Fonteva Events Reviews & Product Details

Fonteva Events Overview

What is Fonteva Events?

Fonteva Events provides event managers, marketing staff, corporate HR, and universities with one system to handle all their events. From simple to complex, from free to paid, with sponsors, vendors, and multiple venues, Fonteva Events can do it all. --Fonteva Events can manage over 50 different event types, with full payment handling and customizable and branded registration pages --Built natively on Salesforce, you can eliminate data transfers or manual re-keying from external event management systems by capturing all event data in your Salesforce Org. --Session management allows for any number of event pricing options and through the sleek agenda builder, attendees will enjoy registering for their session, and if unavailable be automatically added to a waitlist. Key Benefits: -- Keep track of sponsors, venues, sessions, speakers, registrations, and exhibitors -- Easily customize registration forms for each event -- Private and public registration -- Securely process payments -- Complex pricing scenarios achieved with our pricing rules engine -- Built 100% Native to Salesforce, Fonteva Events works with your CMS -- Eliminate data transfers or manual re-keying by capturing all event data in a single system -- Fully customizable and branded registration pages -- Enable chapters/clubs to create local events or localize national events -- Capture all event metrics in a single report and analyze the success of your events

Fonteva Events Details
Product Description

Fonteva delivers complete association management solutions, from implementation and data migration to customization and training.


Seller Details
Seller
Fonteva
Company Website
Year Founded
2010
HQ Location
Arlington, VA
Twitter
@fonteva
1,455 Twitter followers
LinkedIn® Page
www.linkedin.com
142 employees on LinkedIn®
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Fonteva Events Reviews

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Director Of Information Technology
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Fonteva Events has give us the ability to quickly and easily setup new events and integrate with our association members. This allows us to offer member only pricing and increasing the value of our memberships. It also allows our team to track our attendees and guest attendees become new leads for memberships. It's been a great tool to be able to setup a website and providing venue information, agenda and session registration and more! Review collected by and hosted on G2.com.

What do you dislike?

Would like to have the ability to customize a little more then what currently is there. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to integrate with our Membership Management and offer more value to our members by providing benefits with membership only pricing! We can easily setup event websites also! Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's Salesforce native, info mapping is fairly seamless. The interface is fine both on the back end and front end. Review collected by and hosted on G2.com.

What do you dislike?

Complex and not always intuitive, no phone support.

The emailing system is super complex and can't be done by anyone who doesn't know code. There is no automated waitlist system.

Conditional pricing is limited to one condition per price rule. Users can't cancel sessions -- only tickets. There's some issues with ticketing as well (what allows the push and pull of info back to the contact record is somehow tied to contact restriction -- ie one ticket per attendee only, meaning if you have more than one type of ticket for multiple workshops, a person can't buy more than one workshop registration AND have their info be pushed back to their record).

Refunds and cancellations are not automatic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's great to track your customers/members and heir purchases/registrations in one spot. It also helps keep the info they submit, and it can help them when they fill out forms later on. Review collected by and hosted on G2.com.

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Web Services Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Fonteva Events is very feature rich, which makes it good for a variety of different events. For organizations that care about branding their events Fonteva allows a lot of options, including custom CSS to brand event microsites. Review collected by and hosted on G2.com.

What do you dislike?

Understanding and troubleshooting event registration errors or event coniguration can take some time to get used to and do well. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fonteva Events allows us to provide our members with a robust and personalized event registration platform. At the same time we are able to promote our brand with more modern event marketing pages. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

This events app is built right on top of Salesforce. The amount of features, the look and feel, and the UX are fare superior to former solutions. Plus, this has its own eCommerce capability which can used with the rest of the Fonteva product. Regular new releases are slated. I also like the fact that the company is growing quickly. Review collected by and hosted on G2.com.

What do you dislike?

There are some items which are slated to be released which are not currently available. Some of the SEO elements aren't yet in place. There are many constraints. Many of the functions touted with the system aren't present. Email and social integration are non-existent. The product shown to us that we liked was deprecated and replaced with a sub-par product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We need to have a better UX for our association members to find and register for events. We need to be able to make changes on the fly in real time, and we need to be able to support different event types. Review collected by and hosted on G2.com.

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Software Engineer SFDC
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Being a Fonteva partner, our organization uses Fonteva for membership, events, and e-commerce. Really appreciate the efforts made by the developers of Fonteva for creating such an innovative Association App that reduces the efforts for creating and setting up the member portals & event management. The day is not far when Salesforce might acquire this solid product.

Kudos to the team!!!! Review collected by and hosted on G2.com.

What do you dislike?

Not as such as of now, will definitely contact the concerned team when needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Easy to use and time saving while setting up the memberships and associations. Review collected by and hosted on G2.com.

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Fonteva is fun!
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I love how user friendly and easy to navigate it is. Also searching is a breeze because it offers you nicknames (like Brad as well as Bradley) which makes finding the right account so much easier! Review collected by and hosted on G2.com.

What do you dislike?

I struggle with the reporting as there are just far too many items that are similar in name. I find it easy to get confused about when to choose which item. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This is a great opportunity to explore new options for reaching people. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to manage events and memberships easily all from the same platfrom. Rather than having 2-3 platforms that have to communicate (which hardly works). So that has eased frustrations greatly! Review collected by and hosted on G2.com.

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CFO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Very easy to set-up your education events has a clean and easy to use market place. Review collected by and hosted on G2.com.

What do you dislike?

Salesforce reporting takes time to figure out. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Speed of getting events set-up and ready for sale. Greater ability to market our education. Review collected by and hosted on G2.com.

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CM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What really makes it great is that we have all the Salesforce automation and marketing tools sitting behind this, so we can automate responses and reminders, as well as incentivise segmented groups of participants. Salesforce opportunity management also allows us to manage large sponsorship deals. Review collected by and hosted on G2.com.

What do you dislike?

Difficult to know which salesforce add-ons play well with this Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great software - consider using guest checkouts to reduce license costs Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Combination of selling online tickets with offline sponsorships and invoices, all in one place so we can report on ROI in real-time Review collected by and hosted on G2.com.

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data associate
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

the design of the app is very intuitive and easy to use Review collected by and hosted on G2.com.

What do you dislike?

Badge access/restriction can be bit difficult to learn at first. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

when it comes to event management, the app made it much easier and has much more capabilities then our legacy system did. Review collected by and hosted on G2.com.

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VP, Member & Field Relations
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The ability to have all Association functions under one AMS instead of using multiple systems to meet individual program needs. Review collected by and hosted on G2.com.

What do you dislike?

So far, we have only used the Events system for small events and have not had any issues. We may have more issues with attempting to use this system for our complex +10k attendee conference. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Start small with implementing small events like lunches or training sessions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've used Fonteva events to eliminate having to use multiple unconnected systems (Membership Database, Events Registration, Website). Now we only use Fonteva Events with Fonteva Membership. This eliminates a lot of data validation steps and importing data. It is critical to have real time data and Fonteva meets that need for our operations. Review collected by and hosted on G2.com.

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Intercambio de conocimientos
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Fonteva software is very good at facilitating events. It is among the best interface for Salesforce Review collected by and hosted on G2.com.

What do you dislike?

at the time of the development of their personalized pages the consumption of time is considerable due to the complexity of the same Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend totally fonteva, without a doubt they are going in the right way, in a very short time they will not have competition. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I would like to carry out events in a simple way and the best way to do it is with software

I would like to work in conjunction with the software to achieve great events Review collected by and hosted on G2.com.

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Helpdesk Technician
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Very easy to use. Robust event builder/wizard. Super easy decision if you're already using Fonteva and Salesforce.

Integration with the onsite store, forms, registration, everything is handled right inside Salesforce. No need to set up external EMS and try to get your data back in to SF. Review collected by and hosted on G2.com.

What do you dislike?

There is no built-in indoor map, so you'd need to use an external tool for that if you have a very large event with multiple indoor locations. Not an issue for our purposes probably. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Admin training for Fonteva and Fonteva Events is worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

n/a Review collected by and hosted on G2.com.

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Principal - Enterprise Cloud Application Services
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy Setup, user friendly, rich features and tools, native to Salesforce platform

You can use this product to set up events using their highly configurable templates. You can also add branding, logo and various ticket types. It supports venues, classes, speakers, vendors, scheduling, registration, online payment for tickets etc. Review collected by and hosted on G2.com.

What do you dislike?

Not flexible enough to support deviations from core product capabilities, rigid

I had used this product in the Salesforce classic interface and it felt very cumbersome at times. I haven't had a chance to evaluate this in the lightning experience yet and hence cannot comment on the latest version. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking to use Fonteva Events for a B2C use case, it is by far the best solution on the Salesforce platform. You should consider this solution because it supports all the common use cases for event management. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We implemented Event management module for a large global customer for their rallies and large events. This tool was extremely useful to support all the basic use cases required by the customer. Review collected by and hosted on G2.com.

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Salesforce developer
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Friendly UI and Easy to configure events. Review collected by and hosted on G2.com.

What do you dislike?

There is no way to go back to eStore from Events. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We sell online products and set up events for training. Review collected by and hosted on G2.com.

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Marketing Coordinator
Think Tanks
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Since it's built on Salesforce, Fonteva transfers our event data right into our Salesforce org, which is where we track everything else. That is fabulous. The event builder is also very intuitive, even for our less tech-inclined staff. Review collected by and hosted on G2.com.

What do you dislike?

There are a few pieces of functionality that I wish Fonteva had, such as automatically writing registration form information back to the attendee record. But these aren't deal breakers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be sure you clearly map out your requirements before starting to install the events app. And give yourself plenty of time before you go live, especially if you don't have an experienced Salesforce administrator on staff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our previous event management system was separate from Salesforce. Data transfer was a pain, to say the least. Fonteva solved that issue by putting the data in the system right away. Review collected by and hosted on G2.com.

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Coordinator, Membership Data and Industry Research
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Great to run everything through one system rather than worrying about yet more integrations Review collected by and hosted on G2.com.

What do you dislike?

Our large events are so large that we worry about placing confidence in this unfamiliar feature (18k attendees+), because we’re comfortable running these big events with third party vendors Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Synchronizing our information in one system to avoid the worry about mismatch in integrations, reducing duplicates, allowing effective and quick email marketing through Marketo Review collected by and hosted on G2.com.

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Data Systems Analyst
Higher Education
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The layout is easy enough to allow any user setup and schedule Events. The wizzy wig is out of this world. But the preview to see the updates real time is ideal to ensure the site is perfect! Review collected by and hosted on G2.com.

What do you dislike?

I do not have any issues with the system are this time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

the Event Setup and dated feel will be resolved when we go live very soon. Review collected by and hosted on G2.com.

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Technical Consultant
Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Out of the box Event Management functionality for Salesforce. There is no worthy competition to this product. If I'm looking to add any type of Event functionality to a Salesforce org this is where I go immediately. Fonteva's software makes Events easy; I've set it up and customized it for a company in an hour or two and then they can make Events within a few minutes. It always wows my customers to have such functionality so quickly. Review collected by and hosted on G2.com.

What do you dislike?

Custom and complicated development on their pages can be time consuming. Out of the box everything is fantastic, but custom Visualforce pages and CSS can take a lot of debugging. Wish it was easier to customize better. But this is a minor blemish on a fantastic product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

"I want to be easily able to organize Events and Conferences, and I want the best software for it"

"I want to be easily able to integrate my Events software with the best Membership software"

"I use Salesforce and want to drive customer engagement in person" Review collected by and hosted on G2.com.

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AR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Ease of setting up registration including discounts, refunds, etc. Instead of using third party sites, great that we can keep our operations in house. Review collected by and hosted on G2.com.

What do you dislike?

Nothing really...its pretty straighforward Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

registration issues with third party sites and delay with reporting. Having control over our registration and the ability to receive results in real time without depending on a third party company for updated numbers. Review collected by and hosted on G2.com.

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Digital/Email Manager, Membership Marketing
Non-Profit Organization Management
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Complete salesforce integration. ease of setup. customizability. It makes hosing events much easier. Review collected by and hosted on G2.com.

What do you dislike?

Registration information is sometimes difficult to export but I hear they are updating this in a future release. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Events in salesforce and managed by our AMS makes the whole event process much easier. Review collected by and hosted on G2.com.

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