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At a Glance
Market Segments
Mid-Market (45.5% of reviews)
Small-Business (39.7% of reviews)
Entry-Level Pricing
Free Trial
Free Trial 1 Trial License
Files.com
Star Rating
(258)4.6 out of 5
Market Segments
Mid-Market (45.5% of reviews)
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansProgress ShareFile
Star Rating
(1,466)4.1 out of 5
Market Segments
Small-Business (39.7% of reviews)
Entry-Level Pricing
Free Trial 1 Trial License
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Files.com excels in File Transfer capabilities, scoring 9.7 compared to Progress ShareFile's 8.8. Reviewers mention that Files.com offers faster transfer speeds and more reliable performance during peak usage times.
- Reviewers mention that Files.com provides superior Quality of Support, with a score of 9.5 versus ShareFile's 8.2. Users on G2 highlight the responsiveness and helpfulness of the support team, particularly in resolving complex issues quickly.
- Users say that Files.com outperforms ShareFile in Ease of Use, scoring 9.3 compared to 8.5. Reviewers appreciate the intuitive interface and streamlined workflows that make it easier for teams to collaborate effectively.
- G2 users report that Files.com has a better File Management system, scoring 9.4 against ShareFile's 8.9. Reviewers mention features like advanced search capabilities and customizable folder structures that enhance organization.
- Users on G2 highlight that Files.com offers more robust Access Control features, scoring 9.5 compared to ShareFile's 8.8. Reviewers appreciate the granular permissions settings that allow for better security and compliance.
- Reviewers mention that Files.com shines in Product Direction, with a score of 9.2 versus ShareFile's 7.6. Users report that the frequent updates and new features reflect a commitment to evolving user needs and industry standards.
Pricing
Entry-Level Pricing
Files.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Progress ShareFile
FREE TRIAL
Free Trial
1 Trial License
Try ShareFile Premium free for 30 days.
- All ShareFile PREMIUM Features Included in Trial
Free Trial
Files.com
Free Trial is available
Progress ShareFile
Free Trial is available
Ratings
Meets Requirements
9.5
220
8.7
1,229
Ease of Use
9.3
226
8.5
1,230
Ease of Setup
9.4
201
8.5
455
Ease of Admin
9.3
180
8.5
438
Quality of Support
9.5
189
8.2
1,017
Has the product been a good partner in doing business?
9.4
176
8.6
419
Product Direction (% positive)
9.2
206
7.6
1,196
Features by Category
Signature Process
Not enough data
9.2
190
Not enough data
8.8
166
Not enough data
8.9
186
Not enough data
8.4
123
Not enough data
8.9
178
Not enough data
8.9
92
Not enough data
8.7
134
Not enough data
8.8
175
Agentic AI - E-Signature
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Scalability
Not enough data
9.2
139
Not enough data
9.2
156
Not enough data
8.8
104
Platform
Not enough data
8.4
87
Not enough data
8.5
96
Not enough data
8.2
62
Not enough data
9.0
107
Not enough data
8.4
60
File Management
Not enough data
8.5
606
Not enough data
8.5
715
Not enough data
8.7
722
Not enough data
8.2
654
Not enough data
8.1
473
Agentic AI - Cloud Content Collaboration
Not enough data
6.1
6
Not enough data
5.6
6
Not enough data
6.1
6
Collaboration
Not enough data
8.6
618
Not enough data
9.0
749
Not enough data
7.9
526
Not enough data
8.2
546
Administration
Not enough data
8.6
517
Not enough data
8.6
493
Not enough data
8.5
455
Not enough data
8.8
501
Not enough data
8.5
428
Not enough data
9.0
532
Platform
Not enough data
8.6
271
Not enough data
8.3
220
Not enough data
8.3
201
Not enough data
8.2
158
Data Delivery
Feature Not Available
Not enough data
9.0
88
Not enough data
9.1
84
Not enough data
Feature Not Available
Not enough data
Functionality
8.7
84
Not enough data
9.4
89
Not enough data
9.1
86
Not enough data
8.4
87
Not enough data
Governance
8.8
88
Not enough data
9.3
86
Not enough data
9.5
87
Not enough data
Core Transfer Infrastructure - Managed File Transfer (MFT)
Feature Not Available
Not enough data
8.9
23
Not enough data
9.3
23
Not enough data
8.5
23
Not enough data
Platform Capabilities - Managed File Transfer (MFT)
9.4
89
Not enough data
8.0
20
Not enough data
8.6
21
Not enough data
9.2
20
Not enough data
Security & Compliance Controls - Managed File Transfer (MFT)
8.8
88
Not enough data
9.3
86
Not enough data
9.5
87
Not enough data
Intelligent Automation & AI - Managed File Transfer (MFT)
6.8
19
Not enough data
6.8
19
Not enough data
6.9
19
Not enough data
7.4
19
Not enough data
Setup
Not enough data
8.2
22
Not enough data
8.9
22
Not enough data
8.0
22
Not enough data
8.6
23
Management
Not enough data
8.6
22
Not enough data
8.6
22
Not enough data
8.1
22
Generative AI
Not enough data
6.8
18
Agentic AI - Workflow Management
Not enough data
4.3
5
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
5.7
5
Not enough data
6.0
5
Not enough data
6.3
5
Communication
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Goal Creation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Feature Not Available
Not enough data
8.3
8
Not enough data
9.6
8
Content Planning
Not enough data
8.5
8
Not enough data
9.6
8
Not enough data
Feature Not Available
Marketing Campaign Performance
Not enough data
8.5
8
Not enough data
7.9
8
Agentic AI - Marketing Calendar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Other Features
Not enough data
8.5
8
Not enough data
9.2
8
Management
9.5
160
8.9
79
9.3
145
8.6
73
9.0
131
Feature Not Available
9.4
154
8.5
76
Functionality
9.7
160
8.8
77
9.0
120
8.1
58
9.1
125
8.6
73
8.5
117
8.2
65
Security
9.3
139
9.0
72
9.5
152
9.0
74
9.5
154
8.8
76
Development
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Not enough data
Management
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
Security
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Not enough data
Integration Options
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Deployment
9.5
10
Not enough data
9.2
11
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
13
Not enough data
8.8
13
Not enough data
Feature Not Available
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.8
13
Not enough data
7.6
12
Not enough data
9.2
11
Not enough data
8.8
11
Not enough data
9.2
12
Not enough data
8.7
13
Not enough data
8.6
12
Workflow
Not enough data
7.9
12
Not enough data
8.5
12
Not enough data
8.9
12
Not enough data
8.9
11
Not enough data
9.2
11
Platform
Not enough data
8.8
11
Not enough data
9.0
13
Not enough data
9.0
12
Not enough data
8.9
12
Not enough data
9.1
11
Categories
Categories
Shared Categories
Files.com and Progress ShareFile are categorized as File Transfer Protocol (FTP)
Unique Categories
Files.com is categorized as Managed File Transfer (MFT) and iPaaS
Progress ShareFile is categorized as Marketing Calendar, Objectives and Key Results (OKR), Workflow Management, Cloud Content Collaboration, Enterprise Content Management (ECM), and E-Signature
Reviews
Reviewers' Company Size
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Progress ShareFile
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
10.3%
Information Technology and Services
9.9%
Hospital & Health Care
9.5%
Financial Services
5.5%
Retail
4.0%
Other
60.9%
Accounting
10.1%
Information Technology and Services
7.7%
Financial Services
6.6%
Hospital & Health Care
5.7%
Insurance
3.9%
Other
66.0%
Discussions
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
Is there a file size limit on uploading or sending files?
2 Comments
AH
Not to my knowledge. We've sent many many files of all sizes, and many of them very large, in the 100++++ MB's with no issues.Read more
How does ShareFile send large files through email?
2 Comments
AH
With microsoft outlook, you can add the ShareFile button to your e-mail. To send a file securely, attached the file, click the ShareFile button and it...Read more
Is ShareFile secure?
2 Comments
AH
Yes it is. You can share whole folders or select just one or more files to share with those not added to the folder.Read more
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