# feedmoji Reviews
**Vendor:** Feedmoji  
**Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About feedmoji
At Feedmoji, we&#39;re thrilled about changing the way businesses collect feedback. We&#39;re obsessed with providing affordable, simple yet innovative tools to small and medium-sized businesses to help them better their services and grow their revenue. This shapes the mission and values we want to bring to our customers. We work hard, enjoy what we do - and always make time to celebrate our achievements. Feedmoji is a powerful yet simple tool to gather feedback and measure CSAT, CES, and NPS for your business. On top, Feedmoji offers marketing add-ons for brand loyalty, retention and acquisition.




## feedmoji Reviews
  ### 1. Great Customer Service solutions for smaller businesses

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2024

**What do you like best about feedmoji?**

It was easy to get onboarded and introduce it to our team. The learning curve wasn't steep at all and the UX is really great

**What do you dislike about feedmoji?**

In the end it didn't have a ket feature or two that we needed and we ended up deciding to use another product. Had that not been the case we'd still be using them today and have them in mind for other clients that they might be more a fit for

**What problems is feedmoji solving and how is that benefiting you?**

Customer Satisfaction - we needed a solid way to engage with customers actively without hounding them with messages and feedmoji was perfect for that. Same goes for giving customers digital discounts

  ### 2. Best review tool in the current market

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2024

**What do you like best about feedmoji?**

The product is Easy to use, implementation and integration wise.
Thier customer support is okay.

**What do you dislike about feedmoji?**

Thier price plan can be reduced a little further.

**What problems is feedmoji solving and how is that benefiting you?**

Getting the customer reviews made easy from different social media platforms.



- [View feedmoji pricing details and edition comparison](https://www.g2.com/products/feedmoji/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+06%3A03%3A31+-0500&secure%5Bsession_id%5D=17dbada2-2c40-474e-a7d3-9aed821ddd37&secure%5Btoken%5D=cf877d76f04ea2c93e203e461c6ecd50c9a583d6eb24f932779e933f096fcbc5&format=llm_user)

## feedmoji Features
**Generative AI**
- AI Text Generation
- AI Text Summarization

**Survey Management**
- Brand Design Consistency
- Survey Deployment
- Feedback Collection
- Device Responsiveness

**Process Management**
- Feedback Aggregation
- Trigger Alerts
- Real-Time Analysis
- Real-Time Action

**System Management**
- Security
- System Monitoring

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