Device42, A Freshworks Company Pricing Overview

Device42, A Freshworks Company does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details.

Device42, A Freshworks Company's pricing is best suited for mid-market and enterprise IT teams managing complex, hybrid infrastructure. G2 reviewers from enterprise segments across IT services, financial services, insurance, and manufacturing consistently highlight value from advanced autodiscovery, application dependency mapping, and CMDB capabilities at higher tiers. Mid-market organizations in government, education, and software also report strong fit. Small businesses can benefit from entry-level tiers, though G2 reviewers from smaller teams flag initial setup complexity and cost as friction points. Organizations prioritizing datacenter management, cloud migration planning, or ITSM integration with Freshworks will find Device42, A Freshworks Company's upper tiers most aligned to their needs.

Device42, A Freshworks Company does not offer a permanent free tier. According to G2's pricing data, a free trial is available for teams evaluating the solution before committing to a paid plan. Device42, A Freshworks Company's paid plans span four tiers — Basic ($), Advanced ($$), Enterprise ($$$), and Custom ($$$$) — with higher tiers unlocking broader discovery capabilities, advanced dependency mapping, integrations, and enterprise-scale support. G2 reviewers note that certain features, including key integrations and modules, are priced as separate add-ons rather than bundled into base tiers, meaning the full feature set requires investment beyond the entry-level paid plan.

According to G2 reviewers, Device42, A Freshworks Company delivers strong value relative to its pricing, particularly for mid-market and enterprise organizations. G2 users in education and IT services explicitly cite low licensing costs compared to competing CMDB tools, and one mid-market reviewer notes Device42, A Freshworks Company's pricing is "very low comparing to other products." High ratings dominate the review set, with most enterprise and mid-market users expressing satisfaction. The primary value concern comes from smaller organizations: one mid-market machinery reviewer flags it as "a bit on the expensive side" with no lower entry point. Some add-on features priced separately also draw minor criticism from G2 reviewers.