Compare Epic vs eClinicalWorks

See this
comparison of Epic vs. eClinicalWorks
based on data from user reviews. Epic rates 4.2/5 stars with 669 reviews. eClinicalWorks rates 3.7/5 stars with 97 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
EHR Only
$449
month per provider
 
EHR with Practice Management
$599
month per provider
 
Revenue Cycle Management
 
Free Trial Unavailable
Free Trial Unavailable
Epic
Free Trial Unavailable
eClinicalWorks
EHR Only
$449month per provider
EHR with Practice Management
$599month per provider
Revenue Cycle Management
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.7
7.9
Ease of Use
Ease of Use
8.0
7.8
Ease of Setup
Ease of Setup
6.9
6.8
Ease of Admin
Ease of Admin
7.7
7.5
Quality of Support
Quality of Support
8.1
6.6
Ease of Doing Business With
Ease of Doing Business With
8.3
7.4
Product Direction (% positive)
Product Direction (% positive)
9.0
5.8
Meets Requirements
Epic
8.7
eClinicalWorks
7.9
Ease of Use
Epic
8.0
eClinicalWorks
7.8
Ease of Setup
Epic
6.9
eClinicalWorks
6.8
Ease of Admin
Epic
7.7
eClinicalWorks
7.5
Quality of Support
Epic
8.1
eClinicalWorks
6.6
Ease of Doing Business With
Epic
8.3
eClinicalWorks
7.4
Product Direction (% positive)
Epic
9.0
eClinicalWorks
5.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
5.5%
53.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
16.0%
35.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
78.4%
11.3%
Epic
Small-Business
5.5%
Mid-Market
16.0%
Enterprise
78.4%
eClinicalWorks
Small-Business
53.6%
Mid-Market
35.1%
Enterprise
11.3%

Reviewers' Industry

 
Hospital & Health Care
76.6%
Hospital & Health Care
51.5%
 
Medical Practice
8.5%
Medical Practice
25.8%
 
Health, Wellness and Fitness
4.8%
Health, Wellness and Fitness
8.2%
 
Higher Education
2.8%
Information Technology and Services
3.1%
 
Research
0.7%
Consumer Services
2.1%
 
Other
6.4%
Other
9.3%
Epic
Hospital & Health Care
76.6%
Medical Practice
8.5%
Health, Wellness and Fitness
4.8%
Higher Education
2.8%
Research
0.7%
Other
6.4%
eClinicalWorks
Hospital & Health Care
51.5%
Medical Practice
25.8%
Health, Wellness and Fitness
8.2%
Information Technology and Services
3.1%
Consumer Services
2.1%
Other
9.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Maryam S.
User in Hospital & Health Care

(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...

G2 User in Mental Health Care

This program was new to our health care clinic and staff were worried about how hard it would be to learn. Once it was insalled and we were all trained, we realized quickly that it was much easier and efficient to use than our old system. Glad we switched.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Hospital & Health Care

The user interface is absolutely insane. A button that does the same exact thing will be located in different spots, and sometimes called different names on various screens. It is wild that a product could have such little user interface testing. Talk to...

Joyce M.
User in Hospital & Health Care

The system went down many times. Not sure whether it was a server issue or database issue.

 
Epic
Most Helpful Favorable Review
Maryam S.
User in Hospital & Health Care

(1) Billing system integration (2) Automatic reminders (3) e-prescribing (4) Document scanning (5) Medication tracking (6) Allows for individualized templates for the patient history and physical examination which saves time when entering patient...

Most Helpful Critical Review
G2 User in Hospital & Health Care

The user interface is absolutely insane. A button that does the same exact thing will be located in different spots, and sometimes called different names on various screens. It is wild that a product could have such little user interface testing. Talk to...

eClinicalWorks
Most Helpful Favorable Review
G2 User in Mental Health Care

This program was new to our health care clinic and staff were worried about how hard it would be to learn. Once it was insalled and we were all trained, we realized quickly that it was much easier and efficient to use than our old system. Glad we switched.

Most Helpful Critical Review
Joyce M.
User in Hospital & Health Care

The system went down many times. Not sure whether it was a server issue or database issue.

Screenshots

 No screenshots provided
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Epic
No screenshots provided
eClinicalWorks
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