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Frontline Insights Platform Reviews (26)

Reviews

Frontline Insights Platform Reviews (26)

4.3
26 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of the Frontline Insights Platform, making it simple to manage absences and find substitutes. The streamlined design allows for quick navigation and efficient scheduling, which enhances overall productivity. However, some users note that the inability to cancel or modify absences directly can be a limitation.
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Nick A.
NA
District Learning and Development Leader
Mid-Market (51-1000 emp.)
"Frontline- A Little Bit of Everything"
What do you like best about Frontline Insights Platform?

The ability to digitize everyday forms and apply routing procedures to help manage them. With so much made about going paperless and saving time, the best feature is setting up specific routing paths so that the forms get to the people they need, and can be approved in a digital manner like a digital "signature". This has helped my district a lot with both professional development training for staff and HR documents. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

Unfortunately, there isn't the ability to create forms on your own. Everything pretty much has to run through Frontline, which is time consuming. The ability to be able to create forms on my own would go a long way. Also, even if Frontline creates the form for you, making edits isn't easy and often times you need to let them know to make the necessary changes. Again, time consuming. They have been nice about the process though, and willing to make the changes, as often as needed. Also, each service is separate, from Professional Growth, to Frontline Central, to Absence Management. But this is an entire HR management platform. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Enterprise (> 1000 emp.)
"Fantastic Frontline"
What do you like best about Frontline Insights Platform?

I like how the app is easy to use to submit absences for employees to submit to their boss. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

I don't like how you cannot cancel an absence yourself if your plans change. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Mid-Market (51-1000 emp.)
"Quick and easy"
What do you like best about Frontline Insights Platform?

The interface is very user-friendly so it is very easy to schedule an absence. The calendar view makes it efficient to quickly see all dates. Another helpful feature is the past and upcoming absences tab since it helps in keeping track of all absences for the school year. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

The "assign sub" option is not very straightforward so it can be somewhat confusing to use. You cannot search for specific subs and submit a request for that substitute because it states that you should have spoken to them first, which is not always possible. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"First Year"
What do you like best about Frontline Insights Platform?

I like that Frontline keeps track of training, when they are and which ones I have participated in. Having this online allows for more organization rather than having papers in a filing cabinet for myself, as well as administrators.

I like that it gives me a way to constantly look for new trainings being offered, ones I have taken and give feedback to those providing the trainings.

I also like that I can login using my Google credentials. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

I do not like that after a certain amount of time courses become stuck in "limbo" between being approved and being completed. I have needed to contact administration to "complete" courses in order for them not be stuck being labeled as "in-progress".

I do not like that the review questions for each training are the same, but I believe that is set-up from my administration. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Need a Sub?!"
What do you like best about Frontline Insights Platform?

Frontline education helps me find a sub when I need one! Whenever I need to call out sick or take. Personal day I hop on this platform and find a sub. Usually I already have a sub, but if I am in need of Someone who I don’t know this platform finds it for me!!! Love it Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

I wish I was able to cancel jobs or modify jobs on my side of the screen after an absence has been created. Sometimes it can be difficult to get in contact with my secretary of a change needed to be made ASAP to avoid a sub coming In that you don’t want. I just think it would be faster if you did it yourself. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Easy Absence Management System"
What do you like best about Frontline Insights Platform?

It is easy to log in on desktop or app in order to submit an absence Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

The prior absences tab is default set to the past 30 days, and needs to be manipulated to see further back, whcih can be frustrating Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Aesop/Frontline and Absence Management"
What do you like best about Frontline Insights Platform?

In the short <6 months we have used this product, our teachers, employees and classified staff have enjoyed the change immensely, and it has shorted our down time. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

It was fast and easy - a great switch from SADIE, our previous absence management system. Review collected by and hosted on G2.com.

Farnaz H.
FH
Substitute Teacher
Primary/Secondary Education
Enterprise (> 1000 emp.)
"Frontline absence management has made my job much easier."
What do you like best about Frontline Insights Platform?

I get all the absences in the next several months for the whole district and I can pick and choose any substitute assignment I like in any school I prefer. It gives lots of preferences. You can block out the schools you dont prefer, the timings you dont want a call and block out any days youre busy as non work days. It also merges several districts if you happen to work for more than one. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

The only problem I ever had was when I put in a non work day by mistake and wanted to take it off. I could not delete it. luckily I had the contacts for the schools so I called them to see if they needed a sub, otherwise I would have gone jobless for that day. Review collected by and hosted on G2.com.

Meggin L.
ML
Enterprise (> 1000 emp.)
"Need Substitute Teachers? Get Frontline!"
What do you like best about Frontline Insights Platform?

Their program allows us to get the substitutes that we need when our sick (cough, cough) teachers call in. It is a very easy system for them to use, and they have a pretty decent success rate. Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

It would be great if there was a way for teachers to be able to cancel a sub job on their own. Currently, we have to do it ourselves. Review collected by and hosted on G2.com.

Sarah M.
SM
Behavior Therapist
Individual & Family Services
Mid-Market (51-1000 emp.)
"Frontline"
What do you like best about Frontline Insights Platform?

I love their technology! I use it for school . It is so easy to access IEPs as well as call out of work!! I am able to request a sub without calling into work! Review collected by and hosted on G2.com.

What do you dislike about Frontline Insights Platform?

I’m happy with this company and do not have any dislikes! Review collected by and hosted on G2.com.

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