Compare AnyDesk and FixMe.IT 
At a Glance
Market Segments
Small-Business (41.3% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
$22.90
Starting at $32.50 1 Seat Per Month
AnyDesk
Star Rating
(1,088)4.5 out of 5
Market Segments
Small-Business (41.3% of reviews)
Pros & Cons
Entry-Level Pricing
$22.90
Browse all 4 pricing plansFixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that AnyDesk excels in overall user satisfaction, reflected in its higher G2 Score compared to FixMe.IT. Users appreciate its flexibility, noting that it allows them to maintain effective workflows from anywhere, which is particularly beneficial for remote teams.
- Users say that FixMe.IT is very user-friendly, making it easy for clients to connect without issues. This simplicity is highlighted by reviewers who mention that most clients can easily open a browser to access the service, enhancing the overall support experience.
- Reviewers mention that AnyDesk's lightweight and portable nature makes it easy to transfer data between users and connect to devices remotely. This feature is particularly praised by those who need to provide integrated support solutions quickly and efficiently.
- According to verified reviews, FixMe.IT shines in its quality of support, with users rating it highly for responsiveness and helpfulness. Many users appreciate the various ways to connect, whether for one-time support or unattended access, making it versatile for different client needs.
- G2 reviewers highlight that AnyDesk has a significant advantage in the number of reviews, indicating a broader user base and more reliable feedback. This larger pool of experiences suggests that AnyDesk is a well-established choice in the remote desktop market.
- Users report that while FixMe.IT has a slightly higher star rating, AnyDesk's ease of use and setup are frequently commended, with many users finding the onboarding process intuitive and straightforward, which is crucial for teams looking to implement remote support solutions quickly.
Pricing
Entry-Level Pricing
AnyDesk
Solo
$22.90
Feature set for single-person companies.
- 1 licensed user
- Unlimited devices to connect to (Interactive Access)
- Up to 100 managed devices (Unattended Access)
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
Free Trial
AnyDesk
Free Trial is available
FixMe.IT
Free Trial is available
Ratings
Meets Requirements
9.2
908
9.1
200
Ease of Use
9.3
919
9.6
201
Ease of Setup
9.3
209
9.6
170
Ease of Admin
9.0
141
9.7
170
Quality of Support
8.8
806
9.4
176
Has the product been a good partner in doing business?
8.7
128
9.5
163
Product Direction (% positive)
9.2
873
9.0
192
Features by Category
Administration
9.4
320
9.6
26
9.0
313
8.6
23
9.0
282
9.2
12
8.8
287
9.4
24
8.8
273
9.1
20
8.9
262
8.5
25
Maintenance
8.9
271
8.9
25
8.8
249
Feature Not Available
Communication
8.9
282
8.6
21
8.5
223
Feature Not Available
8.5
230
Feature Not Available
8.7
251
9.1
17
Security
8.9
269
9.6
21
8.9
260
9.5
20
Device Support
8.9
276
Feature Not Available
9.0
280
Feature Not Available
9.0
279
Feature Not Available
Performance
8.9
266
9.2
17
Administration
9.0
698
9.0
66
8.8
623
8.7
42
Feature Not Available
Feature Not Available
8.8
650
8.5
38
8.9
659
8.6
37
8.8
680
9.5
73
9.0
714
8.9
61
Platform
9.0
682
Feature Not Available
8.7
670
Feature Not Available
Feature Not Available
Feature Not Available
9.2
733
9.4
72
Security
Feature Not Available
Feature Not Available
Feature Not Available
8.7
39
Feature Not Available
8.8
42
Categories
Categories
Shared Categories
AnyDesk and FixMe.IT are categorized as Remote Desktop and Remote Support
Unique Categories
AnyDesk has no unique categories
FixMe.IT has no unique categories
Reviews
Reviewers' Company Size
AnyDesk
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.0%
Computer Software
13.5%
Computer & Network Security
4.2%
Marketing and Advertising
3.6%
Telecommunications
3.0%
Other
53.7%
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Discussions
Is Anydesk better than Team Viewer?
5 Comments
AM
Yes it is. It's light, user friendly and easy to use and understand. Read more
could not log into the remote computer this was my issue and sometimes serious issue.
4 Comments
AP
You must verify that the AnyDesk software is installed and with the permissions to connect to the target computer, from where the connection is required...Read more
What type of encryption does FixMe.IT use?
2 Comments
Official Response from FixMe.IT
FixMe.IT utilizes TLS 1.2 transport security with an industry-standard 256-bit AES encryption algorithm.Read more
Is FixMe.IT secure?
2 Comments
Official Response from FixMe.IT
FixMe.IT provides a completely secure way of accessing remote computers, transferring files and screen-sharing:
- You don't have to open any ports or adjust...Read more
How many remote users can I connect to simultaneously using my seat?
2 Comments
Official Response from FixMe.IT
You can connect to an unlimited number of remote users simultaneously with a single seat.Read more
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