The G2 on DialTM

DialTM Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users highlight the user-friendly interface of DialTM, making it easy to navigate and saving valuable time. (5 mentions)

Users commend DialTM for its reliability, ensuring smooth workflows and efficient communication management. (3 mentions)

Users love the high-definition audio quality of DialTM, ensuring clear communications and reducing follow-up hassles. (2 mentions)

Users value the cross-platform accessibility of DialTM, making it easy to connect from any device effortlessly. (2 mentions)

Users appreciate the easy communication offered by DialTM, facilitating efficient meetings and seamless document sharing. (2 mentions)

Users praise DialTM for its clear video and sound quality, enhancing the ease of virtual communication. (2 mentions)

Users highlight the efficient file sharing capabilities of DialTM, enhancing collaboration across various devices and settings. (1 mentions)

Users value the seamless integration and intuitive chat features of DialTM for effective communication across devices. (1 mentions)

Users appreciate the seamless integrations of DialTM, which enhance productivity by connecting various business tools effortlessly. (1 mentions)

Users report performance delays with DialTM, particularly during peak usage and internet fluctuations, disrupting their workflow. (2 mentions)

Users face audio issues with DialTM, especially during internet fluctuations that hinder performance and communication. (1 mentions)

Users experience slow response times and unhelpful interactions with customer support, leading to frustration in seeking assistance. (1 mentions)

Users experience website flickering while scrolling on DialTM, which disrupts the otherwise positive experience. (1 mentions)

Users find that the integration issues lead to unnecessary app switching and mobile lag, affecting their overall experience. (1 mentions)

Top Pros or Advantages of DialTM

1. Ease of Use

Users highlight the user-friendly interface of DialTM, making it easy to navigate and saving valuable time.

See 5 mentions

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Kokila M.

Small-Business (50 or fewer emp.)

4.5/5

"Best User interface"

What do you like about DialTM?

smooth workflow and software reliablity.

Durvesh J.

4.0/5

"Reliable Performance with Easy Setup"

What do you like about DialTM?

I find DialTM indispensably helpful for managing customer calls and organizing communication efficiently. It streamlines my work and saves time. I app

2. Reliability

Users commend DialTM for its reliability, ensuring smooth workflows and efficient communication management.

See 3 mentions

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Kokila M.

Small-Business (50 or fewer emp.)

4.5/5

"Best User interface"

What do you like about DialTM?

smooth workflow and software reliablity.

Durvesh J.

4.0/5

"Reliable Performance with Easy Setup"

What do you like about DialTM?

I find DialTM indispensably helpful for managing customer calls and organizing communication efficiently. It streamlines my work and saves time. I app

3. Audio Quality

Users love the high-definition audio quality of DialTM, ensuring clear communications and reducing follow-up hassles.

See 2 mentions

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Durvesh J.

4.0/5

"Reliable Performance with Easy Setup"

What do you like about DialTM?

I find DialTM indispensably helpful for managing customer calls and organizing communication efficiently. It streamlines my work and saves time. I app

Girish S.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifying Team Connectivity"

What do you like about DialTM?

Intuitive interface that doesn’t require much training and easy to implement. Calls and messages are smooth, which gives me confidence in using it dai

4. Cross-Platform

Users value the cross-platform accessibility of DialTM, making it easy to connect from any device effortlessly.

See 2 mentions

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Daud H.

Mid-Market (51-1000 emp.)

4.0/5

"Best Video meeting software for our company"

What do you like about DialTM?

The best part of this tool is, it allows to join the meetings even with mobiles without extra efforts

Muthuram M.

Enterprise (> 1000 emp.)

3.5/5

"Promising but Needs UI Improvements"

What do you like about DialTM?

I find DialTM extremely useful, similar to Google Meet, for connecting with people in my organization and work locations. The desktop UI is nice and s

5. Easy Communication

Users appreciate the easy communication offered by DialTM, facilitating efficient meetings and seamless document sharing.

See 2 mentions

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Georgia K.

Small-Business (50 or fewer emp.)

5.0/5

"emphasizes ease of use allowing businesses to set up branded virtual spaces or meetings effortlessly"

What do you like about DialTM?

frequently mentioned positively, with users noting that they can easily reach out for help when needed.

Ashok D.

Small-Business (50 or fewer emp.)

5.0/5

"Very good platform to Get together and Join to meeting, ease to use. Can easily share share videos"

What do you like about DialTM?

This app is Easy to sign up. Efficient for meetings, events, webinar and to share documents and many more. Also suitable for business communication so

6. Video Quality

Users praise DialTM for its clear video and sound quality, enhancing the ease of virtual communication.

See 2 mentions

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Durvesh J.

4.0/5

"Reliable Performance with Easy Setup"

What do you like about DialTM?

I find DialTM indispensably helpful for managing customer calls and organizing communication efficiently. It streamlines my work and saves time. I app

Hitesh A.

Small-Business (50 or fewer emp.)

3.5/5

"the experince was good and the website interface and speed was good both in mobile and laptop ."

What do you like about DialTM?

the best about DialTM is that they have video banking & video KYC solutions for us, that is really good and I see this feature for the first time.

7. File Sharing

Users highlight the efficient file sharing capabilities of DialTM, enhancing collaboration across various devices and settings.

See 1 mentions

See Related User Reviews

Ashok D.

Small-Business (50 or fewer emp.)

5.0/5

"Very good platform to Get together and Join to meeting, ease to use. Can easily share share videos"

What do you like about DialTM?

This app is Easy to sign up. Efficient for meetings, events, webinar and to share documents and many more. Also suitable for business communication so

8. Instant Messaging

Users value the seamless integration and intuitive chat features of DialTM for effective communication across devices.

See 1 mentions

See Related User Reviews

Girish S.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifying Team Connectivity"

What do you like about DialTM?

Intuitive interface that doesn’t require much training and easy to implement. Calls and messages are smooth, which gives me confidence in using it dai

9. Integrations

Users appreciate the seamless integrations of DialTM, which enhance productivity by connecting various business tools effortlessly.

See 1 mentions

See Related User Reviews

Girish S.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifying Team Connectivity"

What do you like about DialTM?

Intuitive interface that doesn’t require much training and easy to implement. Calls and messages are smooth, which gives me confidence in using it dai

Top Cons or Disadvantages of DialTM

1. Performance Delays

Users report performance delays with DialTM, particularly during peak usage and internet fluctuations, disrupting their workflow.

See 2 mentions

See Related User Reviews

Kokila M.

Small-Business (50 or fewer emp.)

4.5/5

"Best User interface"

What do you dislike about DialTM?

One downside of DialTM is its occasional lag during peak usage times, which can disrupt workflow

Daud H.

Mid-Market (51-1000 emp.)

4.0/5

"Best Video meeting software for our company"

What do you dislike about DialTM?

It works very slow whenever we encounter internet fluctuations

2. Audio Issues

Users face audio issues with DialTM, especially during internet fluctuations that hinder performance and communication.

See 1 mentions

See Related User Reviews

Daud H.

Mid-Market (51-1000 emp.)

4.0/5

"Best Video meeting software for our company"

What do you dislike about DialTM?

It works very slow whenever we encounter internet fluctuations

3. Customer Support

Users experience slow response times and unhelpful interactions with customer support, leading to frustration in seeking assistance.

See 1 mentions

See Related User Reviews

Georgia K.

Small-Business (50 or fewer emp.)

5.0/5

"emphasizes ease of use allowing businesses to set up branded virtual spaces or meetings effortlessly"

What do you dislike about DialTM?

slow response times or unhelpful interactions with customer support, which can be frustrating for users needing assistance.

4. Glitches

Users experience website flickering while scrolling on DialTM, which disrupts the otherwise positive experience.

See 1 mentions

See Related User Reviews

Hitesh A.

Small-Business (50 or fewer emp.)

3.5/5

"the experince was good and the website interface and speed was good both in mobile and laptop ."

What do you dislike about DialTM?

Honestly, i don't think so that DialTM has any dislike but the website was flickering while scrolling in the laptop otherwise I really like the websit

5. Integration Issues

Users find that the integration issues lead to unnecessary app switching and mobile lag, affecting their overall experience.

See 1 mentions

See Related User Reviews

Girish S.

Small-Business (50 or fewer emp.)

4.0/5

"Simplifying Team Connectivity"

What do you dislike about DialTM?

Some integrations could be deeper to avoid switching between apps, and the mobile version sometimes lags compared to the desktop experience.

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Cristian C.

Administrador

Small-Business (50 or fewer emp.)

9/22/2025

Guest users or non-business users of the software, not included in G2 scores.

"Reliable and intuitive communication platform"

4.5/5

What do you like best about DialTM?

DialTM provides a smooth and intuitive interface for managing calls and messages. The platform is stable, easy to navigate, and allows for quick access to contacts and communication history, which streamlines daily communication tasks. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

Occasionally, the platform experiences minor delays during peak usage, and some advanced features could be more customizable. Initial setup can take some time to configure properly for business needs. Review collected by and hosted on G2.com.

What problems is DialTM solving and how is that benefiting you?

DialTM addresses the challenges of managing high volumes of calls and messages efficiently. Before using DialTM, our team spent considerable time manually tracking communications and following up with contacts, which often led to missed calls and delays. With DialTM, communication is centralized, call logs are automated, and reminders help ensure timely follow-ups. This improves team coordination, reduces errors, and saves significant time, allowing us to focus on higher-priority tasks and deliver better service. Review collected by and hosted on G2.com.

Mandeep S.

Full-stack Developer

Mid-Market (51-1000 emp.)

10/1/2025

Guest users or non-business users of the software, not included in G2 scores.

"DialTM"

4/5

What do you like best about DialTM?

Even with a weak network connection, it performs well, making it easy to use in areas with poor coverage. I also appreciate that it is made in India, which is great to see. There are many places in India where the network is not strong, so this works well for people living in those areas. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

At times, I notice performance issues within their app, and several of their features seem to lag behind what is currently available in the market for video chat. Review collected by and hosted on G2.com.

Durvesh J.

9/10/2025

"Reliable Performance with Easy Setup"

4/5

What do you like best about DialTM?

I find DialTM indispensably helpful for managing customer calls and organizing communication efficiently. It streamlines my work and saves time. I appreciate its user-friendly interface, which is easy to navigate and requires little time to master. Its HD video, screen sharing, and analytics make it versatile. The reliable service with clear instructions and smooth setup without much support make it a dependable choice. The high-definition video and audio quality during virtual meetings are crystal clear, making communications consistent and reducing the hassle of tracking calls and follow-ups. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

Nothing Review collected by and hosted on G2.com.

Khizar T.

Sr.Unity/AR/VR/Spark AR/Lens Studio Developer

Small-Business (50 or fewer emp.)

6/20/2025

Guest users or non-business users of the software, not included in G2 scores.

"Streamlined Communication & Excellent Support. DialTM Delivers!"

5/5

What do you like best about DialTM?

DialTM offers a clean, intuitive interface that makes managing business communications remarkably efficient. The call tracking and real-time analytics have been game changers for our team, especially in understanding customer engagement and optimizing call handling. I also appreciate the integration capabilities with our existing CRM it feels seamless. Their customer support is responsive and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

There are occasional lags during high traffic hours, and the mobile experience could be more refined. I’d also love to see more customization options in the reporting dashboard. Nothing critical, but a few improvements would make the platform feel even more polished. Review collected by and hosted on G2.com.

What problems is DialTM solving and how is that benefiting you?

We use DialTM to manage inbound and outbound calls for both support and sales. It has helped reduce missed calls, improve agent performance through call recordings and analytics, and enhance overall communication visibility across departments. It's also allowed us to make data-driven decisions based on call patterns. Review collected by and hosted on G2.com.

Girish S.

R & D Engineer

Small-Business (50 or fewer emp.)

8/19/2025

"Simplifying Team Connectivity"

4/5

What do you like best about DialTM?

Intuitive interface that doesn’t require much training and easy to implement. Calls and messages are smooth, which gives me confidence in using it daily. I also appreciate how it integrates seamlessly with other business tools, helping streamline workflows without jumping between apps. The customer support team is responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

Some integrations could be deeper to avoid switching between apps, and the mobile version sometimes lags compared to the desktop experience. Review collected by and hosted on G2.com.

Pratiksha D.

Marketing

Small-Business (50 or fewer emp.)

10/7/2025

Guest users or non-business users of the software, not included in G2 scores.

"Good Video Conferencing Tool"

3.5/5

What do you like best about DialTM?

I generally use Gmeet for all my meetings and calls. But I found this, and it was quite interesting. I used it 3-4 times. Even asked my friends to use it. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

The free version only has a 40-minute duration. It can be extended. Since Gmeet has no limits, and it is free as well. Review collected by and hosted on G2.com.

Harlee C.

Front Desk

Small-Business (50 or fewer emp.)

8/1/2025

Guest users or non-business users of the software, not included in G2 scores.

"Very amazing app!"

5/5

What do you like best about DialTM?

I love this app. it allows me to connect with colleagues and have efficient meetings. Customer support is always there when you need it. This app is super easy to work with and i use it all the time. It has so many features to it too! Review collected by and hosted on G2.com.

What do you dislike about DialTM?

Sometimes connectivity, but it might be my WIFI Lol. Review collected by and hosted on G2.com.

Mario Enrique V.

Support agent

Small-Business (50 or fewer emp.)

10/30/2025

Guest users or non-business users of the software, not included in G2 scores.

"Unbeatable Versatility and Total Satisfaction"

5/5

What do you like best about DialTM?

Its versatility allows you to do many things, as long as you have the necessary resources. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

Nothing, so far, quite satisfied Review collected by and hosted on G2.com.

Neha y.

Associate data ops

Enterprise (> 1000 emp.)

5/8/2025

Guest users or non-business users of the software, not included in G2 scores.

"Reliable. Scalable. DialTM"

5/5

What do you like best about DialTM?

What I like best about DialTM is its reliability and simplicity in connecting teams across locations Review collected by and hosted on G2.com.

What do you dislike about DialTM?

One downside of DialTM is that its user interface can feel a bit outdated or unintuitive at times, especially when navigating advanced settings or managing call log Review collected by and hosted on G2.com.

Muthuram M.

Technology Analyst

Enterprise (> 1000 emp.)

10/2/2025

"Promising but Needs UI Improvements"

3.5/5

What do you like best about DialTM?

I find DialTM extremely useful, similar to Google Meet, for connecting with people in my organization and work locations. The desktop UI is nice and straightforward to set up by logging in with LinkedIn or Google accounts. It solves the real-life problem of connecting with people affordably compared to Teams, which is more expensive. Review collected by and hosted on G2.com.

What do you dislike about DialTM?

I find the mobile experience with DialTM's UI clumsy and uncomfortable. The user interface is also a bit laggy, impacting my overall experience. Although the desktop view is satisfactory, the transition to a mobile structure seems to detract significantly from usability. Enhancements in this area would make me consider buying it again. Review collected by and hosted on G2.com.