# Device42, A Freshworks Company vs Lansweeper Comparison | | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 51 | 68 | | **Largest Market Segment** | Enterprise (47.8% of reviews) | Mid-Market (63.6% of reviews) | | **Entry Level Price** | $ Up to 250 devices | Free 0 per asset | --- ## Top Pros & Cons ### Device42, A Freshworks Company Pros: - Asset Management (3 reviews) - Ease of Use (1 reviews) Cons: - Complexity (1 reviews) - Latency Issues (1 reviews) ### Lansweeper Pros: - Asset Management (2 reviews) - Alerts (1 reviews) Cons: - App Limitations (1 reviews) - Cloud Integration (1 reviews) --- ## Ratings Comparison | Rating | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Meets Requirements** | 9.0 (40 reviews) | 9.3 (53 reviews) | | **Ease of Use** | 8.9 (41 reviews) | 8.8 (55 reviews) | | **Ease of Setup** | 8.5 (37 reviews) | 8.8 (51 reviews) | | **Ease of Admin** | 8.8 (33 reviews) | 9.0 (45 reviews) | | **Quality of Support** | 9.5 (39 reviews) | 8.9 (41 reviews) | | **Has the product been a good partner in doing business?** | 9.5 (32 reviews) | 9.2 (37 reviews) | | **Product Direction (% positive)** | 9.4 (39 reviews) | 8.6 (51 reviews) | --- ## Pricing ### Device42, A Freshworks Company #### Entry-Level Pricing Plan: Basic Price: $ Up to 250 devices [Browse all 4 editions](https://www.g2.com/products/device42-a-freshworks-company/pricing) #### Free Trial Yes ### Lansweeper #### Entry-Level Pricing Plan: Free Trial Price: Free 0 per asset Description: Ideal for small teams who want to explore asset discovery. Start with 14 days of full access. Key Features: - Asset Discovery & Inventory - Continue free (up to 100 assets) - Unlimited User Seats [Browse all 4 editions](https://www.g2.com/products/lansweeper/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **Device42, A Freshworks Company** | 8.3/10 | 18 | | **Lansweeper** | 8.9/10 | 23 | #### Asset Inventory | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Hardware Asset Inventory** | 9.1 (16 reviews) | 9.6 (22 reviews) | | **Software Asset Inventory** | 8.8 (12 reviews) | 9.8 (19 reviews) | | **Cloud Asset Inventory** | 8.1 (9 reviews) | 8.8 (11 reviews) | | **Mobile Asset Inventory** | 6.9 (6 reviews) | 7.4 (9 reviews) | | **Asset Discovery** | 8.8 (13 reviews) | 9.3 (17 reviews) | #### Generative AI | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Management | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Central Dashboard** | 8.1 (14 reviews) | 9.1 (20 reviews) | | **Risk Management** | Feature Not Available | 8.3 (9 reviews) | | **Integrations** | 8.6 (14 reviews) | 8.6 (12 reviews) | ### ServiceNow Store Apps | Product | Score | Reviews | |---|---|---| | **Device42, A Freshworks Company** | N/A | N/A | | **Lansweeper** | N/A | N/A | #### ServiceNow Apps | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **ServiceNow Integration** | Not enough data | Not enough data | | **Value** | Not enough data | Not enough data | #### Agentic AI - ServiceNow Store Apps | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Data Center Infrastructure Management (DCIM) | Product | Score | Reviews | |---|---|---| | **Device42, A Freshworks Company** | 8.9/10 | 8 | | **Lansweeper** | N/A | N/A | #### Performance Management | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Workflow Automation** | Feature Not Available | Not enough data | | **Change Management** | Not enough data | Not enough data | | **Real Time Reporting** | Not enough data | Not enough data | #### Monitoring | Feature | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Server Performance** | Not enough data | Not enough data | | **Energy Consumption** | Not enough data | Not enough data | | **Space Planning** | 8.9 (6 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) **Unique to Device42, A Freshworks Company (2):** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Data Center Infrastructure Management (DCIM) Software](https://www.g2.com/categories/data-center-infrastructure-management-dcim) --- ## Reviewer Demographics ### By Company Size | Segment | Device42, A Freshworks Company | Lansweeper | |---|---|---| | **Small-Business** | 17.4% | 7.6% | | **Mid-Market** | 34.8% | 63.6% | | **Enterprise** | 47.8% | 28.8% | ### By Industry #### Device42, A Freshworks Company - **Information Technology and Services:** 23.9% - **Financial Services:** 10.9% - **Computer Software:** 8.7% - **Leisure, Travel & Tourism:** 6.5% - **Insurance:** 6.5% - **Military:** 4.3% - **Education Management:** 4.3% - **Government Administration:** 4.3% - **Apparel & Fashion:** 2.2% - **Computer & Network Security:** 2.2% - **Other:** 26.1% #### Lansweeper - **Information Technology and Services:** 12.1% - **Financial Services:** 6.1% - **Hospital & Health Care:** 6.1% - **Logistics and Supply Chain:** 6.1% - **Hospitality:** 4.5% - **Telecommunications:** 3.0% - **Automotive:** 3.0% - **Broadcast Media:** 3.0% - **Primary/Secondary Education:** 3.0% - **Computer & Network Security:** 3.0% - **Other:** 50.0% --- ## Alternatives ### Alternatives to Device42, A Freshworks Company - [Nlyte](https://www.g2.com/products/nlyte/reviews) — 4.5/5 stars (51 reviews) - [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4572 reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) — 4.3/5 stars (489 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews) - [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) — 4.9/5 stars (1313 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (707 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4045 reviews) ### Alternatives to Lansweeper - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4572 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) — 4.6/5 stars (27 reviews) - [GLPI](https://www.g2.com/products/glpi/reviews) — 4.5/5 stars (41 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) — 4.8/5 stars (274 reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) — 4.6/5 stars (707 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4045 reviews) - [BMC Helix Discovery](https://www.g2.com/products/bmc-helix-discovery/reviews) — 4.3/5 stars (63 reviews) --- ## Top Discussions ### Device42, A Freshworks Company - Title: [What is a CMDB used for?](https://www.g2.com/discussions/what-is-a-cmdb-used-for) — 1 comment > **Top comment:** "Based on ITIL's best practices, a CMDB is your Configuration Management Database, a central repository of all configuration items. It is used for managing IT..." - Title: [How much does Device42 cost?](https://www.g2.com/discussions/how-much-does-device42-cost) — 1 comment > **Top comment:** "Device42 is priced on an annual subscription model, and generally about 1/3 of the cost of the major software vendors. But it is not all just about the price..." - Title: [How does Device42 work?](https://www.g2.com/discussions/how-does-device42-work) — 1 comment > **Top comment:** "In a nutshell - Device42 uses a variety of protocols to discover legacy as well as the latest technologies in your environment, across on-premises and cloud...." ### Lansweeper - Title: [Is Lansweeper safe?](https://www.g2.com/discussions/is-lansweeper-safe) — 2 comments > **Top comment:** "Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that..." - Title: [What can Lansweeper do?](https://www.g2.com/discussions/what-can-lansweeper-do) — 1 comment > **Top comment:** "software deployment manager" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/device42-a-freshworks-company-vs-lansweeper)