--- title: ExtensisHR Reviews meta_title: 'ExtensisHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how ExtensisHR works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 88 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

ExtensisHR Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

ExtensisHR Reviews (88)

Reviews

ExtensisHR Reviews (88)

4.6
88 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and knowledgeable staff at ExtensisHR, highlighting their ability to address inquiries quickly and effectively. Many appreciate the seamless onboarding process and the comprehensive HR solutions that simplify complex tasks. However, some users note that the user interface can be outdated, which occasionally complicates navigation.

Pros & Cons

Generated from real user reviews
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Verified User in Renewables & Environment
AR
Verified User in Renewables & Environment
Small-Business (50 or fewer emp.)
"Great support from the sales process to implementation and training."
4/5
What do you like best about ExtensisHR?

It has been fairly easy to use the product and any questions get resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The platform is not as user friedly as some others I have used in the past. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"HR Pros"
3/5
What do you like best about ExtensisHR?

I appreciate the connection that I have with my HR contact Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The 401k - they switched providers one too many times and I don’t feel like we are getting good service Review collected by and hosted on G2.com.

AM
Adam M.
Sales Manager
Small-Business (50 or fewer emp.)
"ExtensisHR"
5/5
What do you like best about ExtensisHR?

Extensis, especially our implementation manager, time and labor support and hr support people, (Patrick Fitzsimmons, Sonsarae Smith and Sarah Forsyth, is extremely responsive and goes above and beyond to help. Whenever an issue or question has come up, them or their team has been able to respond promptly and works hard to get us the answers or solutions we need. This has helped the integration of the new system and make this a much less painful process. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

We are still trying to successfully use the clock in features, and a month in we've still had issues. Even though we've had issues the team has been extremely helpful and this feature is through an outside vendor Extensis uses so that is the biggest flaw. Review collected by and hosted on G2.com.

Hannah U.
HU
Hannah U.
Office Manager
Small-Business (50 or fewer emp.)
"Knowledgeable Team, Prompt and Detailed Support"
5/5
What do you like best about ExtensisHR?

The team at ExtensisHR is very knowledgeable on a multitude of subjects. They are always prompt with accurate and detailed responses. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

I cannot think of anything at ExtensisHR that I dislike. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Supportive Team That Simplifies the Process"
5/5
What do you like best about ExtensisHR?

Working with ExtensisHR has been a truly positive experience. Their team demonstrated incredible patience and support, ensuring that I always felt informed and confident at each step. Communication was consistent and clear, and the information they provided made complex matters easy to understand. Most importantly, they streamlined the entire process, turning what could have been overwhelming into something smooth and manageable. I genuinely appreciate their professionalism and dedication. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

There's nothing to dislike about ExtensisHR— our experience was seamless. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Extensis Customer Service Shines"
5/5
What do you like best about ExtensisHR?

Extensis has great customer service thanks to Debbie Folse. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Onboarding could be done slightly better. Review collected by and hosted on G2.com.

Trevor W.
TW
Trevor W.
Vice President
Small-Business (50 or fewer emp.)
"Great experience when the norm of dealing with PEO is poor"
5/5
What do you like best about ExtensisHR?

The whole experience has been a good one, I have dealt with 3 PEO in the last 2 years and the other 2 it was almost impossible to get anyone on the phone and if you did the problem took weeks to resolve. ExtensisHR was different, easy to connect with, and Patrick Fitzsimmons is a pleasure to deal with. I was 10 minutes late for a meeting and he was still there waiting for me and super accommodating. We are also a Start Up and our owners are from Europe so there are some specific challenges all of which have been accommodated with no fuss. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Frankly I have not found one yet. Well done ExtensisHR Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Vice president of human resources"
4/5
What do you like best about ExtensisHR?

Having dedicated representatives who are quick to respond. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Needs better report center capabilities ans training. Review collected by and hosted on G2.com.

AR
Andrada R.
Office Manager & Financial Assistant
Small-Business (50 or fewer emp.)
"Excellent Support and Easy Implementation Experience"
5/5
What do you like best about ExtensisHR?

The implementation was really easy, we received a lot of assistance and the team was very accomodating with our requests and changes. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

So far - there's nothing i dislike about ExtensisHR. Review collected by and hosted on G2.com.

Michael K.
MK
Michael K.
Partner
Small-Business (50 or fewer emp.)
"Excellent Support Team, But Higher Cost and Outdated Tech"
3/5
What do you like best about ExtensisHR?

Great team that worked hard to resolve any issues or help navigate any open questions. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Cost was higher than competitors, and technology was not as advanced. Review collected by and hosted on G2.com.

Questions about ExtensisHR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

HO
Heidi Orpilla
•
Last activity 5 months ago

What is PEO Premier®?

HO
Heidi Orpilla
•
Last activity 5 months ago

What is ExtensisHR’s offering for schools?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

5%

ExtensisHR Comparisons
ExtensisHR Features
User, Role, and Access Management
Activity Dashboard
Tools
Compliance Support
Safety Program
Certified Assistance
Scale
Specialist Guidance
Consulting