# Files.com Reviews **Vendor:** Files.com **Category:** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft) **Average Rating:** 4.6/5.0 **Total Reviews:** 293 ## About Files.com Files.com is the cloud-native, next-generation MFT, SFTP, and secure file-sharing platform built for the cloud-integrated world. It replaces brittle legacy infrastructure with one secure, always-on fabric that simplifies file operations, automates workflows, and supports seamless human collaboration. IT teams reclaim hours once lost to cron jobs, failed transfers, and manual processes, while business users benefit from a clean, intuitive interface that accelerates adoption across technical and non-technical teams alike. Files.com consolidates all file transfer activity into a single platform with centralized access controls, policy enforcement, and SLA visibility—giving you complete management control over critical business processes. Its Unified File Fabric presents every storage system—AWS, Azure, Google Cloud, on-premises, and 50+ other connectors—as one governed namespace. Automate mission-critical flows using no-code workflow tools, or integrate with ERPs, APIs, and SDKs for full customization. Files.com supports SFTP, FTPS, AS2, HTTPS, OpenPGP, GPG, and other industry-standard encryption and transfer protocols—without the overhead of legacy infrastructure. Military-grade AES-256 encryption, customizable access controls, and immutable audit trails help you meet stringent compliance standards like SOC 2 Type II, HIPAA, GDPR, and PCI DSS—all from one pane of glass. With true cloud-native architecture and elastic scaling, Files.com eliminates the need to ever patch or manage servers again. Trusted by over 4,000 organizations across healthcare, financial services, manufacturing, software, and more, Files.com helps teams cut IT workload by 80%, onboard partners 90% faster, and eliminate downtime for good. Go live in just five days with expert-led onboarding included—guaranteed. Whether you're automating, securing, or simplifying file workflows, Files.com gives you the tools to do it right. ## Files.com Pros & Cons **What users like:** - Users find the **ease of use** of Files.com enhances navigation and simplifies file management across teams. (91 reviews) - Users commend Files.com for its **responsive and proactive customer support** , ensuring seamless integration and learning opportunities. (48 reviews) - Users appreciate the **seamless integrations** and robust features of Files.com, which simplify file sharing and distribution. (43 reviews) - Users enjoy the **ease of use and intuitive interface** of Files.com, appreciating its mature and comprehensive design. (37 reviews) - Users value the **seamless integrations** of Files.com, enhancing file-sharing workflows and increasing organizational efficiency. (35 reviews) - Security (34 reviews) - Users appreciate the **easy integrations** of Files.com, simplifying connections between various applications and enhancing functionality. (33 reviews) - File Sharing (31 reviews) - Integration Capabilities (29 reviews) - Users praise the **reliability** of Files.com, noting it is always up and running with quick support responses. (29 reviews) **What users dislike:** - Users find Files.com **complexity and confusion** in navigation and file searching, impacting their efficiency and experience. (19 reviews) - Users find the **costly pricing structure** of Files.com to be a significant concern based on usage and configuration. (16 reviews) - Users are concerned about **pricing issues** , citing rising costs and frequent changes to pricing plans. (15 reviews) - Users face a **difficult learning curve** with Files.com due to its extensive features and complex options. (7 reviews) - Users find the **learning curve steep** due to the complexity of configurations and advanced features for beginners. (6 reviews) - Integration Issues (5 reviews) - Poor Documentation (5 reviews) - Slow Performance (5 reviews) - Lack of Functionality (4 reviews) - Missing Features (4 reviews) ## Files.com Reviews ### 1. Reliable Backup and Centralized File Management That Improves Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Anton A. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Files.com?** At Startslice, the biggest value for us has been Files.com’s backup capabilities and centralized file management. We use it to keep generated files in one place instead of relying only on separate FTP environments, which gives us better visibility and more control over file operations. A major benefit in our workflow is that files are not just transferred, but also stored in a structured way, which makes it easier to track activity, review what was sent, and reduce the risk of losing important files. This has made our file handling process more reliable and easier to manage compared to working directly through fragmented FTP setups. **What do you dislike about Files.com?** The main drawback for us is pricing flexibility. For lower-volume use cases, it can feel like you are paying for a larger-scale setup than you actually need. We would also like to see a more separate sandbox or testing environment, because debugging in the same account requires extra care with permissions and folder access. Better low-volume pricing options and a cleaner test environment would improve the experience. **What problems is Files.com solving and how is that benefiting you?** Files.com is helping us solve the challenge of managing file transfers and backups across external file environments in a more organized way. At Startslice, it gives us a centralized layer where files can be stored, tracked, and managed more reliably instead of relying only on separate FTP processes. The main benefit for us is better operational visibility, more structured file handling, and less overhead in maintaining file workflows. This makes the overall process more dependable and easier to manage. ### 2. The All-in-One File Orchestration Layer That Replaced Our Entire Custom Middleware Stack **Rating:** 5.0/5.0 stars **Reviewed by:** Denys U. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Files.com?** I like the centralized automation and reliability of Files.com. It completely eliminated our fragile custom Apex + middleware setup by acting as a smart orchestration layer that automatically routes files to the right FTP servers based on rules, keeps a secure backup of everything, and handles bi-directional sync with zero maintenance. The combination of smart routing, scheduled syncs, webhooks, automatic retries, and a clear dashboard with proper alerts means we no longer waste time chasing FTP failures or debugging scattered logs. Everything just works reliably. Files.com turned a painful, high-maintenance process into something simple, visible, and scalable. The initial setup was smooth and fast, and their support team was responsive. The API docs are especially well-written, making it much easier than our old custom PHP + Apex solution. **What do you dislike about Files.com?** The only real drawback we’ve encountered is pricing. While the price is absolutely justified for companies with high file volumes, complex routing needs, and heavy daily usage like ours (it easily replaces custom middleware and saves huge development and maintenance time), it feels significantly high for smaller teams or lighter workloads. As a development company, we especially lack flexibility in the pricing model. A client who only needs to synchronize a couple of files per day still ends up paying nearly the same as a large enterprise running thousands of transfers. More granular, usage-based or tiered options for low-volume cases would make the platform much more accessible to a wider range of companies. **What problems is Files.com solving and how is that benefiting you?** Files.com acts as a secure, automated orchestration layer, eliminating fragile setups by smartly routing files, maintaining backups, and handling syncs with zero maintenance. It simplifies a painful process, providing reliability and scalability. ### 3. Files.com Access Review: Reliable File Access with Enterprise-Grade Security **Rating:** 5.0/5.0 stars **Reviewed by:** Shravankumar L. | Information security analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Files.com?** As an admin for three sites in Files.com, I appreciate the platform’s strong security-first approach, granular permission model, and detailed audit logging, which make it easy to enforce least-privilege access and maintain compliance. The ability to manage users, roles, IP allowlisting, and automation independently across sites ensures clear isolation and reduces the risk of misconfiguration. Support for multiple secure file transfer protocols such as SFTP, FTPS, HTTPS, and APIs simplifies integrations with internal systems and external partners, while the automation and monitoring capabilities help keep file operations reliable and well-governed without adding operational overhead. **What do you dislike about Files.com?** As an admin, I appreciate the powerful capabilities Files.com provides. With slight enhancements to the reporting customization and permission structure visibility, it could further streamline access reviews and daily admin tasks. Overall, it’s a solid platform that continues to evolve in the right direction. **What problems is Files.com solving and how is that benefiting you?** Files.com solves the problem of insecure and fragmented file transfers by providing a centralized, secure platform with strong access controls, encryption, and detailed audit logging. From an admin perspective, this reduces the risk of data leaks, simplifies user and permission management, and makes it easier to enforce least-privilege access across multiple sites. The support for multiple secure transfer protocols and automation also minimizes manual effort, improves reliability, and helps meet compliance and audit requirements without adding operational overhead. ### 4. Secure and User-Friendly File Transfer **Rating:** 5.0/5.0 stars **Reviewed by:** Wilman P. | Manager - Infrastructure & Security, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Files.com?** I like using Files.com for securely moving files over a secure platform, which allows me to share files without worrying about data being compromised. I appreciate the ease of use from their site, as it lets me easily upload files and share them with anyone without any issues. The initial setup was super easy and fast, which is really helpful. Overall, Files.com has proven to be very valuable and reliable for my needs. **What do you dislike about Files.com?** There could be more features or ways to share files. I would like stronger authentication protocols and maybe a desktop version or on-prem to integrate with my servers/software. **What problems is Files.com solving and how is that benefiting you?** I use Files.com to move files securely and share them without worrying about data being compromised. ### 5. Reliable, Secure, and Easy-to-Manage File Transfers with Files.com **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Files.com?** Files.com has been a great experience for our team. It’s reliable, easy to manage, and much simpler to use than a lot of traditional file transfer tools. We especially like that it combines strong security and admin controls with an interface that’s actually approachable. Overall, it’s been a dependable platform and one I’d recommend. **What do you dislike about Files.com?** there is not much to dislike, it is easy to use **What problems is Files.com solving and how is that benefiting you?** Files.com solves a few key problems for us around file transfer, storage, and external collaboration. Before using it, we had a mix of tools and manual processes for sharing files securely with clients and partners, which was time-consuming and hard to manage. With Files.com, everything is centralized. We can securely transfer large files, manage user access, and automate workflows in one place. That’s reduced the back-and-forth and removed a lot of operational friction for our team. It’s also improved reliability and visibility. We no longer worry about failed transfers or losing track of who has access to what—everything is auditable and controlled. That gives us more confidence, especially when dealing with sensitive or business-critical data. Overall, it’s saved us time, simplified our processes, and made file sharing much more secure and scalable. ### 6. Powerful tool for automating file transfers and sharing with customers and external entities **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Files.com?** The product has been “great” for our company and meets our needs in many ways. We’re able to automate file processing and provide a secure platform for sharing files with both internal and external entities. It is HIPAA compliant, which is extremely important to our organization. The variety of options and integrations also gives us the flexibility to meet both existing and new requirements across all of our customers and partners. They are very customer-focused and forward-looking. They want to understand what customers are using their products for and explore ways to extend the product to meet current and future needs. They have implemented the requested enhancements and have been very attentive and responsive to our needs. **What do you dislike about Files.com?** It took us a little time to understand which tool to use for each requirement. Once we understood the model, we were able to quickly build what we needed. We’d like to see more flexibility around security, auditing, and reporting. **What problems is Files.com solving and how is that benefiting you?** Common platform to share and transfer files between various entities associated to our organization. Provides notification flexibility and automation which is very effective. ### 7. Secure Sharing Made Easy with Files.com **Rating:** 4.5/5.0 stars **Reviewed by:** Chris T. | Information Services Coordinator, Primary/Secondary Education, Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2026 **What do you like best about Files.com?** I use Files.com to share secure files rather than sending sensitive data through email. I really like the ease of use and the ability to leverage the flexibility that it offers. It integrates seamlessly with a variety of different applications, including Google Cloud and other SaaS tools, which can be set up and configured in minutes rather than hours. The ability to share files securely with a unique link offers a lot of flexibility, and integrating Files.com with DUO for MFA ensures an extra layer of security. The setup was easy and seamless. **What do you dislike about Files.com?** I'd like Files.com to offer more advanced file sorting options. This would allow me to keep folders and files more organized. I'd like to be able to drag and drop files and sort by specific file types, names, and dates. **What problems is Files.com solving and how is that benefiting you?** I use Files.com to share secure files and collaborate securely, avoiding email for sensitive data. It saves me time with easy setup, offers flexibility with secure link sharing, and integrates smoothly with other tools. ### 8. Seamless File Transfer with Exceptional Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron C. | Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** I like the UI and simplicity of the product site on Files.com, which allows our users to quickly pick up the platform and be the most efficient they can in their jobs. I appreciate the newly announced innovation of expectations, which will allow us to be proactive on unsent file errors rather than reactive. The platform provides a secure, effective, and concise location to safely share files. The initial setup was efficient, and we had assistance along the way. **What do you dislike about Files.com?** We would like for the group admin to have the ability to edit, delete, add, etc. users. Right now they can't. Files.com is working with us on adding this feature however. **What problems is Files.com solving and how is that benefiting you?** Files.com provides a secure and effective way to share files, making our users efficient with its simplicity. The newly announced expectations feature helps us be proactive about unsent file errors. ### 9. Secure, Reliable Platform with Room for Setup Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jim R. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Files.com?** I really appreciate the security of Files.com. It's definitely the standout feature for me. We've had experiences with other file transfer platforms where bad actors got access to files, but with Files.com, it's very secure, almost enterprise-level. This helps us keep everything safe between us and our clients, which is crucial. **What do you dislike about Files.com?** Some of the things that are probably the most difficult for us are the fact that it can be a little cumbersome to get everybody set up, a lot of work to do there. The biggest issue has been with the user management. But like I said, it looks like they've really improved that significantly. **What problems is Files.com solving and how is that benefiting you?** I use Files.com for secure data transfer between clients and us, solving encryption and security issues. It provides a secure method for clients to manage their own accounts, making it reliable. ### 10. Easy to Use, Affordable, and High-Performing File App **Rating:** 5.0/5.0 stars **Reviewed by:** Maazin A. | IT, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Files.com?** Ease of use: The application is easy to navigate, and users can efficiently find what they need. Like other file applications, it offers an intuitive user interface that makes tasks quick to complete. It’s also affordable for our organization, delivers robust performance, and is straightforward to manage from an admin perspective. **What do you dislike about Files.com?** Although the user interface is easy to navigate, the page doesn’t offer much in terms of color or theme. **What problems is Files.com solving and how is that benefiting you?** This is a file-sharing and storage provider that also serves as a document liaison for our team. It benefits our organization because it gives us a secure solution that fits within our group policy restrictions. ### 11. Great solution and better pricing. UPDATE **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Files.com?** Like all other cloud sharing services once you have a TON of data there the company will jack up your pricing to unrealistic prices. We've moved to implementing our own cloud as every single provider has done this to us after a year or two or three (max). **What do you dislike about Files.com?** Once you go into renewals the folks there are pretty hard to deal with. No breaks, give us more money. I'd shy away from these types of services and pay the money to implement your sharepoint or other internal cloud solutions. You will save money in the long run and not have to worry about your data being held hostage. **What problems is Files.com solving and how is that benefiting you?** Security risks of an on premise FTP server. Securely and easily share files or folders with clients with no need to logon or set up accounts etc. **Official Response from Adam OBrien:** > Thanks so much for taking the time to review Files.com - our team is thrilled to hear that there's so much that has been working for your organization! I will make sure to get a note over to our product team regarding the indexing/searching feature you have outlined above for consideration of a future release. ### 12. Secure, Intuitive, and Feature-Rich File Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua G. | Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Files.com?** I find Files.com to be very intuitive and easy to use. It provides many features not found in their competitors. They seamlessly offer FTP and SFTP services, which allow us to securely share files with other businesses and organizations. The initial setup of Files.com was very easy, and we didn't require any assistance from their technical support. We were able to handle everything ourselves in-house. **What do you dislike about Files.com?** I don't have much to complain about. It works very well for us. The only thing I could think of is if they expanded their cloud offering to include becoming a replacement for on-premise file servers. **What problems is Files.com solving and how is that benefiting you?** Files.com prevents us from needing to host our own SFTP server, sidestepping security issues and offering intuitive, secure file sharing. ### 13. Reliable Platform with Great Stability and Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | AVP of Technology, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** I really like the stability of the Files.com platform, which ensures on-time delivery of our data. The ease of use is another huge benefit as it makes onboarding simpler and decreases the time to market, while also simplifying the staffing model for my technology teams. I also appreciate the agility of the engineering team. **What do you dislike about Files.com?** I would love to see additional abstraction around recipients/users where they self manage their communication profiles. If they switch to Google from Amazon this would allow them to self service and cutover at their own pace. **What problems is Files.com solving and how is that benefiting you?** Files.com helps with software consolidation, reduces operational expenses, and improves data exchange. The platform's stability ensures timely data delivery, and its ease of use simplifies onboarding and staffing models, accelerating time to market. ### 14. Effortless File Management & Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Greg F. | Director of Information Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Files.com?** I really like the ease of use of Files.com, as it was very easy to set up and start using on day one. It's also very easy to train others on how to use and access their files. Additionally, Files.com makes it simple to find and move files as needed, notifies people when things are updated, and integrates well with other products. **What do you dislike about Files.com?** One suggestion I have is that the app doesn't show files by date modified. Also, it can be sort of difficult to locate these on a mobile device. **What problems is Files.com solving and how is that benefiting you?** Files.com is easy to use, notifies updates, integrates well with other products, and simplifies finding and moving files. It's used to ingest client files and create work orders. ### 15. Efficient File Transfer Hub with Seamless User Management **Rating:** 5.0/5.0 stars **Reviewed by:** Javier S. | Sr. Director, Enterprise Applications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** I like that Files.com just works. Using Files.com has reduced the number of issues and communications when connecting with external partners. I find user maintenance is a non-issue with auto deprovisioning and there's no administrative overhead in keeping our accounts up to date. The initial setup is quite easy and straightforward. I've been a fan of the platform for a long time now and it seriously just works. **What do you dislike about Files.com?** I'd be curious to see if it could start to handle more ETL tasks. Or even replace some function/logic app tasks. Schema validation would be a quick one. **What problems is Files.com solving and how is that benefiting you?** I use Files.com as a hub for partner connections, reducing issues and communications. Automatic deprovisioning means no administrative overhead for account maintenance. ### 16. Files.com is an easy to use, cost effective SFTP solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Todd E. | DIR of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Files.com?** Easy to use interface. Quick to setup, easy to control permissions, and easy to customize the interface (branding.) **What do you dislike about Files.com?** I don't know if there is anything I dislike, per se. I think the functionality I need is there. It might not be as infinitely customizable as some would like, but it works for me and our organization. **Recommendations to others considering Files.com:** If you need an easy to setup & manage SFTP solution for your small to medium business, this is it. **What problems is Files.com solving and how is that benefiting you?** We are a small shop and don't need a big, fancy SFTP environment to manage and keep up with. This allows us to provide the necessary file-sharing capabilities and control permissions to allow our vendors and customers to access our data. The various security options are flexible for our different connectivity needs with vendors, distributors, and team members. ### 17. Seamless Google Cloud Storage (GCS) Management with Files.com **Rating:** 5.0/5.0 stars **Reviewed by:** Josh L. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2026 **What do you like best about Files.com?** We use Files.com as an interface to Google Cloud Storage, which gives us the ability to easily manage access. It's a perfect veneer for our needs, providing an extra layer of permissions, history, permission fencing, and public access. We also appreciate the file permissioning and fencing to prevent unintended access, and that it works well without getting in the way. The command line interface (CLI) is handy as it gives us programmatic access, and the initial setup was very easy. **What do you dislike about Files.com?** Nothing really. It works and works well. **What problems is Files.com solving and how is that benefiting you?** We use Files.com as an interface to Google Cloud Storage, where it helps us easily manage access, provide extra layers of permissions, history, and permission fencing to prevent unintended access. ### 18. Full-Featured, Polished Platform for Effortless Client & Vendor File Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Files.com?** Files.com has been an excellent resource for our company when it comes to moving and sharing data with clients and vendors. It’s one of the most full-featured hosting platforms I’ve used, and we still don’t utilize it to its full potential. The customer support team is responsive and proactive with opportunities to learn and use the platform in new ways. I also find the layout and overall design polished, clean, and intuitive, which makes it easy to navigate and use day to day. **What do you dislike about Files.com?** I have yet to find anything lacking for our uses of Files.com. We utilize file sharing, automation, and SFTP which have all worked without issue. **What problems is Files.com solving and how is that benefiting you?** Files.com allows us to quickly and securely share data back and forward with our clients. Us as a business and our clients appreciate the ease of use and minimal setup required to share large amounts of data. It has also been an excellent SFTP for use in automation. Not having to host our own SFTP has been a great time saver and gives us more options to collaborate with our vendors. ### 19. Reliable, Secure, and Simple — Perfect for Business Use **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh G. | Sr. System & Network Administrator., Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Files.com?** We’ve been using Files.com for our SFTP and file-sharing needs, and it’s been an excellent experience overall. The platform is very reliable, easy to manage, and secure, which is exactly what we were looking for. What I like most is how intuitive the interface is — even team members with basic technical knowledge can use it without issues. The performance is consistent, uploads/downloads are smooth, and the integration options make it flexible for different workflows. Their support team and account managers are outstanding. Every time we had a question or needed guidance, they responded quickly and professionally. It’s clear that customer satisfaction is a real priority for them. I’ve used a few other file transfer services before, but Files.com stands out for its combination of simplicity, security, and dependability. Definitely a service worth recommending to any business that values efficiency and data protection. **What do you dislike about Files.com?** There isn’t much that I dislike, but I have already suggested to the team that they add a versioning service. They assured me that they are working on it and plan to implement it soon. **What problems is Files.com solving and how is that benefiting you?** I upload large files and share them with my team, allowing everyone to access them remotely. This really helps us maintain a collaborative work environment. ### 20. Reliable, Fast & Easy-to-Use Cloud Storage **Rating:** 5.0/5.0 stars **Reviewed by:** Alaina A. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Files.com?** Files.com has been a game-changer for our company’s photo storage and file management. As a large furniture manufacturer handling a high volume of high-resolution images, it makes everything effortless. The platform is secure, easy to use, and reliable—even when transferring large files. Its automation tools, permission controls, and seamless integrations save us time and keep things organized across teams. Setting up Files.com was a breeze, requiring minimal effort to integrate into our workflow. Onboarding was quick, thanks to the platform's intuitive design. We use it daily to manage and share high-res images, and it’s become an essential part of our process. Files.com ensures we consistently meet our media storage and sharing needs without hassle. Unlike some "big tech" solutions, Files.com prioritizes usability and customer support—making a huge difference. If you're looking for a secure, scalable, and user-friendly cloud storage solution, I highly recommend Files.com. It's been vital in streamlining our media management! **What do you dislike about Files.com?** There’s not much to dislike, but I would love to see even faster bulk upload speeds for extremely large files. **What problems is Files.com solving and how is that benefiting you?** Files.com is solving several problems for me at work. It allows us to store all of our product photography in one secure place, making it easy for our sales force and customers to access high-resolution images and brand assets at any time. This ensures everyone has the most up-to-date materials, which streamlines the process and improves efficiency. It also keeps everything organized and easily accessible, saving time and reducing the need for back-and-forth communication. ### 21. Intuitive Interface and Easy Integration, But Challenging API **Rating:** 5.0/5.0 stars **Reviewed by:** Alejandro L. | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Files.com?** I like that the Files.com interface is easy to use, which makes it easy to share files and folders. I also appreciate the ability to upload a file simply by dragging it into the folder on Files.com. The initial setup was very simple, without any issues. **What do you dislike about Files.com?** We have not achieved automation via the APIs for automatic uploading of the files; we couldn't get them to work. We suppose we are misunderstanding something in the documentation or the examples for this task. **What problems is Files.com solving and how is that benefiting you?** I use Files.com to share reports and spreadsheets between departments. The interface is easy to use, allowing you to upload files by dragging them and share them efficiently, improving collaboration. ### 22. Effortless File Transfers with Files.com **Rating:** 5.0/5.0 stars **Reviewed by:** Saikrishnaraju K. | Network Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** I use Files.com to transfer files with external customers. It's an awesome solution because it's so easy and flexible for end users to use, upload, and download files. This also saves a lot of time and allows for continuous file transfer processes. I particularly like the ease in transferring files and using the application. **What do you dislike about Files.com?** Na **What problems is Files.com solving and how is that benefiting you?** I use Files.com to transfer files with external customers. It's an awesome solution because it's easy and flexible for uploading and downloading files, saving a lot of time and ensuring a continued process in file transfers. ### 23. Incredibly user-friendly and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Nick E. | Senior Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Files.com?** One of the things we appreciate most is how easy it is to onboard new users. Even those unfamiliar with Files.com can set up their accounts with minimal guidance from our team. When questions do arise, the built-in support resources are helpful and accessible, allowing users to find answers quickly. We frequently set up SFTP automations integrations between our clients and Files.com, and the process is consistently smooth. Our clients rarely have questions and are able to complete the setup with ease, which speaks to the platform’s thoughtful design and reliability. **What do you dislike about Files.com?** I wish the daily email notifications offered more customization options like choosing whether to receive them in the morning or evening or a specific time of day. It’s not a major issue, but having that flexibility would be a nice enhancement to the overall experience. **What problems is Files.com solving and how is that benefiting you?** Files.com helps us streamline secure file transfers and user management across our organization and with external clients. We often need to set up SFTP automations between our clients and our internal systems, and Files.com makes that process incredibly smooth. It eliminates the complexity typically associated with file transfer setups, allowing both technical and non-technical users to get up and running quickly. ### 24. Simple to Use, Powerful File Sharing with Expert Helpdesk Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Files.com?** Files.com is simple to use and fairly intuitive without being overly simplified. The helpdesk staff is extremely knowledgeable. It’s far more than just a basic file-sharing service; it has replaced at least seven different file receiving and transmitting services I used before. Since we started using it, we’ve had exactly zero downtime, and the site is consistently responsive. The pricing is a flat fee, so there are no surprises. **What do you dislike about Files.com?** The only downside to Files.com is sometimes they aren't always clear about certain features. **What problems is Files.com solving and how is that benefiting you?** Any time we need to get files or data to someone there's an integration or a way to do it. They have actually added new features to solve some of our legacy problems within days, just because we asked. ### 25. Top-Notch SDKs, API, and Support—SFTP Done Right **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Files.com?** SDKs, API and support are top notch. Any time I've had an issue, which is few and far between, I received a call from a very capable technical person who was able to answer all my questions directly to completely resolve my issues. **What do you dislike about Files.com?** I can't think of a single thing. They're really spent a lot of time perfecting SFTP. Lots of integrations, easy to use. **What problems is Files.com solving and how is that benefiting you?** They provide an easy interface for us to meet our clients where they're at with SFTP. ### 26. Robust Storage and SFTP Service with Easy Setup **Rating:** 5.0/5.0 stars **Reviewed by:** D Z. **Reviewed Date:** November 18, 2025 **What do you like best about Files.com?** I love how Files.com is not only secure but also integral to our SaaS services, which is crucial for our business operations. I find their approachability and ease to work with particularly appealing, as it facilitates seamless interactions. The robustness of their services stands out, offering a reliable backbone for our file storage and SFTP needs. It's impressive how Files.com provides a comprehensive suite of services, making it feel like they can handle everything we throw at them. Their SFTP service is particularly noteworthy for its universal acceptance among all our SaaS services, ensuring compatibility and smooth integration. Additionally, I appreciate the simplicity of their initial setup process, which allowed us to get on board in just minutes, demonstrating their commitment to user-friendly experiences. **What do you dislike about Files.com?** Their user management service could use some refinement. **What problems is Files.com solving and how is that benefiting you?** I find Files.com provides secure file storage and universally accepted SFTP services, making it reliable for our SaaS needs. ### 27. Very useful, and with many integration options **Rating:** 5.0/5.0 stars **Reviewed by:** Javier B. | IT PM, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Files.com?** Easy SFTP server with time based integrations. But also we started using Servers Synch. Synchronizing a remote SFTP in one of Files.com **What do you dislike about Files.com?** Price can be a bit high. However it worth for some of the functions available **What problems is Files.com solving and how is that benefiting you?** Easy way to have SFTP functionality without having internal infrastructure. One of our main vendors did not let us get into their SFTP with our middleware as it was using a 78 range of IPs. Their whitelist limit was 5. So we could access to this remote server with Filed.com with a 1 fixed IP and then Synch it in our Fliles.com SFTP where our middleware can successfully access. ### 28. Seamless Large File Management, Simple to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Files.com?** I truly appreciate the user interface of Files.com; it is simple and incredibly intuitive, which enhances the overall user experience. The ease with which I can create folders, establish shares, and configure permissions surpasses what I experienced with Smartfiles.com. The automation and sync features, particularly between remote servers, have been simplified significantly. I greatly value the effort that goes into making such a user-friendly interface, knowing it’s no small feat. The straightforward setup is a major highlight for me, as it doesn't require any coding knowledge, thereby broadening its usability across more users. This ease enhances my administrative capabilities, allowing me to easily manage and create essential file syncs that are vital to our business processes. Additionally, the help and support provided are excellent, which further enriches the product's ease of use. Another aspect I like is the smooth transition process from Smartfiles.com to Files.com. The migration was nearly seamless, with settings and files well-transferred without the need for password changes. My team hardly noticed any differences except for the improved UI and sharing methods, which were straightforward and well-documented, making it easy to relay information to my team. Overall, the migration was impressive and left me very satisfied. **What do you dislike about Files.com?** I encountered an issue where certain sync functions did not work as expected when syncing files between servers. For instance, I tried to move a file from one server to another, but it did not work. After opening a help ticket, I found out that the platform does not allow moves from certain remote servers, which was not stated clearly anywhere. This lack of information was frustrating because the option appeared available but was not functional. Although there might have been updates to address this, it was an area I found lacking initially. **What problems is Files.com solving and how is that benefiting you?** Files.com solves large file sharing challenges, overcoming email size limits and simplifying external communication. It streamlines business operations with sync and API features, reducing complexity and supporting secure data transfers with vendors, partners, and our parent company. ### 29. User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** kris_west@danielsjewelers.com W. | I.T. Support and Service Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Files.com?** I like using Files.com for its ease of use, and I find the client amazing. The logs are really helpful for troubleshooting. I also appreciate that the support team is quick and responsive. Setting up Files.com was very easy, which is a big plus for me. **What do you dislike about Files.com?** Alerting could be more robust. I would like realtime alerting with troubleshooting steps. **What problems is Files.com solving and how is that benefiting you?** Files.com syncs files from on-premises servers to the cloud and handles SFTP traffic from multiple vendors. ### 30. Simple Onboarding and Straightforward Customer Migration **Rating:** 5.0/5.0 stars **Reviewed by:** TJ C. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** Onboarding was simple and migrating our customers was straightforward **What do you dislike about Files.com?** Logging can be difficult to sift through and permissioning isn’t granular **What problems is Files.com solving and how is that benefiting you?** We immediately got access to tons of different transfer methods. They are intuitive to use and accessible ### 31. Effortless File Management with Excellent Configuration Options **Rating:** 4.5/5.0 stars **Reviewed by:** Aaron D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Files.com?** I like that Files.com is easy to use and has excellent options for common configurations for SFTP transfer. The user interface is straightforward and intuitive, which makes it easy for end users to make configuration options themselves. I'm also happy with the improvements in the current version. **What do you dislike about Files.com?** For data movement/transfer, the product has progressed nicely since we started using it. **What problems is Files.com solving and how is that benefiting you?** Files.com offers SFTP and similar protocols, providing secure file transfer access with both UI and traditional methods. ### 32. Rapid, Secure File Delivery with Enterprise‑Grade Security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Files.com?** It provides a reliable, enterprise‑grade managed file transfer platform with native SFTP support, granular permissions, audit logging, and simple administration—making secure file sharing with clients and partners straightforward. **What do you dislike about Files.com?** They don’t offer flying lessons. Jokes aside, there’s honestly nothing I dislike about it. **What problems is Files.com solving and how is that benefiting you?** It allows us to move sensitive data quickly while maintaining strong access controls, encryption, and auditing, giving both our teams and our clients confidence in how files are shared. ### 33. Simple SaaS solution that provided a quick, fairly priced, feature rich solution for a need we had. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 04, 2021 **What do you like best about Files.com?** I needed a replacement solution that supported: PKI certs Integration with OKTA for MFA SFTP / HTTPS transports Granular permissions While I could have built this on my own it would have taken time and those grey dollars equate to money spent This solution went from a demo for 1-2 weeks into production with a small learning curve for the team Their tech support is EXCELLENT. I also REALLY like that they have a fast turn around on introducing enhancements. I gave some feedback about updating their agents being pretty antiquated process and within a few weeks they had a more modern approach. **What do you dislike about Files.com?** The cost is the only truly negative thing I can say about this product. I am not big fan of the renewal process and have struggled to get some compliance questions answered without buying up to get access to their professional services (ridiculous when you are a paying customer) but in their defense their FAQ covered 90% of my questions. **What problems is Files.com solving and how is that benefiting you?** Need to replace ancient edge FTP server with more secure SFTP/HTTPS server with PKI and MFA This offloaded the uploads and downloads direction from our internet edge too Has some other nice features of acting as a relay vs a repository when we need to send photos to our partner. ### 34. Easy Out-of-the-Box Setup, Fully Tailored with SAML SSO Provisioning **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Files.com?** Very easy to go from out of the box configuration to fully tailored to my organizations needs. including SAML SSO with user provisioning and deprovisioning **What do you dislike about Files.com?** nothing but praises to sing about them to be honest **What problems is Files.com solving and how is that benefiting you?** Files.com makes the task of sending and receiving files from vendors via SFTP easy work, and with their agent, files can be automatically sync'd to servers/file shares without adding steps to other existing automated processes. Their user management functionalities around SSO are amazing and part of what makes files.com a great fit for us. ### 35. It Just Works! **Rating:** 5.0/5.0 stars **Reviewed by:** Roger P. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** The service is very secure, reliable, and easy to use. It "just works". When you contact customer support, they always respond promptly. **What do you dislike about Files.com?** I have not encountered any issues using Files.com **What problems is Files.com solving and how is that benefiting you?** Files.com allows us to securely receive/send files with our clients. It provides full auditing to meet our compliance needs. We are also using Child Sites to provide enhanced security for some of our clients. ### 36. Easy Setup, Secure and User-Friendly with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Luke H. **Reviewed Date:** December 16, 2025 **What do you like best about Files.com?** I love everything about Files.com! It's very easy to use, making it a breeze to set up and start using, thanks to its plug and play nature. The administration interface is straightforward and easy to understand. Their customer support is next level, always helpful and responsive. I also really appreciate knowing that data is safe and secure with Files.com, which is crucial for our operations. We have it integrated into several systems, showcasing its versatility. **What do you dislike about Files.com?** Sometimes the Desktop v6 app is buggy. However, whenever there may be an issue, I know the Support team is there to assist. **What problems is Files.com solving and how is that benefiting you?** Files.com solves ease of use, administration, and securing file delivery to our clients and vendors. ### 37. Reliable, Easy-to-Manage Replacement for Legacy FTP with Strong Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Files.com?** The Files.com interface is intuitive, feature-rich, and easy to configure. Their support team has been responsive and consistently willing to jump on a call to walk through questions and help troubleshoot issues. **What do you dislike about Files.com?** Nothing significant to note. The platform has been stable from day one, and support has been consistently responsive and helpful. **What problems is Files.com solving and how is that benefiting you?** Files.com replaced our legacy FTP servers and integrates cleanly with both S3 and on-premises resources. ### 38. Effortless Setup, Pricing Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Siddhesh G. | VP Products, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Files.com?** I use Files.com because it makes transferring client data easy with its SFTP capabilities. I like that it is easy to set up and found the onboarding process to be straightforward. **What do you dislike about Files.com?** Support and pricing model **What problems is Files.com solving and how is that benefiting you?** Files.com makes transferring client data easier through its easy SFTP setup. ### 39. Strong Praise from Long-Time User **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2025 **What do you like best about Files.com?** It is very simple and easy to use, both for posting large files to share with clients, and for my clients to receive the files. It does not require add-ons, signing up for things, and helps our company maintain a professional interface with our clients. We use it all the time and it was easy to implement and easy to integrate into our work flows. After more than 10 years of use, we have only used customer support once and they addressed our issue quickly. **What do you dislike about Files.com?** In the past, there were some limitations that caused us issues, but for the past 3 to 4 years, we haven't had any issues. **What problems is Files.com solving and how is that benefiting you?** We use Files.com to easily share large files with collaborators and clients. ### 40. Files.com Great Company, Great Team, Great Software **Rating:** 5.0/5.0 stars **Reviewed by:** Patti R. | Senior Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2024 **What do you like best about Files.com?** What is best about Files.com, is their amazing team. They are always there for the customer. The product is integral to our business. The documentation is very useful and instructive. Also, they manage ALL kinds of connections. Recently we had a request for a connection that was not usual and of course Files.com's answer was, yes, we can handle that. AND, it was sooo easy to implement. **What do you dislike about Files.com?** There isn't really anything I dislike but as the product is growing and expanding, there are improvements that need to be implemented. I am impressed with the improvements that are being made and look forward to see more.... **What problems is Files.com solving and how is that benefiting you?** Working with Files.com to develop more complex integrations is very exciting and engaging. The automations are really reliable and easy to code. When I have a new connection, I always look to see if Files.com can be utilized. ### 41. Great features and excellent customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar M. | Lead Integration Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2025 **What do you like best about Files.com?** The features work well and every time I have an issue or doubt the support team is there to guide me. The facility of use is incredible. Everytime US customers come with a new way of connection, I check Files.com and they have already implemented that so I don't have to build something specific in my system. **What do you dislike about Files.com?** There is nothing bad about Files.com. The unique thing that could improve is the logs in AS2 but that's it. Again, nothing bad. **What problems is Files.com solving and how is that benefiting you?** our customers use Files.com to put the files and therefore, we can process them. Files.com mounts external SFTPs so I don't have to deal with that but only Files.com connections. Files.com deals with AS2 connections so for me, it is only a SFTP connection and i don't have to build a specific connector ### 42. Reliable, Secure, and Easy-to-Use File Management Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Boon X. | Associate Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Files.com?** Files.com offers a highly intuitive interface that makes file transfers and sharing incredibly easy, even for non-technical users. The platform provides strong security features like encryption at rest and in transit, role-based access controls, and detailed audit logs, ensuring data safety and compliance. I particularly appreciate its seamless integrations with popular cloud storage services and its automation features, which save significant time in repetitive workflows. The customer support team is also very responsive and knowledgeable. **What do you dislike about Files.com?** While the platform is robust, the initial setup can feel overwhelming due to the wide range of configuration options. Some advanced features require a learning curve, especially for users without prior experience in secure file transfer systems. Additionally, the pricing structure may feel a bit steep for smaller teams with basic requirements. **What problems is Files.com solving and how is that benefiting you?** Files.com has streamlined our secure file transfer workflows, reducing dependency on multiple tools for managing and sharing sensitive data. Its centralized platform allows for easier tracking, auditing, and automation of file transfers, which has improved both efficiency and compliance. By integrating with our existing cloud services, it eliminates manual steps, speeds up data exchange with clients, and ensures that our files remain secure in transit and at rest. ### 43. Secure and easy solution for Enterprise SFTP integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Isidro M. | IT Lead, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Files.com?** The interface to create a new SFTP folder and grant user permissions is very easy to use. You also get a number of choices to connect to the files repo, including an very well documented REST API, which make it very easy for partners to integrate. **What do you dislike about Files.com?** I haven't found any downsizes. We're saving a lot of costs associated with infrastructure and its O&M. **What problems is Files.com solving and how is that benefiting you?** Our local SFTP implementation was complex to maintain. We had to take care of all details such as: user and creation, permission and quota management, server operation and maintenance. Due to this, our file integration projects with partners will take several weeks to launch. We looked for a solution that would abstract all the prior described complexity. Files.com enabled us to get rid of it. It did not only saved us money, but also allow us to integrate with key partners and/or clients, generating revenue, while doing it. ### 44. Files.com and why we need it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2024 **What do you like best about Files.com?** reliable service, good configuration options and customizable for needs , support also on top of any questions **What do you dislike about Files.com?** very , very , very expensive ,please work on lowering prices **What problems is Files.com solving and how is that benefiting you?** access to files sharing platform and exchange with other users , plus keeping off any potential conflicts ### 45. Excellent File Transfer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Files.com?** Our company has used files.com for years. We have never had an issue with their service and it goes far beyond FTP transfers. With support for FTP, SFTP, Email, Web-based transfers, WebDAV and AS2 to start with, you have a ton of available options. The amount of integration options you have is amazing. API interfaces, client software and more. They can even mount OTHER SFTP servers through your account to provide a common interface for you transfer needs. No, you won't be spending $5/month on their service. The data governance and security feature alone warrant better pricing than that. For the services and functionality offered, pricing is fair and appropriate **What do you dislike about Files.com?** It is a premium service offering, so I do wish pricing was better. That's about my only dislike. Yes, I do believe pricing is fair, but you can quickly let the quote get out of control. Be very clear on your requirements and wants so you can make the best decision. **What problems is Files.com solving and how is that benefiting you?** This allows me to isolate user accounts from each other, restrict the removal and renaming of files so we always know when a file was received and by whom. Email alerts help ensure a file transfer is not missed. ### 46. Files.com for secure file exchanges **Rating:** 4.5/5.0 stars **Reviewed by:** Ralph G. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Files.com?** Fast, ease of use and great customer service. Easy to contact support. **What do you dislike about Files.com?** a few features that would be good to have around handling of zip files but ultimately not much really to report as a long-time user of the platform. **What problems is Files.com solving and how is that benefiting you?** Solves secure exchanges of files with our 3rd parties. Automating the movement of those files is also a huge time save. **Official Response from Kevin Bombino:** > Thank you for your feedback! We're constantly working to improve our platform, and I'll definitely share your comments about ZIP files with the team. ### 47. Effortless File Transfers with User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Atish H. **Reviewed Date:** December 18, 2025 **What do you like best about Files.com?** I love the easy-to-use interface of Files.com that doesn't require any coding or command line to set up connections to other SFTP/FTP. It has solved our problem of needing people with programming knowledge to connect to SFTPs. The initial setup was very straightforward, with no complicated setup process. It makes automated file transfers and logging quick and effortless. **What do you dislike about Files.com?** It is working as intended for us **What problems is Files.com solving and how is that benefiting you?** Files.com simplifies automated file transfers with easy setup and logging, eliminating the need for coding skills. ### 48. Flexible and Solid **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Vice President of Production, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Files.com?** Our use case is simple- Files.com replaced a slow, insecure in-house FTP server. But what we discovered in the transition was how foolish it was to ever self host. The files.com environment is exponentially more secure, flexible, easy to maintain, and elegant over all and our users rave about the improved interface and upload experience. We have discovered a world of utility and flexibility that we never thought to look for, let alone expect and now we're finding new powerful ways to integrate it into our data workflows. Setup was seamless, and customer support has been beyond fantastic despite being a very low revenue customer for them. **What do you dislike about Files.com?** As a relatively small non-profit, expense is always a factor but we have no regrets and the value we receive from it is well worth the cost which is certainly not out of line. We aren't exactly pushing the limits of what files.com offers but that's the only thing I can come up with as a "dislike," even though I would not claim it is unfair. **What problems is Files.com solving and how is that benefiting you?** Files.com has replaced outdated methods of file delivery with collaborators outside of our organization and allowed us to vastly improve the presentation of our brand and the reliability and convenience for partners. The power of files.com's flexibility, integrations, automations, and security have opened up new efficiencies for us and our partners and the files.com team improves at a rapid pace. ### 49. Secure, Trustworthy Internal File Sharing—Still Evaluating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2026 **What do you like best about Files.com?** It seems like a highly secure and trustworthy solution for file sharing internally with agentic workflows I'm excited to try. **What do you dislike about Files.com?** We're in the process of evaluating it so cannot comment. **What problems is Files.com solving and how is that benefiting you?** We have many files that we collaborate on, and we’re eager to see how we can best automate our workflows around the files we use most, while still maintaining the proper controls and oversight. ### 50. Very versatile and scalable product **Rating:** 5.0/5.0 stars **Reviewed by:** Jon B. | Director of IT Infrastructure, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Files.com?** Files.com serves as a flexible file management system which integrates effortlessly across different systems. Files.com provides support for multiple protocols and major cloud platforms which enables straightforward automation of file operations and secure management of large-scale data transfers. Our RareMed platform now works together with Files.com to automate file transfers while maintaining secure data sharing. We have achieved better operational efficiency while expanding our capacity to manage increasing amounts of data. **What do you dislike about Files.com?** Pricing is always a point of concern. Files.com tends to cost more than other file management systems making it less suitable for small businesses or organizations with limited financial resources. Users find the search for particular files challenging because of inadequate name, type, or date sorting capabilities which slows down file management efficiency. **What problems is Files.com solving and how is that benefiting you?** Files.com offers a single platform solution that resolves file transfer obstacles across diverse environments through its support for numerous protocols and integrations. Files.com maintains efficient connectivity and data exchange across both traditional FTP-based legacy systems and modern cloud platforms like AWS and Google Cloud. Organizations can automate file transfers across different systems using Files.com because it functions as both client and server for multiple protocols and includes ready-made integrations so they don't need to invest time in coding or managing servers. The versatile nature of Files.com enables secure and efficient file transfers between different systems while improving operational efficiency and simplifying mixed IT environments. ## Files.com Discussions - [What is files com?](https://www.g2.com/discussions/what-is-files-com) - 1 comment, 1 upvote - [What is Brickftp?](https://www.g2.com/discussions/what-is-brickftp) - 2 comments - [How to use file com?](https://www.g2.com/discussions/how-to-use-file-com) - 2 comments - [How good is files com?](https://www.g2.com/discussions/how-good-is-files-com) - 2 comments - [View Files.com pricing details and edition comparison](https://www.g2.com/products/files-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+02%3A07%3A32+-0500&secure%5Bsession_id%5D=1263de74-f6fc-4f76-b34f-2483421970f6&secure%5Btoken%5D=d779746be8a8e83d9f6ced51408303cd57c00dddbbe37857e881b9e8bcaef98f&format=llm_user) ## Files.com Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Boomi](https://www.g2.com/products/boomi/reviews) - [Celigo](https://www.g2.com/products/celigo/reviews) - [FCM](https://www.g2.com/products/fcm/reviews) - [Google Cloud Storage](https://www.g2.com/products/google-cloud-storage/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [LEAP](https://www.g2.com/products/leap/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Python](https://www.g2.com/products/python/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [S3 Drive](https://www.g2.com/products/s3-drive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TechnologyOne](https://www.g2.com/products/technologyone-technologyone/reviews) - [Wasabi Object Storage](https://www.g2.com/products/wasabi-object-storage/reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Files.com Features **Data Delivery** - Application Integration - File Transfer Acceleration **Management** - File Management - Synchronization - Scheduling - Performance **Development ** - Real-Time Integration - API Designer - Flow Designer - Pre-Built Connectors - Custom Connectors - Reusable connectors - Multi - tenant architecture **Functionality** - Mobile Support - Encryption - Extensibility - Reporting and Analytics **Functionality** - File Transfer - Language Support - File Backup - Mobile Support **Management ** - Monitoring & Notification - Routing And Orchestration - Data Mapping - Data Transformation - API Management **Governance** - Access Control - Compliance - Provisioning and Governance **Security** - Encryption - Authentication - Access Control **Security** - Data Encryption - Security Standards - Communication Protocol **Integration Options** - Data Virtualization - Managed File Transfers - Big Data Processing - EDI **Core Transfer Infrastructure - Managed File Transfer (MFT)** - File Transfer Acceleration - Application Integration - Content Routing **Deployment ** - Hybrid - Cloud to Cloud **Platform Capabilities - Managed File Transfer (MFT)** - Encryption - Mobile Support - Reporting and Analytics - Extensibility **Security & Compliance Controls - Managed File Transfer (MFT)** - Access Control - Compliance - Provisioning and Governance **Intelligent Automation & AI - Managed File Transfer (MFT)** - Anomaly Detection - Automated Policy Enforcement - Predictive Resource Allocation - Intelligent Routing ## Top Files.com Alternatives - [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) - 4.4/5.0 (518 reviews) - [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) - 4.6/5.0 (419 reviews) - [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) - 4.2/5.0 (1,473 reviews)