---
title: fieldd Reviews
meta_title: 'fieldd Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how fieldd works for a business like yours.
aggregate_rating:
  rating_value: 2.8
  review_count: 3
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# fieldd Reviews
**Vendor:** fieldd  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 2.8/5.0  
**Total Reviews:** 3
## About fieldd
Software for companies who travel to and from jobs. Field service software and job management software are getting old, like dial-up internet and map books. It's 2021. Your customers expect fieldd.



## fieldd Pros & Cons
**What users dislike:**

- Users are frustrated with the **terrible payment system** , leading to significant issues during transactions. (1 reviews)

## fieldd Reviews
  ### 1. Payment is absolutely a nightmare

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about fieldd?**

The CRM is ok and simple for customer, but for the business owner is a headache specially if your are suing their white label payment gateweay named FielddPay (original payment processor is Finix), they won't make it easy for you to access your information on Finix (original gateway) and at the end of the year when you need access to your 1099, it will be a nightmare, also if you use another platform like Stripe or Square, they will CHARGE YOU EXTRA just for not using fielddpay.

**What do you dislike about fieldd?**

The payment system (fielddpay) is terrible

**What problems is fieldd solving and how is that benefiting you?**

Actually 0

  ### 2. New user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jade G. | Customer Service, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2024

**What do you like best about fieldd?**

It helps the user to update the customers information real time.

**What do you dislike about fieldd?**

Nothing really, one of the best CRM for me.

**What problems is fieldd solving and how is that benefiting you?**

It allows user to make sure we will not double book the client at the same day as Fieldd has a feature that will tell you if the specific date is already taken.

  ### 3. Price is too high for what it offer

**Rating:** 3.0/5.0 stars

**Reviewed by:** Cesar D. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2024

**What do you like best about fieldd?**

Automations and it's easy to use overall

**What do you dislike about fieldd?**

Year after year they are increasing their prices or moving features from one plan to another more expensive without adding more value.

**What problems is fieldd solving and how is that benefiting you?**

It's like any other CRM



- [View fieldd pricing details and edition comparison](https://www.g2.com/products/fieldd-fieldd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-06+16%3A52%3A44+-0500&secure%5Bsession_id%5D=af5048ae-f1bb-421e-8799-8c74e859780e&secure%5Btoken%5D=9a3da4c9da064362c8e03c267402e1d9b7dde35a779a31b89d91260a36445918&format=llm_user)

## fieldd Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales

**After the Job**
- Reports
- Analytics
- Invoicing
- CRM Integrations

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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