Engageware Reviews & Product Details

I appreciate that TimeTrade allows me to give the customer the option to schedule with me without the persistent back and forth I was doing via phone and email previously. I have embedded in my signature for emails and occasionally it works as lead gen as well. Review collected by and hosted on G2.com.

There are issues with my Outlook integration that I think limits my ability to fully utilize the product. I have assisted in on-boarding my colleagues and this is what is the more frequent reason they abandon the product. Review collected by and hosted on G2.com.

I like that TimeTrade can let people schedule for appointments right from our website. The design of the TimeTrade calendar and information pages are professionally designed and simple for most of our website visitors to use for scheduling appointment. It's also good that we can get notifications to our email so we know if the person has asked a question or if there are any urgent needs we need to attend to. Review collected by and hosted on G2.com.

I think there aren't enough custom options with how TimeTrade looks and functions. To use API programming, if that's even possible, is just too complex for me and probably most users to deal with for custom implementations. Review collected by and hosted on G2.com.

TimeTrade syncs with my calendar application and allows me to quickly and easily see who I'm meeting with and why. I can set up availability within TimeTrade which allows the requestor to easily find a mutually available time to talk with me. Review collected by and hosted on G2.com.

The syncing doesn't always work automatically even though it is set up to do so. There's a great tool on my ribbon that allows me to manually sync TimeTrade to my calendar and if that doesn't work, closing my calendar app and relaunching it usually does. Review collected by and hosted on G2.com.

The main advantage of Time Trade for me is the ability to automate meeting scheduling. It saves a lot of time for me and the customers as well. Using the integrated into SF application is easy and fast. Value your time! Review collected by and hosted on G2.com.

Generally, I am satisfied with the product. Maybe, it would be great to create meeting templates in advance. I might miss this feature for now. Review collected by and hosted on G2.com.

Using Time Trade is a HUGE time saver. I love that I no longer have to go back and forth via email trying to find the right time to chat with a customer. Customers can easily see available times and find one that works for them. The way that Time Trade connects seamlessly to my outlook calendar is fabulous in that only the times I am available are actually booked by someone. Review collected by and hosted on G2.com.

I would love it if the personalized link that can be inserted directly from an email - 'quick meeting', could be modified to read differently than 'quick meeting' for the customer. Review collected by and hosted on G2.com.

The user interface is neat and has everything laid out in obvious places. I don't have to search through different menus and look up online tutorials to just go in and take care of the basic processes. I like that I can set appointment availability for future dates based on one week that is repeated. It's also very helpful that I can connect my TimeTrade account to my computer and phone calendars to sync dates. Review collected by and hosted on G2.com.

The pricing isn't bad, but I've seen some other calendar scheduling type services that offer similar plans for much less. The design of the account panel is harder to navigate in mobile compared to the full screen desktop website. There are some drag functions that don't operate as efficiently as they could in regards to selecting row or columns in a calendar. I would like for it to work as it does in a spreadsheet program like Excel. Review collected by and hosted on G2.com.

I like the fact that you can have customers book different types of meetings on your calendar. Also, it really gives you the control to decide days/times that they can book appointments with you. I have had multiple customer use it during email campaigns and I didn't have to do any work in getting meetings set up with customers. I think that it does streamline the meeting set up process and can work for customers and potential customers as well. Whether you are an account manager or a sales person, you can benefit from adding the TimeTrade links into your email signature or by sending it out to customers or potential customers. I integration with the different types of calendars that people use is great as well. Review collected by and hosted on G2.com.

When a customer is booking time on the calendar, what they see looks antiquated. I've had people say they refuse to use it because they don't know if it's working right. Also, the set up process is confusing and we've had multiple people set up things incorrectly and there aren't good instructions that can help you customize this for your business. I've used other calendar systems in the past and honestly this falls short of the best calendar booking service but it does do the bare minimum. Review collected by and hosted on G2.com.

Before Timetrade, I was spending so much time emailing back and forth with customers to find an appointment time that would work for both of us. As my call volume began to increase, it became quite a disaster! That is when I turned to TimeTrade. I send out about 50 invitations weekly and it takes me no time at all! It is not only saving my time...and my sanity - but it is also so convenient for customers who need to speak with me. I set up my availability and they are easily able to select a time slot that we both know works for us! This has made appointment setting a much easier and more efficient task for me! Review collected by and hosted on G2.com.

I've yet to find a downside to using TimeTrade. I'd be shocked to find one! Review collected by and hosted on G2.com.

TimeTrade has a straightforward calendar interface that lets leads pick their appointments in an intuitive way. I like the automated nature of the entire TimeTrade system. I can update and send notifications instantly so we and the people making the appointment are properly updated every step of the way. TimeTrade was so easy to install with just a few settings in our account. I can log into the account and set individual appointment dates and times or have a fixed schedule loop over multiple weeks. Review collected by and hosted on G2.com.

Since we also use a traditional phone scheduling system, I think TimeTrade could be better if it had more streamlined integration options with other scheduling methods. I know we're able to integrate TimeTrade with other software, but some of it is way over my head and seemingly prone to error if factoring API programming. I would hate to lose appointments over bad integrations. Review collected by and hosted on G2.com.

Time Trade is very helpful in my field for setting up phone calls and interviews with potential candidates. It eliminates the back and forth time of trying to coordinate with schedules because they can see when I have time directly in my calendar. It allows me to set up each day in the most productive way. Review collected by and hosted on G2.com.

There are times when it does not sync up correctly, and does not accommodate different time zones. There have been a few issues with some people but for the most part it works well. Review collected by and hosted on G2.com.