FixMe.IT Features

Offers visibility into employee device activity 66 reviewers of FixMe.IT have provided feedback on this feature.

Allows for integration of support, chat, diagnostic or other IT management tools This feature was mentioned in 42 FixMe.IT reviews.

Provides the ability to record remote access and support sessions This feature was mentioned in 38 FixMe.IT reviews.

Based on 37 FixMe.IT reviews. Allows remote access and support sessions to be transferred between users

Based on 73 FixMe.IT reviews. Allows administrators access to devices, regardless of end-user's presence

Allows remote users to share files with other remote users This feature was mentioned in 61 FixMe.IT reviews.

Based on 26 FixMe.IT reviews. Provides screen sharing options to allow access to view or control real-time activities.

Provides easy and seamless file transfer and sharing capabilities to increase productivity and collaboration while working remotely. This feature was mentioned in 23 FixMe.IT reviews.

As reported in 12 FixMe.IT reviews. Provides the ability to record remote access and support sessions.

As reported in 24 FixMe.IT reviews. Provides remote access to computers at any time, without an end-user present.

As reported in 20 FixMe.IT reviews. Provides multiple technician support simultaneously.

Based on 25 FixMe.IT reviews. Allows users to switch between multiple end users’ monitors with a single click.

Allows administators to take control of a connected endpoint device This feature was mentioned in 72 FixMe.IT reviews.

Unifies endpoint management of employee devices 39 reviewers of FixMe.IT have provided feedback on this feature.

Based on 42 FixMe.IT reviews. Registers employee-owned or company-distributed devices for IT access

Implements encryption standards to secure data both in transit and at rest. 21 reviewers of FixMe.IT have provided feedback on this feature.

Provides compliance to multiple industry standards like HIPAA and GDPR. This feature was mentioned in 20 FixMe.IT reviews.

As reported in 25 FixMe.IT reviews. Remotely wake, restart, and install applications on sleeping devices.

Connects instantly via group chats, web-based chats, offline messaging, persistent chat groups, and customer-initiated chat. 21 reviewers of FixMe.IT have provided feedback on this feature.

As reported in 17 FixMe.IT reviews. Allows to draw, highlight, encircle, and box certain areas on the screen of the remote computer to enhance support and communicate better.

As reported in 17 FixMe.IT reviews. Provides robust reporting capbilities like session details, technician performance information, and end users’ survey summaries.