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Compare Calendly and Engageware 
Featured Products
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free
Contact Us
Calendly
Star Rating
(2,552)4.7 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansEngageware
Star Rating
(131)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Calendly excels in user experience, with a clean and simple interface that makes scheduling effortless. Users appreciate features like automatic time zone detection and seamless integration with popular apps like Slack and Google Calendar, which significantly reduce the hassle of coordinating meetings.
- Users say Engageware shines in enhancing customer service through its AI capabilities. Reviewers highlight its self-service options that allow customers to get instant resolutions, making it a valuable tool for businesses looking to improve customer engagement and efficiency.
- According to verified reviews, Calendly's implementation process is praised for its simplicity, with many users noting how quickly they were able to set up and start using the platform. This ease of setup is a significant advantage for teams that need to get up and running without extensive training.
- Reviewers mention that while Engageware offers robust features for customer engagement, it faces challenges in market presence, with fewer recent reviews compared to Calendly. This may indicate a smaller user base and potentially less community support for troubleshooting and best practices.
- G2 reviewers highlight that Calendly's ability to add buffer time between meetings is a game changer for many users, helping to prevent scheduling conflicts and ensuring a smoother workflow. This feature is particularly appreciated by teams managing multiple appointments throughout the day.
- Users report that Engageware provides a multi-channel communication platform, which is beneficial for businesses looking to engage with customers across various touchpoints. However, its overall G2 Score suggests that it may not be as widely adopted or as highly rated as Calendly, which could impact long-term reliability and support.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Engageware
Scheduler for Enterprise
Contact Us
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Omnichannel Scheduling Experience
- Robust, Full-Stack Security
- Smart Matching
Free Trial
Calendly
Free Trial is available
Engageware
Free Trial is available
Ratings
Meets Requirements
9.2
1,978
9.0
118
Ease of Use
9.4
2,007
8.8
118
Ease of Setup
9.1
866
8.4
47
Ease of Admin
9.1
679
8.7
42
Quality of Support
9.0
1,286
8.7
105
Has the product been a good partner in doing business?
9.3
625
9.1
41
Product Direction (% positive)
8.8
1,902
7.4
120
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
415
Not enough data
9.4
477
Not enough data
Platform Content
9.2
468
Not enough data
9.3
466
Not enough data
8.9
410
Not enough data
9.6
434
Not enough data
9.2
474
Not enough data
Platform Performance
8.6
302
Not enough data
Feature Not Available
Not enough data
Platform
8.8
364
Not enough data
8.6
290
Not enough data
8.7
261
Not enough data
8.9
323
Not enough data
9.3
371
Not enough data
9.3
319
Not enough data
8.3
256
Not enough data
8.9
297
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
37
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
Routing
8.6
34
Not enough data
8.3
33
Not enough data
8.3
32
Not enough data
9.0
37
Not enough data
Platform Operations
8.4
31
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.0
18
Not enough data
8.2
32
Not enough data
8.5
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
223
Not enough data
8.9
225
Not enough data
Shared Calendar
9.1
230
Not enough data
8.9
230
Not enough data
Accessibility
8.5
212
Not enough data
Feature Not Available
Not enough data
Integration
9.1
231
Not enough data
8.6
218
Not enough data
8.8
226
Not enough data
Notifications
9.0
230
Not enough data
8.4
208
Not enough data
Generative AI
7.5
154
Not enough data
7.5
152
Not enough data
7.4
152
Not enough data
Agentic AI - Calendar
7.6
9
Not enough data
Notifications
9.3
579
Not enough data
9.0
519
Not enough data
9.4
585
Not enough data
Settings
9.2
584
Not enough data
9.3
594
Not enough data
9.1
579
Not enough data
Personalization
8.5
516
Not enough data
9.2
549
Not enough data
Integrations
9.0
523
Not enough data
9.0
449
Not enough data
8.0
337
Not enough data
8.7
453
Not enough data
8.9
473
Not enough data
Generative AI
7.2
201
Not enough data
7.0
202
Not enough data
6.7
198
Not enough data
6.6
194
Not enough data
6.6
194
Not enough data
Agentic AI - Online Appointment Scheduling
6.9
16
Not enough data
6.9
16
Not enough data
6.6
16
Not enough data
Integrations
8.1
359
Not enough data
9.2
507
Not enough data
9.1
489
Not enough data
8.6
405
Not enough data
7.7
346
Not enough data
Branding & Customizatio
9.0
500
Not enough data
9.2
494
Not enough data
8.7
407
Not enough data
Automatic Rules & Configurations
9.3
539
Not enough data
9.1
496
Not enough data
9.1
486
Not enough data
Agentic AI - Business Scheduling
7.0
29
Not enough data
7.4
29
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calendly and Engageware are categorized as Business Scheduling
Unique Categories
Calendly is categorized as Lead-to-Account Matching and Routing, Interview Scheduling, Online Appointment Scheduling, and Calendar
Engageware is categorized as Queue Management, Appointment Reminder, Live Chat, Customer Self-Service, Chatbots, Digital Customer Service Platforms, and Help Desk
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engageware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Information Technology and Services
8.9%
Marketing and Advertising
8.3%
Financial Services
6.3%
Education Management
5.8%
Other
58.7%
Computer Software
11.7%
Information Technology and Services
10.2%
Education Management
9.4%
Financial Services
8.6%
Publishing
7.0%
Other
53.1%
Alternatives
Discussions
Can a candidate recommend times?
3 Comments
VR
No, but they can choose from any time you have made available for the meeting type.Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
LW
It is so easy for the client to choose the time to suit them and check my availability easily - works like a dream.Read more
How do you use Calendly free?
3 Comments
LF
As with most subscription service platforms, there's a free level, but it's pretty limited in features/functionality. It is a good way to test out the...Read more
How do i get the time trade appointments to appear in a specific category?
1 Comment
TM
Hi Natalie,
Thanks for your question. We do have a blog post on using conditional formatting to color code TimeTrade appointments based on the activity...Read more
Engageware has no more discussions with answers
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