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Dokky Demo - Dokky Space
This is of the Dokky main space where you can track activity and engagement with the spare over time, any communication activities in terms of call analytics and other methods. You can also create tasks that are specific to the space so you and your team can act upon priorities for the customer.
Dokky Demo - Portal / Space for the Customer
Each customer gets their own portal area, or space, which is tailored to their own requirements. Each space gets an AI chat but which can index any content within the space including text, PDFs, markdown files, CSVs etc. Your customers do not need to login they get a magic link or password protec...
Dokky Demo - Communication intelligence
Track each of your calls and build up customer signals so you understand each one of your customers as much as possible. Dokky will create action items based on call activity and assigned them to your team members, or even the customer if needed.
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Dokky Reviews (1)

Reviews

Dokky Reviews (1)

5.0
1 reviews

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Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"A great way to manage and engage with customers, keeping a single source of truth across the team."
What do you like best about Dokky?

Really intuitive, with a growing number of integrations.

Centralises key information and communications with customers, making sure nothing slips through the cracks - continuity of communication and action tracking really helps with customers feeling valued and supported, reducing churn risk.

Lots of well placed AI assistance to help productivity, such as ability for your customer to ask questions based on the information stored in their "space" that really reduced the amount of answering the same questions again and again.

The team at Dokky are really helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Dokky?

Although number of integrations growing, still relatively limited support for different video conferencing apps (just Zoom at the moment). Review collected by and hosted on G2.com.

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