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# FixMe.IT vs TeamViewer Comparison - What are their main differences?

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FixMe.ITTeamViewer[+ Add Product](#)

Pricing

**FixMe.IT**
Free Trial

**Starting at $32.50** 1 Seat Per Month · FixMe.IT subscription

**TeamViewer**
Free Trial

**Starting at $24.90** · Remote Access

**$50.90** · Business

**$112.90** · Premium 

**$229.90** · Corporate

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**Pricing Insights**
from reviews

Perceived Cost

**FixMe.IT**
$$$$$

**TeamViewer**
$$$$$

Average Discount

**FixMe.IT**
6%

**TeamViewer**
9%3% more

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Time to Implement

**FixMe.IT** 6 months
Based on 100 responses

**TeamViewer** 6 months
Based on 100 responses

Return on Investment

**FixMe.IT** 6 months
Based on 100 responses

**TeamViewer** 6 months
Based on 100 responses

 ![FixMe.IT](https://images.g2crowd.com/uploads/product/hd_favicon/1554897419/fixme-it.svg "FixMe.IT")

 ![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")

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**Pros & Cons**
from reviews

**FixMe.IT**
Not enough data

**TeamViewer**
[
Ease of Use (518)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1408655&qs=pros-and-cons#reviews)[
Remote Access (428)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1417801&qs=pros-and-cons#reviews)[
Connection Issues (181)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1411144&qs=pros-and-cons#reviews)[
Connectivity Issues (147)
](https://www.g2.com/products/teamviewer/reviews?filters%5Bsentiment_snippet%5D=1415772&qs=pros-and-cons#reviews)

Screenshots

**FixMe.IT**
 ![FixMe.IT screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/97061/Expert-app---Home.png)

**TeamViewer**
 ![TeamViewer screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1214366/product-teamviewer-remote-support-overview.png)

**Ratings**
from reviews

Meets Requirements

**FixMe.IT**

**9.1** /10

Based on 200 responses

**TeamViewer**

**9.1** /10

Based on 3,124 responses

Ease of Use

**FixMe.IT**

**9.6** /10

Based on 201 responses

**TeamViewer**

**9.1** /10

Based on 3,588 responses

Ease of Setup

**FixMe.IT**

**9.6** /10

Based on 170 responses

**TeamViewer**

**9.1** /10

Based on 1,102 responses

Ease of Admin

**FixMe.IT**

**9.7** /10

Based on 170 responses

**TeamViewer**

**8.9** /10

Based on 715 responses

Quality of Support

**FixMe.IT**

**9.4** /10

Based on 176 responses

**TeamViewer**

**8.6** /10

Based on 2,749 responses

Has the product been a good partner in doing business?

**FixMe.IT**

**9.5** /10

Based on 163 responses

**TeamViewer**

**8.6** /10

Based on 670 responses

Product Direction (% positive)

**FixMe.IT**

**9.0** /10

Based on 192 responses

**TeamViewer**

**8.7** /10

Based on 3,003 responses

**Features**
ratings from reviews

Remote Support

**9.1** /10

Based on 27 responses

**9.0** /10

Based on 807 responses

Remote Desktop

**8.9** /10

Based on 76 responses

**8.8** /10

Based on 1,791 responses

Remote Monitoring & Management (RMM)

Not enough data

**9.1** /10

Based on 74 responses

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Screen Sharing

Not enough data

**8.7** /10

Based on 1,090 responses

Unified Endpoint Management (UEM)

Not enough data

**9.8** /10

Based on 6 responses

Network Monitoring

Not enough data

**9.3** /10

Based on 23 responses

IT Asset Management

Not enough data

**7.9** /10

Based on 35 responses

ServiceNow Store Apps

Not enough data

**9.3** /10

Based on 145 responses

AR Collaboration Tools

Not enough data

**9.9** /10

Based on 5 responses

Co-Browsing

Not enough data

**9.3** /10

Based on 25 responses

Mobile Device Management (MDM)

Not enough data

**8.8** /10

Based on 38 responses

Enterprise IT Management

Not enough data

**9.2** /10

Based on 30 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
65.9%

Mid-Market(51-1000 emp.)
31.8%

Enterprise(\> 1000 emp.)
2.3%

Small-Business(50 or fewer emp.)
65.9%

Mid-Market(51-1000 emp.)
31.8%

Enterprise(\> 1000 emp.)
2.3%

Small-Business(50 or fewer emp.)
43.6%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
20.6%

Small-Business(50 or fewer emp.)
43.6%

Mid-Market(51-1000 emp.)
35.8%

Enterprise(\> 1000 emp.)
20.6%

**Reviewers' Industry**

[![FixMe.IT](https://images.g2crowd.com/uploads/product/hd_favicon/1554897419/fixme-it.svg "FixMe.IT")](https://www.g2.com/products/fixme-it/reviews)
FixMe.IT

Information Technology and Services
28.2%

Computer Software
9.1%

Computer Networking
5.5%

Computer & Network Security
4.5%

Accounting
3.6%

Other
49.1%

[![TeamViewer](https://images.g2crowd.com/uploads/product/hd_favicon/2d6f572fdd0b0f850dce61e168209cb2/teamviewer.svg "TeamViewer")](https://www.g2.com/products/teamviewer/reviews)
TeamViewer

Information Technology and Services
15.8%

Computer Software
10.6%

Marketing and Advertising
3.8%

Computer & Network Security
3.2%

Telecommunications
2.8%

Other
63.7%

Alternatives

**FixMe.IT Alternatives**

 ![AnyDesk](https://images.g2crowd.com/uploads/product/hd_favicon/3188fa6e676a4d59bcc012231f4b06c3/anydesk.svg "AnyDesk")

[
AnyDesk
](/products/anydesk/reviews)

 ![ScreenConnect](https://images.g2crowd.com/uploads/product/hd_favicon/0bca4a557cfe6bea5f4fb24eaee6b1d8/screenconnect.svg "ScreenConnect")

[
ScreenConnect
](/products/screenconnect/reviews)

 ![RealVNC](https://images.g2crowd.com/uploads/product/hd_favicon/f99a60229ef0f9debd7c31835afd8ed9/vnc-connect.svg "RealVNC")

[
RealVNC
](/products/realvnc/reviews)

 ![Zoho Assist](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7ee2cab523a7147547566ed433736ac6/zoho-assist.png "Zoho Assist")

[
Zoho Assist
](/products/zoho-assist/reviews)

**TeamViewer Alternatives**

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![Atera IT Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/atera-it-management.svg "Atera IT Management")

[
Atera
](/products/atera-it-management/reviews)

 ![LogMeIn Resolve](https://images.g2crowd.com/uploads/product/hd_favicon/5df47d29bfebd94f95f917ab9355b37d/logmein-resolve.svg "LogMeIn Resolve")

[
LogMeIn Resolve
](/products/logmein-resolve/reviews)

 ![Datto RMM](https://images.g2crowd.com/uploads/product/hd_favicon/da4dafebced6fd70e2ee0dc64877752d/datto-rmm.svg "Datto RMM")

[
Datto RMM
](/products/datto-rmm/reviews)

## FixMe.IT vs TeamViewer FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between TeamViewer vs FixMe.IT?

FixMe.IT stands out for higher reviewer satisfaction on setup and support, while TeamViewer is more widely adopted and offers broader platform support.

| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | [FixMe.IT](https://www.g2.com/products/fixme-it/reviews) |
| --- | --- |
| 4.5/5 (4,155 reviews) | 4.7/5 (221 reviews) |
| Small-Business | Small-Business |
| 9.1 | 9.6 |
| 8.6 | 9.4 |
| Ease of Use (517 all-time mentions) | — |

### How do the pricing models of TeamViewer and FixMe.IT compare?

FixMe.IT is rated as the stronger value for price satisfaction, with a higher reviewer score on cost-related dimensions.

- **TeamViewer:** In recent reviews, many buyers cite premium pricing and note that licensing can feel complex or expensive for small teams.
- **FixMe.IT:** Reviewers consistently highlight FixMe.IT as cost-effective and affordable, especially for small businesses, with several calling it the best value among remote support tools.
- **Switching reasons:** Over the last year, reviewers mention switching to FixMe.IT for its lower cost and simpler pricing structure compared to other remote support solutions.

### What are the best alternatives to TeamViewer and FixMe.IT?

The best alternatives to TeamViewer and FixMe.IT are NinjaOne, LogMeIn Resolve, and AnyDesk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5 (4,155 reviews) | Small-Business | Premium pricing, complex licensing for small teams | Ease of Use (517 all-time mentions) |
| [FixMe.IT](https://www.g2.com/products/fixme-it/reviews) | 4.7/5 (221 reviews) | Small-Business | Cost-effective, affordable for small businesses | — |
| [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5,027 reviews) | Mid-Market | — | — |
| [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) | 4.3/5 (469 reviews) | Mid-Market | — | — |
| [AnyDesk](https://www.g2.com/products/anydesk/reviews) | 4.5/5 (1,104 reviews) | Mid-Market | — | — |

### Which Remote Support features should I prioritize when comparing TeamViewer and FixMe.IT?

Buyers comparing TeamViewer and FixMe.IT should prioritize cross-platform support, ease of setup, remote access reliability, file transfer, and unattended access.

- **Cross-Platform Support:** TeamViewer offers cross-platform, mobile device access, and multi-platform support; FixMe.IT does not support Mac, Linux, or mobile platforms.
- **Ease of Setup:** FixMe.IT scores 9.6, TeamViewer 9.1, indicating higher reviewer satisfaction for FixMe.IT.
- **Remote Access Reliability:** TeamViewer has 428 all-time mentions for remote access, with reviewers citing reliability as a key strength.
- **File Transfer:** TeamViewer is frequently cited for file transfer (164 all-time mentions); FixMe.IT reviewers mention drag-and-drop file transfer and secure exchange, but note slower transfers for large files.
- **Unattended Access:** Both products support unattended access, but FixMe.IT reviewers highlight its ease of use for this feature, especially for Windows environments.

### What are the pros and cons of TeamViewer vs FixMe.IT?

FixMe.IT's headline strength is ease of setup and affordability, while TeamViewer's is broad platform support and feature breadth.

- **TeamViewer strengths:** Ease of use (517 all-time mentions), remote access (428), remote control (343), reliability (262), file transfer (164), and easy setup (155).
- **TeamViewer trade-offs:** Connection issues (181 all-time mentions), expensive pricing (137), slow performance (134), and interface changes that frustrate long-term users.
- **FixMe.IT strengths:** Reviewers highlight ease of setup (9.6), ease of use (9.6), quality of support (9.4), cost-effectiveness, and strong unattended access for Windows.
- **FixMe.IT trade-offs:** No support for Mac, Linux, or mobile platforms, slower file transfers for large files, and limited admin controls compared to larger platforms.

### Is TeamViewer or FixMe.IT better for small businesses?

FixMe.IT is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **TeamViewer:** Largest segment is Small-Business; reviewers note ease of use but cite premium pricing as a drawback for small teams.
- **FixMe.IT:** Largest segment is Small-Business; reviewers consistently praise its affordability, ease of setup, and suitability for small business IT support needs.

### Which Remote Support platform has better integrations?

TeamViewer is favored for integrations, with reviewers mentioning integration capabilities more frequently.

- **TeamViewer:** AnyDesk is mentioned as an integration in recent reviews, with 31 all-time mentions.
- **FixMe.IT:** No integrations are cited in recent reviews.

### How do TeamViewer and FixMe.IT compare on customer support?

FixMe.IT leads on Quality of Support by a material margin, scoring 9.4 versus TeamViewer's 8.6.

- **TeamViewer:** Reviewers describe support as generally helpful and responsive, but some note frustration with licensing and interface changes.
- **FixMe.IT:** Reviewers consistently praise responsive and helpful support, with multiple mentions of quick issue resolution and high satisfaction.

### Which is easier to implement, TeamViewer or FixMe.IT?

FixMe.IT is easier to implement, with a 0.5-point higher Ease of Setup score (9.6 vs 9.1).

- **TeamViewer:** Reviewers describe setup as straightforward and quick, but some mention complexity with licensing and device management.
- **FixMe.IT:** Reviewers consistently highlight simple installation, intuitive onboarding, and minimal configuration, especially for Windows environments.

### Which product has better Remote Access?

TeamViewer is the stronger product for Remote Access, with broader platform support and higher all-time mention counts.

- **TeamViewer:** Remote Access is cited in 428 all-time reviews, with a 9.1 Meets Requirements score and features including cross-platform access, mobile device support, and remote printing.
- **FixMe.IT:** Reviewers highlight reliable remote access for Windows, a 9.1 Meets Requirements score, and strong unattended access, but note lack of Mac, Linux, and mobile support.