--- title: EVS7 Reviews meta_title: 'EVS7 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how EVS7 works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # EVS7 Reviews **Vendor:** Electronic Voice Services **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.5/5.0 **Total Reviews:** 2 ## About EVS7 EVS7 offers a complete modern cloud call center that scales with your business. The Parrot promotes ease-of-use & productivity by dialing up to 5 lines per agent enabling teams to make & receive thousands of calls per day all with just a web browser! The skys the limit as Parrot includes truly unlimited calls & a dedicated Customer Success Manager. EVS7, an industry leader since 1993, boasts one of the most cost effective solutions for all of your call center goals. ## EVS7 Pros & Cons **What users like:** - Users appreciate the **improved agent productivity** with EVS7, noting increased outbound call traffic thanks to Parrot dialer. (1 reviews) - Users find the **Parrot dialer feature** of EVS7 extremely helpful, significantly boosting outbound call traffic for their teams. (1 reviews) - Users are pleased with the **Parallel Dialer** , noting a significant boost in outbound call volume for their teams. (1 reviews) **What users dislike:** - Users find **complex reporting** in EVS7 cumbersome, hindering their ability to identify key performance indicators effectively. (1 reviews) - Users find EVS7's report adjustments to be **inefficient** , hindering the identification of key performance indicators for sales. (1 reviews) - Users find the **process complexity** of EVS7 makes it challenging to customize reports for sales strategy insights. (1 reviews) - Users find the **setup difficult** , making it cumbersome to modify reports and identify key performance indicators. (1 reviews) ## EVS7 Reviews ### 1. Enables work from home augmentation **Rating:** 4.5/5.0 stars **Reviewed by:** Bambang P. | Infrastructure Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about EVS7?** My sales team has found Parrot dialer helpful which is a feature of EVS7. Due to changes made by allowing agents to dial up to 5 lines we have observed a marked increase in the outbound call traffic. **What do you dislike about EVS7?** With EVS7, it might be a bit cumbersome to amend the reports to meet my requirement hence difficult to identify most important indicators of performance that are relevant for sales strategies. **What problems is EVS7 solving and how is that benefiting you?** EVS7 has been of significant assistance to the sales team by automating dialing and making outbound calls more efficient. The cloud based structure provides versatility within the platform, and does not require the backing of complex IT structures. ### 2. Parrot Predictive Dialer (Not for everyone) **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2019 **What do you like best about EVS7?** It was pretty easy to use Once I was taught. It does need room for improvement **What do you dislike about EVS7?** Nearly everything! I disliked parrot dialer bc of the almost constant need to reestablish a login **Recommendations to others considering EVS7:** I Would suggest improvement on support and the login issues! **What problems is EVS7 solving and how is that benefiting you?** I had to be reassigned a new login almost every shift ## EVS7 Discussions - [What is EVS7 used for?](https://www.g2.com/discussions/what-is-evs7-used-for) - [View EVS7 pricing details and edition comparison](https://www.g2.com/products/evs7/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+11%3A12%3A42+-0500&secure%5Bsession_id%5D=9d664224-a56e-47bb-960d-285cb3e896d4&secure%5Btoken%5D=cc5ba209c6590fd87b86c245fd5864cef7506d6a93d52c0e62fd0c43fe8d697c&format=llm_user) ## EVS7 Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Channels** - Voice - Social - Web Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording - Real-Time Data - Live Chat **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration - Third-Party Integrations - Computer Telephony Integration **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis - Call Monitoring - Real-Time Monitoring - Reporting/Analytics - Text to Speech **Additional Functionality** - AI Copilot - Activity Tracking - Call Routing - Call Scripting - Contact Management - Power Dialer - Preview Dialer - Auto-Dialer - Call Tracking - Real-Time Reporting - Customer Database - Lead Management - Predictive Dialer - Call Center Management - Integrations Management - Activity Dashboard - Automatic Call Distribution - Campaign Management - Generative AI - Interaction Tracking - Caller ID - Call Transfer - Call Disposition - Voice Mail - Chat/Messaging - Automatic Outbound Dialer - Call Reporting - API - Contact Database - Lead Capture - CRM - Call List Management - Progressive Dialer - Campaign Specific Caller ID - List Management - Customizable Fields - AI/Machine Learning - Reporting & Statistics - Multi-Channel Communication - Alerts/Notifications - Multi-Campaign - Workflow Management - Call Logging - Lead Distribution - Queue Management - Inbound Call Center - For Sales Teams/Organizations - Data Security - Outbound Call Center - Performance Management - Compliance Management - Mobile Access - Email Management ## Top EVS7 Alternatives - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,477 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,361 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,812 reviews)