Link copied to clipboard # Device42, A Freshworks Company vs Lansweeper Comparison - What are their main differences? Share [ Export ](/compare/device42-a-freshworks-company/lansweeper/export.csv) Device42, A Freshworks CompanyLansweeper[+ Add Product](#) Pricing **Device42, A Freshworks Company** Free Trial **$** Up to 250 devices · Basic **Lansweeper** Free Trial **Free** 0 per asset · Free Trial **Pricing Insights** from reviews Time to Implement **Device42, A Freshworks Company** 3 months Based on 13 responses **Lansweeper** 1 monthFaster Based on 28 responses Return on Investment **Device42, A Freshworks Company** 21 months Based on 10 responses **Lansweeper** 11 months10 months sooner Based on 21 responses Perceived Cost **Device42, A Freshworks Company** $$$$$ **Lansweeper** $$$$$ Average Discount **Device42, A Freshworks Company** Not enough reviews yet **Lansweeper** 10% ![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company") ![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Device42, A Freshworks Company** [ Asset Management (3) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1569631&qs=pros-and-cons#reviews)[ Ease of Use (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394535&qs=pros-and-cons#reviews)[ Complexity (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=2394529&qs=pros-and-cons#reviews)[ Latency Issues (1) ](https://www.g2.com/products/device42-a-freshworks-company/reviews?filters%5Bsentiment_snippet%5D=1953880&qs=pros-and-cons#reviews) **Lansweeper** [ Asset Management (2) ](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2242266&qs=pros-and-cons#reviews)[ Alerts (1) ](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2242255&qs=pros-and-cons#reviews)[ App Limitations (1) ](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2489047&qs=pros-and-cons#reviews)[ Cloud Integration (1) ](https://www.g2.com/products/lansweeper/reviews?filters%5Bsentiment_snippet%5D=2489036&qs=pros-and-cons#reviews) Integrations **Device42, A Freshworks Company** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0112b134c73fd25e23b27e6021acbaa9/configuration-management-database.png "Product Avatar Image") Configuration Management... ](https://www.g2.com/products/configuration-management-database/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a9a43b2d4b9db5bdb0ced67c5e23b61/confluence.png "Product Avatar Image") Confluence ](https://www.g2.com/products/confluence/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_5e2e461b5f126161404ed44d15d09b15/progress-chef.png "Product Avatar Image") Progress Chef ](https://www.g2.com/products/progress-chef/reviews)[ View all ](https://www.g2.com/products/device42-a-freshworks-company/integrations) **Lansweeper** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Product Avatar Image") Jira Service Management ](https://www.g2.com/products/jira-service-management/reviews)[ View all ](https://www.g2.com/products/lansweeper/integrations) Screenshots **Device42, A Freshworks Company** ![Device42, A Freshworks Company screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105574/BusinessApplication.PNG) **Lansweeper** ![Lansweeper screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1753772/Cybersecurity.png) **Ratings** from reviews Meets Requirements **Device42, A Freshworks Company** 8.9 8.941 **Lansweeper** 9.3 9.355 Ease of Use **Device42, A Freshworks Company** 8.8 8.842 **Lansweeper** 8.8 8.857 Ease of Setup **Device42, A Freshworks Company** 8.5 8.538 **Lansweeper** 8.8 8.853 Ease of Admin **Device42, A Freshworks Company** 8.8 8.834 **Lansweeper** 9.0 9.048 Quality of Support **Device42, A Freshworks Company** 9.5 9.540 **Lansweeper** 8.9 8.943 Has the product been a good partner in doing business? **Device42, A Freshworks Company** 9.5 9.533 **Lansweeper** 9.3 9.340 Product Direction (% positive) **Device42, A Freshworks Company** 9.4 9.440 **Lansweeper** 8.7 8.752 **Features** ratings from reviews IT Asset Management 8.4 19 8.9 25 Data Center Infrastructure Management (DCIM) 8.9 8 Not enough data User Insights Reviewers' Company Size [![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews) Device42, A Freshworks Company Small-Business(50 or fewer emp.) 17.0% Mid-Market(51-1000 emp.) 36.2% Enterprise(\> 1000 emp.) 46.8% [![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper")](https://www.g2.com/products/lansweeper/reviews) Lansweeper Small-Business(50 or fewer emp.) 7.4% Mid-Market(51-1000 emp.) 64.7% Enterprise(\> 1000 emp.) 27.9% Small-Business (50 or fewer emp.) 17.0% 7.4% Mid-Market (51-1000 emp.) 36.2% 64.7% Enterprise (\> 1000 emp.) 46.8% 27.9% Reviewers' Industry [![Device42, A Freshworks Company](https://images.g2crowd.com/uploads/product/hd_favicon/2b6e73bf06ef7cce19f8c322a5f830e8/device42-a-freshworks-company.svg "Device42, A Freshworks Company")](https://www.g2.com/products/device42-a-freshworks-company/reviews) Device42, A Freshworks Company Information Technology and Services 23.4% Financial Services 10.6% Computer Software 8.5% Insurance 6.4% Leisure, Travel & Tourism 6.4% Other 44.7% [![Lansweeper](https://images.g2crowd.com/uploads/product/hd_favicon/bef45300ba837b949e0efed6a25ed429/lansweeper.svg "Lansweeper")](https://www.g2.com/products/lansweeper/reviews) Lansweeper Information Technology and Services 13.2% Financial Services 5.9% Hospital & Health Care 5.9% Logistics and Supply Chain 5.9% Hospitality 4.4% Other 64.7% FAQs ## Device42, A Freshworks Company vs Lansweeper FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Lansweeper vs Device42, A Freshworks Company? Device42, A Freshworks Company stands out for its higher G2 rating and superior support scores, while Lansweeper is noted for its risk management features and asset inventory capabilities. | [Lansweeper](https://www.g2.com/products/lansweeper/reviews) | [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) | | --- | --- | | 4.4/5 (68 reviews) | 4.7/5 (51 reviews) | | Mid-Market | Mid-Market | | 8.8 | 8.5 | | 8.9 | 9.5 | | Asset Management | Asset Management | ### How do the pricing models of Lansweeper and Device42, A Freshworks Company compare? Device42, A Freshworks Company is rated higher for value, with reviewers expressing greater satisfaction with its pricing and overall value proposition. - **Lansweeper:** Reviewers note attractive pricing but mention recent price increases and concerns about being pushed toward cloud plans. - **Device42, A Freshworks Company:** Reviewers highlight strong value for money and satisfaction with the product's pricing, though some mention add-on costs for certain features. - **Switching reasons:** Recent reviews cite Device42's unified platform and advanced discovery features as key reasons for switching from other tools. ### What are the best alternatives to Lansweeper and Device42, A Freshworks Company? The top 3 alternatives to Lansweeper and Device42, A Freshworks Company are Nlyte, NinjaOne, and SolarWinds Service Desk. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Lansweeper](https://www.g2.com/products/lansweeper/reviews) | 4.4/5 (68) | Mid-Market | Attractive pricing, recent increases noted | Asset Management | | [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) | 4.7/5 (51) | Mid-Market | Strong value, some add-on costs | Asset Management | | [Nlyte](https://www.g2.com/products/nlyte/reviews) | 4.5/5 (51) | Enterprise | — | Data center management | | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5 (5026) | Mid-Market | — | Comprehensive IT management | | [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) | 4.3/5 (786) | Mid-Market | — | Service desk integration | ### Which IT Asset Management features should I prioritize when comparing Lansweeper and Device42, A Freshworks Company? Buyers should prioritize asset discovery, reporting and analytics, integration capabilities, risk management, and support quality when comparing Lansweeper and Device42, A Freshworks Company. - **Asset discovery:** Lansweeper (Asset Management, 2 all-time mentions); Device42, A Freshworks Company (Asset Management, 3 all-time mentions). - **Reporting and analytics:** Lansweeper is frequently cited for its reporting functions and customizability; Device42, A Freshworks Company is noted for detailed reports and dependency mapping. - **Integration capabilities:** Lansweeper integrates with Jira (1 all-time mention); Device42, A Freshworks Company is highlighted for API integrations and compatibility with internal tools. - **Risk management:** Lansweeper offers Risk Management – IT Asset Management as a unique feature. - **Support quality:** Device42, A Freshworks Company scores 9.5 for Quality of Support, Lansweeper scores 8.9. ### What are the pros and cons of Lansweeper vs Device42, A Freshworks Company? Lansweeper's headline strength is asset management and reporting, while Device42, A Freshworks Company excels in support quality and comprehensive discovery features. - **Lansweeper strengths:** Asset Management (2 all-time mentions), Alerts (1), Integrations (1), Tracking (1), User Interface (1). - **Lansweeper trade-offs:** App Limitations (1), Cloud Integration issues (1), Setup Difficulty (1), recent price increases, and support quality concerns in some reviews. - **Device42, A Freshworks Company strengths:** Asset Management (3 all-time mentions), Ease of Use (1), Productivity Improvement (1), Solutions (1), Tracking (1), high support satisfaction (Quality of Support 9.5). - **Device42, A Freshworks Company trade-offs:** Complexity (1), Latency Issues (1), Learning Curve (1), Navigation Issues (1), Performance Issues (1), Pricing Issues (1), Setup Difficulty (1), Slow Performance (1), Small Business Exclusion (1). ### Is Lansweeper or Device42, A Freshworks Company better for small businesses? Lansweeper is a better fit for small businesses, as Device42, A Freshworks Company is noted for complexity and small business exclusion in recent reviews. - **Lansweeper:** Largest segment is Mid-Market, but reviewers highlight ease of setup and suitability for smaller deployments, with positive sentiment for small business use. - **Device42, A Freshworks Company:** Largest segment is Mid-Market, and recent reviews mention complexity and that it may not be ideal for small businesses. ### Which IT Asset Management platform has better integrations? Lansweeper and Device42, A Freshworks Company are at parity for integrations, with each supporting key integrations cited in recent reviews. - **Lansweeper:** Jira integration is mentioned in recent reviews. - **Device42, A Freshworks Company:** API integrations and compatibility with internal tools are highlighted in recent reviews. ### How do Lansweeper and Device42, A Freshworks Company compare on customer support? Device42, A Freshworks Company leads Lansweeper in Quality of Support by 0.6 points (9.5 vs 8.9), a material difference. - **Lansweeper:** Reviewers report mixed support experiences, with some citing slow or inadequate responses, while others note helpful support for setup and troubleshooting. - **Device42, A Freshworks Company:** Reviewers consistently praise support as responsive, customer-oriented, and proactive in resolving issues, with several citing outstanding support experiences. ### Which is easier to implement, Lansweeper or Device42, A Freshworks Company? Lansweeper and Device42, A Freshworks Company score within 0.3 points on Ease of Setup (8.8 vs 8.5), indicating near parity. - **Lansweeper:** Reviewers frequently describe setup as easy or straightforward, with agentless scanning and quick deployment noted as benefits. - **Device42, A Freshworks Company:** Reviewers mention initial complexity and a learning curve, but also highlight improvements in setup experience and available training resources. ### Which product has better Value? Value is the most frequently mentioned feature across both products, with Device42, A Freshworks Company holding a higher overall rating and support score. - **Lansweeper:** Value reflected in attractive pricing and asset management capabilities; G2 rating 4.4/5, Quality of Support 8.9, Asset Management (2 all-time mentions). - **Device42, A Freshworks Company:** Value reflected in strong support, comprehensive discovery, and high satisfaction; G2 rating 4.7/5, Quality of Support 9.5, Asset Management (3 all-time mentions). Alternatives **Device42, A Freshworks Company Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk") [ SolarWinds Service Desk ](/products/solarwinds-service-desk/reviews) ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice") [ Freshservice ](/products/freshservice/reviews) ![Remote Monitoring and Management](https://images.g2crowd.com/uploads/product/hd_favicon/b0d43ac9ef8eabd2a36c4a9b8ed74ccb/remote-monitoring-and-management.svg "Remote Monitoring and Management") [ Atera ](/products/remote-monitoring-and-management/reviews) **Lansweeper Alternatives** ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne") [ NinjaOne ](/products/ninjaone/reviews) ![SolarWinds Service Desk](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-service-desk.svg "SolarWinds Service Desk") [ SolarWinds Service Desk ](/products/solarwinds-service-desk/reviews) ![GLPI](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d68fb3441984f65bb47553080870d100/glpi.png "GLPI") [ GLPI ](/products/glpi/reviews) ![Snipe-IT](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_83a6623d5780edab2663ebcc12f2c4ff/snipe-it.jpg "Snipe-IT") [ Snipe-IT ](/products/snipe-it/reviews) ## Device42, A Freshworks Company vs Lansweeper When assessing the two solutions, reviewers found them equally easy to use. However, Lansweeper is easier to set up and administer. While Device42, A Freshworks Company is easier to do business with overall. - Reviewers felt that Lansweeper meets the needs of their business better than Device42, A Freshworks Company. - When comparing quality of ongoing product support, reviewers felt that Device42, A Freshworks Company is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Device42, A Freshworks Company over Lansweeper.