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Compare FixMe.IT and ScreenConnect 
Featured Products
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (65.9% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
No pricing available
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITScreenConnect
Star Rating
(489)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about ScreenConnectFixMe.IT vs ScreenConnect
When assessing the two solutions, reviewers found FixMe.IT easier to use, set up, and administer. Reviewers also preferred doing business with FixMe.IT overall.
- Reviewers felt that ScreenConnect meets the needs of their business better than FixMe.IT.
- When comparing quality of ongoing product support, reviewers felt that FixMe.IT is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of FixMe.IT over ScreenConnect.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
ScreenConnect
No pricing availableFree Trial
FixMe.IT
Free Trial is available
ScreenConnect
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.3
403
Ease of Use
9.6
201
9.3
406
Ease of Setup
9.6
170
8.9
331
Ease of Admin
9.7
170
8.9
328
Quality of Support
9.4
176
8.8
346
Has the product been a good partner in doing business?
9.5
163
9.1
313
Product Direction (% positive)
9.0
192
8.7
399
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presenter Tools
Not enough data
8.6
15
Not enough data
Feature Not Available
Not enough data
9.7
19
Not enough data
8.8
16
Conferencing Options
Not enough data
7.9
14
Not enough data
6.7
13
Not enough data
Feature Not Available
Application Tools
Not enough data
8.1
13
Not enough data
8.6
16
Not enough data
Feature Not Available
Agentic AI - Screen Sharing
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
26
9.6
45
8.6
23
9.2
43
9.2
12
9.0
40
9.4
24
9.3
47
9.1
20
9.1
45
8.5
25
8.9
46
Maintenance
8.9
25
9.3
46
Feature Not Available
8.8
35
Communication
8.6
21
8.9
43
Feature Not Available
7.6
29
Feature Not Available
Feature Not Available
9.1
17
8.2
37
Security
9.6
21
8.8
31
9.5
20
8.8
36
Device Support
Feature Not Available
8.0
40
Feature Not Available
8.8
40
Feature Not Available
8.8
40
Performance
9.2
17
8.3
38
Remote Support - Remote Video Support
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
9.3
5
Content - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Remote Video Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Administration
9.0
66
8.9
95
8.7
42
8.7
87
Feature Not Available
8.4
89
8.5
38
8.7
78
8.6
37
8.9
81
9.5
73
9.3
106
8.9
61
Feature Not Available
Platform
Feature Not Available
9.0
97
Feature Not Available
7.8
81
Feature Not Available
7.9
82
9.4
72
9.5
107
Security
Feature Not Available
Feature Not Available
8.7
39
9.0
89
8.8
42
Feature Not Available
Categories
Categories
Shared Categories
FixMe.IT and ScreenConnect are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ScreenConnect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Information Technology and Services
42.7%
Computer Software
6.0%
Computer & Network Security
6.0%
Computer Networking
3.9%
Hospital & Health Care
3.4%
Other
37.9%
Alternatives
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
I would like to switch my current ScreenConnect installation to ConnectWise's Automate. Can I?
1 Comment
RD
Yes you can, you need to speak with your account executive.Read more
What does ConnectWise control do?
1 Comment
BF
It performs remote helpdesk, remote support and most of the LogmeIn Rescue type work Read more
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