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# FixMe.IT vs ScreenConnect Comparison - What are their main differences?

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FixMe.ITScreenConnect[+ Add Product](#)

Pricing

**FixMe.IT**
Free Trial

**Starting at $32.50** 1 Seat Per Month · FixMe.IT subscription

**ScreenConnect**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**FixMe.IT**
$$$$$

**ScreenConnect**
$$$$$

Average Discount

**FixMe.IT**
6%

**ScreenConnect**
9%3% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**FixMe.IT** 6 months
Based on 100 responses

**ScreenConnect** 6 months
Based on 100 responses

Return on Investment

**FixMe.IT** 6 months
Based on 100 responses

**ScreenConnect** 6 months
Based on 100 responses

 ![FixMe.IT](https://images.g2crowd.com/uploads/product/hd_favicon/1554897419/fixme-it.svg "FixMe.IT")

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

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**Pros & Cons**
from reviews

**FixMe.IT**
Not enough data

**ScreenConnect**
[
Ease of Use (6)
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484764&qs=pros-and-cons#reviews)[
Remote Access (6)
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1485779&qs=pros-and-cons#reviews)[
Expensive (4)
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484861&qs=pros-and-cons#reviews)[
Remote Access Issues (4)
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484751&qs=pros-and-cons#reviews)

Integrations

**FixMe.IT**
Not enough data

**ScreenConnect**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-psa.png "Product Avatar Image")

ConnectWise PSA

](https://www.g2.com/products/connectwise-psa/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b9a918b71ff9f6df97b4308479b380d/datto-rmm.png "Product Avatar Image")

Datto RMM

](https://www.g2.com/products/datto-rmm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png "Product Avatar Image")

NinjaOne

](https://www.g2.com/products/ninjaone/reviews)[
View all
](https://www.g2.com/products/screenconnect/integrations)

Screenshots

**FixMe.IT**
 ![FixMe.IT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/97061/Expert-app---Home.png)

**ScreenConnect**
 ![ScreenConnect screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/80345/Control-HostClient-Toolbox.jpg)

**Ratings**
from reviews

Meets Requirements

**FixMe.IT**

**9.1** /10

Based on 200 responses

**ScreenConnect**

**9.3** /10

Based on 421 responses

Ease of Use

**FixMe.IT**

**9.6** /10

Based on 201 responses

**ScreenConnect**

**9.3** /10

Based on 425 responses

Ease of Setup

**FixMe.IT**

**9.6** /10

Based on 170 responses

**ScreenConnect**

**9.0** /10

Based on 348 responses

Ease of Admin

**FixMe.IT**

**9.7** /10

Based on 170 responses

**ScreenConnect**

**8.9** /10

Based on 340 responses

Quality of Support

**FixMe.IT**

**9.4** /10

Based on 176 responses

**ScreenConnect**

**8.8** /10

Based on 362 responses

Has the product been a good partner in doing business?

**FixMe.IT**

**9.5** /10

Based on 163 responses

**ScreenConnect**

**9.1** /10

Based on 324 responses

Product Direction (% positive)

**FixMe.IT**

**9.0** /10

Based on 192 responses

**ScreenConnect**

**8.6** /10

Based on 414 responses

**Features**
ratings from reviews

Remote Support

**9.1** /10

Based on 27 responses

**8.8** /10

Based on 79 responses

Remote Desktop

**8.9** /10

Based on 76 responses

**8.7** /10

Based on 138 responses

Screen Sharing

Not enough data

**8.3** /10

Based on 20 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
65.9%

Mid-Market(51-1000 emp.)
31.8%

Enterprise(\> 1000 emp.)
2.3%

Small-Business(50 or fewer emp.)
65.9%

Mid-Market(51-1000 emp.)
31.8%

Enterprise(\> 1000 emp.)
2.3%

Small-Business(50 or fewer emp.)
66.2%

Mid-Market(51-1000 emp.)
30.5%

Enterprise(\> 1000 emp.)
3.3%

Small-Business(50 or fewer emp.)
66.2%

Mid-Market(51-1000 emp.)
30.5%

Enterprise(\> 1000 emp.)
3.3%

**Reviewers' Industry**

[![FixMe.IT](https://images.g2crowd.com/uploads/product/hd_favicon/1554897419/fixme-it.svg "FixMe.IT")](https://www.g2.com/products/fixme-it/reviews)
FixMe.IT

Information Technology and Services
28.2%

Computer Software
9.1%

Computer Networking
5.5%

Computer & Network Security
4.5%

Accounting
3.6%

Other
49.1%

[![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")](https://www.g2.com/products/screenconnect/reviews)
ScreenConnect

Information Technology and Services
42.7%

Computer Software
6.2%

Computer & Network Security
6.2%

Computer Networking
3.7%

Hospital & Health Care
3.3%

Other
37.9%

Alternatives

**FixMe.IT Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

**ScreenConnect Alternatives**

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

[
TeamViewer
](/products/teamviewer/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

 ![Splashtop Remote Access](https://images.g2crowd.com/uploads/product/hd_favicon/1a6f597ecffd08f8658de80b65f9b0e8/splashtop-remote-access.svg "Splashtop Remote Access")

[
Splashtop Remote Access
](/products/splashtop-remote-access/reviews)

 ![LogMeIn Rescue](https://images.g2crowd.com/uploads/product/hd_favicon/69f8f077573b236ed8d34c97f8e726ac/logmein-rescue.svg "LogMeIn Rescue")

[
LogMeIn Rescue
](/products/logmein-rescue/reviews)

## FixMe.IT vs ScreenConnect FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between ScreenConnect vs FixMe.IT?

ScreenConnect stands out for its advanced feature set and cross-platform support, while FixMe.IT is favored for its ease of use and administration.

| [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | [FixMe.IT](https://www.g2.com/products/fixme-it/reviews) |
| --- | --- |
| 4.7/5 (504 reviews) | 4.7/5 (221 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.6 |
| 8.8 | 9.4 |
| Reliability (5 all-time mentions) | Ease of Use (recent reviews) |

### How do the pricing models of ScreenConnect and FixMe.IT compare?

FixMe.IT is rated higher for value, with a stronger Price/Cost satisfaction score than ScreenConnect.

- **ScreenConnect:** Reviewers note that pricing can get expensive as you scale, and aggressive pricing is a recurring trade-off.
- **FixMe.IT:** Reviewers consistently highlight FixMe.IT as cost-effective and affordable for small businesses.
- **Switching reasons:** Several reviewers mention choosing FixMe.IT over more expensive alternatives due to its lower cost and sufficient feature set for their needs.

### What are the best alternatives to ScreenConnect and FixMe.IT?

The top three alternatives to ScreenConnect and FixMe.IT are TeamViewer, Zoho Assist, and AnyDesk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) | 4.7/5 (504 reviews) | Small-Business | Pricing can get expensive as you scale | Reliability (5 all-time mentions) |
| [FixMe.IT](https://www.g2.com/products/fixme-it/reviews) | 4.7/5 (221 reviews) | Small-Business | Cost-effective and affordable for small businesses | Ease of Use (recent reviews) |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4154 reviews) | Small-Business | — | Widely used for remote access and support |
| [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) | 4.7/5 (719 reviews) | Small-Business | — | Strong remote support capabilities |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1104 reviews) | Mid-Market | — | High performance remote access |

### Which Remote Support features should I prioritize when comparing ScreenConnect and FixMe.IT?

Buyers should prioritize cross-platform support, unattended access, ease of setup, integrations, and value for cost when comparing ScreenConnect and FixMe.IT.

- **Cross-Platform Support:** ScreenConnect offers cross-platform access, mobile device access, and multi-platform support; FixMe.IT does not.
- **Unattended Access:** Both products are frequently praised for unattended access, with ScreenConnect cited in recent reviews and FixMe.IT highlighted for easy unattended setup.
- **Ease of Setup:** FixMe.IT scores 9.6, ScreenConnect 9.0.
- **Integrations:** ScreenConnect integrates with NinjaOne and ConnectWise PSA (2 and 1 all-time mentions, respectively); FixMe.IT has no reviewer-cited integrations.
- **Value for Cost:** FixMe.IT is consistently described as cost-effective and affordable for small businesses, while ScreenConnect is noted as expensive as you scale.

### What are the pros and cons of ScreenConnect vs FixMe.IT?

ScreenConnect's headline strength is its reliability and advanced features, while FixMe.IT is strongest in ease of use and administration.

- **ScreenConnect strengths:** Reliability (5 all-time mentions), remote work (5), connection speed (4), ease of use (4), easy communication (4), remote access (4), remote support (4), connectivity (3), easy setup (3), remote control (3), flexibility (2), high quality (2).
- **ScreenConnect trade-offs:** Expensive (4 all-time mentions), remote access issues (4), learning curve and complex administration in large environments, technically oriented UI, variable performance on low-quality connections.
- **FixMe.IT strengths:** Ease of use (recent reviews), high ease of setup (9.6), high ease of admin (9.7), cost-effective for small businesses, quick connection, easy for end users, strong unattended access for Windows environments.
- **FixMe.IT trade-offs:** No support for Mac, iOS, or Linux, limited integrations, file transfer can be slow, management console less intuitive, limited reporting features, and some reviewers desire more nuanced unattended access controls.

### Is ScreenConnect or FixMe.IT better for small businesses?

FixMe.IT is the better fit for small businesses, with higher ease of use, setup, and administration scores, and strong small-business reviewer sentiment.

- **ScreenConnect:** Largest segment is Small-Business; reviewers note it is reliable and feature-rich but can be expensive and has a steeper learning curve for small teams.
- **FixMe.IT:** Largest segment is Small-Business; reviewers consistently highlight its affordability, ease of use, and quick setup as ideal for small business needs.

### Which Remote Support platform has better integrations?

ScreenConnect is favored for integrations, with multiple reviewer-cited third-party tool connections, while FixMe.IT has no reviewer-cited integrations.

- **ScreenConnect:** Integrates with NinjaOne (2 all-time mentions) and ConnectWise PSA (1 all-time mention).
- **FixMe.IT:** No reviewer-cited integrations.

### How do ScreenConnect and FixMe.IT compare on customer support?

FixMe.IT leads on Quality of Support, scoring 9.4 versus ScreenConnect's 8.8, a difference of 0.6 points.

- **ScreenConnect:** Reviewers describe support as generally responsive but note occasional delays and a preference for more direct support channels.
- **FixMe.IT:** Reviewers consistently praise responsive and helpful support, with several noting quick resolution and positive experiences.

### Which is easier to implement, ScreenConnect or FixMe.IT?

FixMe.IT is easier to implement, with an Ease of Setup score of 9.6 compared to ScreenConnect's 9.0.

- **ScreenConnect:** Reviewers describe setup as straightforward but mention a learning curve and more complex administration for larger environments.
- **FixMe.IT:** Reviewers consistently highlight easy installation, intuitive setup, and minimal training required for both admins and end users.

### Which product has better Unattended Access?

ScreenConnect is the stronger product for Unattended Access, with more advanced features and frequent reviewer praise.

- **ScreenConnect:** Unattended access is a top-cited feature in recent reviews, with advanced tools like Backstage, remote command line, and session recording; reviewers highlight its reliability and efficiency for managing servers and workstations without user presence.
- **FixMe.IT:** Reviewers praise easy unattended access setup for Windows environments, but note limitations such as lack of Mac/Linux support and less granular control over unattended access permissions.