a compelling choice for budget-conscious buyers.
- **G2 reviewers report** that while GoToMyPC has a solid performance, it faces challenges in **market presence** and user engagement, as evidenced by its lower total number of reviews compared to RemotePC. This could indicate a smaller user base and less community feedback.
- **Users say** that RemotePC's features, such as **remote troubleshooting** , are particularly beneficial for teams working remotely. A user highlighted how it allows their team to "troubleshoot and fix problems with our equipment," showcasing its practical applications in real-world scenarios.



---
## Frequently Asked Questions

### What is the difference between GoToMyPC vs RemotePC?

RemotePC stands out from GoToMyPC with higher reviewer ratings, stronger support scores, and a more robust feature set for mobile access and session recording.

| [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) | [RemotePC](https://www.g2.com/products/remotepc/reviews) |
| --- | --- |
| 4.3/5 (238 reviews) | 4.7/5 (669 reviews) |
| Small-Business | Small-Business |
| 9.1 | 9.3 |
| 8.3 | 9.2 |
| Ease of Use (18 all-time mentions) | — |



### How do the pricing models of GoToMyPC and RemotePC compare?

RemotePC is considered the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **GoToMyPC:** In recent reviews, many cite GoToMyPC as reliable but note it is expensive and wish it were more affordable.
- **RemotePC:** Reviewers consistently highlight RemotePC's affordability and value, calling it the cheapest option on the market with premium features.
- **Switching-reason:** Several reviewers mention switching from GoToMyPC due to pricing concerns and finding better value with RemotePC.



### What are the best alternatives to GoToMyPC and RemotePC?

The top 3 alternatives to GoToMyPC and RemotePC are TeamViewer, AnyDesk, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [GoToMyPC](https://www.g2.com/products/gotomypc/reviews) | 4.3/5 (238 reviews) | Small-Business | Many reviewers cite higher cost as a drawback | Ease of Use (18 all-time mentions) |
| [RemotePC](https://www.g2.com/products/remotepc/reviews) | 4.7/5 (669 reviews) | Small-Business | Consistently praised for affordability and value | User-friendly and reliable remote access |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | — |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | — |



### Which Remote Desktop features should I prioritize when comparing GoToMyPC and RemotePC?

Buyers comparing GoToMyPC and RemotePC should prioritize Ease of Use, Ease of Setup, Quality of Support, Mobile Device Access, and Unattended Access.

- **Ease of Use:** GoToMyPC scores 8.9 (18 all-time mentions); RemotePC scores 9.5.
- **Ease of Setup:** GoToMyPC scores 9.1; RemotePC scores 9.3.
- **Quality of Support:** GoToMyPC scores 8.3; RemotePC scores 9.2.
- **Mobile Device Access:** RemotePC offers this feature; GoToMyPC does not.
- **Unattended Access:** Both products are frequently cited for this feature in recent reviews.



### What are the pros and cons of GoToMyPC vs RemotePC?

GoToMyPC's headline strength is ease of use, while RemotePC's is affordability and reliability.

- **GoToMyPC strengths:** Ease of Use (18 all-time mentions), Remote Access (15), Easy to Access (12), Remote Control (11), Reliability (10), Easy Setup (8), Mobile Compatibility (7), Simple (7), Connection Speed (6), File Transfer (6).
- **GoToMyPC trade-offs:** Expensive (9 all-time mentions), Pricing Issues (7), Remote Access Issues (7), Slow Performance (5).
- **RemotePC strengths:** Reviewers consistently highlight affordability, user-friendly setup, reliable connections, and strong support.
- **RemotePC trade-offs:** Some reviewers mention minor setup confusion and occasional lag, but these are less frequently cited than GoToMyPC's pricing concerns.



### Is GoToMyPC or RemotePC better for small businesses?

RemotePC is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **GoToMyPC:** Largest segment is Small-Business; reviewers praise its reliability and ease of use but frequently mention cost as a drawback.
- **RemotePC:** Largest segment is Small-Business; reviewers consistently highlight affordability, ease of setup, and value for small teams.



### Which Remote Desktop platform has better integrations?

Reviewer sentiment does not favor either GoToMyPC or RemotePC for integrations, as no integration data is cited for either product.

- **GoToMyPC:** No integrations are mentioned in recent reviews.
- **RemotePC:** No integrations are mentioned in recent reviews.



### How do GoToMyPC and RemotePC compare on customer support?

RemotePC outperforms GoToMyPC on Quality of Support by a material margin, with a 0.9-point higher score (9.2 vs 8.3).

- **GoToMyPC:** Reviewers describe support as generally helpful, but some cite slow or unsatisfactory experiences, especially regarding billing and technical issues.
- **RemotePC:** Reviewers consistently praise RemotePC's support for being responsive, fast, and knowledgeable, with multiple mentions of quick resolution and helpful assistance.



### Which is easier to implement, GoToMyPC or RemotePC?

RemotePC and GoToMyPC are nearly equal on Ease of Setup, with RemotePC scoring 9.3 and GoToMyPC 9.1, a difference below the materiality threshold.

- **GoToMyPC:** Reviewers frequently highlight easy and quick setup, often completed in under 20 minutes, with minimal technical barriers.
- **RemotePC:** Reviewers consistently describe setup as intuitive and fast, with many noting installation is straightforward even for non-technical users.



### Which product has better Unattended Access?

Both GoToMyPC and RemotePC are highly rated for Unattended Access, with frequent positive mentions in recent reviews.

- **GoToMyPC:** Unattended Access is a core use case, with reviewers citing reliable remote access and ease of connecting to office computers from anywhere.
- **RemotePC:** Reviewers highlight fast, stable sessions and the ability to access multiple computers unattended, with strong satisfaction on this feature.



| | GoToMyPC | RemotePC | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 238 | 691 | 

---
## Top Pros & Cons

### GoToMyPC

Pros:
- Ease of Use (14 reviews)
- Remote Access (11 reviews)

Cons:
- Expensive (7 reviews)
- Remote Access Issues (6 reviews)

### RemotePC

Pros:
- Ease of Use (96 reviews)
- Easy Setup (74 reviews)

Cons:
- Slow Performance (18 reviews)
- Remote Access Issues (13 reviews)

---
## Ratings Comparison
| Rating | GoToMyPC | RemotePC | 
|---|---|---|
  | **Meets Requirements** | 8.8 (197 reviews) | 9.4 (446 reviews) | 
  | **Ease of Use** | 8.9 (200 reviews) | 9.5 (462 reviews) | 
  | **Ease of Setup** | 9.1 (113 reviews) | 9.4 (336 reviews) | 
  | **Ease of Admin** | 9.0 (75 reviews) | 9.4 (229 reviews) | 
  | **Quality of Support** | 8.3 (143 reviews) | 9.2 (287 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (72 reviews) | 9.4 (205 reviews) | 
  | **Product Direction (% positive)** | 7.6 (183 reviews) | 8.9 (402 reviews) | 

---
## Pricing

### GoToMyPC

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### RemotePC

#### Entry-Level Pricing

Plan: Consumer

Price: Starting at $29.50 Per Year

Description: Secure unlimited remote access for Small and Home offices

Key Features:
- Access to 1
- Always on remote access
- Unlimited concurrent access

[Browse all 4 editions](https://www.g2.com/products/remotepc/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **GoToMyPC** | N/A | N/A |
| **RemotePC** | 9.0/10 | 77 |

#### Administration

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Screen Sharing** | Not enough data | 9.3 (59 reviews) | 
| **File Sharing** | Not enough data | 9.2 (58 reviews) | 
| **Session Recording** | Not enough data | 8.9 (39 reviews) | 
| **Unattended Remote Access** | Not enough data | 9.3 (62 reviews) | 
| **Multi - Session Handling** | Not enough data | 8.9 (40 reviews) | 
| **Multi-Monitor Support** | Not enough data | 8.9 (49 reviews) | 

#### Maintenance

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Remote Reboot** | Not enough data | 9.2 (58 reviews) | 
| **Remote Printing** | Not enough data | 8.7 (49 reviews) | 

#### Communication 

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Text Chat** | Not enough data | 9.1 (45 reviews) | 
| **VoIP** | Not enough data | 8.4 (32 reviews) | 
| **Video Conference Call** | Not enough data | 8.2 (29 reviews) | 
| **Screen Annotations** | Not enough data | 8.9 (38 reviews) | 

#### Security

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.2 (40 reviews) | 
| **Compliance** | Not enough data | 8.9 (38 reviews) | 

#### Device Support

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Mobile Device Access** | Not enough data | 9.1 (44 reviews) | 
| **Multi-Platform Support** | Not enough data | 9.2 (42 reviews) | 
| **Cross-Platform** | Not enough data | 9.2 (42 reviews) | 
| **Video Support** | Not enough data | Not enough data | 

#### Performance

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Reporting** | Not enough data | 9.0 (38 reviews) | 

#### Additional Functionality

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Session Transfer** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Remote Access/Control** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Diagnostic Tools** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **GoToMyPC** | 8.3/10 | 138 |
| **RemotePC** | 8.8/10 | 353 |

#### Administration

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Usage Information** | Feature Not Available | 8.9 (223 reviews) | 
| **Active Directory Integration** | Feature Not Available | 8.5 (197 reviews) | 
| **Diagnostics** | 7.8 (91 reviews) | 8.5 (195 reviews) | 
| **Session Recording** | Feature Not Available | 8.5 (183 reviews) | 
| **Session Transfer** | Feature Not Available | 8.6 (183 reviews) | 
| **Unattended Access** | 8.3 (63 reviews) | 9.2 (240 reviews) | 
| **File Sharing** | 8.4 (106 reviews) | 9.0 (228 reviews) | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

#### Platform

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Cross-Platform Access** | 8.1 (96 reviews) | 9.0 (228 reviews) | 
| **Mobile Device Access** | Feature Not Available | 8.5 (212 reviews) | 
| **Applications Management** | Feature Not Available | 8.7 (195 reviews) | 
| **Remote Access/Control** | 8.7 (117 reviews) | 9.4 (296 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 
| **Multiple Monitor Access** | Not enough data | Not enough data | 

#### Security

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.2 (164 reviews) | 
| **Device Management** | 8.5 (66 reviews) | 9.0 (205 reviews) | 
| **Device Enrollment** | Feature Not Available | 8.6 (183 reviews) | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Remote Monitoring & Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Meeting Management** | Not enough data | Not enough data | 
| **Print Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | GoToMyPC | RemotePC | 
|---|---|---|
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Whiteboard** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Remote Printing** | Not enough data | Not enough data | 
| **Server Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Desktop Virtualization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Remote Update/Installation** | Not enough data | Not enough data | 
| **Event Logs** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Uptime Reporting** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Authentication** | Not enough data | Not enough data | 
| **Real-Time Chat** | Not enough data | Not enough data | 
| **Diagnostics Tools** | Not enough data | Not enough data | 
| **Summary Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Troubleshooting** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop)


**Unique to RemotePC (1):** [Remote Support Software](https://www.g2.com/categories/remote-support)


---
## Reviewer Demographics

### By Company Size

| Segment | GoToMyPC | RemotePC | 
|---|---|---|
| **Small-Business** | 71.6% | 90.6% | 
| **Mid-Market** | 22.8% | 7.3% | 
| **Enterprise** | 5.6% | 2.0% | 

### By Industry

#### GoToMyPC

- **Information Technology and Services:** 9.5%
- **Computer Software:** 6.1%
- **Accounting:** 5.6%
- **Legal Services:** 4.3%
- **Computer & Network Security:** 4.3%
- **Real Estate:** 3.9%
- **Hospital & Health Care:** 3.9%
- **Health, Wellness and Fitness:** 3.9%
- **Automotive:** 3.0%
- **Non-Profit Organization Management:** 3.0%
- **Other:** 52.4%

#### RemotePC

- **Accounting:** 8.3%
- **Computer Software:** 6.2%
- **Information Technology and Services:** 6.0%
- **Construction:** 4.2%
- **Computer & Network Security:** 3.6%
- **Health, Wellness and Fitness:** 3.2%
- **Hospital & Health Care:** 3.1%
- **Retail:** 2.6%
- **Financial Services:** 2.4%
- **Automotive:** 2.3%
- **Other:** 58.2%

---
## Alternatives

### Alternatives to GoToMyPC

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4196 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (520 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (389 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (518 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (742 reviews)
- [Citrix DaaS](https://www.g2.com/products/citrix-citrix-daas/reviews) — 4.1/5 stars (546 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (619 reviews)

### Alternatives to RemotePC

- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4196 reviews)
- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1101 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (742 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (520 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (518 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (440 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (469 reviews)
- [Getscreen.me](https://www.g2.com/products/getscreen-me/reviews) — 4.8/5 stars (264 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (389 reviews)
- [Chrome Remote Desktop](https://www.g2.com/products/chrome-remote-desktop/reviews) — 4.2/5 stars (53 reviews)

---
## Top Discussions

### GoToMyPC

- Title: [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) — 2 comments
  > **Top comment:** "Its $35 per month."
- Title: [May we see "Wallpaper". It just helps me know what computer I am connected to at the time.](https://www.g2.com/discussions/27436-may-we-see-wallpaper-it-just-helps-me-know-what-computer-i-am-connected-to-at-the-time) — 1 comment
  > **Top comment:** "I agree... that would help to know which computer you are working on."

### RemotePC

- Title: [Can the system support multiple monitors?](https://www.g2.com/discussions/can-the-system-support-multiple-monitors) — 5 comments, 1 upvote
  > **Top comment:** "Ye, but you can only view one at a time. You can however, easily switch back and forth in the GUI."
- Title: [How do I add RemotePC to my computer?](https://www.g2.com/discussions/how-do-i-add-remotepc-to-my-computer) — 4 comments
  > **Top comment:** "Go to:
https://www.remotepc.com/download
after downloading and installing the appropriate setup, simply log in."
- Title: [What does remote PC do?](https://www.g2.com/discussions/what-does-remote-pc-do) — 4 comments
  > **Top comment:** "It allows a person to log on to any number of remote computers which have been set up to allow such logins.  The price of the services varies based on the..."
- Title: [Is RemotePC any good?](https://www.g2.com/discussions/is-remotepc-any-good) — 2 comments
  > **Top comment:** "Yes! It works exactly as expected, enabling intuitive control of a remote PC/Mac with excellent security, e.g. requires additional unique password for each..."
- Title: [What is a good remote desktop software?](https://www.g2.com/discussions/what-is-a-good-remote-desktop-software) — 2 comments
  > **Top comment:** "RemotePC!"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gotomypc-vs-remotepc)