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Value at a Glance

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Perceived Cost

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Glance Media

Glance Demo - Full features
The most fully featured solution, trusted by Fortune 500 enterprises.
Glance Demo - Launch from anyhwere
Glance adapts to any technology stack and works across all devices and OSes.
Glance Demo - Starting a session
Easily start a session with users from your CRM or CCaaS of choice.
Glance Demo - Launch from chat
Make support sessions even easier by starting Glance directly from your chat tool.
Glance Demo - Dynamic features
Representatives have full features available, including document share, multi-user video, and mobile functionality.
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Glance Reviews (24)

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Reviews

Glance Reviews (24)

View 1 Video Reviews
4.5
24 reviews

Pros & Cons

Generated from real user reviews
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Brittany R.
BR
Claim Support Administration
Mid-Market (51-1000 emp.)
"Makes paying out insurance claims easy"
What do you like best about Glance?

It makes authorizing and reviewing claims payouts very easy Review collected by and hosted on G2.com.

What do you dislike about Glance?

Nothing. Glance is one of my favorite platforms I use at work Review collected by and hosted on G2.com.

Verified User in Construction
AC
Enterprise (> 1000 emp.)
"Incredible Experience ( Support)"
What do you like best about Glance?

Glance Support was incredibly flexible! Very rarely these days do I get responses from vendors willing to hop on a call day of -- Glance Support not only did that but two times over to help support our team and our requirements.

Support and AE were concise, knowledgable and friendly!

Thanks, Glance Support and Team! Review collected by and hosted on G2.com.

What do you dislike about Glance?

I will say the documentation was a bit hard to follow. Nothing serious, however! Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Humana Military"
What do you like best about Glance?

The system is straightforward to use. I currently don't have any issues. Review collected by and hosted on G2.com.

What do you dislike about Glance?

I don't have anything I dislike at this time Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Glance is a great alternative to Go To Meeting."
What do you like best about Glance?

It was easy to use and easy to get people logged on. It was built into our crm so it was a click of a button. Our crm is sales force. Easier than Go to meeting. Review collected by and hosted on G2.com.

What do you dislike about Glance?

Nothing to dislike. Nothing missing at all. Everything works as it should. Nothing that it didn't offer. I can't think of anything that would make it better. No improvement needed. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"One of the best out there"
What do you like best about Glance?

User experience is best. Very easy to use and that's the best thing. Review collected by and hosted on G2.com.

What do you dislike about Glance?

It takes time to load. It would be great if that can be improved. Review collected by and hosted on G2.com.

Sushil A.
SA
Software Development Consultant
Enterprise (> 1000 emp.)
"Best tool for the CRM purpose"
What do you like best about Glance?

I like the features that are provided in that like screen share and the inbuild communicator setup that is very useful for the representative while resolving any customer issue. Review collected by and hosted on G2.com.

What do you dislike about Glance?

There is a bit scope in improvement of the front end and it can be more interactive so that the user will easy to understand the tool Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Mid-Market (51-1000 emp.)
"Review"
What do you like best about Glance?

I like how easily we can navigate a customer who is struggling to work out the system and the end user will be happy about this navigation. Review collected by and hosted on G2.com.

What do you dislike about Glance?

Glance will hang occasionally which will be problematic in critical situations Review collected by and hosted on G2.com.

Riddhi G.
RG
Search Engine Optimization Executive
Small-Business (50 or fewer emp.)
"Loved to use Glance"
What do you like best about Glance?

In this covid time, I have used the glance, and happy with its services Features are excellent and easy to use. Clarity is also outstanding. Review collected by and hosted on G2.com.

What do you dislike about Glance?

User interfaces are so good, but it takes time for loading. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Mid-Market (51-1000 emp.)
"Best screen share software"
What do you like best about Glance?

The Clarity is superb, which i like the most Review collected by and hosted on G2.com.

What do you dislike about Glance?

I didnt find anything which make me to dislike the software Review collected by and hosted on G2.com.

KP
Research consultant
Small-Business (50 or fewer emp.)
"Glance screen sharing"
What do you like best about Glance?

Glance is an easy way for me to share my screen with colleagues in the office and in other offices. Review collected by and hosted on G2.com.

What do you dislike about Glance?

In the base package of Glance there's no easy way to exchange control of the keyboard. Review collected by and hosted on G2.com.

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