--- title: Docusign Reviews meta_title: 'Docusign Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2875 reviews by the users' company size, role or industry to find out how Docusign works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 2875 scale: '5' date_modified: '2026-10-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Docusign Reviews & Product Details

Pricing

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month
Joshua B.
JB
Joshua B.
Partner Account Manager
Mid-Market (51-1000 emp.)
"Effortless Document Management with DocuSign"
5/5
What do you like best about Docusign?

I really like how easy DocuSign is to use, especially the templates for documentation. They're super helpful when I need to send documents to a wide audience because they can be easily customized and personalized for each recipient. I also appreciate the interface, which is what-you-see-is-what-you-get, enabling me to edit documents in a way that's straightforward, whether they're Word docs or PDFs. To me it's no different than using Microsoft Word, which makes the whole process simple and intuitive. Overall, I'm happy that my current employer uses DocuSign as it's a product I've liked for a long time. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing, I really like it. Review collected by and hosted on G2.com.

Brock  F.
BF
Brock F.
Customer Advocacy Manager
Enterprise (> 1000 emp.)
"Reliable E-Signatures, but Other Activities Feel Complicated"
3.5/5
What do you like best about Docusign?

I manage customer success stories for my org, so being able to reliably send and receive release forms for signatures is crucial. Docusign delivers on this need. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don't think Docusign is user friendly until you need to some anything administrative (using it beyond simply sending and receiving). Anything beyond this (setting up web forms, etc.) is way complicated. I looked for tutorials online and even tried some Docusign training materials, but nothing seems to work for me. Review collected by and hosted on G2.com.

Yalda F.
YF
Yalda F.
Legal counsel
Mid-Market (51-1000 emp.)
"Effortless Execution and Impressive Integration"
5/5
What do you like best about Docusign?

I really like how DocuSign is super easy to navigate, making it straightforward for anyone to use without requiring much training. It's really quick and efficient for executing contracts. I love the integration capability, as it connects well with our contract management system, allowing us to keep track of all our signed contracts efficiently. This integration is essential for my role as a lawyer, enabling quick and easy access to contracts. The ease of setup was also impressive, making it simple to train the business on how to use it. These aspects make DocuSign very valuable to me. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing I can think of Review collected by and hosted on G2.com.

Steven N.
SN
Steven N.
Senior Business Development Representative: Northeast Region
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Easy, Reliable, and Convenient for Digital Signatures"
4.5/5
What do you like best about Docusign?

What I like best about DocuSign is how easy it makes the entire signing process. It’s simple to send documents, track their status, and get signatures without having to go back and forth over email. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The biggest downside is that some plan options can feel a little complicated, especially when you’re trying to figure out which features are included in each plan. Review collected by and hosted on G2.com.

Michelle L.
ML
Michelle L.
Practice Manager, RP®
Financial Services
Small-Business (50 or fewer emp.)
"Ease of use makes this my go to esignature platform"
5/5
What do you like best about Docusign?

Ease of use is a key consideration for our staff and our clients. I don't have anything to say about the downside, I haven't found any. Teaching staff how to use this daily has been easy. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Nothing, the functionality is great. I like that the platform is not overwhelming. Review collected by and hosted on G2.com.

Breeze of Joy F.
BF
Breeze of Joy F.
Small-Business (50 or fewer emp.)
"Effortless Document Signing Anytime, Anywhere"
5/5
What do you like best about Docusign?

I love how convenient and easy to use DocuSign is. It's amazing that it guides you on where to sign, making the process straightforward and saving me time and money. I appreciate being able to sign documents online without the need for physical transportation. The ability to access it anytime, anywhere is a major plus, and it's great for sending and signing documents swiftly. The initial setup was incredibly easy, and I believe anyone can set it up without hassle. I also think their developers do an amazing job by continually improving the service. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I don’t dislike anything about DocuSign. Review collected by and hosted on G2.com.

Stanford M.
SM
Stanford M.
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Turns Signing into a 2-Minute, Phone-Anywhere Process"
4.5/5
What do you like best about Docusign?

Helpful thing is to turn signing from a 3-5 day process into a 2 minute process. Speed and convenience. No printing, scanning or driving to sign. You can sign from your phone anywhere. For businesses, documents that used to take days by email or courier Review collected by and hosted on G2.com.

What do you dislike about Docusign?

Price

It's expensive for what it is, especially for individuals or small teams. The free plan is very limited (3 sends), and paid plans are per user/month. Competitors like Dropbox Sign, Adobe Sign, or PandaDoc are often cheaper. Review collected by and hosted on G2.com.

Sarah M.
SM
Sarah M.
CX MANAGER
Small-Business (50 or fewer emp.)
"Efficient Contract Management with Docusign"
5/5
What do you like best about Docusign?

I use DocuSign for contracts within our company and with our partners, and it really helps with getting agreements signed in a timely fashion. If we have a deadline for a photoshoot or need contracts signed immediately, this is the fastest way. I also like that it sends copies to both parties, which is nice. The initial setup was very easy, taking less than 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

I think having folders that you can customize and store documents would be great. Maybe by context, it can filter your docs into folders. Review collected by and hosted on G2.com.

Ravi R.
RR
Ravi R.
L
Small-Business (50 or fewer emp.)
"Effortless Document Signing, Great UI"
4/5
What do you like best about Docusign?

I appreciate how easy it is to process documents with DocuSign. The user interface is great, making it straightforward to track data and files. I find it very convenient to sign documents, which is a big plus for me in my role as HR. It was also quite easy to set up since my boss was familiar with it, which really helped. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

The challenge I faced is in logging; I think when we are using it with Chrome, we have to log in multiple times, but in other browsers, it works fine. Review collected by and hosted on G2.com.

Raghuvaran T.
RT
Raghuvaran T.
Mid-Market (51-1000 emp.)
"Effortless Onboarding with DocuSign"
4.5/5
What do you like best about Docusign?

I use DocuSign for HR and onboarding paperwork, and it's been a real time-saver. I like how it eliminates paper-based signing, which makes things so much simpler. DocuSign is really easy to use, and the tracking features are good. It works well remotely, which is super important for my work. The integration with Gmail is convenient, and the setup process was easy and fast. Overall, switching from our previous manual, email and PDF-based signing process to DocuSign has made things much easier. Review collected by and hosted on G2.com.

What do you dislike about Docusign?

As of now nothing Review collected by and hosted on G2.com.

Questions about Docusign? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Verified User
G2
Verified User
•
Last activity over 3 years ago

What is the difference between an electronic signature and a digital signature?

3 Upvotes
5
Join the conversation
Pete W.
PW
Pete Weinman
•
Last activity over 4 years ago

What alternatives to docusign do you recommend?

2 Upvotes
2
Join the conversation

Pricing Options

Pricing provided by Docusign.

Personal

$10.00
1 User Per Month

Business Pro

$40.00
1 User Per Month

Standard

$25.00
1 User Per Month
Docusign Comparisons
Docusign Features
Custom Branding
User, Role, and Access Management
Performance and Reliability
Document Signing
Reminders and Expirations
Sign-In Process
Regulatory Compliance
Signature History and Audit
Enterprise Scalability