[ Device4... Reviews ](https://www.g2.com/products/device42-a-freshworks-company/reviews) [ Device4... Reviews ](https://www.g2.com/products/device42-a-freshworks-company/reviews) # Device42, A Freshworks Company Pricing Overview [Editedit](https://my.g2.com/device42-a-freshworks-company/pricings) Free Trial ## Device42, A Freshworks Company Pricing Key Insights Last updated on Jul 28, 2026 * * * Device42, A Freshworks Company offers **4 pricing editions** , starting at **$**. Device42, A Freshworks Company pricing tiers are designed to support different usage levels and team sizes. Device42, A Freshworks Company also offers a **free trial**. Compare the Device42, A Freshworks Company pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Device42** for **custom pricing**. * * * Basic — $ / Up to 250 devices Advanced — $$ / Between 250 and 1500 devices Enterprise — $$$ / Between 1501 and 2500 devices Custom — $$$$ / More than 2500 devices Rated 4.7 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Basic $ Up to 250 devices Advanced $$ Between 250 and 1500 devices Enterprise $$$ Between 1501 and 2500 devices Custom $$$$ More than 2500 devices The Device42 Core software license is the base license for the product, and Other features are priced in addition to the core pricing, and require a Core base license. Device42 software is licensed as an annual subscription. Pricing tiers are based on the number of devices, modules chosen, and and the number of IP addresses in use in the software. A device is anything IP-enabled. Non-IP based objects are considered assets and can be tracked in Device42 without taking up a license. Core is the foundational element of Device42. All users must have, at minimum, a valid Device42 Core license. Additional available feature licenses include: - Software License Management (SLM) - Power & Environmental Monitoring - Application Discovery & Dependency Mapping - Resource Utilization Core, Software, and Power are licensed based on the total number of devices in your estate. Application Discovery & Dependency Mapping is licensed only on the number of application hosts. Pricing information for Device42, A Freshworks Company is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Device42, A Freshworks Company must be conducted with the seller. Complete pricing information is available on Device42's Pricing page, which can be found here: https://www.device42.com/pricing/ or contact a Device42 sales associate by emailing info@device42.com or calling 1.844.424.2422 between 9AM-6PM EST. Pricing information was last updated on September 27, 2022 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Perceived Cost $$$$$ ## Device42, A Freshworks Company Pricing FAQs Generated using AI Is Device42, A Freshworks Company free, or does it offer a free trial? Device42, A Freshworks Company does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. Who is Device42, A Freshworks Company pricing best suited for? Device42, A Freshworks Company's pricing is best suited for mid-market and enterprise IT teams managing complex, hybrid infrastructure. G2 reviewers from enterprise segments across IT services, financial services, insurance, and manufacturing consistently highlight value from advanced autodiscovery, application dependency mapping, and CMDB capabilities at higher tiers. Mid-market organizations in government, education, and software also report strong fit. Small businesses can benefit from entry-level tiers, though G2 reviewers from smaller teams flag initial setup complexity and cost as friction points. Organizations prioritizing datacenter management, cloud migration planning, or ITSM integration with Freshworks will find Device42, A Freshworks Company's upper tiers most aligned to their needs. What are the key differences between the free and paid versions of Device42, A Freshworks Company? Device42, A Freshworks Company does not offer a permanent free tier. According to G2's pricing data, a free trial is available for teams evaluating the solution before committing to a paid plan. Device42, A Freshworks Company's paid plans span four tiers — Basic ($), Advanced ($$), Enterprise ($$$), and Custom ($$$$) — with higher tiers unlocking broader discovery capabilities, advanced dependency mapping, integrations, and enterprise-scale support. G2 reviewers note that certain features, including key integrations and modules, are priced as separate add-ons rather than bundled into base tiers, meaning the full feature set requires investment beyond the entry-level paid plan. Is Device42, A Freshworks Company considered good value for its pricing? According to G2 reviewers, Device42, A Freshworks Company delivers strong value relative to its pricing, particularly for mid-market and enterprise organizations. G2 users in education and IT services explicitly cite low licensing costs compared to competing CMDB tools, and one mid-market reviewer notes Device42, A Freshworks Company's pricing is "very low comparing to other products." High ratings dominate the review set, with most enterprise and mid-market users expressing satisfaction. The primary value concern comes from smaller organizations: one mid-market machinery reviewer flags it as "a bit on the expensive side" with no lower entry point. Some add-on features priced separately also draw minor criticism from G2 reviewers. ## Top-Rated Alternatives [ ![Nlyte](https://images.g2crowd.com/uploads/product/hd_favicon/94d5dc27b87e0c6741961e531f8a7580/nlyte.svg "Nlyte") Nlyte 4.5/5(51) ](https://www.g2.com/products/nlyte/reviews) [ ![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper") Lansweeper 4.4/5(68) ](https://www.g2.com/products/lansweeper/reviews) [ ![BMC Helix Discovery](https://images.g2crowd.com/uploads/product/hd_favicon/93e0099a30e38ac81d7a39b93a6300e9/bmc-helix-discovery.png "BMC Helix Discovery") BMC Helix Discovery 4.2/5(64) ](https://www.g2.com/products/bmc-helix-discovery/reviews) [ View All Alternatives ](https://www.g2.com/products/device42-a-freshworks-company/competitors/alternatives) ## Device42, A Freshworks Company Alternatives Pricing The following is a quick overview of editions offered by other [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) | ![Lansweeper](https://images.g2crowd.com/uploads/product/image/small_square/small_square_40b0773d0290d71148b433614c6c6652/lansweeper.png) [Lansweeper](https://www.g2.com/products/lansweeper/reviews) ##### Free Trial | Free0 per asset | Ideal for small teams who want to explore asset discovery. Start with 14 days of full access. - Asset Discovery & Inventory - Continue free (up to 100 assets) - Unlimited User Seats - Community Support | | ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/image/small_square/small_square_016f9502a5c1407463f90a3d5b7704ac/solarwinds-service-desk.png) [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) ##### ESSENTIALS | $39.00Per Month | Includes: - Incident Management - Knowledge Base - Service Portal - Asset Management - Service Catalog - Change Management - Service Level Agreement (SLA) - Groups - Custom Roles - Internationalization - Multi-Factor Authentication (MFA) - Real time 24/7 Live Chat Support - Light & Dark Mode - Onboarding Services [Show More](javascript:void(0);) | | ![Freshservice](https://images.g2crowd.com/uploads/product/image/small_square/small_square_2d6a381d321e8fc6b72a7f95e8cde31a/freshservice.png) [Freshservice](https://www.g2.com/products/freshservice/reviews) ##### STARTER | $19.00 | For getting started - Incident Management - Knowledge Base - Self Service Portal - SLA Management - Workflow Automator - Orchestration - Access Controls Starter - Analytics Starter - Multiple Portal Languages - Custom SSL - Marketplace Apps - Mobile Apps - 1000 Orchestration transactions/mo/account [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Device42, A Freshworks Company alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## Device42, A Freshworks Company Pricing Reviews (1) ![osman y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "osman y.") OY osman y. Project Manager Small-Business (50 or fewer emp.) 11/21/2025 More Options - "Integrated and Powerful Solution in IT Asset Management" 4.5/5 What do you like best about Device42, A Freshworks Company? Enhances IT asset management capabilities designed to provide customers with a single and integrated platform. New features help customers reduce risks and resolve incidents faster. Review collected by and hosted on G2.com. What do you dislike about Device42, A Freshworks Company? It is priced separately as an add-on, not as a product. Review collected by and hosted on G2.com. What problems is Device42, A Freshworks Company solving and how is that benefiting you? In today’s ever-changing digital world, IT teams play a major role in delivering business value with speed and responsiveness being critical for success. Upon the integration of Freshworks and Device42 solutions, customers will be able to benefit from a unified platform that delivers enhanced ITSM (IT Service Management) and ITAM (IT Asset Management Software) capabilities including advanced asset discovery and application dependency mapping, enabling them to anticipate risks better and resolve incidents faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated Device42, A Freshworks Company Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_40b0773d0290d71148b433614c6c6652/lansweeper.png "Product Avatar Image") Lansweeper 4.4/5(68) [ Compare Now ](https://www.g2.com/compare/device42-a-freshworks-company-vs-lansweeper) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8d3285220183eb8b6350e314a2409247/bmc-helix-discovery.png "Product Avatar Image") BMC Helix Discovery 4.2/5(64) [ Compare Now ](https://www.g2.com/compare/bmc-helix-discovery-vs-device42-a-freshworks-company) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/device42-a-freshworks-company-vs-dynatrace) ##### Categories on G2 [ IT Asset Management ](https://www.g2.com/categories/it-asset-management)[ ServiceNow Store Apps ](https://www.g2.com/categories/servicenow-store-apps)[ Data Center Infrastructure Management (DCIM) ](https://www.g2.com/categories/data-center-infrastructure-management-dcim) ##### Explore More [ digital asset management solutions ](https://www.g2.com/discussions/digital-asset-management-dam-solutions-what-do-you-look-for)[ What is the best BIM objects library for Revit families for someone just starting out who needs a reliable source of accurate manufacturer-provided content? ](https://www.g2.com/discussions/what-is-the-best-bim-objects-library-for-revit-families-for-someone-just-starting-out-who-needs-a-reliable-source-of-accurate-manufacturer-provided-content)[ best apm tools ](https://www.g2.com/discussions/best-apm-tools-what-s-your-favorite) [ Most recommended generative AI infrastructure for software companies ](https://www.g2.com/discussions/what-is-the-most-recommended-generative-ai-infrastructure-for-software-companies)[ Which financial consulting providers deliver strategic guidance backed by data analysis and industry benchmarks? ](https://www.g2.com/discussions/which-financial-consulting-providers-deliver-strategic-guidance-backed-by-data-analysis-and-industry-benchmarks)[ Pros and Cons Details ](https://www.g2.com/products/device42-a-freshworks-company/reviews?qs=pros-and-cons) Show More [ digital asset management solutions ](https://www.g2.com/discussions/digital-asset-management-dam-solutions-what-do-you-look-for)[ What is the best BIM objects library for Revit families for someone just starting out who needs a reliable source of accurate manufacturer-provided content? ](https://www.g2.com/discussions/what-is-the-best-bim-objects-library-for-revit-families-for-someone-just-starting-out-who-needs-a-reliable-source-of-accurate-manufacturer-provided-content)[ best apm tools ](https://www.g2.com/discussions/best-apm-tools-what-s-your-favorite) [ Most recommended generative AI infrastructure for software companies ](https://www.g2.com/discussions/what-is-the-most-recommended-generative-ai-infrastructure-for-software-companies)[ Which financial consulting providers deliver strategic guidance backed by data analysis and industry benchmarks? ](https://www.g2.com/discussions/which-financial-consulting-providers-deliver-strategic-guidance-backed-by-data-analysis-and-industry-benchmarks)[ Pros and Cons Details ](https://www.g2.com/products/device42-a-freshworks-company/reviews?qs=pros-and-cons)