Frontline EHS Reviews & Product Details

The flexibility to customize the requirements in each stage of an MOC by myself is great. I appreciate having the ability to make the system match our company requirements without having to go through a technical service person. Review collected by and hosted on G2.com.

I would like some more ability to customize the basic MOC information, and to add some functionality to how due dates are set. I am talking about pet peeves, really, like having a justification for a change separate from the technical basis and having due dates for action items automatically update based upon when an MOC is approved for construction, instead of being set manually. Review collected by and hosted on G2.com.

I like that Frontline keeps our MOC process organized and everything in one place. It makes it easy to track changes, follow up on action items, and see where things stand without having to dig through emails or paperwork. Review collected by and hosted on G2.com.

The MOC process can be a little clunky at times. Some things take more steps and clicks than they really should, and I think the overall layout could be a little more user-friendly. Sometimes email notifications are not sent when status changes are made and you are required for the next step to move along the process. Review collected by and hosted on G2.com.

Simple Complexity. It is a robust LMS that sufficiently manages training for the companies that are the most complicated, and highly regulated while simultaneously being relatively easy to navigate and manage, even when "LMS user" is just one of many job tasks one has. Review collected by and hosted on G2.com.

Archiving old data becomes difficult at times. Since everything is fully retained and permanently part of learner records, after 15 or 20 years of use, the number of outdated training elements seems to "Clog" the system. There are some filters and workarounds to only see relevant information, but it is probably the one downside to the interface and not a lot of remedies. Review collected by and hosted on G2.com.

I think Frontline EHS does kind of get the job done when it comes to routing documents for approvals and maintaining records for audit purposes. But it has so many other issues I'm having a hard time thinking of things that I like about it. Review collected by and hosted on G2.com.

The navigation in Frontline EHS is really frustrating. I have a hard time finding records since the search box at the top doesn't work well; it acts more like an active filter than a proper search function. It's really difficult to access old records due to the segmentation like MOC, ACT, Events, etc. There's no straightforward way to search for specific approvals or training records. This overly specific organization significantly hampers searchability. Also, the email notifications are annoying. There's no easy way to opt out, and I'm getting updates about everyone's overdue items, not just my direct reports. I don't have control over what I am subscribed to, and administrators would have to make changes, which then affects other users. Plus, when opening an email, you have to scroll all the way down to find relevant information, which is really annoying. Get rid of the context and extra statements at the top of each email and just get to the point. The approval process is way too clunky, with too many stages, making it cumbersome to manage documents from creation through implementation. There's got to be a way to streamline these processes. Review collected by and hosted on G2.com.

I use Frontline EHS as our LMS to create and maintain training materials and track completed training records. Its simplicity makes it easy to maintain records and monitor upcoming training requirements, and the MOC and ACT sections offer additional functionality for our training and tracking needs. I also appreciate the accessible, quality customer support. I can easily reach a live representative by phone or email, and I work with the same dedicated contact who understands my needs and goals and helps me find solutions. Review collected by and hosted on G2.com.

I’d like Frontline EHS to let me generate and print randomized tests ready for the test taker. I’d also like the option to print individual items directly from a learner’s inbox, which would give me more flexibility when administering and managing training assessments. Review collected by and hosted on G2.com.

Events, action items, and resolutions are stored together, which makes it easier to keep everything in one place and follow along. Review collected by and hosted on G2.com.

Sometimes they make changes to the system without announcing them, which can be frustrating and makes it harder to keep up with what’s different. Review collected by and hosted on G2.com.

Recording data, giving reminders of every task Review collected by and hosted on G2.com.

Making or creating forms can be easier on portal Review collected by and hosted on G2.com.

The LMS portion of Frontline exceeded our expectations. As soon as you wrap your head around 'Training Items', 'Lessons' and 'Skill Sets' and how these build one on another, the process makes sense and works. Is there room for improvement? Yes. Especially around tracking Face To Face Classes. Review collected by and hosted on G2.com.

The MOC portion works. It takes quite a bit of time to set up, but it will work great for a new company just starting out with an MOC program. Trying to make it closely mimic a program a larger company has had in place for years is frustrating, and there will be give and takes. The ACT portion is probably the most rigid and has the least availability to "customize." Administrators are locked out of actions that I feel as though they should be able to perform, and the approval/disapproval process has holes that will allow an incident report to become lost. Review collected by and hosted on G2.com.

* Frontline is very responsive to the customers questions and issues. Our assigned customer service rep is very knowledgeable of the tool, quick to respond and offers solutions or possible work arounds if we run into an issue.

* Flexibility. The ability to customize the MOC templates to match the different aspects of our business.

* Enhancements can be made to fit the business needs.

* It's web based so you can access it when you're away from the office or from your phone.

* Reports are available and can be created to customize your needs. Review collected by and hosted on G2.com.

I'm happy with the tool. It's been several years now that we've been in the Frontline MOC tool and have been able to work out a lot of the issues or concerns with the MOC tool that didn't initially fit all of our needs. Review collected by and hosted on G2.com.

Skillset & Jobs feature. I like that I can build out my frontline to match positions/jobs in my training matrix. Also, Customer Service from Tyler Kruk is top notch!! Thank you for always replying and helping me Tyler! Review collected by and hosted on G2.com.

The admin interface seems outdated. I wish I could filter out inactive employees, on-the-fly in some of the screens. Review collected by and hosted on G2.com.