Link copied to clipboard # Device Magic vs GoCanvas Comparison - What are their main differences? Share [ Export ](/compare/device-magic/canvas-solutions-gocanvas/export.csv) Device MagicGoCanvas[+ Add Product](#) Reviews **Device Magic** [ 4.1/5(41) ](https://www.g2.com/products/device-magic/reviews#reviews) **GoCanvas** [ 4.3/5(77) ](https://www.g2.com/products/canvas-solutions-gocanvas/reviews#reviews) Pricing **Device Magic** Free Trial **$0** · Free **GoCanvas** Free Trial **$29.00** 1 User / Per Month · Essentials **Pricing Insights** from reviews Time to Implement **Device Magic** 1 monthFaster Based on 10 responses **GoCanvas** 2 months Based on 6 responses Return on Investment **Device Magic** 9 months Based on 10 responses **GoCanvas** 7 months2 months sooner Based on 5 responses Perceived Cost **Device Magic** $$$$$ **GoCanvas** $$$$$ Average Discount **Device Magic** 17%9% more **GoCanvas** 8% ![Device Magic](https://images.g2crowd.com/uploads/product/hd_favicon/a81f25651291409b804033054697e029/device-magic.svg "Device Magic") ![GoCanvas](https://images.g2crowd.com/uploads/product/hd_favicon/b2dfc4e125cb6d45dacd66ebd4cf7bc3/canvas-solutions-gocanvas.svg "GoCanvas") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Device Magic** Not enough data **GoCanvas** [ Ease of Use (2) ](https://www.g2.com/products/canvas-solutions-gocanvas/reviews?filters%5Bsentiment_snippet%5D=1779941&qs=pros-and-cons#reviews)[ User-Friendly (2) ](https://www.g2.com/products/canvas-solutions-gocanvas/reviews?filters%5Bsentiment_snippet%5D=1779550&qs=pros-and-cons#reviews)[ Outdated Interface (2) ](https://www.g2.com/products/canvas-solutions-gocanvas/reviews?filters%5Bsentiment_snippet%5D=1961254&qs=pros-and-cons#reviews)[ Clarity Issues (1) ](https://www.g2.com/products/canvas-solutions-gocanvas/reviews?filters%5Bsentiment_snippet%5D=2257269&qs=pros-and-cons#reviews) Integrations **Device Magic** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50b25c72253e48a2b66e69f996196956/workato.png "Product Avatar Image") Workato ](https://www.g2.com/products/workato/reviews)[ View all ](https://www.g2.com/products/device-magic/integrations) **GoCanvas** Not enough data Screenshots **Device Magic** ![Device Magic screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89728/App-Quote2-Updated.gif) **GoCanvas** ![GoCanvas screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/124604/iOSstaticimage-5.png) Ratings Meets Requirements **Device Magic** 8.7 8.733 **GoCanvas** 8.6 8.667 Ease of Use **Device Magic** 9.0 9.033 **GoCanvas** 8.9 8.967 Ease of Setup **Device Magic** 8.3 8.329 **GoCanvas** 8.4 8.446 Ease of Admin **Device Magic** 8.7 8.728 **GoCanvas** 8.7 8.741 Quality of Support **Device Magic** 9.3 9.334 **GoCanvas** 8.4 8.461 Has the product been a good partner in doing business? **Device Magic** 8.8 8.829 **GoCanvas** 8.8 8.839 Product Direction (% positive) **Device Magic** 8.2 8.233 **GoCanvas** 9.3 9.366 Features Show 9 feature categories with incomplete data Construction Management[Hide 49 FeaturesShow 49 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Commercial Not enough data Not enough data Quality Control Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For AEC Industry Not enough data Not enough data Timesheet Management Not enough data Not enough data CRM Not enough data Not enough data For Residential Not enough data Not enough data Real-Time Data Not enough data Not enough data Customizable Reports Not enough data Not enough data Contractor Management Not enough data Not enough data Scheduling Not enough data Not enough data Financial Management Not enough data Not enough data Inventory Management Not enough data Not enough data Mobile Access Not enough data Not enough data Offline Access Not enough data Not enough data Purchase Order Management Not enough data Not enough data Supplier Management Not enough data Not enough data Change Order Management Not enough data Not enough data API Not enough data Not enough data Activity Dashboard Not enough data Not enough data RFI & Submittals Not enough data Not enough data AI Copilot Not enough data Not enough data Subcontractor Management Not enough data Not enough data Status Tracking Not enough data Not enough data Incident Reporting Not enough data Not enough data Bid Management Not enough data Not enough data Permit Management Not enough data Not enough data Materials Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Activity Tracking Not enough data Not enough data Real-Time Updates Not enough data Not enough data Collaboration Tools Not enough data Not enough data Document Management Not enough data Not enough data Equipment Tracking Not enough data Not enough data Contract/License Management Not enough data Not enough data Generative AI Not enough data Not enough data Task Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Project Management Not enough data Not enough data Risk Assessment Not enough data Not enough data Accounting Integration Not enough data Not enough data Audit Trail Not enough data Not enough data Compliance Tracking Not enough data Not enough data Building Information Model Not enough data Not enough data Job Costing Not enough data Not enough data Multiple Projects Not enough data Not enough data Workflow Management Not enough data Not enough data Estimating Not enough data Not enough data Budget Tracking Not enough data Not enough data Fire Department[Hide 38 FeaturesShow 38 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Tactical View Not enough data Not enough data Search/Filter Not enough data Not enough data Email Management Not enough data Not enough data Document Management Not enough data Not enough data Inspection Management Not enough data Not enough data Sensor Data Not enough data Not enough data Attendance Management Not enough data Not enough data Barcode Recognition Not enough data Not enough data Employee Management Not enough data Not enough data For First Responders Not enough data Not enough data Status Tracking Not enough data Not enough data Incident Response Checklists Not enough data Not enough data Geographic Maps Not enough data Not enough data Generative AI Not enough data Not enough data Multi-Location Not enough data Not enough data Equipment Tracking Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Pictometry Imagery Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Records Management Not enough data Not enough data Communication Management Not enough data Not enough data Real-Time Notifications Not enough data Not enough data API Not enough data Not enough data In-Vehicle Navigation Not enough data Not enough data Inventory Management Not enough data Not enough data Customizable Forms Not enough data Not enough data User Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Facility Management Not enough data Not enough data Incident Management Not enough data Not enough data Compliance Management Not enough data Not enough data Event Calendar Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Scheduling Not enough data Not enough data Activity Tracking Not enough data Not enough data Training Management Not enough data Not enough data Jobsite Management[Hide 9 FeaturesShow 9 Features](javascript:void(0);) Not enough data Not enough data Field Management Field Collaboration Not enough data Not enough data Field Coordination Not enough data Not enough data Safety Compliance Not enough data Not enough data Field Communication Not enough data Not enough data Workforce Scheduling Not enough data Not enough data Asset Management Resource Management Not enough data Not enough data Timesheets Not enough data Not enough data Visual Project Tracking Not enough data Not enough data Reporting Not enough data Not enough data Construction Risk Assessment Software[Hide 12 FeaturesShow 12 Features](javascript:void(0);) Not enough data Not enough data Workplace Safety Management Workplace Incident Tracking Not enough data Not enough data Training and Certifications Not enough data Not enough data Photo Documentation Not enough data Not enough data Safety Management Not enough data Not enough data Operational Safety Management IoT Analytics Not enough data Not enough data Reporting and Dashboards Not enough data Not enough data Predictive Analytics Not enough data Not enough data Risk Management Not enough data Not enough data Logistical Safety Management Mobile Technology Not enough data Not enough data Prequalification Integration Not enough data Not enough data Regulation Compliance Not enough data Not enough data Project Management Integration Not enough data Not enough data Construction Project Management[Hide 13 FeaturesShow 13 Features](javascript:void(0);) Not enough data Not enough data Task Management Construction Accounting Tool Integrations Not enough data Not enough data Construction Estimating Tool Integration Not enough data Not enough data Construction Workforce Management Tool Integration Not enough data Not enough data Project Tracking Not enough data Not enough data Information Management Not enough data Not enough data Communication and Collaboration Not enough data Not enough data Site Management Field Service Management Not enough data Not enough data Field Collaboration Not enough data Not enough data Mobile App Not enough data Not enough data Field Reporting Not enough data Not enough data Timesheets Not enough data Not enough data Photo and Video Uploads Not enough data Not enough data Workforce Scheduling Not enough data Not enough data Construction Data Analytics[Hide 11 FeaturesShow 11 Features](javascript:void(0);) Not enough data Not enough data Data Management Cloud Storage Not enough data Not enough data Data Consolidation Not enough data Not enough data Dashboard Reporting Not enough data Not enough data Data Source Agnostic Not enough data Not enough data Automated Data Collection Not enough data Not enough data Pre-Construction Data Analytics Not enough data Not enough data Post-Construction Data Analytics Not enough data Not enough data Report Generation Not enough data Not enough data Site Management Risk and Safety Management Not enough data Not enough data Resource Management Not enough data Not enough data Asset Tracking & Optimization Not enough data Not enough data Mobile Forms Automation[Hide 53 FeaturesShow 53 Features](javascript:void(0);) Not enough data Not enough data Development Tools Drag-and-drop Form Builder Not enough data Not enough data API Builder Not enough data Not enough data Integrations Not enough data Not enough data Web Forms Not enough data Not enough data Customizable Forms Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Field Tools OCR Not enough data Not enough data GPS & Time Stamps Not enough data Not enough data Barcode and Signature Capture Not enough data Not enough data Image and Video Capture Not enough data Not enough data Offline Capability Not enough data Not enough data Embedded Work Instructions Not enough data Not enough data Electronic Signature Not enough data Not enough data Single Sign On Not enough data Not enough data Lead Capture Not enough data Not enough data Back Office Tools Report Formatting Not enough data Not enough data Roles and Permissions Not enough data Not enough data Analytics Dashboards Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Additional Functionality Autofill Not enough data Not enough data Template Management Not enough data Not enough data Document Management Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Full Text Search Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Approval Process Control Not enough data Not enough data Address Validation Not enough data Not enough data SSL Security Not enough data Not enough data Generative AI Not enough data Not enough data Forms Creation & Design Not enough data Not enough data Lead Generation Not enough data Not enough data Customizable Branding Not enough data Not enough data Mobile Access Not enough data Not enough data Task Management Not enough data Not enough data Customizable Fields Not enough data Not enough data API Not enough data Not enough data Response Validation Not enough data Not enough data A/B Testing Not enough data Not enough data Conditional Logic Not enough data Not enough data Forms Management Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Drag & Drop Not enough data Not enough data Media Library Not enough data Not enough data Data Import/Export Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Security Not enough data Not enough data AI Copilot Not enough data Not enough data Version Control Not enough data Not enough data Collaboration Tools Not enough data Not enough data Workflow Management Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Customizable Templates Not enough data Not enough data Workflow Automation Not enough data Not enough data Inspection Management[Hide 52 FeaturesShow 52 Features](javascript:void(0);) Not enough data Not enough data Planning Checklists Not enough data Not enough data Approvals Not enough data Not enough data Scheduling Not enough data Not enough data Procedures Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Execution Sampling Not enough data Not enough data Corrective and Preventive Actions (CAPA) Not enough data Not enough data Data Capture Not enough data Not enough data Reports Not enough data Not enough data Ad-hoc Tasks Not enough data Not enough data Real-Time Data Not enough data Not enough data Analytics Monitoring Not enough data Not enough data KPIs Not enough data Not enough data Nonconformace Not enough data Not enough data Additional Functionality Barcode/Ticket Scanning Not enough data Not enough data Generative AI Not enough data Not enough data Inspection Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Templates Not enough data Not enough data Mobile Access Not enough data Not enough data Work Order Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customizable Forms Not enough data Not enough data API Not enough data Not enough data Dispatch Management Not enough data Not enough data Workflow Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Customer Database Not enough data Not enough data Report Templates Not enough data Not enough data AI Copilot Not enough data Not enough data Equipment Tracking Not enough data Not enough data Compliance Management Not enough data Not enough data Subcontractor Management Not enough data Not enough data Appointment Management Not enough data Not enough data Audit Trail Not enough data Not enough data Failed Inspection Tracking Not enough data Not enough data Document Management Not enough data Not enough data Audit Management Not enough data Not enough data Offline Access Not enough data Not enough data Real-Time Updates Not enough data Not enough data Task Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Inventory Control Not enough data Not enough data Drag & Drop Not enough data Not enough data Risk Assessment Not enough data Not enough data Electronic Signature Not enough data Not enough data Incident Management Not enough data Not enough data Code Enforcement Not enough data Not enough data Forms Management Not enough data Not enough data Field Service Management[Hide 118 FeaturesShow 118 Features](javascript:void(0);) Not enough data Not enough data Generative AI AI Text Summarization Not enough data Not enough data AI Image-to-Text Not enough data Not enough data Generative AI Not enough data Not enough data Before the Job Calendar Not enough data Not enough data Dispatch Not enough data Not enough data Roles Not enough data Not enough data Booking Not enough data Not enough data On the Job Location Not enough data Not enough data Employee Communication Not enough data Not enough data Behavior Monitoring Not enough data Not enough data Client Notifications Not enough data Not enough data Field Sales Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection in the Field Not enough data Not enough data After the Job Reports Not enough data Not enough data Analytics Not enough data Not enough data Billing & Invoicing Not enough data Not enough data CRM Integrations Not enough data Not enough data Accounting Integration Not enough data Not enough data QuickBooks Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Reports Not enough data Not enough data Agentic AI - Field Service Management Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Additional Functionality Work Order Management Not enough data Not enough data Checklists Not enough data Not enough data Maintenance Scheduling Not enough data Not enough data Parts Management Not enough data Not enough data Service History Not enough data Not enough data Residential Properties Not enough data Not enough data Vendor Management Not enough data Not enough data Customizable Forms Not enough data Not enough data Purchase Order Management Not enough data Not enough data Mobile Access Not enough data Not enough data Dispatch Management Not enough data Not enough data Task Scheduling Not enough data Not enough data Calendar Management Not enough data Not enough data Asset Tracking Not enough data Not enough data Technician Management Not enough data Not enough data Status Tracking Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Job Management Not enough data Not enough data Preventive Maintenance Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Commercial Properties Not enough data Not enough data Real-Time Data Not enough data Not enough data Historical Reporting Not enough data Not enough data Contract/License Management Not enough data Not enough data Customer Database Not enough data Not enough data Barcode/Ticket Scanning Not enough data Not enough data Activity Dashboard Not enough data Not enough data Facility Scheduling Not enough data Not enough data Workflow Management Not enough data Not enough data Inspection Management Not enough data Not enough data Inventory Management Not enough data Not enough data Predictive Maintenance Not enough data Not enough data Routing Not enough data Not enough data Forms Management Not enough data Not enough data Chatbot Not enough data Not enough data Documentation Management Not enough data Not enough data File Storage Not enough data Not enough data Electronic Signature Not enough data Not enough data Self Service Portal Not enough data Not enough data Service Level Agreement (SLA) Management Not enough data Not enough data Personalization and Recommendation Not enough data Not enough data Resource Allocation Not enough data Not enough data GPS Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Drag & Drop Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Scheduling Not enough data Not enough data CRM Not enough data Not enough data Online Time Clock Not enough data Not enough data Workforce Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Contact Database Not enough data Not enough data Productivity Analysis Not enough data Not enough data Prioritization Not enough data Not enough data Customizable Branding Not enough data Not enough data Price and Cost Calculations Not enough data Not enough data Performance Management Not enough data Not enough data Equipment Tracking Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Time Tracking Not enough data Not enough data Data Synchronization Not enough data Not enough data Secure Data Storage Not enough data Not enough data Location Tracking Not enough data Not enough data Route Optimization Not enough data Not enough data Offline Access Not enough data Not enough data Real-Time Updates Not enough data Not enough data Collaboration Tools Not enough data Not enough data Chat/Messaging Not enough data Not enough data Knowledge Management Not enough data Not enough data Electronic Payments Not enough data Not enough data Customer History Not enough data Not enough data Inventory Control Not enough data Not enough data Performance Metrics Not enough data Not enough data Project Management Not enough data Not enough data Client Portal Not enough data Not enough data Driver ETA Not enough data Not enough data Job Tracking Not enough data Not enough data Automated Scheduling Not enough data Not enough data Customer Management Not enough data Not enough data Reminders Not enough data Not enough data Work Order Creation Not enough data Not enough data Equipment Maintenance Not enough data Not enough data Data Import/Export Not enough data Not enough data Search/Filter Not enough data Not enough data Recurring Appointments Not enough data Not enough data Contractor Management Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Workflow Automation Not enough data Not enough data User Insights Reviewers' Company Size [![Device Magic](https://images.g2crowd.com/uploads/product/hd_favicon/a81f25651291409b804033054697e029/device-magic.svg "Device Magic")](https://www.g2.com/products/device-magic/reviews) Device Magic Small-Business(50 or fewer emp.) 47.5% Mid-Market(51-1000 emp.) 42.5% Enterprise(\> 1000 emp.) 10.0% [![GoCanvas](https://images.g2crowd.com/uploads/product/hd_favicon/b2dfc4e125cb6d45dacd66ebd4cf7bc3/canvas-solutions-gocanvas.svg "GoCanvas")](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) GoCanvas Small-Business(50 or fewer emp.) 38.7% Mid-Market(51-1000 emp.) 45.3% Enterprise(\> 1000 emp.) 16.0% Small-Business (50 or fewer emp.) 47.5% 38.7% Mid-Market (51-1000 emp.) 42.5% 45.3% Enterprise (\> 1000 emp.) 10.0% 16.0% Reviewers' Industry [![Device Magic](https://images.g2crowd.com/uploads/product/hd_favicon/a81f25651291409b804033054697e029/device-magic.svg "Device Magic")](https://www.g2.com/products/device-magic/reviews) Device Magic Telecommunications 10.0% Construction 10.0% Renewables & Environment 7.5% Hospital & Health Care 7.5% Civil Engineering 5.0% Other 60.0% [![GoCanvas](https://images.g2crowd.com/uploads/product/hd_favicon/b2dfc4e125cb6d45dacd66ebd4cf7bc3/canvas-solutions-gocanvas.svg "GoCanvas")](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) GoCanvas Construction 29.3% Computer Software 8.0% Retail 6.7% Transportation/Trucking/Railroad 5.3% Chemicals 4.0% Other 46.7% FAQs ## Device Magic vs GoCanvas FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between GoCanvas vs Device Magic? GoCanvas stands out for its higher G2 rating and reviewer-cited ease of use, while Device Magic is noted for its strong support and reliability in field data collection. | [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) | [Device Magic](https://www.g2.com/products/device-magic/reviews) | | --- | --- | | 4.3/5 (77 reviews) | 4.1/5 (41 reviews) | | Small-Business | Small-Business | | 8.4 | 8.3 | | 8.4 | 9.3 | | Ease of Use (2 all-time mentions) | Responsive Support (recent reviews) | ### How do the pricing models of GoCanvas and Device Magic compare? GoCanvas and Device Magic are rated closely on value, with reviewers expressing cost concerns for both but also noting strong ROI and value for field operations. - **GoCanvas:** In recent reviews, several reviewers mention GoCanvas is pricier than alternatives but justify the cost with significant ROI and time savings. - **Device Magic:** Recent reviewers highlight unpredictable pricing and price increases, with some expressing dissatisfaction over billing practices and value for the cost. - **Switching reasons:** Reviewers cite cost and value as key factors when considering alternatives, especially when pricing becomes unpredictable or increases sharply. ### What are the best alternatives to GoCanvas and Device Magic? The top three alternatives to GoCanvas and Device Magic are TrueContext, GoFormz, and Jotform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) | 4.3/5 (77) | Small-Business | Pricier than alternatives, but strong ROI | Ease of Use (2 all-time mentions) | | [Device Magic](https://www.g2.com/products/device-magic/reviews) | 4.1/5 (41) | Small-Business | Unpredictable pricing, value for field data collection | Responsive Support (recent reviews) | | [TrueContext](https://www.g2.com/products/truecontext/reviews) | 4.4/5 (434) | — | — | — | | [GoFormz](https://www.g2.com/products/goformz/reviews) | 4.7/5 (230) | Small-Business | — | — | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5424) | Small-Business | — | — | ### Which Field Service Management features should I prioritize when comparing GoCanvas and Device Magic? Buyers comparing GoCanvas and Device Magic should prioritize ease of use, customization, support quality, pricing satisfaction, and field data collection reliability. - **Ease of Use:** GoCanvas (8.9), Device Magic (9.0) - **Customization:** GoCanvas has 1 all-time mention for customizability and 1 for customization options; Device Magic reviewers highlight flexibility in form building. - **Quality of Support:** GoCanvas (8.4), Device Magic (9.3) - **Pricing Satisfaction:** Both products have recent reviewer concerns about pricing, with GoCanvas noted as pricier and Device Magic flagged for unpredictable pricing. - **Field Data Collection Reliability:** Device Magic is frequently cited for reliable field data collection and offline capabilities in recent reviews. ### What are the pros and cons of GoCanvas vs Device Magic? GoCanvas is strongest in ease of use and customization, while Device Magic excels in support responsiveness and field data reliability. - **GoCanvas strengths:** Ease of use (2 all-time mentions), user-friendly interface (2 all-time mentions), strong customization and form-building options (1 all-time mention each). - **GoCanvas trade-offs:** Outdated interface (2 all-time mentions), complexity in setup and usability (1 all-time mention each), higher cost (1 all-time mention), scheduling limitations (1 all-time mention). - **Device Magic strengths:** Responsive and helpful support (recent reviews), reliable field data collection, strong offline capabilities, and easy integration with other platforms. - **Device Magic trade-offs:** Unpredictable pricing and billing practices (recent reviews), some reviewers note UI/UX could be improved, and template updates can be cumbersome. ### Is GoCanvas or Device Magic better for small businesses? GoCanvas and Device Magic are both primarily used by small businesses, but GoCanvas receives more consistent positive sentiment for ease of use and ROI in small-business reviews. - **GoCanvas:** Largest segment is Small-Business; reviewers highlight ease of use, time savings, and strong ROI for small teams. - **Device Magic:** Largest segment is Small-Business; reviewers note value for field data collection but express concerns about unpredictable pricing and billing. ### Which Field Service Management platform has better integrations? Device Magic is favored for integrations, with reviewers highlighting its broad compatibility and ease of connecting with other platforms. - **GoCanvas:** Recent reviewers mention integration with PestPac and Zapier, with positive sentiment for automating document uploads. - **Device Magic:** Reviewers cite integrations with Google Drive, XML, and Microsoft OneDrive, emphasizing the ability to connect with legacy systems and automate data flows. ### How do GoCanvas and Device Magic compare on customer support? Device Magic leads GoCanvas in Quality of Support by a material margin of 0.9 points, with reviewers consistently praising its responsiveness and helpfulness. - **GoCanvas:** Reviewers describe support as timely and friendly, with some noting the loss of live chat as a drawback and occasional slow response times. - **Device Magic:** Reviewers consistently highlight responsive, helpful, and proactive support, with many citing quick onboarding and troubleshooting assistance. ### Which is easier to implement, GoCanvas or Device Magic? GoCanvas and Device Magic score within 0.1 points on Ease of Setup, indicating near parity in implementation experience. - **GoCanvas:** Reviewers describe setup as straightforward, with scores of 6-7/10 common, though some mention complexity in customizing forms and initial configuration. - **Device Magic:** Reviewers report quick and intuitive onboarding, with setup scores of 6-7/10 and positive feedback on ease of deploying forms to field teams. Alternatives **Device Magic Alternatives** ![TrueContext](https://images.g2crowd.com/uploads/product/hd_favicon/e9c2554e903c4ad30f9e527106a026c1/truecontext.svg "TrueContext") [ TrueContext ](/products/truecontext/reviews) ![GoFormz](https://images.g2crowd.com/uploads/product/hd_favicon/ce956712fe27bece46f7fae1cc63ebfc/goformz%282%29.svg "GoFormz") [ GoFormz ](/products/goformz/reviews) ![Fulcrum](https://images.g2crowd.com/uploads/product/hd_favicon/196d87491ff6ee1bb1ae02c240c5d4cb/fulcrum.svg "Fulcrum") [ Fulcrum ](/products/fulcrum/reviews) ![Process Street](https://images.g2crowd.com/uploads/product/hd_favicon/1553722504/process-street.png "Process Street") [ Process Street ](/products/process-street/reviews) **GoCanvas Alternatives** ![TrueContext](https://images.g2crowd.com/uploads/product/hd_favicon/e9c2554e903c4ad30f9e527106a026c1/truecontext.svg "TrueContext") [ TrueContext ](/products/truecontext/reviews) ![GoFormz](https://images.g2crowd.com/uploads/product/hd_favicon/ce956712fe27bece46f7fae1cc63ebfc/goformz%282%29.svg "GoFormz") [ GoFormz ](/products/goformz/reviews) ![Mitti (by SafetyCulture)](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_7944e6fa2660fdc54dbfc90761030689/safetyculturehq.png "Mitti (by SafetyCulture)") [ Mitti (by SafetyCulture) ](/products/safetyculturehq/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ## Device Magic vs GoCanvas When assessing the two solutions, reviewers found Device Magic easier to use. However, reviewers felt that GoCanvas is easier to set up. Both products were equally easy to administer, and both vendors make it equally easy to do business overall. - Reviewers felt that Device Magic meets the needs of their business better than GoCanvas. - When comparing quality of ongoing product support, reviewers felt that Device Magic is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of GoCanvas over Device Magic.