G2 reviewers report that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to GoToMyPC. Users appreciate its reliable connection quality and strong security, making it a preferred choice for remote support and collaboration.
According to verified reviews, TeamViewer's extensive feature set, including screen sharing and file transfer, is frequently highlighted. Users find these features particularly useful for explaining complex tasks during remote sessions, enhancing communication and efficiency.
Users say that GoToMyPC is incredibly simple to use and reliable, with many noting that it "just works" without the need for frequent customer support. This ease of use is especially beneficial for those who access their systems regularly, such as working from home.
Reviewers mention that TeamViewer's quick implementation process and intuitive onboarding make it easy for new users to get started. This is a significant advantage for teams needing to set up remote access swiftly, as highlighted by users who appreciate the smooth control it offers over remote devices.
According to recent user feedback, GoToMyPC provides a sense of familiarity and comfort for users working from home, allowing them to feel as if they are still in their office environment. Features like password saving for shortcuts enhance convenience, making daily tasks easier.
G2 reviewers report that while both products offer similar functionalities, TeamViewer's higher ratings in quality of support and product direction suggest a more robust commitment to user needs and ongoing improvements, which can be crucial for businesses looking for long-term solutions.
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Somewhat expensive licenses?
4 Comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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