Fletcher/CSI Reviews & Provider Details

Trinity is a leading provider of Win Loss Analysis software and services, helping businesses unlock candid and actionable customer insight from every single sales opportunity, win, lose or draw.

Satrix Solutions is a customer experience and employee engagement consultancy dedicated to revealing actionable insights that boost loyalty, retention, and growth.

IcebergIQ has helped 100+ B2B SaaS companies by conducting thousands of win/loss and churn interviews to gather candid feedback from prospects and customers. The interviews are conducted using an internally developed Buyer As Hero® methodology, with proven results since 2008. The company is known for delivering deep insights and having very close and collaborative relationships with their customers, helping to inform their strategies by surfacing blind spots, competitive intelligence, and feedback along the buyer journey – from messaging to sales, signature, and onboarding right through to renewal. IcebergIQ typically works with CEOs, Marketing, Product Marketing, and Customer Success leaders as well as private equity and venture capital firms. Individual study or ongoing program types include win/loss and churn analysis, onboarding studies, and case studies, to name a few. Interviews can be delivered in English and French.

PSP Enterprises interview decision makers who have made a recent competitive purchase in a high-tech market segment. We determine the buyer's key decision criteria and how the competing vendors stacked up against the criteria. We find out how customers make their decisions and WHY the customers rated vendors as they did.

Rigorous, tech-enabled Win/Loss Analysis for complex sales