Compare Calendly and Engageware 
At a Glance
Market Segments
Small-Business (61.2% of reviews)
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free
Contact Us
Calendly
Star Rating
(2,608)4.7 out of 5
Market Segments
Small-Business (61.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansEngageware
Star Rating
(131)4.4 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Calendly excels in ease of use, with many users appreciating its seamless integration with tools like Google Workspace. This allows for effortless scheduling without the usual back-and-forth communication, making it a favorite among small businesses.
- Users say Engageware stands out for its AI capabilities, which enhance customer engagement and automate service processes. Reviewers highlight how the platform enables instant resolutions to inquiries, boosting employee efficiency and improving customer satisfaction.
- According to verified reviews, Calendly's implementation process is notably quick and intuitive, allowing users to start booking meetings almost immediately. This is a significant advantage for those looking to streamline their scheduling without delays.
- Reviewers mention that while Engageware offers robust features for customer engagement, it may not always align perfectly with specific workflow needs, leading to some configuration challenges. This can be a consideration for businesses with unique requirements.
- G2 reviewers highlight that Calendly's user interface is particularly user-friendly, making it easy for clients and prospects to view available time slots and book meetings directly. This simplicity is a key factor in its popularity among users.
- Users report that Engageware provides a comprehensive multi-channel communication platform, which is beneficial for organizations looking to enhance both customer and employee engagement. However, its market presence is less robust compared to Calendly, which has a larger user base and more recent reviews.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Engageware
Scheduler for Enterprise
Contact Us
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Omnichannel Scheduling Experience
- Robust, Full-Stack Security
- Smart Matching
Free Trial
Calendly
Free Trial is available
Engageware
Free Trial is available
Ratings
Meets Requirements
9.2
2,005
9.0
117
Ease of Use
9.4
2,037
8.7
117
Ease of Setup
9.1
893
8.4
46
Ease of Admin
9.1
699
8.6
43
Quality of Support
9.0
1,308
8.7
104
Has the product been a good partner in doing business?
9.2
643
9.2
42
Product Direction (% positive)
8.8
1,930
7.3
120
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
416
Not enough data
9.4
479
Not enough data
Platform Content
9.2
471
Not enough data
9.3
470
Not enough data
8.9
413
Not enough data
9.6
437
Not enough data
9.2
478
Not enough data
Platform Performance
8.6
302
Not enough data
Feature Not Available
Not enough data
Platform
8.8
365
Not enough data
8.6
290
Not enough data
8.7
261
Not enough data
9.0
326
Not enough data
9.3
372
Not enough data
9.3
321
Not enough data
8.3
256
Not enough data
8.9
297
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
38
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
Routing
8.6
35
Not enough data
8.3
33
Not enough data
8.3
32
Not enough data
9.0
38
Not enough data
Platform Operations
8.4
31
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.0
18
Not enough data
8.2
32
Not enough data
8.5
38
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
223
Not enough data
8.9
225
Not enough data
Shared Calendar
9.0
232
Not enough data
8.9
232
Not enough data
Accessibility
8.6
213
Not enough data
Feature Not Available
Not enough data
Integration
9.1
233
Not enough data
8.6
220
Not enough data
8.8
228
Not enough data
Notifications
9.0
232
Not enough data
8.5
210
Not enough data
Generative AI
7.5
154
Not enough data
7.5
153
Not enough data
7.5
153
Not enough data
Agentic AI - Calendar
8.0
10
Not enough data
Notifications
9.3
582
Not enough data
9.0
523
Not enough data
9.4
590
Not enough data
Settings
9.3
589
Not enough data
9.3
600
Not enough data
9.1
585
Not enough data
Personalization
8.5
519
Not enough data
9.2
551
Not enough data
Integrations
9.0
526
Not enough data
9.0
451
Not enough data
8.0
338
Not enough data
8.7
456
Not enough data
8.9
474
Not enough data
Generative AI
7.2
201
Not enough data
7.0
202
Not enough data
6.7
198
Not enough data
6.6
194
Not enough data
6.6
194
Not enough data
Agentic AI - Online Appointment Scheduling
7.2
16
Not enough data
7.2
16
Not enough data
6.6
16
Not enough data
Integrations
8.1
361
Not enough data
9.2
514
Not enough data
9.1
492
Not enough data
8.6
406
Not enough data
7.7
345
Not enough data
Branding & Customizatio
9.0
513
Not enough data
9.2
503
Not enough data
8.7
407
Not enough data
Automatic Rules & Configurations
9.3
548
Not enough data
9.1
506
Not enough data
9.1
488
Not enough data
Agentic AI - Business Scheduling
7.2
31
Not enough data
7.6
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calendly and Engageware are categorized as Business Scheduling
Unique Categories
Calendly is categorized as Lead-to-Account Matching and Routing, Interview Scheduling, Online Appointment Scheduling, and Calendar
Engageware is categorized as Queue Management, Appointment Reminder, Live Chat, Customer Self-Service, Chatbots, Digital Customer Service Platforms, and Help Desk
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engageware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
9.0%
Marketing and Advertising
8.3%
Financial Services
6.3%
Education Management
5.6%
Other
58.8%
Computer Software
11.8%
Information Technology and Services
10.2%
Financial Services
8.7%
Education Management
8.7%
Publishing
7.1%
Other
53.5%
Alternatives
Discussions
How do you use Calendly free?
3 Comments
EJ
Calendly free is a great starting point where you can add a link to your email signature to allow people to book your most commonly needed appointments. Or,...Read more
Can a candidate recommend times?
3 Comments
JS
Anthony, I don't think that's possible. They would have to choose from the dates/times that you set as available on your calendar. I always tell...Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
DK
It's as easy as not having to go back and forth on scheduling meetings! I have so much more time to work on billable work!Read more
How do i get the time trade appointments to appear in a specific category?
1 Comment
TM
Hi Natalie,
Thanks for your question. We do have a blog post on using conditional formatting to color code TimeTrade appointments based on the activity...Read more
Engageware has no more discussions with answers
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