--- title: Eptura Asset Reviews meta\_title: 'Eptura Asset Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how Eptura Asset works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 251 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

# Eptura Asset Reviews & Product Details

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Eptura Asset is facilities management software that enables organizations to monitor, maintain, and optimize physical assets and workspace equipment. Designed for use across offices, industrial environments, and specialized real estate, the platform supports asset lifecycle management, compliance tracking, and maintenance operations. Ideal for facilities teams, asset managers, and operations leaders, Eptura Asset consolidates asset and inventory visibility into a centralized dashboard, streamlining workflows and improving decision-making. Users can schedule preventive and reactive maintenance, conduct mobile inspections, and manage work orders, vendor coordination, and inventory—all within a single platform. - Asset lifecycle management: Monitor equipment health, usage, and value across locations to support timely maintenance and upgrades. - Maintenance automation: Automatically generate work orders and inspections to support preventive and corrective actions. - Mobile compliance tools: Capture inspection data on the go and integrate findings directly into maintenance workflows. - Work order coordination: Track parts, vendors, and internal assignments with real-time updates and status visibility. - Analytics and modeling: Leverage 3D models and budget insights to understand asset performance and identify optimization opportunities. Hosted on Microsoft Azure, Eptura Asset ensures enterprise-grade security, reliability, and scalability. The solution helps organizations reduce costs, maintain compliance, and unlock operational excellence by connecting traditionally siloed data, insights, and workflows.

* * *

Product Website
Eptura Asset
Seller
[Eptura](https://www.g2.com/sellers/eptura)
Discussions
[Eptura Asset Community](https://www.g2.com/products/eptura-asset/discuss)
Languages Supported

English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by
Stephanie Pounders

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/eptura-asset/pricing)

Eptura Solutions
(1)

See how Eptura products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

Eptura Asset, Engage, Visitor, Workplace

SolutionBy Eptura

](/sellers/eptura/solutions/eptura-asset-engage-visitor-workplace)

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DD

Deborah D.

Business Manager of Facilities

Mid-Market (51-1000 emp.)

6/3/2019

"Simple, easy to use program"

3.5/5

What do you like best about Eptura Asset?

You can have unlimited users. We have many part time employees at each branch, and every director has their own log in. The program is simple and very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I wish you could send text messages when you get a new work order request. We needed to have more support in the beginning for inputting rooms and equipment. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

I would invest in having an audit instead of putting in all the information on your own Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

We are more organized with our events Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-2417285/official_response/edit)

Thank you for your review, Deborah.

It's good to know Hippo CMMS has been helping Philadelphia YMCA to keep all work orders organized and that everyone is enjoying how easy it is to use Hippo. Your feedback is extremely important and I'm going to share it with our team. Please keep in mind that Hippo offers lifetime technical support, so we will be glad to help you if you ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

TR

Terrence R.

Technical Services Engineer

Small-Business (50 or fewer emp.)

3/12/2019

"it has been a great and knowledgeable experience"

4.5/5

What do you like best about Eptura Asset?

the program is able to keep track of a large range of projects and on going works, also the ability to keep track of scheduled works Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

i not able to modify completed work orders. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

this is a great product, i have small issues which may not be an issue for other persons using the program Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

better tracking of preventative maintenances, we have better customer satisfaction when we can better keep track of maintenance also less downtime. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1917050/official_response/edit)

Thank you for your review, Terrence!

I'm glad Hippo is helping you to reduce downtime and better manage your demand work orders and preventive maintenance.

Please let us know if you and your team ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Enterprise (\> 1000 emp.)

3/12/2019

"User friendly; easy to navigate; reports features need work"

3/5

What do you like best about Eptura Asset?

I like that it is user friendly and easy to train another person to use the system. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

When creating an associate work order, it would be great if the associated work order could capture the detail of the original work order rather than us having to copy and paste all the information. Reporting feature makes it difficult to capture specific work orders. I used the search option more to locate work orders. Me and another co-worker are often in the system at the same time and end up working on the same work order, would be great if the system alerted me that someone else was modifying the work order. Our mechanics have the ability to enter their own time as well as make changes to their co-workers time because of this we have to generate individual work orders to our mechanics to ensure their time has not been manipulated. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Use the training pages they have available online and watch the training videos they are very helpful. I use the online system or email hippo directly with any questions I may have. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

The end users enjoy getting the email from the system that their work order was submitted. However, they have asked for the ability to see the status updates. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1917087/official_response/edit)

Thank you for your review!

It's good to know you enjoy how user friendly Hippo is and that you're taking advantage of our Help Center and technical support. You mentioned some good points that are on our development team's radar, so please keep tuned for future releases.

Please get in touch with us so we can assist your end users to get status updates. I think we can improve it by doing some fine tuning in the permissions.

Please don't hesitate to contact us. We'd be glad to help!

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
UE

Verified User in Education Management

Mid-Market (51-1000 emp.)

9/24/2019

"Very simple to use"

5/5

What do you like best about Eptura Asset?

It's a really simple way to put in requests for things you need fixed or taken care of without wondering if your email was ignored. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I really don't see any downsides to Hippo yet. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

If a chair breaks in my classroom I just put in a request and wait for it to arrive. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-3270546/official_response/edit)

Thank you for leaving us such a good review!

I'm glad you're enjoying Hippo's ease of use and that you can already notice a big improvement managing your work orders. Keep in mind that Hippo offers lifetime technical assistance, so please don't hesitate to reach out to us if you ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace")
AA

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

3/4/2019

"Hippo has been a large improvement over the in-house system we had been running"

3.5/5

What do you like best about Eptura Asset?

The best feature of Hippo is it's many features. The abilities to enter pictures and documents specific to each machine, to house Lockout/Tagout procedures and control inventory, along with many other capabilities, add a lot of value to this program. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I am still getting a lot of what Hippo likes to call Hiccups but most of them work themselves out in a short time. The more challenging issues are generally worked out in a day or two.

Another frustrating issue relates to the status of the work order. Primarily status updates are designed for the maintenance person but occasionally managers and executives need to act. When this happens, the work order is placed in a 'Pending Review' status. When the managers are unable or unwilling to act promptly it send the work order into an overdue status which makes the technician look bad. The only fix is for the technician to continuously update the due dates which takes up time most technician could spend in better ways. It would be nice if the due date automatically updated when the work order is placed on Hold or Pending Review. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Hippo is a good value for the dollar. I recommend giving it a try. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

Hippo provides historical record keeping, document storage, inventory control, work order management and Planned Maintenance scheduling. All these features help our business manage the maintenance department more effectively. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1870961/official_response/edit)

Thank you very much for your review!

I am happy to know that Hippo has been assisting you to better manage your inventory and work orders. I'm glad you also mentioned a great value for money and that you're taking advantage of many of our features.

Regarding the work orders pending review, I'm curious if your managers have enabled the option to receive email updates. I think this would remind them to act faster and reduce the approval time. I'd be glad to have a look at it and maybe suggest other alternatives as well.

Please don't hesitate to contact us if you ever need any help.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics")
AC

Verified User in Cosmetics

Mid-Market (51-1000 emp.)

3/12/2019

"Implementing Hippo in our organization, keeping our preventive maintenance on track"

4.5/5

What do you like best about Eptura Asset?

Hippo creates the visibility and transparency to control our daily activities, from the equipment management to the vendor’s information. Scheduling preventive maintenance and creation of demand orders is giving us an increase in productivity. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

Reporting flexibility, that by the way, it improves a lot lately. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Before we implement Hippo in our organization, we have a big issue keeping our preventive maintenance on track and in compliance, only the idea to move our preventive maintenance spreadsheet to a centralize system, it was a challenge itself. We count in operation 350 + equipment. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

We store our certificates from every machine and attach them with work orders, this way we can stay in compliance, no more PM data binders or missing papers. With Hippo in 2018 we were able to achieve about 90% of our total demand orders on time an in full Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1919565/official_response/edit)

Thank for your great review!

I'm glad you noticed recent improvements in our reports/KPI section, our development team is still working on some new features , so keep tuned for updates.

The results you mentioned are impressive! I know the onboarding and transition from paper to CMMS can be challenging sometimes, but I'm happy you can already see a big improvement.

Please let us know if you have any questions or suggestions. Your feedback is extremely valuable.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

3/14/2019
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Alternative Medicine](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Alternative Medicine")
AA

Verified User in Alternative Medicine

Enterprise (\> 1000 emp.)

3/12/2019

"DATA COORDINATOR"

4/5

What do you like best about Eptura Asset?

i like that you can make an associate work order, but i don't like that you have to re-type everything on the associate work order. It is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I don't like that when in the middle of generating a work order and you want to make a duplicate you have to close completely out of the current one to go to another work order. I dislike you can not do duplicates. Don't like our mechanics can manipulate each others times. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

This is not a business. It's a college and we use the system to generate work order in our Facilities dept. Review collected by and hosted on G2.com.

Show More

Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1916727/official_response/edit)

Thank you for your review!

I'm glad you mentioned how user friendly Hippo is and that you're taking advantage of associate work orders. Your feedback is valuable and I will share it as suggestion for our development team.

Please don't hesitate to contact us if you have any questions.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Food & Beverages](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food & Beverages")
UF

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

11/30/2018

"Smart, Simple and Intuitive."

4.5/5

What do you like best about Eptura Asset?

Hippo CMMS provides a simple and easy-to-use interface that most users can figure out within minutes of logging in. The biggest thing for me in my search for my company's CMMS was something visually driven and robust with data, yet simple and easy to manage for our lean operation. In addition, I love the fact that they constantly release updates to improve the system and take feedback to help develop around what the customer wants, rather than what they think the customer needs. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I dislike the fact that it is a newer utility with things in development that I would like to see and be able to use right now. However, I do understand it is a developing platform with a lot of features not baked in that they might have thought were a bit excessive. It would be nice to have more control of the work order creation, assignments and revision details, but I am confident these things will come in future iterations. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

For the price point, this CMMS cannot be beat. It offers what the major CMMS providers offer and then some. It is very visually driven, making it easy to edit and manage the program. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

I am able to gain more insight on where the money is going, how labor hours are allocated, actually getting scheduled work out and enabling the team to work in a more structured fashion. These are all things that help the bottom line in terms of ensuring the work is done so we reduce the downtime and increase our throughput. Review collected by and hosted on G2.com.

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Response from Natasha Sidhu of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1272294/official_response/edit)

Thank you for the amazing review. We are happy to hear that you are getting great value out of the software.

Our development team is continuously working on adding more features and customization abilities. Stay tuned for updates.

Natasha

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

DE

Daniel E.

Maintenance Manager

Mid-Market (51-1000 emp.)

12/6/2018

"Hippo Review"

3/5

What do you like best about Eptura Asset?

The user interface & architecture are extremely user friendly. The work categories make organizing certain job tasks simple. The reporting feature is also very user friendly and makes analyzing data very efficient. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

Inability to run certain specific reports easily. Also inability to amend a previously closed work order. The reason I would recommend being able to amend a closed work order by the administrator is because there are at times errors by the user who closed the work order. I have had several errors involving incorrect parts issues and also amount of hours worked on a specific problem. This also plays a factor with redundancy if a previously closed work order is closed but yet the work needs more attention. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

If you need an easy to use, efficient CMMS, then HIPPO is definitely a good choice. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

Historical documentation and reporting . Review collected by and hosted on G2.com.

Show More

Response from Natasha Sidhu of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1303062/official_response/edit)

Daniel,

Thank you for the constructive feedback.

Ability to edit completed work orders is already on the road map and we are hoping to release it as soon as we can. Please feel free to reach out to us at support@hippocmms.com if you have any other questions or suggestions.

Natasha

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Matthew H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew H.")
MH

Matthew H.

Commander - Navy Reserve

Environmental Services

Mid-Market (51-1000 emp.)

11/9/2018

"You get out what you put in"

4.5/5

What do you like best about Eptura Asset?

I like the management of inventory, combined with the ability to document everything with work orders. This system has replaced 13 spreadsheets, and 3 separate divisional databases in our small (70 person) agency. You do get out what you put in. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I know the developers are attempting to work this out, but I think it would be useful to get a calendar view of planned work orders to be imported into the workers' outlook calendars. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Easy to use solution, but you get out of it what you put in. It has nice features, and can really help do the basic things in inventory management and preventative maintenance Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

Annual inventory management, equipment planned maintenance, and corrective maintenance Review collected by and hosted on G2.com.

Show More

Response from Daniel Golub (MBA) of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-1136913/official_response/edit)

Hi Matthew

Thanks for the great feedback and feature suggestion. Having the application integrate with Outlook is frequently asked for. We've got a lot planned for next year and hope to get to that feature.

Glad to hear that we've been successful at getting you away from spreadsheets and the inventory mgmt, preventive maintenance and work order mgmt are working for you. That is the goal.

Don't be a stranger, I know we won't . Out support team is there for you!

Daniel

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Eptura Asset? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Eptura Asset
](https://www.g2.com/products/eptura-asset/discussions/new)

GU

Guest User

What is Hippo CMMS by iOFFICE used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-hippo-cmms-by-ioffice-used-for)

MR

Melissa Riddle
•
Last activity over 6 years ago

How do you keep track of parts that have been ordered?

1 Upvote

3

[
Join the conversation
](https://www.g2.com/discussions/24569-how-do-you-keep-track-of-parts-that-have-been-ordered)

[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

19 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/eptura-asset/pricing)

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##### 
##### Eptura Asset Features

CMMS Platform Features

Work Order Management

Preventative Maintenance (PM)

Predictive Maintenance (PdM)

Asset Definition

Asset Register - Asset Tracking

Relationships - Asset Tracking

Costs - Asset Tracking

Asset Tracking

Location - Asset Tracking

Status - Asset Tracking

History - Asset Tracking

[
View More Features
](https://www.g2.com/products/eptura-asset/features)

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##### Categories on G2

[Asset Tracking](https://www.g2.com/categories/asset-tracking)[CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)

[Asset Tracking](https://www.g2.com/categories/asset-tracking)[CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)[Facility Management](https://www.g2.com/categories/facility-management)[Asset Performance Management](https://www.g2.com/categories/asset-performance-management)[Predictive Maintenance](https://www.g2.com/categories/predictive-maintenance)

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