---
title: Genki Reviews
meta_title: 'Genki Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Genki works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Specialty Practice Management
  url: https://www.g2.com/categories/specialty-practice-management
---


# Genki Reviews
**Vendor:** Genki Technology  
**Category:** [Optometry Software](https://www.g2.com/categories/optometry)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Genki
Genki is a modern, cloud-based practice management and electronic medical record (EMR) platform built for independent Canadian eye care businesses.




## Genki Reviews
  ### 1. All-in-One Platform That Streamlines Scheduling and Patient Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** September 24, 2026

**What do you like best about Genki?**

All-in-one platform. Easier for patient to book appointments. Saves staff time for scheduling, recalls, sending documents. Support is quick and friendly, with an easy migration process from our old EMR.

**What do you dislike about Genki?**

UX takes some time to get used to, but improvements and preferred customization are being added regularly.

**What problems is Genki solving and how is that benefiting you?**

No more double-inputting patient information across different platforms. Easy recall process to help fill our schedule.

  ### 2. Feature-Rich Optometry Software with Seamless Device Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sunny W. | Optometrist, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** March 30, 2026

**What do you like best about Genki?**

They have so many features specific to optometry. They can integrate with your devices, and their team is great!

**What do you dislike about Genki?**

Nothing really. Genki is a relatively new company, but they have been great. They are heading in a great direction.

**What problems is Genki solving and how is that benefiting you?**

I wanted an optometry specific softwear that can handle device integration, patient reminder, recall, charting, faxing, referral, product inventory etc. Genki beautifully bundled all these features together! They know what their customers need.



- [View Genki pricing details and edition comparison](https://www.g2.com/products/genki/reviews?section=pricing&secure%5Bexpires_at%5D=2026-10-02+20%3A00%3A22+-0500&secure%5Bsession_id%5D=723bcf6c-fe6c-434d-a184-75f593f72fad&secure%5Btoken%5D=0ad91a6c5ec272391ba123c3f617fb89cc95e9cfaa3aad83a3e7b44af2d0deb5&format=llm_user)

## Genki Features
**Additional Functionality**
- Self Service Portal
- Reminders
- Inventory Management
- Customizable Forms
- Appointment Management
- Client Portal
- Multi-Location
- Reporting & Statistics
- Recall Tracking
- SOAP notes
- Activity Dashboard
- Insurance Management
- Client Management
- AI Copilot
- Customizable Reports
- SMS Messaging
- Claims Management
- Calendar Management
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Scheduling
- Patient Records Management
- Third-Party Integrations
- Electronic Payments
- HIPAA Compliant
- Forms Management
- Generative AI
- Charting
- E-Prescribing
- Document Management
- Email Reminders
- For Optometrists
- Records Management

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