--- title: Eptura Asset Reviews meta\_title: 'Eptura Asset Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how Eptura Asset works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 251 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### Eptura Asset Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love how **Work Orders simplify tracking and management** , enhancing asset lifecycle oversight and decision-making efficiency. [(4 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224262&qs=pros-and-cons#reviews) Users value the **centralized asset information** and intuitive navigation of Eptura Asset, simplifying management and decision-making. [(3 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224252&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Eptura Asset, finding it simple to navigate and enhance productivity. [(3 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080449&qs=pros-and-cons#reviews) Users appreciate the **easy navigation** and **insightful reporting tools** of Eptura Asset for efficient asset management. [(3 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2085488&qs=pros-and-cons#reviews) Users find Eptura Asset to be **intuitive and easy to navigate** , streamlining asset management and lifecycle tracking. [(3 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2223801&qs=pros-and-cons#reviews) Users experience **poor customer support** , making it challenging to navigate and utilize Eptura Asset effectively. [(4 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080284&qs=pros-and-cons#reviews) Users find the **mobile app lacking essential features** , such as Asset BOM information and effective customer support. [(1 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2307818&qs=pros-and-cons#reviews) Users are frustrated by the **lack of Asset BOM information and poor customer support** , impacting their management experience. [(1 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2307855&qs=pros-and-cons#reviews) Users find the **complex setup** of Eptura Asset requires significant initial effort before realizing its benefits. [(1 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224086&qs=pros-and-cons#reviews) Users find **difficult navigation** in Eptura Asset frustrating, exacerbated by insufficient customer service support and guidance. [(1 mentions)](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080405&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Eptura Asset ##### 1. Work Orders Users love how **Work Orders simplify tracking and management** , enhancing asset lifecycle oversight and decision-making efficiency. [ See 4 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224262&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All Asset Data in One Place—Simple, Insightful, and Powerful" What do you like about Eptura Asset? It's an amazing platform and helps in bringing all asset information together in one place. The another thing which i liked it is that it is simple to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Handy Mobile App, But Needs Better Support and Inventory Features" What do you like about Eptura Asset? I like best that Eptura Asset has a mobile companion app for the technicians to work with. The ease of use is about midrange. I wasn't here when the ##### 2. Asset Management Users value the **centralized asset information** and intuitive navigation of Eptura Asset, simplifying management and decision-making. [ See 3 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224252&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All Asset Data in One Place—Simple, Insightful, and Powerful" What do you like about Eptura Asset? It's an amazing platform and helps in bringing all asset information together in one place. The another thing which i liked it is that it is simple to ![Tyler G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler G.") TG Tyler G. Small-Business (50 or fewer emp.) 2.5/5 "Usability 7 out of 10. Customer service 1 out of 10. No support during business hours EST." What do you like about Eptura Asset? Digital asset maintenance and service reminders. ##### 3. Ease of Use Users appreciate the **ease of use** of Eptura Asset, finding it simple to navigate and enhance productivity. [ See 3 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080449&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All Asset Data in One Place—Simple, Insightful, and Powerful" What do you like about Eptura Asset? It's an amazing platform and helps in bringing all asset information together in one place. The another thing which i liked it is that it is simple to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Handy Mobile App, But Needs Better Support and Inventory Features" What do you like about Eptura Asset? I like best that Eptura Asset has a mobile companion app for the technicians to work with. The ease of use is about midrange. I wasn't here when the ##### 4. Features Users appreciate the **easy navigation** and **insightful reporting tools** of Eptura Asset for efficient asset management. [ See 3 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2085488&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All Asset Data in One Place—Simple, Insightful, and Powerful" What do you like about Eptura Asset? It's an amazing platform and helps in bringing all asset information together in one place. The another thing which i liked it is that it is simple to JB Jaimy B. Small-Business (50 or fewer emp.) 5.0/5 "Automated reporting and scheduling capabilities" What do you like about Eptura Asset? Reviewing ManagerPlus by iOFFICE has been quite an experience. There are bugs, in the inventory module overall functionality remains impressive. Still ##### 5. Intuitive Users find Eptura Asset to be **intuitive and easy to navigate** , streamlining asset management and lifecycle tracking. [ See 3 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2223801&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "All Asset Data in One Place—Simple, Insightful, and Powerful" What do you like about Eptura Asset? It's an amazing platform and helps in bringing all asset information together in one place. The another thing which i liked it is that it is simple to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Flexibility for all types of maintenance teams" What do you like about Eptura Asset? Work orders don't need to be tied to a specific asset, but we can still properly categorize the work type. This is ideal for facilities management, wh ### 5 Cons or Disadvantages of Eptura Asset ##### 1. Poor Customer Support Users experience **poor customer support** , making it challenging to navigate and utilize Eptura Asset effectively. [ See 4 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080284&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Handy Mobile App, But Needs Better Support and Inventory Features" What do you dislike about Eptura Asset? I dislike that the mobile app does not have Asset BOM information and Inventory look up ability with bin locations. Customer support has been hit and ![Tyler G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler G.") TG Tyler G. Small-Business (50 or fewer emp.) 2.5/5 "Usability 7 out of 10. Customer service 1 out of 10. No support during business hours EST." What do you dislike about Eptura Asset? Lack of customer support and no one to easily get a hold of when needed. ##### 2. Asset Management Users find the **mobile app lacking essential features** , such as Asset BOM information and effective customer support. [ See 1 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2307818&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Handy Mobile App, But Needs Better Support and Inventory Features" What do you dislike about Eptura Asset? I dislike that the mobile app does not have Asset BOM information and Inventory look up ability with bin locations. Customer support has been hit and ##### 3. Asset Management Issues Users are frustrated by the **lack of Asset BOM information and poor customer support** , impacting their management experience. [ See 1 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2307855&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Handy Mobile App, But Needs Better Support and Inventory Features" What do you dislike about Eptura Asset? I dislike that the mobile app does not have Asset BOM information and Inventory look up ability with bin locations. Customer support has been hit and ##### 4. Complex Setup Users find the **complex setup** of Eptura Asset requires significant initial effort before realizing its benefits. [ See 1 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=2224086&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 4.5/5 "Flexibility for all types of maintenance teams" What do you dislike about Eptura Asset? Preventive Maintenance setup is a good amount of up-front work, so it can have a long implementation, but once PM plans have been created, it's a fast ##### 5. Difficult Navigation Users find **difficult navigation** in Eptura Asset frustrating, exacerbated by insufficient customer service support and guidance. [ See 1 mentions ](https://www.g2.com/products/eptura-asset/reviews?filters%5Bsentiment_snippet%5D=1080405&qs=pros-and-cons#reviews) See Related User Reviews JB Jaimy B. Small-Business (50 or fewer emp.) 5.0/5 "Automated reporting and scheduling capabilities" What do you dislike about Eptura Asset? ManagerPlus iOFFICE, navigating and properly utilizing the program is difficult due to customer services lack of guidance and support. ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 10/24/2025 "Handy Mobile App, But Needs Better Support and Inventory Features" 2.5/5 What do you like best about Eptura Asset? I like best that Eptura Asset has a mobile companion app for the technicians to work with. The ease of use is about midrange. I wasn't here when the program was implemented, so I'm unsure of the ease of implementation. I use the program almost all day, and every day, as it is the backbone of my job. The ability to attach pictures to work orders is extremely helpful. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? I dislike that the mobile app does not have Asset BOM information and Inventory look up ability with bin locations. Customer support has been hit and miss. They have a few customer support representatives that are quick and knowledgeable, but they also have support representatives that have very little empathy for a company that is struggling to get their program to work properly. There could be more linkages between purchasing and inventory, like being able to print inventory labels from a PO, etc. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? Being able to schedule Preventative maintenance, emergency maintenance, etc. Asset costs, Purchasing and inventory costs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Daniel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel B.") DB Daniel B. Plant Manager Mid-Market (51-1000 emp.) 7/25/2025 "Eptura asset (Manager Plus) review" 4/5 What do you like best about Eptura Asset? Has been a reasonably cost effective software for managing our maintenance work orders across the company. Mobile access is good, easy interface for technicians and requesters and desktop users. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? The need to integrate parts inventory into our Infor ERP system is a hurdle now, it is almost impossible to manage two purchasing systems and inventory, this will be our next effort to gain this integration. A few little issues like inability to customize the priority field (I think it once did allow this). In ability to add fields to the QR code for requests is frustrating....aka we move many assets around on the plant floor almost every day, so a water heater for example might be moved 3-4 times a week, we added a custom field to the request portal for users to simply tell us what line the asset is at at the time of request. The QR code process however does not allow that field to be entered. I see that there was a building layout tool in another of your software that might solve that, but we move so many assets so often, we could never keep a drawing updated. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? Managing the work requests and work orders for our maintenance department. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 4/18/2026 "Educational Enterprises" 4.5/5 What do you like best about Eptura Asset? Ease of use in the creation and tracking of user requests and work orders. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? Does not allow for the bulk creation and closing of work orders. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? Glitches in the communication between platform and user request portals. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") AM Verified User in Medical Devices Enterprise (\> 1000 emp.) 8/1/2025 "Flexibility for all types of maintenance teams" 4.5/5 What do you like best about Eptura Asset? Work orders don't need to be tied to a specific asset, but we can still properly categorize the work type. This is ideal for facilities management, which often doesn't revolve around tracked assets. Additionally, linking to the Eptura workplace service request platform allows employees in the company to have a one-stop-shop for all of their facilities needs. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? Preventive Maintenance setup is a good amount of up-front work, so it can have a long implementation, but once PM plans have been created, it's a fast and simple system to utilize Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? PM plans that can be created and then assigned to applicable assets is great in an enterprise environment. It saves each site time and promotes consistency across our sites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jessica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica S.") JS Jessica S. Maintenance planner Mid-Market (51-1000 emp.) 10/24/2025 "Excellent Knowledge Center, Slow Customer Service Response" 4/5 What do you like best about Eptura Asset? Having easy access to the knowledge center is very convenient. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? I am interested in knowing how much time it typically takes for tickets to be resolved. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? The product stands out for its asset longevity and efficiency. I appreciate how well it maintains its performance over time, which adds significant value. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tyler G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tyler G.") TG Tyler G. Founder Small-Business (50 or fewer emp.) 8/20/2025 "Usability 7 out of 10. Customer service 1 out of 10. No support during business hours EST." 2.5/5 What do you like best about Eptura Asset? Digital asset maintenance and service reminders. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? Lack of customer support and no one to easily get a hold of when needed. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? Schedule of maintenance both facility and vehicle. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller NH Nicole H. Facilities Administrator Enterprise (\> 1000 emp.) 9/18/2024 "Issues with assigning work orders. Was able to get it fixed." 5/5 What do you like best about Eptura Asset? Easy to use. Knowledgable staff able to help when I have issues. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? I wish it put the work order number attached to the work request when you open the request. it just states it has a work order open but not the number. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? Issues assigning work orders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 11/27/2023 "Manager Plus :- Robust Project and Coding Support for Optimal Efficiency." 4.5/5 What do you like best about Eptura Asset? The Comprehensive asset management features significantly aid in tracking and maintenance scheduling, optimising our resources effectively. The software's scalability accommodates our expanding project requirments without compromising performance or efficiency. The incorporation of coding aspects within the platform facilitates custom scripting, enabling tailored functionalities to suit intricate project needs. Seamless mobile integration allows for on-the-go access, which is incrdibly beneficial for overseeing projects remotely. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? At times, the system's respose speed might lag when handling extensive coding scripts, affecting real-time project monotoring. Though the interface is user-friendly, some advanced features could benefit from more intuitive navigation for engineers handling coding aspects. Certain integrations with third-party tools might require additional configurations, occasionally causing compatibility issues. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? inflexibility in software to adapt to specific organisational needs. Manager plus offers customisation options, including coding aspects, allowing users to tailof functionalities to their exact requirments, ensuring a precise fit for unique project needs. Limited accessibility and monitoring capabilities outside the office, The software's mobile integration allows remote access,enabling Senior Project Engineers to oversee projects, track updates, and manage tasks on-th-go, ensuring constant oversight and control. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") AL Verified User in Logistics and Supply Chain Mid-Market (51-1000 emp.) 5/15/2024 "HIPPO" 1.5/5 What do you like best about Eptura Asset? I LIKED THE MAIN PAGE SHOWING EACH LOCATION WITH HOW MANY WORK ORDERS THEY HAD. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? THERE IS NO CUSTOMER SERVICE. ANYTIME WE HAD A QUESTION, NO ONE WOULD GET WITH US. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? WE ARE NO LONGER USING HIPPO. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JB Jaimy B. Senior Developer Computer Software Small-Business (50 or fewer emp.) 10/7/2023 "Automated reporting and scheduling capabilities" 5/5 What do you like best about Eptura Asset? Reviewing ManagerPlus by iOFFICE has been quite an experience. There are bugs, in the inventory module overall functionality remains impressive. Still provides features. Review collected by and hosted on G2.com. What do you dislike about Eptura Asset? ManagerPlus iOFFICE, navigating and properly utilizing the program is difficult due to customer services lack of guidance and support. Review collected by and hosted on G2.com. What problems is Eptura Asset solving and how is that benefiting you? ManagerPlus by iOFFICE is beneficial, in simplifying asset management and providing a user interface. ManagerPlus solving our maintenance management problems. It provides features that have helped us simplify our workflow and minimize downtime. Review collected by and hosted on G2.com. 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