[ Epic Reviews ](https://www.g2.com/products/epic/reviews) [ Epic Reviews ](https://www.g2.com/products/epic/reviews) # Epic Features ##### ## Clinical Workflow Management (4) Multiple Medical Provider Access Allows medical professionals from any department to access and update patient health information Ancillary Care Provider Access Allows medical professionals from other health systems access patient health information Meaningful Use Reporting Generates reports that provides insight into the clinical and financial health of a practice, as well as ensures that a practice adheres to Meaningful Use initiatives Clinical Documentation Simplifies charting and patient documentation tasks Show More ##### ## Patient Health Information Management (3) ePHI Storage Electronically, securely stores patient records Interoperability Facilitates streamlined sharing of patient data via seamless integration with relevant third-party medical software Patient Workflow Management Tracks and monitors the movement of patients through the health care practice or system Show More ##### ## Operations Management (4) Administrative Processes Simplifies and supports administrative processes like registration, reporting, document management, and inventory. Back Office Processes Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources. Workflow Coordination Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems. Practice Specialty Support Tailors functionality based on specific nuances of specialty practices. Show More ##### ## Added Efficiencies (4) Integration with EHRs Enables integration with electronic health records (EHRs) for effective information flow. Compliance Maintains practice compliance around health care mandates and regulatory requirements. Integration with Billing Software Enables integration with revenue cycle management (RCM), medical billing, and insurance solutions for effective recordkeeping and maintenance. Patient Information Management Tracks and monitors patient demographic information. Show More ##### ## Decision Analysis (4) Discussion Archive Archives discussions for future reference. Roadmapping Creates roadmaps around agreed upon goals and decisions. Artificial Intelligence Leverages artifical intelligence to assist in the decision-making process. Decision Tracking Records past decisions for future reference. Show More ##### ## Integration (2) Data Provides the ability to integrate data and transform data in order to facilitate decision-making. Applications Allows the user to connect to variety of applications across the organization. Show More ##### ## Management (2) Catalog Stores organization rules in a catalog, to ensure clinical users can access them in their latest version. Collaboration Gives users the ability to collaborate on decision management, such as the ability to work simultaneously or annotate models. Show More ##### ## Analytics (3) Impact analysis Analyzes and compares the impact of automated decisions.` Simulation Provides tools for simulating rules on real or fictitious operational data, and use the results to assess and refine the behavior of the rules. Risk Factors Analyzes risk factors, flags cases, and provides information on treatment protocols Show More ##### ## Agentic AI - EHR (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Clinical Decision Support (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Clinical Care - Long Term Post Acute Care (4) Care Plan Management Enables creation, updating, and tracking of individualized care plans over time Rehab Progress Tracking Captures therapy session data, thresholds, progress metrics and integrate with clinical record Care & Discharge Planning Coordinates patient transitions across settings (including hospitals, skilled nursing facilities, and home) and exchanges discharge summaries Point‑of‑Care Documentation Allows clinicians/CNAs to document care (vitals, ADLs, notes) at the bedside or in real time Show More ##### ## Financial / Revenue Cycle - Long Term Post Acute Care (1) Claim Submission & Scrubbing Generates, validates and submits claims, detect errors or missing data before filing Show More ##### ## Analytics & Quality / Compliance - Long Term Post Acute Care (2) Quality Measures & Outcomes Tracking Monitors clinical and operational quality metrics (e.g. readmissions, falls, pressure injuries) Predictive Risk Stratification Uses data models to flag patients at high risk for readmission, decline, or adverse events Show More ##### ## Operations & Workforce - Long Term Post Acute Care (2) Scheduling & Staffing Optimization Optimizes staff shift coverage, skill mix, shift preferences, and compliance Task & Workflow Management Assigns, tracks, and manages care tasks, handoffs, and care bundles Show More ##### ## Patient Communication & Engagement (4) Personalized Patient Outreach Delivers targeted engagement campaigns based on patient demographics, risk factors, and behavior. Intelligent Chatbots & Virtual Assistants Provides AI-driven chat interfaces to answer patient questions, triage needs, and route requests. Two-Way Patient Messaging Enables secure, conversational messaging between patients and care teams across digital channels. AI-Powered Appointment Reminders Sends automated appointment reminders via SMS, email, or voice using AI to optimize timing and channel selection. Show More ##### ## Scheduling & Access Optimization (4) Self-Service Appointment Scheduling Allows patients to book, reschedule, or cancel appointments through web or mobile tools. Digital Intake & Pre-Visit Forms Collects and validates patient information electronically prior to appointments. AI-Based Scheduling Optimization Optimizes provider schedules using predictive analytics to reduce gaps and overbooking. Waitlist & Cancellation Management Automatically fills canceled appointments using intelligent waitlist prioritization. Show More ##### ## Care Coordination & Automation (3) Risk Stratification & Patient Prioritization Analyzes clinical and behavioral data to identify high-risk patients & prioritize outreach. Automated Care Pathway Guidance Guides patients through care journeys using AI-driven recommendations and reminders. Referral Management Tracks, routes, and manages referrals across providers & care settings. Show More ##### ## Operational Intelligence & Integration (3) Predictive No-Show Analytics Identifies patients at risk of missing appointments using predictive models. EHR & Practice Management Integration Integrates with electronic health records & practice management systems to synchronize patient and scheduling data. Operational Performance Dashboards Provides real-time dashboards tracking engagement, access, and operational KPIs. Show More [ ![Wellquestpro](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_32c6e8dc6a62667c6f8242d60bcfd5a1/wellquestpro.png "Wellquestpro") Sponsored Wellquestpro Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") ModMed 4.6/5 (358) ](https://www.g2.com/products/modmed/reviews) [ ![Tebra (previously Kareo + PatientPop)](https://images.g2crowd.com/uploads/product/hd_favicon/d7c200158de895a9f31c2831810135f7/tebra-previously-kareo-patientpop.svg "Tebra (previously Kareo + PatientPop)") Tebra (previously Kareo + PatientPop) 4.1/5 (255) ](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) [ ![Cerner](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f60ffee4888b1f35e19d83df284386e3/cerner.png "Cerner") Cerner 3.5/5 (224) ](https://www.g2.com/products/cerner/reviews) [ View All Alternatives ](https://www.g2.com/products/epic/competitors/alternatives) Epic Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8cefda03c7e01c22f11432b43c022d25/meditech-expanse.jpg "Product Avatar Image") Meditech Expanse 3.1/5 (116) [ Compare Now ](https://www.g2.com/compare/epic-vs-meditech-expanse) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image") eClinicalWorks 3.7/5 (157) [ Compare Now ](https://www.g2.com/compare/epic-vs-eclinicalworks) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f60ffee4888b1f35e19d83df284386e3/cerner.png "Product Avatar Image") Cerner 3.5/5 (239) [ Compare Now ](https://www.g2.com/compare/cerner-vs-epic) ##### Categories on G2 [ EHR ](https://www.g2.com/categories/ehr)[ Medical Practice Management ](https://www.g2.com/categories/medical-practice-management)[ AI Patient Engagement & Operations ](https://www.g2.com/categories/ai-patient-engagement-operations) [ Long Term Post Acute Care ](https://www.g2.com/categories/long-term-post-acute-care)[ Clinical Decision Support ](https://www.g2.com/categories/clinical-decision-support) Show More ##### Explore More [ Popular relational database services for app developers ](https://www.g2.com/discussions/what-are-the-most-popular-relational-database-services-for-app-developers)[ What's the top ATS software for tech startups ](https://www.g2.com/discussions/what-s-the-top-ats-software-for-tech-startups)[ Best budget-friendly audit management system ](https://www.g2.com/discussions/what-s-the-best-budget-friendly-audit-management-system) [ Best software for handling payroll and benefits in HR ](https://www.g2.com/discussions/best-software-for-handling-payroll-and-benefits-in-hr)[ Best employer of record software ](https://www.g2.com/discussions/best-employer-of-record-eor-software-to-try-in-2025-share-your-thoughts)[ Pros and Cons Details ](https://www.g2.com/products/epic/reviews?qs=pros-and-cons) Show More [ Popular relational database services for app developers ](https://www.g2.com/discussions/what-are-the-most-popular-relational-database-services-for-app-developers)[ What's the top ATS software for tech startups ](https://www.g2.com/discussions/what-s-the-top-ats-software-for-tech-startups)[ Best budget-friendly audit management system ](https://www.g2.com/discussions/what-s-the-best-budget-friendly-audit-management-system) [ Best software for handling payroll and benefits in HR ](https://www.g2.com/discussions/best-software-for-handling-payroll-and-benefits-in-hr)[ Best employer of record software ](https://www.g2.com/discussions/best-employer-of-record-eor-software-to-try-in-2025-share-your-thoughts)[ Pros and Cons Details ](https://www.g2.com/products/epic/reviews?qs=pros-and-cons)