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At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Starting at $24.90
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITTeamViewer
Star Rating
(3,703)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in "Unattended Remote Access" with a score of 9.1, making it a preferred choice for those needing reliable access to devices without supervision. In contrast, FixMe.IT scores slightly higher at 9.4, indicating a stronger performance in this area, which users appreciate for its seamless connectivity.
- Reviewers mention that TeamViewer's "Ease of Setup" is rated at 9.0, which is commendable, but FixMe.IT outshines it with a score of 9.6. Users on G2 highlight that FixMe.IT's setup process is straightforward and user-friendly, making it ideal for businesses looking to minimize downtime during installation.
- G2 users note that TeamViewer's "Quality of Support" is rated at 8.6, which some find lacking compared to FixMe.IT's impressive score of 9.4. Reviewers mention that FixMe.IT provides more responsive and helpful customer service, enhancing the overall user experience.
- Users say that TeamViewer's "Multi-Monitor Support" is rated at 9.0, which is beneficial for users who work with multiple screens. However, FixMe.IT's score of 8.5 indicates that while it supports multi-monitor setups, it may not be as robust, leading some users to prefer TeamViewer for this specific feature.
- Reviewers mention that TeamViewer's "File Sharing" feature scores 9.1, which is generally well-received, but FixMe.IT's score of 8.6 suggests that users find it slightly less effective. Users on G2 have pointed out that TeamViewer's file transfer speeds and reliability are superior, making it a better option for file sharing needs.
- Users report that TeamViewer's "Session Recording" feature is rated at 9.0, which is useful for training and compliance purposes. FixMe.IT, with a score of 9.2, is noted for its enhanced recording capabilities, with users appreciating the clarity and ease of accessing recorded sessions.
Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
FixMe.IT
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.1
2,976
Ease of Use
9.6
201
9.1
3,119
Ease of Setup
9.6
170
9.1
922
Ease of Admin
9.7
170
8.9
677
Quality of Support
9.4
176
8.7
2,554
Has the product been a good partner in doing business?
9.5
163
8.6
634
Product Direction (% positive)
9.0
192
8.7
2,870
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
49
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
50
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
862
Not enough data
8.5
785
Not enough data
9.2
934
|
Verified
Not enough data
8.8
833
|
Verified
Conferencing Options
Not enough data
8.7
797
|
Verified
Not enough data
8.7
808
|
Verified
Not enough data
8.7
791
|
Verified
Application Tools
Not enough data
8.8
869
|
Verified
Not enough data
8.9
824
|
Verified
Not enough data
8.7
806
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
37
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Asset Inventory
Not enough data
8.4
26
Not enough data
8.5
26
Not enough data
8.5
25
Not enough data
7.6
24
Not enough data
8.4
26
Generative AI
Not enough data
7.9
19
Not enough data
8.1
19
Agentic AI - IT Asset Management
Not enough data
8.0
14
Not enough data
8.0
14
Not enough data
8.5
14
Not enough data
7.7
14
Not enough data
8.0
14
Not enough data
8.1
14
Not enough data
8.0
14
Management
Not enough data
9.1
25
Not enough data
8.7
25
Not enough data
8.3
20
Not enough data
7.7
22
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
26
9.2
544
8.6
23
9.1
537
9.2
12
8.9
488
9.4
24
9.0
514
9.1
20
8.9
498
8.5
25
9.0
506
Maintenance
8.9
25
9.0
502
Feature Not Available
8.9
468
Communication
8.6
21
9.0
499
Feature Not Available
8.6
444
Feature Not Available
8.7
447
9.1
17
8.8
469
Security
9.6
21
9.0
461
9.5
20
9.0
466
Device Support
Feature Not Available
8.9
493
Feature Not Available
9.1
502
Feature Not Available
9.1
500
Performance
9.2
17
9.0
473
Administration
Not enough data
9.3
21
Not enough data
9.3
20
Not enough data
9.4
21
Security
Not enough data
9.3
20
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
28
Operating System
Not enough data
9.6
30
Not enough data
9.1
28
Not enough data
8.9
30
Management
Not enough data
8.8
29
Not enough data
8.6
29
Not enough data
9.0
27
Not enough data
8.6
27
Not enough data
8.9
29
Security
Not enough data
8.7
28
Not enough data
9.0
30
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
8.7
5
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
66
8.8
1393
8.7
42
8.7
1304
Feature Not Available
8.6
1299
8.5
38
8.6
1281
8.6
37
8.7
1318
9.5
73
8.7
1391
8.9
61
8.9
1458
Platform
Feature Not Available
8.9
1406
Feature Not Available
8.7
1365
Feature Not Available
8.7
1330
9.4
72
9.1
1492
Security
Feature Not Available
8.6
1192
8.7
39
8.8
1337
8.8
42
8.7
1281
Categories
Categories
Shared Categories
FixMe.IT and TeamViewer are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Consumer Services
3.1%
Telecommunications
3.1%
Other
62.8%
Discussions
How many remote users can I connect to simultaneously using my seat?
2 Comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 Comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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