--- title: Eptura Asset Reviews meta\_title: 'Eptura Asset Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 251 reviews by the users' company size, role or industry to find out how Eptura Asset works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 251 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management ---

# Eptura Asset Reviews & Product Details

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Eptura Asset is facilities management software that enables organizations to monitor, maintain, and optimize physical assets and workspace equipment. Designed for use across offices, industrial environments, and specialized real estate, the platform supports asset lifecycle management, compliance tracking, and maintenance operations. Ideal for facilities teams, asset managers, and operations leaders, Eptura Asset consolidates asset and inventory visibility into a centralized dashboard, streamlining workflows and improving decision-making. Users can schedule preventive and reactive maintenance, conduct mobile inspections, and manage work orders, vendor coordination, and inventory—all within a single platform. - Asset lifecycle management: Monitor equipment health, usage, and value across locations to support timely maintenance and upgrades. - Maintenance automation: Automatically generate work orders and inspections to support preventive and corrective actions. - Mobile compliance tools: Capture inspection data on the go and integrate findings directly into maintenance workflows. - Work order coordination: Track parts, vendors, and internal assignments with real-time updates and status visibility. - Analytics and modeling: Leverage 3D models and budget insights to understand asset performance and identify optimization opportunities. Hosted on Microsoft Azure, Eptura Asset ensures enterprise-grade security, reliability, and scalability. The solution helps organizations reduce costs, maintain compliance, and unlock operational excellence by connecting traditionally siloed data, insights, and workflows.

* * *

Product Website
Eptura Asset
Seller
[Eptura](https://www.g2.com/sellers/eptura)
Discussions
[Eptura Asset Community](https://www.g2.com/products/eptura-asset/discuss)
Languages Supported

English, French, Italian, Japanese, Dutch, Polish, Portuguese, Spanish, Chinese (Simplified)

Solution Type

Best-of-Breed

Overview by
Stephanie Pounders

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

3 months

[
View More Pricing Information
](https://www.g2.com/products/eptura-asset/pricing)

Eptura Solutions
(1)

See how Eptura products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")

Eptura Asset, Engage, Visitor, Workplace

SolutionBy Eptura

](/sellers/eptura/solutions/eptura-asset-engage-visitor-workplace)

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EC

Ellensburg C.

Small-Business (50 or fewer emp.)

3/30/2023

"customer support"

4/5

What do you like best about Eptura Asset?

I like that it gives us a place to put our records and the abillity to do more things..... I think Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

The customer support. It has been difficult to get in contact with people with questions on how to do things. or when there is an issue with the program Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

I don't know how to properly navigate all the different aspects of the program to utilize it properly Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Mid-Market (51-1000 emp.)

1/27/2023

"It is a nice design but has a lot of bugs that makes it difficult to use and support is lacking."

1.5/5

What do you like best about Eptura Asset?

I love that I can export the data I need and create reports outside of M+. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

There are a lot of bugs with the inventory module, which make it very difficult and time-consuming to use. There are too many issues to list here. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

Now, no issues are being solved; you can't get any support anymore. Nobody from support responds or corrects any problems anymore. It's not working currently! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

RD

Ron D.

SHOP FOREMAN

Small-Business (50 or fewer emp.)

12/22/2022

"BAD MANAGER PLUS"

0/5

What do you like best about Eptura Asset?

I LIKED THE OLD MANAGE PLUS BETTER THAN THE CLOUD EASY OF USE Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

CUSTOMER SERVICE YES TAKES FOREVER TO HEAR BACK DOWN LOADING MY OLD MANAGER PLUS DOWNLOAD MY OLD SYSTEM NONE Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

ITS NOT TO DOWNLOAD MY OLD SYSTEM NONE Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Small-Business (50 or fewer emp.)

10/11/2021

"ManagerPlus is a well designed Cloud based program, with growth possibilities for all."

5/5

What do you like best about Eptura Asset?

The features of asset control and reporting. Inventory and Reporting. Being cloud-based makes the whole experience more enhanced, and the connection is NEVER a problem. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

There is nothing I dislike. We use Lightining; the BI reports are challenging to build. Some reports come standard but are too generic. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

If you are purchasing ManagerPlus for the first time, the actual roll-out will require extreme patience. Moving information to ManagerPlus from a different program is expensive and will likely not meet your expectations. Extracting data from a program requires a similar place to bring it. Beyond that, roll-out relies on the end-user, with guidance(templates and how to's ) from an Implementation Specialist. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

The Work Orders module solved accurate completion. Asset module solved compiling accurate data, and PM module has streamlined the whole process and valid information. These things have provided reliable data. Review collected by and hosted on G2.com.

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4/11/2022
Current UserValidated ReviewerSource: Organic

 ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing")
AE

Verified User in Electrical/Electronic Manufacturing

Small-Business (50 or fewer emp.)

2/19/2020

"Still having trouble getting everything out of this that we need"

1/5

What do you like best about Eptura Asset?

I like that this software will send a notification to our parts clerk when our on hand supply has been exhausted. I also like that we have all our calendar based scheduled PMs where they can be quickly accessed and veiwed. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I dislike the fact that there is nowhere to identify when a part is on order in the parts sheet. We keep over 5,000 spare parts in our facility and it gets VERY difficult for our parts clerk to keep up with what she already has on order when someone comes to her and asks about a specific part. We previously had a simple Excel sheet that had a column where she could enter how many were on order and when the order was placed so that all the maintenance techs could see it.

Also, I have quite a bit of trouble when using the program on a computer with Internet Explorer. It seems to run better on Google Chrome, but our IS department will not put Chrome on all our computers. I have spent three days trying to modify names of all our scheduled PMs (of which there are over 600, by the way) and half the time it isn't saving my changes. I am trying to only do ten to twenty at a time and saving often (as is recommended), but I lost over an hour's worth of work today because I kept getting an error and it wouldn't save. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

So far the only benefits we are having is the trace-ability of our PMs. It is holding us accountable to a higher degree to ensure that PMs are completed on time. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-4120631/official_response/edit)

Thanks for your review.

Unfortunately, Microsoft is no longer supporting a wide range of Internet Explorer versions, as Edge is now their main browser. We usually recommend Google Chrome and Mozilla Firefox for our users, but as long as the browser is still supported by the developer it should run Hippo smoothly. Let us know if the problem persists with different browsers.

I'm glad that keeping track of your PMs and receiving notifications for on hand spare parts is being helpful to your organization. Please keep in mind that we are here to help and that we appreciate your feedback. Don't hesitate to reach out to us if you ever need any assistance.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

2/21/2022
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Small-Business (50 or fewer emp.)

10/25/2021

"Horrible"

0/5

What do you like best about Eptura Asset?

Absolutely nothing; it's the worst program I have ever used. Customer service is awful too. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

I dislike everything; they need to go back to the drawing board with this system. They have no idea how to run or create a garage software program. It's horrible; nothing works as it should, and basic information; work order 101 is not even an option. Something as simple as mileage, basic information took an act of god to get on the work order, and it's still not right; if you go back to the work order later, it's gone, it doesn't retain information, this is just for starters. Stuff disappears all the time; there is so much wrong with this I don't even know where to begin. Customer service gives you lip service, if they even contact you at all. Nothing gets resolved; it is by far the worst system I have ever dealt with in my 20 years in the business. The sad part is the software-based Manager Plus system was spot on; this new web-based system sucks big time. Don't fall for the quality of the original software program; it's not the same at all. The original owners of this software should be furious about how they have run this spot-on name and program into the ground. Run, don't walk away from this system; you will be disappointed and your money wasted. Also, be aware that this company has been sold twice since it was launched, and each time nothing changes. Same bad program, same lack of customer service. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

None, the program is awful. Review collected by and hosted on G2.com.

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10/28/2021
Current UserValidated ReviewerSource: Organic

 ![Luna K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Luna K.")
LK

Luna K.

IT PM

Mid-Market (51-1000 emp.)

6/2/2021

"It very detail and organized way to manage your maintenance flow."

4/5

What do you like best about Eptura Asset?

That you can export your data and import it to any report or BI via ".cvs" format. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

The price is very costly, if they lower that and made it more user-friendly that would be nice. When I mean user-friendly I mean many of our maintenance techs are not PC knowledge and found it quite complex to use. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Try their software, just need to teach your techs for those that are not PC knowledgeable how to use it, it will take a few weeks to get a hang of it after, you should be good. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

The fact that we would lose the website to "severe error" every other time we try to create a ticket. We try opening the web portal on three different browsers but, got the same message. We figure-out a work-around but was tidiesous. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Anthony A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anthony A.")
AA

Anthony A.

Soft FM Lead

Mid-Market (51-1000 emp.)

9/24/2020

"Fit Republik HIPPO"

4/5

What do you like best about Eptura Asset?

The "ask me" icon at the top right of the screen ensure you are stuck at any time. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

The priority sometimes don't fit into the contractual SLAs.

The least priority for demand work order is 1 day, whereas, in reality, emergency work orders should be resolved within hours, say, 5 hours Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

It has enabled me to stay on top of my preventative maintenance activities at all times Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Seller invite

SM

S M.

Small-Business (50 or fewer emp.)

3/30/2020

"Fantastic, user-friendly CMMS Software with incredible customer support!"

4.5/5

What do you like best about Eptura Asset?

Hippo CMMS Software is fantastic for work order work ticket maintenance, unscheduled and scheduled, especially when you have multiple locations. The platform is user-friendly, everything is centralized and the support team is absolutely wonderful! Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

Not much to dislike about Hippo. Every once in a while, I find I would like a certain feature, but when I call support & mention it, the feature is already there or they listen and will recommend it in the next upgrade. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Fantastic CMMS software! Incredible features, user-friendly and everything is centralized. You won't be disappointed! Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

Hippo CMMS helps to have all our work order tickets of our many locations in one spot and creates the communication of issues and their resolutions from start to finish. There are great features, such as floor plans and reporting I will be using in the near future which seem great. Review collected by and hosted on G2.com.

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Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-4166710/official_response/edit)

Thank you for your great review!

We are happy to hear you're enjoying Hippo and the support from our team (I will make sure to share your review with them).

We appreciate your feedback, so please don't hesitate to contact us if you ever have any questions or suggestions.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

CF

Chris F.

Maintenance Supervisor

Small-Business (50 or fewer emp.)

2/18/2020

"First half year using Hippo"

4.5/5

What do you like best about Eptura Asset?

The ease of resources requesting work orders. Review collected by and hosted on G2.com.

What do you dislike about Eptura Asset?

When writing a work order I can only search for parts within the description of the part. I cannot look up parts to add to work order using part numbers. So I have to exit the work order go to parts, then look up the part number to find the correct description, then copy and past this into the search in the work order to find the part I am looking for. This is no fun. Review collected by and hosted on G2.com.

Recommendations to others considering Eptura Asset:

Great for the price. Review collected by and hosted on G2.com.

What problems is Eptura Asset solving and how is that benefiting you?

I am able to organize PM's for technicians. I would be interested in a calendar view for Planned work orders to help me with scheduling them. I do not know if this is a current feature. Review collected by and hosted on G2.com.

Show More

Response from Fabio Carvalho of Eptura Asset

[Editedit](https://www.g2.com/survey_responses/eptura-asset-review-4118057/official_response/edit)

Hi Chris,

Thanks for your review. I'm glad you're taking advantage of the requester portal, organizing PM in a more efficient way for your technicians and that you recognize Hippo's value-for-money.

There is a suggestion in place for the dev team, but unfortunately it is not possible to search directly by the part number. However, you can always filter by the work category and, once you select a specific part, you can see and confirm if the part number matches what you're looking for in case its name is not clear.

Please keep in mind that we're here to help, so please don't hesitate to reach out to us so we can discuss it in details and think of a better workflow for your team.

Warm regards,

Fabio Carvalho

Customer Success Adviser

866.956.2859 x 223 | f.carvalho@hippocmms.com

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Eptura Asset? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Eptura Asset
](https://www.g2.com/products/eptura-asset/discussions/new)

GU

Guest User

What is Hippo CMMS by iOFFICE used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-hippo-cmms-by-ioffice-used-for)

MR

Melissa Riddle
•
Last activity over 6 years ago

How do you keep track of parts that have been ordered?

1 Upvote

3

[
Join the conversation
](https://www.g2.com/discussions/24569-how-do-you-keep-track-of-parts-that-have-been-ordered)

[
View all Discussions
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## Pricing Insights

Averages based on real user reviews.

### Time to Implement

3 months

### Return on Investment

19 months

### Average Discount

7%

[
View More Pricing Information
](https://www.g2.com/products/eptura-asset/pricing)

Eptura Asset Comparisons

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##### 
##### Eptura Asset Features

CMMS Platform Features

Work Order Management

Preventative Maintenance (PM)

Predictive Maintenance (PdM)

Asset Definition

Asset Register - Asset Tracking

Relationships - Asset Tracking

Costs - Asset Tracking

Asset Tracking

Location - Asset Tracking

Status - Asset Tracking

History - Asset Tracking

[
View More Features
](https://www.g2.com/products/eptura-asset/features)

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##### Categories on G2

[Asset Tracking](https://www.g2.com/categories/asset-tracking)[CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)

[Asset Tracking](https://www.g2.com/categories/asset-tracking)[CMMS](https://www.g2.com/categories/cmms)[Enterprise Asset Management (EAM)](https://www.g2.com/categories/enterprise-asset-management-eam)[Facility Management](https://www.g2.com/categories/facility-management)[Asset Performance Management](https://www.g2.com/categories/asset-performance-management)[Predictive Maintenance](https://www.g2.com/categories/predictive-maintenance)

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