
The software took our company QC to a new higher level. Time is incredibly important in my position and the speed this program provides eases my mind and allows me to end my day feeling accomplished. The ease of use also makes completing my jobs easier when work starts to pile up. A busy day has become a breeze. Review collected by and hosted on G2.com.
I dislike the merged documents not being viewed in the center of the screen as they did in the first program I used. Leaning to the right makes comparing art difficult as I need to view it straight ahead and not from the side. The ability to zoom in and out is a little frustrating. When using the cursor to view another section of the image it will enlarge instead of move. This needs to be improved. Review collected by and hosted on G2.com.
Liked the ability to compare text and graphic elements of incoming files to the output. It helps catch subtle, but very important differences that could easily be missed by a manual spot check. The UPC reader turned out to be a helpful tool when running a report. Customer service and training was always available. Review collected by and hosted on G2.com.
We dealt with touchy results, even when using custom settings. A large art of the inspection process is color comparison and GV would only show the color readout, including spot colors in CMYK, RGB, etc. It did not show individual spot color information which is crucial to the review. There are also limitations text comparison if the fonts in the file were outlined, which over half of our files are supplied that way. Review collected by and hosted on G2.com.
The software is a critical part of our inspection process. It provides what is expected upon using it by minimizing human inspection errors and improved efficiency. It's so nice to have software that can act as another layer of protection to make sure documents are inspected are done correctly and without errors.It is extremely beneficial to be able to put your documents into the software and within a very short amount of time be able to run a report on any differences found. Review collected by and hosted on G2.com.
The software can be slow, depending on the size of the files we are using. But the problem can be solved by using Google chrome over internet explorer Review collected by and hosted on G2.com.
Global Vision has helped our organization to find errors in nutritional facts that are hard to see by the naked eye. Global Vision has also been used to verify splices to prevent mixed copy. Review collected by and hosted on G2.com.
Bar code scanning on Global Vision is the least useful feature. Our company procedure requires a print out of the bar code being scanned that shows grade level and decode ability. Review collected by and hosted on G2.com.
Flexibility, simplicity and the speed of applications. Additionally they're a great partner for prepress and packaging production industry Review collected by and hosted on G2.com.
Nothing, they're sharp, keen and success oriented - keep going Review collected by and hosted on G2.com.
I really appreciated the WebEx format for technical support with Wade Alleyne of Global Vision. I’m not a novice with technology, but after reaching a point of frustration he “virtually” spent quite a bit of time with me and controlling my computer. With his expertise, he discovered that it wasn’t actually a mistake on my part! I just didn’t have enough memory to run the application. He stayed in the WebEx long enough for me to bring my superior into my office where he literally showed her how more memory and explained how an upgrade would not only make my work more efficient but would benefit our company. His recommendation was very effective. Thank you, Global Vision, for your great customer support… especially your outstanding support technician, Wade Alleyne!
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Occasionally, when I refresh to compare page two of a document the application will freeze up. If I restart the application and begin with comparing page two, then I don't have the problem anymore. Review collected by and hosted on G2.com.
Global Vision took the time the other day to go over with my team the features of the upcoming latest version of their product. The presentation was quite thorough and detailed. I look forward to using this updated (and improved) comparison tool. Review collected by and hosted on G2.com.
Would have liked a copy of the presentation (PowerPoint?), but it's not mission critical. Review collected by and hosted on G2.com.
Global Vision support is extremely responsive to ensuring customers receive everything they need to get the most out of their product. The training, support and communication is top tier. The response time is quick and they work to find resolutions that work for each scenario you throw at them. It's also nice that the sales contact continues to ensure the account is serviced. He knows the product and adapts presentations to the relevant components. Review collected by and hosted on G2.com.
The cost for this product is very high for software with a limited purpose, however, when you factor in the risk and cost of errors, it's understandable. Review collected by and hosted on G2.com.
GlobalVision does its best to make products that are robust and user-friendly at the same time. The interfaces are intuitive and a lot of the hard work is managed behind the scenes. I have used other systems and have researched most or all of the systems available. While there may be a few specific functions that another may have an edge on, GlobalVision offerings are the most well-rounded and usable that I have seen. Especially for Life Sciences labeling (artwork), such as Pharma, Biologics, & Med Device -- having a technology assist is not merely helpful, it is critical. Review collected by and hosted on G2.com.
There is not anything really that I can say I dislike. For things that could function even better, GlobalVision has always been open and responsive. The majority of my suggestions have been added into patches, or were already on their list for future improvements. Review collected by and hosted on G2.com.
The software is a critical part of our inspection process. It provides what is expected upon using it by minimizing human inspection errors, improved efficiency, and customizable inspection reports that fits the situation. Review collected by and hosted on G2.com.
The software may be very precise, but accuracy tends to give a few false positives when pushing the software to the limit; i.e., 10,000 word-count pharmaceutical insert comparisons. Review collected by and hosted on G2.com.
With both ArtProof and Docu-Proof, we have increased our accuracy greatly and have found the time we spend proofreading to be a fraction of that we spent without them. Review collected by and hosted on G2.com.
We have had some features in ArtProof and Docu-Proof that we depended on that have been eliminated in recent upgrades. We understand that Global Vision is trying to accommodate various needs of many customers but the fact remains that we are paying the same fees for fewer features.
All that I wrote about above; the time saved and comfort level gained with these software's is true but do have to spend more time proofreading with the loss of certain features. We can adapt to the step backwards but perhaps our fee should reflect the loss of the features. I would be happy to explain in detail if desired.
Also, even though we have been constant customers for several years, There is a mix yearly concerning our user license that makes us lose time because we have to call the IT department to solve the problem. I would love the subscription renewal process to be more smooth. Review collected by and hosted on G2.com.
GlobalVision software helps us have peace of mind when we are working on projects. It's so nice to have software that can act as another layer of protection to make sure projects are done correctly and without errors. Review collected by and hosted on G2.com.
The software can be slow, depending on the size of the files we are using. There is also a somewhat steep learning curve, but overall the software is very user-intuitive. Review collected by and hosted on G2.com.
Ease of use, very straight forward, huge time saver. I find it easy to train others on the use of the system, Review collected by and hosted on G2.com.
the only issue i have is with the setup of the product on a server by our IT people. the way it was installed makes getting to the software a pain. Review collected by and hosted on G2.com.
Checking over rote copy and different languages is very easy and quick. really cuts down on the time to scan/read through, especially when it is in many different versions. I can see the merit in this product for artists, producers, etc. they would most likely be doing a visual scan anyway, so I'm sure that this would boost their accuracy. Review collected by and hosted on G2.com.
formatting differences-- things like bolding, indenting, etc. are not caught as sharply as needed for 100% accuracy. the set up time sometimes takes longer and is more complicated than warranted for the type of documents being reviewed - this is when it is easier for a human to just review, than load it all in, then check the false-errors, then review. Review collected by and hosted on G2.com.
It is extremely beneficial to be able to put your documents into the software and within a very short amount of time be able to run a report on any differences found. Traditionally we have had to rely on a manual QC of our documents and it would take hours and we may still miss things. Global Vision software provides accuracy and minimizes the number of people reviewing documents. This saves time and allows us to commit to shorter turn-around timeframes. Review collected by and hosted on G2.com.
The report needs to be translated to those individuals who are not used to the software. Color coding is fine as a legend, but it makes it challenging to have to continuously go back and forth when you are a new user or are not familiar with the report criteria. Review collected by and hosted on G2.com.
Artproof is EXTREMELY accurate and powerful; we have easily and thoroughly compared new and old carton artwork using the web based software. The interface where both old and new art lay by each other with blinking blocks is the best part; it really makes finding the differences clear and easy. Review collected by and hosted on G2.com.
Having everything web based can make the process longer, unfortunately. Having a native application sit on your PC would great speed up the comparison times. The convenience of the web based tool was nice, but when doing 50-100 checks, I would have liked the option of preloading the artwork in advance. Review collected by and hosted on G2.com.
The system inspects word for word and element for element. The use of the system has improved overall quality on the production floor and reduced complaints and returns from our customers. Review collected by and hosted on G2.com.
It does identify too many false positives that the checker must review. Review collected by and hosted on G2.com.
I like the reporting capabilities within ArtProof that record the findings of the inspection. It gives our customers a level of comfort that their jobs are being checked for quality and the report can be sent out if requested. Review collected by and hosted on G2.com.
The inspection settings can be difficult to learn and understand how they relate to the inspection being performed. Review collected by and hosted on G2.com.
DocuProof application for content review of labels. Character by character review finds mistakes on labels that reviewing labels manually wouldn’t have caught. Minimum font size requirement, our labels have to be a minimum font size and with this tool now its very easy to review the entire label at a certain size to find areas that are below that minimum requirement. Review collected by and hosted on G2.com.
Sometimes the inspection reports take a while to generate. Sometimes these reports timeout or fail and you have to start over with your inspection. The annotate feature isn’t helpful as a separate tool when your reviewing a large label with many mistakes. For each inspection you have to select certain different filters, it would be nice that you can set defaults so these options don’t have to be checked or unchecked each time an inspection report is done in DocuProof. Review collected by and hosted on G2.com.
The best feature of Docu-proof is that it is so simple to use. The differences are easy to read and selecting the action you want to do with a difference is really easy. Review collected by and hosted on G2.com.
Docu-proof is capable of reading tables, but only if the tables are set up the same way. We compare unlike documents against each other and the flow of the tables varies based on column width. I would love for Docu-proof to be able to understand that and not mis-match all over the place.
The report doesn't seem very valuable as far as to identifying on the documents the differences. It calls out in plain text what the difference was, and then is color coded to the type of difference. So if a second person looks at the report they are not sure why it was marked critical or ignore. Review collected by and hosted on G2.com.
Outstanding and Prompt Support. There are no levels. So ticket is not 'passed around' Customer service is very helpful in resolving any issues as they come. Also we found that issues were replicated at the Global vision - this yielded proper resolution and/or workaround of the issue. We have used the software for a while and we found that vendor made many enhancement. Removed customer pain points. Also training given was of the high quality Review collected by and hosted on G2.com.
We recently had issue and it was related to font. Looks like some fonts behave differently when in word and when in PDF. Such issues are peculiar Review collected by and hosted on G2.com.
I like that you can quickly and easily proof documents. And, that the accuracy is very good. Review collected by and hosted on G2.com.
I do not like the function that returns the documents to "original" size in the panes, which most times is very small (the whole document is in the pane). Review collected by and hosted on G2.com.
Docu-Proof by GlobalVision is a really useful tool for proofing labels & documents. Before Docu-Proof, all reviews had to be done by only a visual review, which is prone to errors. Docu-Proof allows us to do a character-by-character comparison and verify that the content matches. This is a great timesaver. Review collected by and hosted on G2.com.
When we've had questions or issues regarding the software, at times we've been unable to get a satisfactory resolution. They try, but I feel like customer service/support after buying the product could be better. Review collected by and hosted on G2.com.