Epic Features

Allows medical professionals from any department to access and update patient health information

Allows medical professionals from other health systems access patient health information

Generates reports that provides insight into the clinical and financial health of a practice, as well as ensures that a practice adheres to Meaningful Use initiatives

Simplifies charting and patient documentation tasks

Electronically, securely stores patient records

Facilitates streamlined sharing of patient data via seamless integration with relevant third-party medical software

Tracks and monitors the movement of patients through the health care practice or system

Simplifies and supports administrative processes like registration, reporting, document management, and inventory.

Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources.

Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems.

Tailors functionality based on specific nuances of specialty practices.

Enables integration with electronic health records (EHRs) for effective information flow.

Maintains practice compliance around health care mandates and regulatory requirements.

Enables integration with revenue cycle management (RCM), medical billing, and insurance solutions for effective recordkeeping and maintenance.

Tracks and monitors patient demographic information.

Archives discussions for future reference.

Creates roadmaps around agreed upon goals and decisions.

Leverages artifical intelligence to assist in the decision-making process.

Records past decisions for future reference.

Provides the ability to integrate data and transform data in order to facilitate decision-making.

Allows the user to connect to variety of applications across the organization.

Stores organization rules in a catalog, to ensure clinical users can access them in their latest version.

Gives users the ability to collaborate on decision management, such as the ability to work simultaneously or annotate models.

Analyzes and compares the impact of automated decisions.`

Provides tools for simulating rules on real or fictitious operational data, and use the results to assess and refine the behavior of the rules.

Analyzes risk factors, flags cases, and provides information on treatment protocols

Capability to perform complex tasks without constant human input

Capability to perform complex tasks without constant human input

Enables creation, updating, and tracking of individualized care plans over time

Captures therapy session data, thresholds, progress metrics and integrate with clinical record

Coordinates patient transitions across settings (including hospitals, skilled nursing facilities, and home) and exchanges discharge summaries

Allows clinicians/CNAs to document care (vitals, ADLs, notes) at the bedside or in real time

Generates, validates and submits claims, detect errors or missing data before filing

Monitors clinical and operational quality metrics (e.g. readmissions, falls, pressure injuries)

Uses data models to flag patients at high risk for readmission, decline, or adverse events

Optimizes staff shift coverage, skill mix, shift preferences, and compliance

Assigns, tracks, and manages care tasks, handoffs, and care bundles

Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior.

Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests.

Enables secure, conversational messaging between patients and care teams across digital channels.

Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection.

Allows patients to book, reschedule, or cancel appointments through web or mobile tools.

Collects and validates patient information electronically prior to appointments.

Optimizes provider schedules using predictive analytics to reduce gaps and overbooking.

Automatically fills canceled appointments using intelligent waitlist prioritization.

Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach.

Guides patients through care journeys using AI-driven recommendations and reminders.

Tracks, routes, and manages referrals across providers & care settings.

Identifies patients at risk of missing appointments using predictive models.

Integrates with electronic health records & practice management systems to synchronize patient and scheduling data.

Provides real-time dashboards tracking engagement, access, and operational KPIs.