# FixMe.IT vs TeamViewer Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TeamViewer excels in overall user satisfaction, boasting a significantly higher G2 Score compared to FixMe.IT. Users appreciate its robust virtual communication features, which facilitate secure and productive remote interactions, making it a preferred choice for businesses.
- **Users say** that TeamViewer's implementation process is straightforward, even for non-technical users. Many highlight the ease of integration across different operating systems and devices, which enhances its versatility in various work environments.
- **According to verified reviews** , FixMe.IT shines in user-friendliness, particularly for end users. Reviewers mention that clients can easily connect through a browser, which simplifies the support process and minimizes technical barriers during remote sessions.
- **Reviewers mention** that while FixMe.IT has a strong focus on ease of use, it lacks the extensive feature set that TeamViewer offers. Users of TeamViewer appreciate its comprehensive capabilities, such as session recording and multi-monitor support, which are essential for more complex remote support scenarios.
- **Users highlight** that TeamViewer's quality of support is a strong point, with many praising the responsiveness and effectiveness of the support team. In contrast, while FixMe.IT has received positive feedback for its user experience, it has not garnered the same level of acclaim for support quality.
- **G2 reviewers note** that TeamViewer's higher volume of recent reviews indicates a more active user base, which can be a sign of ongoing product development and community engagement. This contrasts with FixMe.IT, which has seen little recent activity, potentially affecting its relevance in the market.



| | FixMe.IT | TeamViewer | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 221 | 3,916 | 
| **Largest Market Segment** | Small-Business (65.9% of reviews) | Small-Business (43.1% of reviews) | 
| **Entry Level Price** | Starting at $32.50 1 Seat Per Month | Starting at $24.90 | 

---
## Top Pros & Cons

### FixMe.IT

**Not enough data**

### TeamViewer

Pros:
- Ease of Use (518 reviews)
- Remote Access (428 reviews)

Cons:
- Connection Issues (181 reviews)
- Connectivity Issues (147 reviews)

---
## Ratings Comparison
| Rating | FixMe.IT | TeamViewer | 
|---|---|---|
  | **Meets Requirements** | 9.1 (200 reviews) | 9.1 (3056 reviews) | 
  | **Ease of Use** | 9.6 (201 reviews) | 9.1 (3287 reviews) | 
  | **Ease of Setup** | 9.6 (170 reviews) | 9.1 (1009 reviews) | 
  | **Ease of Admin** | 9.7 (170 reviews) | 8.9 (685 reviews) | 
  | **Quality of Support** | 9.4 (176 reviews) | 8.7 (2624 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (163 reviews) | 8.6 (641 reviews) | 
  | **Product Direction (% positive)** | 9.0 (192 reviews) | 8.7 (2944 reviews) | 

---
## Pricing

### FixMe.IT

#### Entry-Level Pricing

Plan: FixMe.IT subscription

Price: Starting at $32.50 1 Seat Per Month

Key Features:
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling

[Learn more about FixMe.IT](https://www.g2.com/products/fixme-it/reviews)

#### Free Trial

Yes

### TeamViewer

#### Entry-Level Pricing

Plan: Remote Access

Price: Starting at $24.90

Description: Ideal for on-the-go professionals looking for an  economical, easy remote work solution.

Key Features:
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices

[Browse all 4 editions](https://www.g2.com/products/teamviewer/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Communication

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Remote Monitoring & Management (RMM)

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.1/10 | 65 |

#### Inventory Management - Remote Monitoring & Management (RMM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Device Management** | Not enough data | 9.4 (54 reviews) | 
| **Asset Management** | Not enough data | 9.3 (12 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.5 (10 reviews) | 

#### Monitoring and Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Remote Monitoring** | Not enough data | 9.3 (54 reviews) | 
| **Asset Tracking** | Not enough data | 9.3 (52 reviews) | 
| **Application Deployment** | Not enough data | 9.0 (54 reviews) | 
| **Patch Management** | Not enough data | 9.2 (53 reviews) | 
| **Asset Tracking** | Not enough data | 9.2 (11 reviews) | 

#### IT Operations & Workflow - Remote Monitoring & Management (RMM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Workflow Management** | Not enough data | 8.7 (13 reviews) | 

#### Service Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Remote Access** | Not enough data | 9.6 (56 reviews) | 
| **Service Management (Issue Prioritization)** | Not enough data | 9.5 (11 reviews) | 
| **Ticketing** | Not enough data | 8.5 (11 reviews) | 

#### Agentic AI - Remote Monitoring & Management (RMM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 9.0 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.0 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (13 reviews) | 
| **Decision Making** | Not enough data | 9.2 (14 reviews) | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 1080 |

#### Presenter Tools

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Live Preview** | Not enough data | 8.9 (867 reviews) | 
| **Notifications Blocker** | Not enough data | 8.5 (786 reviews) | 
| **Remote Control** | Not enough data | 9.2 (947 reviews) ✓ Verified | 
| **Switch Presenter** | Not enough data | 8.8 (836 reviews) ✓ Verified | 

#### Conferencing Options

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Group Live Chat** | Not enough data | 8.7 (798 reviews) ✓ Verified | 
| **Audio Conferencing** | Not enough data | 8.8 (811 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | 8.8 (797 reviews) ✓ Verified | 

#### Application Tools

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Password Protection** | Not enough data | 8.9 (872 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.9 (827 reviews) ✓ Verified | 
| **In-Browser Application** | Not enough data | 8.7 (807 reviews) ✓ Verified | 

#### Agentic AI - Screen Sharing

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Decision Making** | Not enough data | 8.1 (43 reviews) | 

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.8/10 | 6 |

#### Scope

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 10.0 (5 reviews) | 
| **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Endpoint Protection** | Not enough data | 9.3 (5 reviews) | 
| **Remote Wiping** | Not enough data | 9.7 (5 reviews) | 

#### Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Device Enrollment** | Not enough data | 9.7 (5 reviews) | 
| **Device Configuration** | Not enough data | 9.7 (5 reviews) | 
| **Device Compliance** | Not enough data | 9.7 (5 reviews) | 
| **Usage Information** | Not enough data | 10.0 (5 reviews) | 
| **Data Separation** | Not enough data | 10.0 (5 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 23 |

#### Functionality

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Performance Monitoring** | Not enough data | 9.4 (20 reviews) | 
| **Alerting** | Not enough data | 9.4 (19 reviews) | 
| **Improvement Suggestions** | Not enough data | 9.2 (21 reviews) | 
| **Multi-Network Capability** | Not enough data | 9.3 (21 reviews) | 

#### Monitoring - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **360-Degree Network Visibility** | Not enough data | 8.8 (11 reviews) | 
| **Automated Network Discovery** | Not enough data | 9.4 (11 reviews) | 
| **Real-Time Monitoring** | Not enough data | 9.5 (11 reviews) | 

#### Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Performance Baseline** | Not enough data | 9.3 (20 reviews) | 
| **Data Visualization** | Not enough data | 9.4 (20 reviews) | 
| **Path Analysis** | Not enough data | 9.3 (21 reviews) | 

#### Analytics - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Predictive Performance Analytics** | Not enough data | 9.1 (11 reviews) | 
| **Packet & Flow Analysis** | Not enough data | 8.9 (11 reviews) | 

#### Security - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Encrypted Data Transmission** | Not enough data | 9.4 (11 reviews) | 
| **Zero Trust and Identity Management** | Not enough data | 9.2 (11 reviews) | 
| **Integrated Network Security** | Not enough data | 9.2 (11 reviews) | 

#### Network Performance - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Dynamic Network Optimization** | Not enough data | 9.1 (11 reviews) | 
| **Automated Tasks Routing** | Not enough data | 9.5 (11 reviews) | 

#### AI Automation - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | 9.3 (10 reviews) | 
| **Self-Healing Networks** | Not enough data | 9.4 (11 reviews) | 
| **Predictive Network Maintenance** | Not enough data | 9.4 (11 reviews) | 

#### Agentic AI - Network Monitoring

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.3 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 9.7 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 9.7 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 9.5 (11 reviews) | 
| **Decision Making** | Not enough data | 9.4 (11 reviews) | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 7.9/10 | 32 |

#### Asset Inventory

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | 8.3 (23 reviews) | 
| **Software Asset Inventory** | Not enough data | 8.2 (23 reviews) | 
| **Cloud Asset Inventory** | Not enough data | 8.3 (22 reviews) | 
| **Mobile Asset Inventory** | Not enough data | 7.1 (21 reviews) | 
| **Asset Discovery** | Not enough data | 8.3 (23 reviews) | 

#### Generative AI

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.7 (18 reviews) | 
| **AI Text Generation** | Not enough data | 7.6 (18 reviews) | 

#### Agentic AI - IT Asset Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (13 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (13 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (13 reviews) | 
| **Adaptive Learning** | Not enough data | 7.4 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.6 (13 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (14 reviews) | 
| **Decision Making** | Not enough data | 7.6 (13 reviews) | 

#### Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Central Dashboard** | Not enough data | 9.0 (24 reviews) | 
| **Asset Policy Management** | Not enough data | 8.5 (24 reviews) | 
| **Risk Management** | Not enough data | 8.2 (19 reviews) | 
| **Integrations** | Not enough data | 7.4 (21 reviews) | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 146 |

#### ServiceNow Apps

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.3 (132 reviews) | 
| **Value** | Not enough data | 9.3 (132 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Remote Support

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | 9.1/10 | 27 |
| **TeamViewer** | 9.0/10 | 679 |

#### Administration

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Screen Sharing** | 9.6 (26 reviews) | 9.3 (601 reviews) | 
| **File Sharing** | 8.6 (23 reviews) | 9.1 (553 reviews) | 
| **Session Recording** | 9.2 (12 reviews) | 8.9 (485 reviews) | 
| **Unattended Remote Access** | 9.4 (24 reviews) | 9.0 (532 reviews) | 
| **Multi - Session Handling** | 9.1 (20 reviews) | 8.9 (495 reviews) | 
| **Multi-Monitor Support** | 8.5 (25 reviews) | 9.0 (503 reviews) | 

#### Maintenance

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Remote Reboot** | 8.9 (25 reviews) | 9.0 (500 reviews) | 
| **Remote Printing** | Feature Not Available | 8.9 (464 reviews) | 

#### Communication 

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Text Chat** | 8.6 (21 reviews) | 9.0 (497 reviews) | 
| **VoIP** | Feature Not Available | 8.6 (442 reviews) | 
| **Video Conference Call** | Feature Not Available | 8.7 (450 reviews) | 
| **Screen Annotations** | 9.1 (17 reviews) | 8.8 (464 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Data Encryption** | 9.6 (21 reviews) | 9.0 (473 reviews) | 
| **Compliance** | 9.5 (20 reviews) | 9.0 (464 reviews) | 

#### Device Support

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Mobile Device Access** | Feature Not Available | 8.9 (498 reviews) | 
| **Multi-Platform Support** | Feature Not Available | 9.1 (516 reviews) | 
| **Cross-Platform** | Feature Not Available | 9.1 (518 reviews) | 

#### Performance

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Reporting** | 9.2 (17 reviews) | 9.0 (472 reviews) | 

### AR Collaboration Tools

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.9/10 | 5 |

#### Remote Support

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Video chat** | Not enough data | 10.0 (5 reviews) | 
| **Live text chat** | Not enough data | 10.0 (5 reviews) | 
| **Ticket submitting** | Not enough data | 9.3 (5 reviews) | 

#### Hardware Integration

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Mobile phones** | Not enough data | 10.0 (5 reviews) | 
| **AR glasses** | Not enough data | 9.7 (5 reviews) | 
| **Tablets** | Not enough data | 10.0 (5 reviews) | 

#### Content

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Guided content** | Not enough data | 10.0 (5 reviews) | 
| **Content management** | Not enough data | 10.0 (5 reviews) | 
| **AR annotations** | Not enough data | 9.7 (5 reviews) | 

### Co-Browsing

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.3/10 | 26 |

#### Administration

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Access Control** | Not enough data | Feature Not Available | 
| **Web Page Navigation** | Not enough data | Feature Not Available | 
| **Real Time Assistance** | Not enough data | 9.4 (24 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Data Security** | Not enough data | 9.3 (23 reviews) | 
| **Data Masking** | Not enough data | Feature Not Available | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Generative AI

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Remote Video Support

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Remote Support - Remote Video Support

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Video Control** | Not enough data | Not enough data | 
| **Live Feed** | Not enough data | Not enough data | 
| **Video Interaction** | Not enough data | Not enough data | 

#### Content - Remote Video Support

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Content Management** | Not enough data | Not enough data | 
| **Instruction** | Not enough data | Not enough data | 

#### Platform - Remote Video Support

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Omni-channel** | Not enough data | Not enough data | 
| **Self-Service** | Not enough data | Not enough data | 
| **Usability** | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AWS Marketplace

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### Agentic AI - AWS Marketplace

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | N/A | N/A |

#### System Control

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 8.8/10 | 36 |

#### Platform - Mobile Device Management (MDM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (29 reviews) | 

#### Operating System

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 9.4 (33 reviews) | 
| **Apple Support** | Not enough data | 9.1 (29 reviews) | 
| **Android Support** | Not enough data | 8.8 (32 reviews) | 

#### Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.8 (30 reviews) | 
| **Applications Consolidation** | Not enough data | 8.5 (30 reviews) | 
| **Whitelist** | Not enough data | 8.9 (28 reviews) | 
| **Blacklist** | Not enough data | 8.5 (28 reviews) | 
| **Usage Information** | Not enough data | 8.8 (30 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.7 (29 reviews) | 
| **Security** | Not enough data | 8.9 (32 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.2 (6 reviews) | 
| **Multi-step Planning** | Not enough data | 8.9 (6 reviews) | 
| **Cross-system Integration** | Not enough data | 9.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | 8.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (6 reviews) | 
| **Proactive Assistance** | Not enough data | 8.6 (6 reviews) | 
| **Decision Making** | Not enough data | 8.3 (6 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | N/A | N/A |
| **TeamViewer** | 9.2/10 | 22 |

#### Analysis

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Threat Detection** | Not enough data | 8.9 (18 reviews) | 

#### Platform

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | 9.3 (20 reviews) | 
| **Remote Access** | Not enough data | 9.1 (18 reviews) | 
| **ITIL Policy Compliance** | Not enough data | 9.1 (17 reviews) | 
| **Asset Tracking** | Not enough data | 8.8 (17 reviews) | 
| **IT Knowledge Management** | Not enough data | 9.5 (18 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Endpoint Protection** | Not enough data | 9.2 (17 reviews) | 
| **Patch Management** | Not enough data | 9.4 (16 reviews) | 
| **Disaster Recovery** | Not enough data | 9.2 (15 reviews) | 
| **Service Management** | Not enough data | 9.7 (15 reviews) | 
| **Workflow Management** | Not enough data | 9.1 (15 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Remote Desktop

| Product | Score | Reviews |
|---|---|---|
| **FixMe.IT** | 8.9/10 | 76 |
| **TeamViewer** | 8.8/10 | 1746 |

#### Administration

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Usage Information** | 9.0 (66 reviews) | 8.8 (1393 reviews) | 
| **Integrations** | 8.7 (42 reviews) | 8.7 (1309 reviews) | 
| **Diagnostics** | Feature Not Available | 8.6 (1303 reviews) | 
| **Session Recording** | 8.5 (38 reviews) | 8.6 (1285 reviews) | 
| **Session Transfer** | 8.6 (37 reviews) | 8.7 (1316 reviews) | 
| **Unattended Access** | 9.5 (73 reviews) | 8.7 (1395 reviews) | 
| **File Sharing** | 8.9 (61 reviews) | 8.9 (1462 reviews) | 

#### Platform

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Cross-Platform Access** | Feature Not Available | 8.9 (1410 reviews) | 
| **Mobile Device Access** | Feature Not Available | 8.7 (1366 reviews) | 
| **Applications Management** | Feature Not Available | 8.7 (1329 reviews) | 
| **Remote Device Control** | 9.4 (72 reviews) | 9.1 (1511 reviews) | 

#### Security

| Feature | FixMe.IT | TeamViewer | 
|---|---|---|
| **Remote Wipe** | Feature Not Available | 8.7 (1190 reviews) | 
| **Device Management** | 8.7 (39 reviews) | 8.8 (1337 reviews) | 
| **Device Enrollment** | 8.8 (42 reviews) | 8.7 (1280 reviews) | 

---
## Categories
**Shared Categories (2):** [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Remote Support Software](https://www.g2.com/categories/remote-support)


**Unique to TeamViewer (16):** [AR Collaboration Tools](https://www.g2.com/categories/ar-collaboration-tools), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [AWS Marketplace Software](https://www.g2.com/categories/aws-marketplace), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Co-Browsing Software](https://www.g2.com/categories/co-browsing), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Patch Management Software](https://www.g2.com/categories/patch-management), [SAP Store Software](https://www.g2.com/categories/sap-store), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Remote Video Support Software](https://www.g2.com/categories/remote-video-support)


---
## Reviewer Demographics

### By Company Size

| Segment | FixMe.IT | TeamViewer | 
|---|---|---|
| **Small-Business** | 65.9% | 43.1% | 
| **Mid-Market** | 31.8% | 36.0% | 
| **Enterprise** | 2.3% | 20.9% | 

### By Industry

#### FixMe.IT

- **Information Technology and Services:** 28.2%
- **Computer Software:** 9.1%
- **Computer Networking:** 5.5%
- **Computer & Network Security:** 4.5%
- **Accounting:** 3.6%
- **Telecommunications:** 2.7%
- **Construction:** 2.7%
- **Insurance:** 2.3%
- **Education Management:** 2.3%
- **Hospital & Health Care:** 2.3%
- **Other:** 36.8%

#### TeamViewer

- **Information Technology and Services:** 16.3%
- **Computer Software:** 10.6%
- **Marketing and Advertising:** 4.0%
- **Telecommunications:** 3.1%
- **Consumer Services:** 3.0%
- **Computer & Network Security:** 2.9%
- **Automotive:** 2.2%
- **Education Management:** 2.2%
- **Financial Services:** 2.2%
- **Construction:** 2.2%
- **Other:** 51.2%

---
## Alternatives

### Alternatives to FixMe.IT

- [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1090 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (686 reviews)
- [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (438 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (384 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [ISL Online](https://www.g2.com/products/isl-online/reviews) — 4.6/5 stars (593 reviews)
- [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (636 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)

### Alternatives to TeamViewer

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1128 reviews)
- [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (464 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (686 reviews)
- [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (500 reviews)
- [LogMeIn Central](https://www.g2.com/products/logmein-central/reviews) — 4.2/5 stars (213 reviews)
- [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) — 4.8/5 stars (508 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews) — 4.6/5 stars (206 reviews)

---
## Top Discussions

### FixMe.IT

- Title: [What type of encryption does FixMe.IT use?](https://www.g2.com/discussions/fixme-it-security-8678e56c-9a53-45dc-a956-c0365d086412) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "FixMe.IT utilizes TLS 1.2 transport security with an industry-standard 256-bit AES encryption algorithm."
- Title: [Is FixMe.IT secure?](https://www.g2.com/discussions/fixme-it-security) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "FixMe.IT provides a completely secure way of accessing remote computers, transferring files and screen-sharing:
- You don't have to open any ports or adjust..."
- Title: [How many remote users can I connect to simultaneously using my seat?](https://www.g2.com/discussions/fixme-it-pricing-7a6b1eec-79e6-4ee5-91cf-72ecbad56f30) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "You can connect to an unlimited number of remote users simultaneously with a single seat."
- Title: [How many remote users can I connect to using my seat?](https://www.g2.com/discussions/fixme-it-pricing-e21b1ad7-5c0d-4769-8d60-ebec2c56663c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A single seat allows to support an unlimited number of "on-demand" (attended) remote users and up to 150 unattended machines."
- Title: [How does your pricing work?](https://www.g2.com/discussions/fixme-it-pricing) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "FixMe.IT offers two subscription plans: monthly ($30 per seat per month) and annual ($300 per seat per year). You are paying for the number of purchased..."

### TeamViewer

- Title: [How would teanviewer connect without a fast internet?](https://www.g2.com/discussions/16222-how-would-teanviewer-connect-without-a-fast-internet) — 9 comments, 1 upvote
  > **Top comment:** "Teamviewer requires good internet connectivity .if the internet connection is low then the session might get terminated"
- Title: [Can i access the mobile phone devices through remote desktop ?](https://www.g2.com/discussions/can-i-access-the-mobile-phone-devices-through-remote-desktop) — 5 comments, 2 upvotes
  > **Top comment:** "true"
- Title: [What are the features of TeamViewer?](https://www.g2.com/discussions/teamviewer-what-are-the-features-of-teamviewer) — 4 comments
  > **Top comment:** "Its allow us:

Remote Device Control 

Cross platform access - PC to PC , Mobile to PC, PC to mobile, and mobile to mobile from mobile devices we can..."
- Title: [Somewhat expensive licenses?](https://www.g2.com/discussions/licencias-algo-costosas) — 4 comments, 1 upvote
  > **Top comment:** "You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used..."
- Title: [Can i use one PC to multi remote clients?](https://www.g2.com/discussions/can-i-use-one-pc-to-multi-remote-clients) — 4 comments, 2 upvotes
  > **Top comment:** "One computer can remote into multiple clients successively, not multiple computers at the same time."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/fixme-it-vs-teamviewer)