Envoy Visitors Reviews & Product Details

Removes the need for any sign-in books or docs which is great for a PCI environment. Review collected by and hosted on G2.com.

No major dislikes, initially sign-ins could not be approved from the mobile app however that's now fixed. Review collected by and hosted on G2.com.

Envoy is helpful to help identify employees and visitors. It helps keep count of visitors in the building. Review collected by and hosted on G2.com.

What I dislike is the printers doesn't print out as fast when visitors sign in Review collected by and hosted on G2.com.

It is so easy and convenient to use. Super helpful to manage my team. Review collected by and hosted on G2.com.

Nothing really, everything is really easy and convenient Review collected by and hosted on G2.com.

all the features on envoy including individual backend roles, when setting up it was straight forward, customer support always there to help.

where vistor checking in and out table frequetly use. connecting printer and device via app best intergartion Review collected by and hosted on G2.com.

is the backend. where device management inside the vistors

rather it should have individual table or options for device management to find easliy and navigate when there device errors pops Review collected by and hosted on G2.com.

Easy visitor invite, set up and check in process as well as effortless visitor log download. The app is very intuitive to use and fast onboarding. Review collected by and hosted on G2.com.

The platform is great. Cost would be the only down side Review collected by and hosted on G2.com.

I like that Envoy allows for visitors to complete necessary steps ahead of time; also the integration features with badging systems. Additionally, the analytics are super helpful. Review collected by and hosted on G2.com.

I wish that Envoy allowed for approval to be given by administrators before having a user "check in" since random people can just come in as long as someone puts their email on envoy or they have access to the check-in ipad at our entrance. Review collected by and hosted on G2.com.

It just makes sense, from txting/emailing/slacking all required parties to keeping logs and implementations, Envoy is a great platform. Review collected by and hosted on G2.com.

The roll-out of our system has been painfully slow, with constant need to poke them to keep them on track. Review collected by and hosted on G2.com.

I enjoy the convenience of the app and how user friendly it is! I can quickly verify visitors from anywhere in my building using the app. Review collected by and hosted on G2.com.

I dislike that you can't identify the priority/status (high/low) level of the visitors entered or the kind of visitor they are (eg. Contractor, Auditor, Interviewee, etc.) Review collected by and hosted on G2.com.

As the manager of a bustling studio, I can confidently say that Envoy has revolutionized the way we handle visitors. This intuitive and innovative software has made a significant impact on our day-to-day operations, streamlining our visitor management process like never before. Here's why we couldn't be happier with our decision to adopt this remarkable solution:

Seamless Check-In Experience:

The software's user-friendly interface makes the check-in process effortless for our guests. Visitors can quickly sign in, provide necessary information, and receive a printed badge—all within seconds. This simplicity has reduced queuing times and created a welcoming atmosphere for all those who visit our premises.

Enhanced Security Measures:

Security is paramount for our organization, and this software has elevated our access control measures. It allows us to screen visitors, verify their identities, and even issue temporary access cards for specific areas if needed. The real-time monitoring feature helps us keep track of all visitors on-site, ensuring the safety of both our staff and guests.

Customizable Branding:

One of the standout features of Envoy is its ability to incorporate our branding elements. We can customize the check-in kiosk's appearance to align with our corporate identity, creating a seamless and branded experience for our visitors. This attention to detail has impressed both our clients and partners.

Efficient Visitor Pre-Registration:

With the pre-registration feature, we can streamline the check-in process for planned meetings and events. Visitors receive invitations with QR codes, which they can scan upon arrival. This time-saving feature has simplified event planning and has received positive feedback from attendees.

Analytics and Reporting:

The software's analytics and reporting tools have been invaluable for us to gain insights into visitor patterns and peak hours. The data-driven approach has allowed us to optimize our resources, enhancing the overall visitor experience and improving operational efficiency.

Excellent Customer Support:

From initial implementation to ongoing support, the Envoy team has been outstanding. Their responsiveness and willingness to address our questions have made the whole experience seamless and hassle-free.

In conclusion, Envoy has truly transformed the way we manage visitors. Its ease of use, robust security features, branding capabilities, and excellent customer support have exceeded our expectations. We confidently recommend this software to any business looking to enhance their visitor management process. It's a game-changer that adds value and professionalism to any organization. Review collected by and hosted on G2.com.

There are a few limitations when it comes down to information that's available for users using the kiosk only (like showing guests that have already checked in). Review collected by and hosted on G2.com.

Pros of working with a smaller company -

*direct access to dev teams

*dedicated account rep

*ability to submit feature requests that might actually get implemented

*ability to request new integrations get developed right away (sometimes at a cost)

*genuinely responsive and seem to care about their customers

*overall good UX for end-users (although I think they need to be careful as they keep adding more and more features (some of which don't apply to certain customers - and admin/configuration area could be more intuitive)

*good SCIM integration for SSO and autoprovisioning/deprovisioning

*quick response from support live chat Review collected by and hosted on G2.com.

*Sometimes seems to run too lean - can take a long time to get issues resolved; some issues with integration with building systems

*Lacks internationalization

*Lacks some enterprise features (no customer support portal - only chat; customer-visible audit trail)

*Lack of ad-hoc reporting (but good dashboards)

*Can't whitelabel portal or emails Review collected by and hosted on G2.com.