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eGoldFax took very little to setup. We were up and running in a few hours. We never ported over our phone lines (though its an option) and instead just forwarded our existing lines to their service. We've been with them for a year and have had no issues with service.
Other vendors did not offer the ability to email the faxes and this one does. No need for staff to go looking for messages, they just come into their mail and can process immediately.
This solution was also from our research, cheaper (at some tiers its approx $0.06 per page) than other solutions for our fax volume (approx 7k incoming pages a month). Review collected by and hosted on G2.com.
Software for routing messages takes a bit of getting used to, not a lot of resources available to refer to when configuring.
Web UI is dated, could use some updating and enhancing (especially having the ability to edit pdfs on the web would be great! No mater what solution you use, you're going to get faxes that are sent over upside down, or combined with other documents, or out of order pages). Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.
