--- title: ExtensisHR Reviews meta_title: 'ExtensisHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how ExtensisHR works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 88 scale: '5' date_modified: '2026-10-16' parent_category: name: HR url: https://www.g2.com/categories/hr ---

ExtensisHR Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

ExtensisHR Reviews (88)

Reviews

ExtensisHR Reviews (88)

4.6
88 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the responsive support and knowledgeable staff at ExtensisHR, highlighting their ability to address inquiries quickly and effectively. Many appreciate the seamless onboarding process and the comprehensive HR solutions that simplify complex tasks. However, some users note that the user interface can be outdated, which occasionally complicates navigation.

Pros & Cons

Generated from real user reviews
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Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Efficient PEO Model That Streamlines Payroll and Reduces Risk"
5/5
What do you like best about ExtensisHR?

The PEO model is very efficient and helps the company reduce risks. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Nothing at the moment. The implementation and processing of payroll has been a good process. Review collected by and hosted on G2.com.

Ryan C.
RC
Ryan C.
"Flawless Setup, Exceptional Support"
5/5
What do you like best about ExtensisHR?

I really appreciate the quick resolution of any small issues by ExtensisHR, they get us back on track without delay. The team, including Valerie, Ellie, Rae, Mel, Barbara, and Drew, is fantastic, and the Employee Solutions Center is exceptional. I'm excited to see how the Performance Management feature evolves, especially in terms of transitioning from manual reviews to a process-driven system. The initial setup of ExtensisHR was flawless, and everything so far is tremendously better than our previous HRIS. If I could rate it, I would give it more than a 10, possibly a 20 or higher! Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

N/A Review collected by and hosted on G2.com.

Kate P.
KP
Kate P.
Vice President, Human Resources
Small-Business (50 or fewer emp.)
"Exceptional Service, Comprehensive Offerings"
4.5/5
What do you like best about ExtensisHR?

ExtensisHR has been a great partner for NobleReach Foundation. As a small nonprofit with around 50 employees, having access to a comprehensive and generous benefits package through their PEO services has been invaluable for both recruitment and retention.

What truly sets ExtensisHR apart is our account representative, Claudia Luna. She is exceptional in every way—attentive, responsive, kind, patient, and incredibly knowledgeable. Claudia makes navigating HR administration smooth and stress-free, which is exactly what we need as we focus on our mission.

Highly recommend ExtensisHR, especially if you're fortunate enough to work with Claudia! Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

It is pretty hard to find anything to dislike about ExtensisHR. With any PEO, you lose some ability to "own" some processes and systems, but that is just the nature of the setup (i.e. our ATS does not integrate with Extensis because we chose an ATS outside of their offerings). This was our decision entirely. Review collected by and hosted on G2.com.

Melissa D.
MD
Melissa D.
Director of HR
Small-Business (50 or fewer emp.)
"Attentive Rep Who Always Has Our Back"
4.5/5
What do you like best about ExtensisHR?

Our rep - very attentive to our needs, questions, and problems Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Main support line often cannot answer questions - has to roll up the ladder to get answer Review collected by and hosted on G2.com.

AL
Andrew L.
CFO
Small-Business (50 or fewer emp.)
"Attentive Support, Great Benefits, Needs Modernization"
5/5
What do you like best about ExtensisHR?

I like that the service team is responsive and attentive, which is really helpful. The benefit prices are reasonable, and the systems process payroll accurately. The platform offers lots of good ancillary benefits and offerings that employees are interested in. Having a dedicated team that can answer HR questions is very helpful, and hiring and terminating is easier with ExtensisHR because they have good knowledge. Additionally, reduced benefit costs and the additional benefits offered by ExtensisHR are appealing, as is their competitive fee model. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Tech systems are old and sometimes overly complicated to do simple tasks. Lack of a QuickBooks Online integration is problematic for accounting and finance teams. Review collected by and hosted on G2.com.

PK
Pamela K.
Small-Business (50 or fewer emp.)
"Responsive and Comprehensive HR Solution"
4/5
What do you like best about ExtensisHR?

I like that ExtensisHR is extremely responsive, which makes it a reliable partner for us. Our biggest value add was being part of a pool which allowed us to get better benefits and reduce our costs to employees and the company. Their online portal is also an improvement over what we had. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

Of course the cost but in the end the benefits outweighed the costs. Review collected by and hosted on G2.com.

Madelyn P.
MP
Madelyn P.
Head of People
Small-Business (50 or fewer emp.)
"Highly Recommend"
5/5
What do you like best about ExtensisHR?

The customer service and knowledge is unmatched. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

The UX/UI is a little dated but it doesn't negatively effect use of the plaform. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Smooth Onboarding and Excellent Service with ExtensisHR"
4/5
What do you like best about ExtensisHR?

ExtensisHR made onboarding process go smoothly and we appreciate the level of service we received Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

A lot of the reporting and interface is antiquated. We were previously at ADPTotalSource and found their system to be more intuitive Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Responsive Support with Fast Resolutions"
5/5
What do you like best about ExtensisHR?

Their responsive support and resolution time for inquiries. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

I really like everything...I do wish they had a more intuitive Org Chart that the entire org could view. Review collected by and hosted on G2.com.

Alaska H.
AH
Alaska H.
Practice Administrator
"Outstanding Service and Affordable Plans"
5/5
What do you like best about ExtensisHR?

I truly appreciate ExtensisHR for their outstanding customer service and very competitive rates, which have been beneficial for our business in Alaska strapped with high healthcare costs. The platform offers us the ability to provide a robust benefits package to our employees in a cost-effective manner. This collaboration is vital because when going the PEO route, having a dedicated team is crucial, and ExtensisHR provides exactly that. Switching to ExtensisHR was a wise decision as we now experience significantly better customer service and cost savings, amounting to over $10,000 for our business. Additionally, I really admire how easy the initial setup was with ExtensisHR; our implementation team guided us efficiently through every step, and we felt supported throughout the process, thanks to the well-organized platform. Review collected by and hosted on G2.com.

What do you dislike about ExtensisHR?

NA Review collected by and hosted on G2.com.

Questions about ExtensisHR? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

HO
Heidi Orpilla
•
Last activity 5 months ago

What is PEO Premier®?

HO
Heidi Orpilla
•
Last activity 5 months ago

What is ExtensisHR’s offering for schools?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

5%

ExtensisHR Comparisons
ExtensisHR Features
User, Role, and Access Management
Activity Dashboard
Tools
Compliance Support
Safety Program
Certified Assistance
Scale
Specialist Guidance
Consulting