# Frontline Insights Platform Reviews
**Vendor:** Frontline Education  
**Category:** [Education HR Software](https://www.g2.com/categories/education-hr)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 26
## About Frontline Insights Platform
Frontline Education is an integrated insights partner serving more than 12,000 educational organizations and millions of educators, administrators and support personnel in their efforts to develop the next generation of learners.




## Frontline Insights Platform Reviews
  ### 1. Frontline- A Little Bit of Everything

**Rating:** 3.5/5.0 stars

**Reviewed by:** Nick A. | District Learning and Development Leader, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2017

**What do you like best about Frontline Insights Platform?**

The ability to digitize everyday forms and apply routing procedures to help manage them. With so much made about going paperless and saving time, the best feature is setting up specific routing paths so that the forms get to the people they need, and can be approved in a digital manner like a digital "signature". This has helped my district a lot with both professional development training for staff and HR documents.

**What do you dislike about Frontline Insights Platform?**

Unfortunately, there isn't the ability to create forms on your own. Everything pretty much has to run through Frontline, which is time consuming. The ability to be able to create forms on my own would go a long way. Also, even if Frontline creates the form for you, making edits isn't easy and often times you need to let them know to make the necessary changes. Again, time consuming. They have been nice about the process though, and willing to make the changes, as often as needed. Also, each service is separate, from Professional Growth, to Frontline Central, to Absence Management. But this is an entire HR management platform.

**Recommendations to others considering Frontline Insights Platform:**

There are a lot of options and features with Frontline, as they pretty much do everything that is needed in education, and recent teaming with Aesop just solidifies this notion. A good program for all things professional development, with the ability to create workshop catalogs, allow staff to register for events/workshops, and award/track professional development hours. I would make Frontline a consideration, but note that things aren't always easy with this platform and can at times be frustrating. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Paperless archive of district forms, digital forms with designated routing procedures, assessment and evaluation tools, and tracking of professional development for staff.

  ### 2. Fantastic Frontline

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Frontline Insights Platform?**

I like how the app is easy to use to submit absences for employees to submit to their boss.

**What do you dislike about Frontline Insights Platform?**

I don't like how you cannot cancel an absence yourself if your plans change.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

I can submit my teacher absences using the app on my smartphone easily which saves me time.

  ### 3. Quick and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about Frontline Insights Platform?**

The interface is very user-friendly so it is very easy to schedule an absence. The calendar view makes it efficient to quickly see all dates. Another helpful feature is the past and upcoming absences tab since it helps in keeping track of all absences for the school year.

**What do you dislike about Frontline Insights Platform?**

The "assign sub" option is not very straightforward so it can be somewhat confusing to use. You cannot search for specific subs and submit a request for that substitute because it states that you should have spoken to them first, which is not always possible.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Whenever teachers are absent, they can use the Frontline Insights Platform to schedule their absence and secure a substitute. This is a no frills solution to having a centralized system managing all absences across a large school district.

  ### 4. First Year

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Frontline Insights Platform?**

I like that Frontline keeps track of training, when they are and which ones I have participated in. Having this online allows for more organization rather than having papers in a filing cabinet for myself, as well as administrators. 
I like that it gives me a way to constantly look for new trainings being offered, ones I have taken and give feedback to those providing the trainings.
I also like that I can login using my Google credentials.

**What do you dislike about Frontline Insights Platform?**

I do not like that after a certain amount of time courses become stuck in "limbo" between being approved and being completed. I have needed to contact administration to "complete" courses in order for them not be stuck being labeled as "in-progress".
I do not like that the review questions for each training are the same, but I believe that is set-up from my administration.

**Recommendations to others considering Frontline Insights Platform:**

Make sure that you complete any training or any closing surveys right after the training. Following a period of time they become trapped "in-progress".

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Frontline is allowing for district wide professional development to be better organized and allow for participants to register for the courses that they which.

  ### 5. Need a Sub?!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2019

**What do you like best about Frontline Insights Platform?**

Frontline education helps me find a sub when I need one! Whenever I need to call out sick or take. Personal day I hop on this platform and find a sub. Usually I already have a sub, but if I am in need of Someone who I don’t know this platform finds it for me!!! Love it

**What do you dislike about Frontline Insights Platform?**

I wish I was able to cancel jobs or modify jobs on my side of the screen after an absence has been created. Sometimes it can be difficult to get in contact with my secretary of a change needed to be made ASAP to avoid a sub coming In that you don’t want. I just think it would be faster if you did it yourself. 

**Recommendations to others considering Frontline Insights Platform:**

It’s great and easy to use!

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Helping finding coverage for someone in my classroom if I need them

  ### 6. Easy Absence Management System

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2019

**What do you like best about Frontline Insights Platform?**

It is easy to log in on desktop or app in order to submit an absence

**What do you dislike about Frontline Insights Platform?**

The prior absences tab is default set to the past 30 days, and needs to be manipulated to see further back, whcih can be frustrating

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

We are able to log in for absences, and easily submit without much stress
Lesson plans can be uploaded
Substitutes can be chosen (if enabled by the district and administration)

  ### 7. Aesop/Frontline and Absence Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2018

**What do you like best about Frontline Insights Platform?**

In the short <6 months we have used this product, our teachers, employees and classified staff have enjoyed the change immensely, and it has shorted our down time.

**What do you dislike about Frontline Insights Platform?**

It was fast and easy - a great switch from SADIE, our previous absence management system.

**Recommendations to others considering Frontline Insights Platform:**

Aesop/Frontline does the GUI interface well, and sets up companies fast. My previous company, the Evergreen School District, also switched from SADIE to Aesop and it was universally accepted, much easier, and set the company on better ground overall. The addition of selecting preferred substitutes while you are home sick is amazing.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Absences, teacher substitutes, time off, etc.

  ### 8. Frontline absence management has made my job much easier.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Farnaz H. | Substitute Teacher, Primary/Secondary Education, Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Frontline Insights Platform?**

I get all the absences in the next several months for the whole district and I can pick and choose any substitute assignment I like in any school I prefer. It gives lots of preferences. You can block out the schools you dont prefer, the timings you dont want a call and block out any days youre busy as non work days. It also merges several districts if you happen to work for more than one. 

**What do you dislike about Frontline Insights Platform?**

The only problem I ever had was when I put in a non work day by mistake and wanted to take it off. I could not delete it. luckily I had the contacts for the schools so I called them to see if they needed a sub, otherwise I would have gone jobless for that day.

**Recommendations to others considering Frontline Insights Platform:**

Its user friendly and organises yur life.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

i can plan the next several days of work with this application. Previously I used to be awaken by the school management to tell me Im needed at school. it has taken the guess work out of subbing.

  ### 9. Need Substitute Teachers? Get Frontline!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Meggin L. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2018

**What do you like best about Frontline Insights Platform?**

Their program allows us to get the substitutes that we need when our sick (cough, cough) teachers call in. It is a very easy system for them to use, and they have a pretty decent success rate.

**What do you dislike about Frontline Insights Platform?**

It would be great if there was a way for teachers to be able to cancel a sub job on their own. Currently, we have to do it ourselves.

**Recommendations to others considering Frontline Insights Platform:**

I would definitely consider it if I were looking for such a service. I don't know how they compare price-wise though.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Teachers calling sick can be devastating to our daily schedule. Frontline provides the platform for how we find substitute teachers.

  ### 10. Frontline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah M. | Behavior Therapist, Individual & Family Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 07, 2018

**What do you like best about Frontline Insights Platform?**

I love their technology! I use it for school . It is so easy to access IEPs as well as call out of work!! I am able to request a sub without calling into work!

**What do you dislike about Frontline Insights Platform?**

I’m happy with this company and do not have any dislikes!

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

There are so many benefits to frontline. Substitute teachers can easily pick up jobs and teachers can easily put in their time off. The IEP portion of frontline is so easy to access and manipulate. I am able to write IEPs without any issue! It is so organized and clear cut 

  ### 11. Great Data Management System for Absences

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jessica T. | Instructional Assistant, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Frontline Insights Platform?**

Once you log in to the software I like the ease at which you can put in an absence or partial day off. It's very self explanatory. 

**What do you dislike about Frontline Insights Platform?**

Recently a change was made to the main login page. It took me and another colleague probably 15 minutes to figure out how to get into the system to put in an absence. Before it just took me directly to the log-in screen then to the place where I enter my info. 

**Recommendations to others considering Frontline Insights Platform:**

I recommend Frontline for business solutions in the academic setting. They have streamlined the way that teachers put in their absences and days off, as well as other staff on campus. The layout of the new interface took just a little time to adjust to seeing as the change from our other product was not that much different. It was a little more difficult to login at first but now having used the new system pretty regularly, I am much more use to the program. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

A business problem that is solved with Frontline is streamlining absences of the staff on campus in one place, as well as with all the staff on campus not just the teachers who need substitutes. 

  ### 12. Frontline Applitrack a breeze for consortium districts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 27, 2017

**What do you like best about Frontline Insights Platform?**

Our county is in a consortium for recruitment and we enjoy the shared data. Frontline makes it easy for applicants to apply for multiple positions with a single application, at multiple districts within out region. It is a time saver for the applicant as well as for the hiring managers. On the consortium level, we enjoy the ease of use and the reporting and filtering. Going through applications in realtime is a saver. Multiple users can review submissions at the same time and all users see their notes. It has been a tremendous help in information sharing.

**What do you dislike about Frontline Insights Platform?**

The consortium is limited in how data and add-ons can be used. Overall, we find more positive than negative in the consortium model for our region.

**Recommendations to others considering Frontline Insights Platform:**

Frontline has made our applicant tracking and recruitment easier than ever. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

We are using Frontline for applicant tracking. This platform give a "one stop shop" for our applicants. We are able to share data and review information across districts in the region.

  ### 13. Frontline Insights - User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol L. | K-3 Special Education Teacher, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2017

**What do you like best about Frontline Insights Platform?**

I like the ease of accessing the application on my phone and view all of my priority information. It makes needing a substitute and submitting the request so much easier that having to log into my computer. The website is easy to navigate, it has places to upload needed documents to both the supervisor and the substitute. It has a place to list preferred substitutes and gives those substitutes preferential treatment. I like that I am able to leave feedback for my substitutes. I like that it automatically notifies my principal and secretary that an absence has created. It also notifies them when the position has been filled. 

**What do you dislike about Frontline Insights Platform?**

Not all districts that use the web based program utilize the mobile app. It took a little bit to figure out how to locate my absence balance reasons as well as how to select preferred substitutes. This isn't totally a fault of the program, but partially the district not providing training. 

**Recommendations to others considering Frontline Insights Platform:**

As a user, it is friendly and easy to use. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

It makes assigning substitute teachers to needed positions easier than previous programs. Teachers can access all of their available days for sickness, personal, etc. Teachers are able to leave feedback for substitute teachers. Teachers are able to upload lesson plans so the sub can access them before they arrive. 

  ### 14. Frontline in dadeschools 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa V. | Science Curriculum Specialist/STEM Liaison/ESOL Coordinator, Education Management, Enterprise (> 1000 emp.)

**Reviewed Date:** April 26, 2018

**What do you like best about Frontline Insights Platform?**

Frontline is the platform used for the Online learning communities platform. I like the easy to use tools and navigation through the various tools and features. 

**What do you dislike about Frontline Insights Platform?**

The website is only sourced through the district making it difficult to reach help when the system crashes. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Dadeschools uses it for the all eductation teachers and it’s learning professional developments 

  ### 15. Effective product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about Frontline Insights Platform?**

I like the ability to leave commentary for other professionals and ease of use.

**What do you dislike about Frontline Insights Platform?**

Logging me out when I minimize the page, can make going between calendars take a long time on a mobile device.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Allows for teachers to quickly find coverage.

  ### 16. A Great Resource

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2018

**What do you like best about Frontline Insights Platform?**

I like that the program's interface is very streamlined and clean looking.  It also allows flexibility on both the teacher and administrator's side.

**What do you dislike about Frontline Insights Platform?**

There are few things I dislike about the program.  The only one would be it is difficult to look through prior absences.

**Recommendations to others considering Frontline Insights Platform:**

I recommend to anyone considering Frontline to just use it.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

This program has allowed for a one stop webpage to prepare for being absent.

  ### 17. Frontline Apllicant Tracking Sysytem

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2018

**What do you like best about Frontline Insights Platform?**

You can do a job requisition and then track all applicants in one place

**What do you dislike about Frontline Insights Platform?**

There is not much bad that is bad that I can say about this product

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Able to see multiple applicants at one time and am able to pick which ones I want to look at and when I am done looking at one takes me right back to the list of applicants.

  ### 18. Easy to use and schedule your absences 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2017

**What do you like best about Frontline Insights Platform?**

We use this software to create and schedule absences for teachers. It is very easy to use. Substitute teachers can block out dates they are unavailable and administrators/teachers can easily identify their preferences for a guest teacher. 

**What do you dislike about Frontline Insights Platform?**

I would like more notification options. For example, there should be a function to notify substitutes when a new job has posted. 

**Recommendations to others considering Frontline Insights Platform:**

Great tool for absence management, great for school districts 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Scheduling for teachers and substitutes 

  ### 19. Frontline covers everything

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2018

**What do you like best about Frontline Insights Platform?**

Frontline has everything you need, all in one place. Easy to navigate.

**What do you dislike about Frontline Insights Platform?**

Can take some getting used to in the beginning, to learn how to navigate it all

**Recommendations to others considering Frontline Insights Platform:**

We

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

We use Frontline for various purposes in the public school system.  To manage online portfolios, absences, iep's.

  ### 20. Appraising tool

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 12, 2017

**What do you like best about Frontline Insights Platform?**

It's a good way to communicate between the appraiser and the employee as it stores the entire comments and documents used for an educator evaluation.

**What do you dislike about Frontline Insights Platform?**

It can offer more folder systems. All documents are placed in the form of a list and it is difficult to get to the form I need in a short time. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Entire employee performance evaluation is done using this software. Yearly goals are set here. Appraiser comments and post conference feedback is store here.

  ### 21. substitute system

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2018

**What do you like best about Frontline Insights Platform?**

I like the ease of putting in for a substitute.

**What do you dislike about Frontline Insights Platform?**

It is always tricky to find what to click on to leave feedback for subs.

**Recommendations to others considering Frontline Insights Platform:**

Seems to work well!

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Subs when teachers need to be out.

  ### 22.  A VERY COOL PRODUCT

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2018

**What do you like best about Frontline Insights Platform?**

The product is really easy to use and it works on mobile phones, tablets, laptops, desktops very well. The product looks really fast on any internet connection.

**What do you dislike about Frontline Insights Platform?**

I like everything about it because the product is relative to my job in a positive way. 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

A easy way to access the jobs for my job. 

  ### 23. Excellent Systems for Teachers

**Rating:** 4.5/5.0 stars

**Reviewed by:** Justin S. | Gifted Enrichment Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2017

**What do you like best about Frontline Insights Platform?**

- Easy interface
- Confirmations for absences 
- Notifications about evaluations 

**What do you dislike about Frontline Insights Platform?**

Too many emails about irrelevant professional development offerings 

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

- Seeing observation reports
- Obtaining substitute coverage
- Tracking professional growth

  ### 24. Great Use for Education

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2017

**What do you like best about Frontline Insights Platform?**

This program can be used for multiple necessary issues at schools, especially finding substitutes. 

**What do you dislike about Frontline Insights Platform?**

I enjoy the updated version but there are parts that could still use some revamping.

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

No problems with this. The benefits were personal use when I used to be a substitute teacher and was on the search for upcoming jobs, even if they were last minute.

  ### 25. versatility

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about Frontline Insights Platform?**

multiple functions that are easy to access

**What do you dislike about Frontline Insights Platform?**

having to change dates for searches for archived materials

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

no problems, just increased effeciency

  ### 26. Awesome sub management system!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2017

**What do you like best about Frontline Insights Platform?**

How simple it is to log in and create an absence.

**What do you dislike about Frontline Insights Platform?**

I can’t see how much sick time i have left

**Recommendations to others considering Frontline Insights Platform:**

None

**What problems is Frontline Insights Platform solving and how is that benefiting you?**

Solving the lack of coverage for teachers classrooms.


## Frontline Insights Platform Discussions
  - [What is frontline technology?](https://www.g2.com/discussions/what-is-frontline-technology)
  - [What is Insight platform?](https://www.g2.com/discussions/what-is-insight-platform)
  - [What is frontline education used for?](https://www.g2.com/discussions/frontline-insights-platform-what-is-frontline-education-used-for)
  - [What is the frontline insights platform?](https://www.g2.com/discussions/what-is-the-frontline-insights-platform)

- [View Frontline Insights Platform pricing details and edition comparison](https://www.g2.com/products/frontline-insights-platform/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+12%3A39%3A26+-0500&secure%5Bsession_id%5D=7c7713db-ba5d-4bd0-bb53-a2377bf2b145&secure%5Btoken%5D=c2ace8834054691015860d2f10504e875ae06aed493a5e81ff31643946b85315&format=llm_user)

## Frontline Insights Platform Features
**Personnel**
- Employee Data Storage
- Document Management
- Employee Self-Service Portal
- Recruiting

**Agentic AI - Education ERP**
- Cross-system Integration

**Payroll**
- Employee Attendance Tracking
- Absences and Time Off
- Payroll Processing

**Reporting and Integrations**
- Custom Reports
- Integrations

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