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At a Glance
Market Segments
Small-Business (61.1% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free
Contact Us
Calendly
Star Rating
(2,503)4.7 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansEngageware
Star Rating
(131)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Engageware excels in its "Customer and Contacts Database" feature, allowing for better management of client information, while Calendly's "Multi-Calendar Integration" is praised for its seamless synchronization across different platforms.
- Reviewers mention that Engageware's "Quality of Support" is rated at 8.7, which is commendable, but Calendly outshines with a score of 9.1, indicating a more responsive and helpful support team.
- G2 users highlight Engageware's "Customization" capabilities, scoring 8.8, which allows businesses to tailor their booking pages effectively, whereas Calendly's "Personalized Links" feature at 9.3 is noted for enhancing user experience through easy sharing.
- Users on G2 say that Engageware's "Ease of Setup" is rated at 8.4, which some find slightly cumbersome compared to Calendly's impressive score of 9.1, making it a more user-friendly option for quick deployment.
- Reviewers mention that Engageware's "Product Direction" score of 7.3 suggests some concerns about future updates, while Calendly's higher score of 8.8 indicates a more positive outlook on ongoing improvements and feature enhancements.
- Users report that Engageware's "Appointment Follow-Up" feature is rated at 9.1, which is effective, but Calendly's "Confirmations & Reminders" feature at 9.4 is frequently highlighted for its reliability in reducing no-shows.
Pricing
Entry-Level Pricing
Calendly
Free
Free
For personal use
- 1 event type
- Connect 1 calendar
- Customizable availability
Engageware
Scheduler for Enterprise
Contact Us
Solve the challenge of scheduling multiple locations, staff and resources with Intelligent Appointment Scheduling™ and queue management built for organizations that need a highly scalable and secure solution.
- Omnichannel Scheduling Experience
- Robust, Full-Stack Security
- Smart Matching
Free Trial
Calendly
Free Trial is available
Engageware
Free Trial is available
Ratings
Meets Requirements
9.3
1,952
9.0
118
Ease of Use
9.4
1,979
8.8
118
Ease of Setup
9.1
837
8.4
47
Ease of Admin
9.1
667
8.7
42
Quality of Support
9.0
1,266
8.7
105
Has the product been a good partner in doing business?
9.3
614
9.1
41
Product Direction (% positive)
8.8
1,878
7.4
120
Features by Category
Ticket and Case Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.0
412
Not enough data
9.4
476
Not enough data
Platform Content
9.2
465
Not enough data
9.3
465
Not enough data
8.9
410
Not enough data
9.6
433
Not enough data
9.2
473
Not enough data
Platform Performance
8.6
302
Not enough data
Feature Not Available
Not enough data
Platform
8.8
359
Not enough data
8.6
288
Not enough data
8.7
260
Not enough data
8.9
323
Not enough data
9.4
369
Not enough data
9.3
317
Not enough data
8.3
255
Not enough data
8.9
297
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Hardware
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Matching
9.0
37
Not enough data
7.8
22
Not enough data
Feature Not Available
Not enough data
Routing
8.6
34
Not enough data
8.3
33
Not enough data
8.3
32
Not enough data
9.0
37
Not enough data
Platform Operations
8.4
31
Not enough data
8.0
32
Not enough data
Feature Not Available
Not enough data
8.0
18
Not enough data
8.2
32
Not enough data
8.5
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
8.9
219
Not enough data
8.9
222
Not enough data
Shared Calendar
9.1
226
Not enough data
8.9
225
Not enough data
Accessibility
8.5
210
Not enough data
Feature Not Available
Not enough data
Integration
9.1
225
Not enough data
8.6
215
Not enough data
8.8
222
Not enough data
Notifications
9.0
227
Not enough data
8.4
205
Not enough data
Generative AI
7.5
152
Not enough data
7.5
150
Not enough data
7.4
150
Not enough data
Agentic AI - Calendar
7.4
7
Not enough data
Notifications
9.3
575
Not enough data
9.0
515
Not enough data
9.4
578
Not enough data
Settings
9.2
580
Not enough data
9.3
587
Not enough data
9.2
574
Not enough data
Personalization
8.5
510
Not enough data
9.2
541
Not enough data
Integrations
9.0
516
Not enough data
9.0
445
Not enough data
8.0
334
Not enough data
8.7
448
Not enough data
8.9
470
Not enough data
Generative AI
7.2
199
Not enough data
7.0
200
Not enough data
6.6
196
Not enough data
6.6
192
Not enough data
6.5
192
Not enough data
Agentic AI - Online Appointment Scheduling
6.9
14
Not enough data
6.7
14
Not enough data
6.3
14
Not enough data
Integrations
8.1
357
Not enough data
9.2
500
Not enough data
9.1
481
Not enough data
8.6
398
Not enough data
7.7
342
Not enough data
Branding & Customizatio
9.0
490
Not enough data
9.2
486
Not enough data
8.7
403
Not enough data
Automatic Rules & Configurations
9.3
527
Not enough data
9.1
484
Not enough data
9.1
478
Not enough data
Agentic AI - Business Scheduling
7.0
27
Not enough data
7.3
27
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Calendly and Engageware are categorized as Business Scheduling
Unique Categories
Calendly is categorized as Lead-to-Account Matching and Routing, Interview Scheduling, Online Appointment Scheduling, and Calendar
Engageware is categorized as Queue Management, Appointment Reminder, Live Chat, Customer Self-Service, Chatbots, Digital Customer Service Platforms, and Help Desk
Reviews
Reviewers' Company Size
Calendly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Engageware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.1%
Information Technology and Services
8.9%
Marketing and Advertising
8.2%
Financial Services
6.4%
Education Management
5.8%
Other
58.8%
Computer Software
11.7%
Information Technology and Services
10.2%
Education Management
9.4%
Financial Services
8.6%
Publishing
7.0%
Other
53.1%
Alternatives
Discussions
Can a candidate recommend times?
3 Comments
VR
No, but they can choose from any time you have made available for the meeting type.Read more
How do you use Calendly to save time and increase your earning potential?
3 Comments
LW
It is so easy for the client to choose the time to suit them and check my availability easily - works like a dream.Read more
How do you use Calendly free?
3 Comments
LF
As with most subscription service platforms, there's a free level, but it's pretty limited in features/functionality. It is a good way to test out the...Read more
How do i get the time trade appointments to appear in a specific category?
1 Comment
TM
Hi Natalie,
Thanks for your question. We do have a blog post on using conditional formatting to color code TimeTrade appointments based on the activity...Read more
Engageware has no more discussions with answers
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