GoDaddy Domains Reviews & Product Details

I’ve been using GoDaddy since 2019 and currently manage over a dozen active domains under one account (and many more across others). For me, GoDaddy is the most reliable platform for domain registration and management, especially for business-critical domains.

The ease of use stands out — everything from renewals to DNS settings to SSL setup feels intuitive. I also rely on the Domain Protection Plan for key domains and have used the marketplace (Afternic) a few times without issues.

My absolute favorite part, though, is the customer support. The India-based support team (available by phone or live chat) is the reason I choose GoDaddy over cheaper options. Having quick, local-language support without waiting for tickets or email replies makes a huge difference.

I also appreciate India-bound payment options like UPI, which make transactions frictionless — a small but very impactful detail. Review collected by and hosted on G2.com.

Honestly, I don’t have any major frustrations with GoDaddy. The pricing may not always be the cheapest, but I’m happy to pay a small premium for the peace of mind and quality of support. Review collected by and hosted on G2.com.

What I appreciate most about GoDaddy Domains is how simple and accessible the platform is, especially for beginners. The domain search tool works quickly and suggests helpful alternatives whenever my preferred name is unavailable. I also find their 24/7 customer support to be very dependable. When I once encountered a problem with DNS setup, their team guided me through each step until it was resolved. Review collected by and hosted on G2.com.

The main thing I dislike about GoDaddy Domains is the high renewal pricing compared to the first-year cost. Also, during checkout they push too many add ons like hosting, email, and security, which can feel overwhelming for new users Review collected by and hosted on G2.com.

I find GoDaddy Domains incredibly easy and affordable when it comes to purchasing domains. I appreciate their comprehensive range of top-level domains, which provides flexibility and convenience by allowing the purchase of extensions such as .org, .com, .net, and even country-specific domains like .co.uk or .us. Their system for buying these extensions is user-friendly, thanks to GoDaddy's strong relationships and compliance with top-level domain name providers. I also value GoDaddy Domains' auction service, which simplifies the process of selling domain names by allowing listings for desired prices with a small fee, making it easier to reach potential buyers and achieve good market value. Moreover, GoDaddy Domains provides complete control over domain management, unlike past experiences with local domain resellers, which is crucial for my needs. Their support team is commendable and very helpful. Finally, the modern setup process of GoDaddy Domains is efficient and straightforward, allowing for quick transactions and offering DNS management that easily integrates with hosting services. Review collected by and hosted on G2.com.

I find the pricing of GoDaddy Domains to be a bit on the higher end compared to competitors like Cloudflare Domains or Namecheap or Google domains(Which is now acquired by squarespace). This increase in cost over time feels less competitive. Additionally, the DNS servers of GoDaddy aren't as fast as those of other domain name DNS providers, which can sometimes lead to slower performance. Review collected by and hosted on G2.com.

I appreciate that setting up GoDaddy Domains was very easy, even for someone not very skilled initially. The documentation and help videos were incredibly useful and helped me become proficient with the service. Additionally, I found the process of transferring domain names to other hosting services to be straightforward and the easiest I've encountered. The affordability of GoDaddy compared to other domain providers is another compelling aspect that might prompt me to choose it again. The combination of these features makes my experience with GoDaddy exceptionally positive. Review collected by and hosted on G2.com.

I find the pricing of GoDaddy's hosting services to be on the higher side. I believe the cost should be lower. Additionally, I would prefer a simple plan that includes both domain and hosting services at a more affordable price. Review collected by and hosted on G2.com.

GoDaddy domain management dashboard is clean and efficient, offering straightforward access to DNS management, domain forwarding, and WHOIS privacy toggles.

It handles bulk operations well, allowing to update settings across multiple domains simultaneously without repetitive manual work.

The domain search feature is quick, with real-time availability checks and suggestions for alternative extensions if a preferred domain is taken.

One of GoDaddy’s strengths is its tightly integrated ecosystem. You can easily bundle domain registration with hosting, professional email, and a website builder. This integration is especially valuable for small businesses or individuals launching their first online presence, as it minimizes the need to coordinate between multiple vendors.

The inclusion of a free SSL certificate for the first year and basic hosting with select domain purchases adds initial value, though as noted later, this benefit is often offset by subsequent costs.

24/7 customer support via phone, live chat, and email. In my experience, their support agents are generally knowledgeable about domain-specific issues and can resolve most problems quickly.

The availability of multiple support channels increases the chances of getting timely help, which is crucial during urgent domain-related incidents.

The platform supports a vast array of top-level domains, including both popular options like .com and .net, as well as country-specific extensions and newer niche TLDs.

GoDaddy offers standard security features such as domain locking to prevent unauthorized transfers, two-factor authentication for account access, and optional WHOIS privacy to reduce spam and unsolicited contact. Review collected by and hosted on G2.com.

The major point of friction with GoDaddy is its pricing model. Initial domain registrations often come with attractive discounts, but these are temporary. When renewal arrives, the costs jump significantly, frequently surpassing what competitors charge for the same services.

The checkout process further complicates things with heavy upselling of add-ons, some of which are selected by default. Review collected by and hosted on G2.com.

GoDaddy Domains: Affordable, Secure & Easy to Manage – The Go-To Choice for Hassle-Free Domain Setup, Seamless Integration & Intuitive Navigation. With Reliable 24/7 Support, Plenty of Features & a User-Friendly Experience, It's Perfect for Businesses & Beginners Alike. Frequent Use, Easy Implementation & Smooth Functionality Make GoDaddy a Trusted Solution for All Your Domain Needs Review collected by and hosted on G2.com.

GoDaddy Domains: Convenient, but Not Without Flaws – While Its User-Friendly Setup and Integration Are Appealing, Pricing Can Be Unpredictable, with Costly Renewals & Upsells. Customer Support Varies, and Some Advanced Features Feel Limited Compared to Competitors. Frequent Use May Reveal Slow Performance & Hidden Fees, Making It Less Ideal for Those Seeking Transparent Pricing & Robust Customization Review collected by and hosted on G2.com.

The user friendly interface and very classified way of managing domain, dns server running ads etc. Review collected by and hosted on G2.com.

nothing such but sometime it has two much 2 steps authentication which is o\problem for organization having multiple admins Review collected by and hosted on G2.com.

GoDaddy has become very skilled at being entirely unhelpful. Their products are trash. Their support is trash. The one thing they do well is gatekeeping their support. They make it extremely difficult to get help. Review collected by and hosted on G2.com.

Where to begin.. Their customer service is the most atrocious, intentionally unhelpful, and infuriating experience I have ever had with tech support groups. GoDaddy support agents are trained to make it almost impossible to actually get through to the point where they will actually help you, and even then, they typically refer to outdated and incomplete guides or state that the customer has to deal with the issue on their own. After several security checks and providing them my pin number that is supplied in my account dashboard, they still say the pin is wrong. OK, they will send a new pin to my email on file, but the email never arrives. So, they say they can't help and hang up on me when I asked for tier 2 support. That was after 45 minutes of being on hold. Review collected by and hosted on G2.com.

Nothing! They are a scam! Stay away from them! Review collected by and hosted on G2.com.

GoDaddy’s business practices are deceptive, and I strongly advise against using their services. Here’s what happened to me:

They pressured me into purchasing a yearly plan under false pretences. On January 17, 2025, I wanted to build an official website for my domain X.com. Support assured me my draft site (X5.godaddysites.com) would automatically merge into my main domain within 24 hours. They also explicitly promised a 30-day full refund before processing the charge on my behalf (CA$188.03). (X=my domain name)

They double-charged me for the same service. Despite the assurance that my draft site would merge, I was billed again on January 24, 2025 (CA$161.15) for a separate renewal on X5.godaddysites.com. This was never authorized.

They changed their refund policy after my purchase and refused to honour their agent’s commitment. When I requested a refund on February 5, they claimed the refund window was only 7 days, even though their policy was only updated on January 25—after my purchase. They are now applying this retroactively, disregarding the 30-day guarantee they gave me when pressuring the sale.

They keep stalling and making excuses. I followed up multiple times (February 5, February 24, and today 12 March), and every time, they either asked me to wait or repeat the false 7-day refund policy. No one takes responsibility, and they refuse to check previous conversations where their agent committed.

Up to today, my website has never been updated, the service got cancelled on 5 Feb after my compliant, and no refund has been made.

This company operates on bait-and-switch tactics, pressures customers into purchases, and retroactively changes policies to deny refunds. If you value transparency and customer trust, stay away from GoDaddy. Review collected by and hosted on G2.com.

Easy research - Provides alt domain choices Review collected by and hosted on G2.com.

Does not give you hosting with domain - you are required to pursue this alternatively Review collected by and hosted on G2.com.