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Compare Device Magic and TrueContext 
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At a Glance
Market Segments
Small-Business (48.7% of reviews)
Mid-Market (39.1% of reviews)
Entry-Level Pricing
$0
$25.00
Device Magic
Star Rating
(40)4.1 out of 5
Market Segments
Small-Business (48.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$0
Browse all 3 pricing plansTrueContext
Star Rating
(398)4.5 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TrueContext, formerly ProntoForms, excels in its mobile-friendly forms with a rating of 8.5, making it easier for field workers to access and fill out forms on the go. In contrast, Device Magic's mobile forms received a lower rating, indicating that users find them less intuitive.
- Reviewers mention that TrueContext's quality of support is rated at 8.8, with many users appreciating the responsiveness and helpfulness of the support team. Device Magic, while still rated positively at 9.2, has some users noting that response times can vary.
- G2 users highlight TrueContext's document management capabilities, scoring 8.5, which allows for efficient organization and retrieval of documents. Device Magic, however, has not received as much praise in this area, suggesting that users may find it lacking in robust document handling features.
- Users on G2 report that TrueContext's drag-and-drop form builder is user-friendly, with a score of 8.5, making it easy for non-technical users to create forms. Device Magic's form builder, while functional, does not receive the same level of acclaim, indicating a steeper learning curve.
- Reviewers mention that TrueContext's workflow automation features are rated at 8.3, allowing users to streamline processes effectively. Device Magic's automation features, while present, do not seem to offer the same level of flexibility or user satisfaction.
- Users say that TrueContext's offline capability is rated at 8.5, which is crucial for field workers in areas with poor connectivity. Device Magic's offline functionality, while available, does not seem to meet the same standards, leading to potential challenges for users in remote locations.
Pricing
Entry-Level Pricing
Device Magic
Free
$0
- Unlimited Forms
- Unlimited Submissions and Storage
- Native iOS and Android Apps with Offline Access
TrueContext
Essentials
$25.00
For field teams looking to start their digitization journey
Gear up your organization for the potential of real-time field data
- Advanced data collection
- Straightforward business logic
- Professional documentation
Free Trial
Device Magic
Free Trial is available
TrueContext
No trial information availableRatings
Meets Requirements
8.7
32
8.8
331
Ease of Use
9.0
32
8.7
332
Ease of Setup
8.3
28
8.1
265
Ease of Admin
8.7
28
8.6
259
Quality of Support
9.2
33
8.8
307
Has the product been a good partner in doing business?
8.8
29
8.9
251
Product Direction (% positive)
8.5
32
9.2
335
Features by Category
Workflow & Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics & Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Enterprise Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Capture
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data & Integration
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.1
27
Not enough data
8.1
28
Not enough data
8.3
27
Forms
Not enough data
8.3
28
Not enough data
7.2
26
Not enough data
8.6
29
Automation
Not enough data
8.2
29
Not enough data
8.3
29
Not enough data
8.2
29
Not enough data
7.8
26
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
8.3
125
|
Verified
Not enough data
7.5
106
|
Verified
Not enough data
8.1
114
|
Verified
Field Tools
Not enough data
7.7
100
|
Verified
Not enough data
8.8
129
|
Verified
Not enough data
8.3
126
|
Verified
Not enough data
8.6
137
|
Verified
Not enough data
8.5
132
|
Verified
Not enough data
8.4
120
|
Verified
Back Office Tools
Not enough data
8.5
130
|
Verified
Not enough data
8.7
132
|
Verified
Not enough data
7.9
121
|
Verified
Planning
Not enough data
8.8
93
Not enough data
8.2
85
Not enough data
7.7
76
Not enough data
8.4
85
Execution
Not enough data
7.9
76
Not enough data
7.9
83
Not enough data
8.6
98
Not enough data
8.2
96
Not enough data
8.0
75
Analytics
Not enough data
8.2
81
Not enough data
7.8
71
Not enough data
7.8
72
Generative AI
Not enough data
6.0
54
Not enough data
5.7
54
Before the Job
Not enough data
7.3
92
Not enough data
8.1
105
Not enough data
8.3
102
Not enough data
7.3
87
On the Job
Not enough data
8.3
113
Not enough data
8.1
101
Not enough data
7.8
93
Not enough data
7.8
99
Not enough data
7.5
90
After the Job
Not enough data
8.7
121
Not enough data
8.2
109
Not enough data
7.4
87
Not enough data
7.6
88
Agentic AI - Field Service Management
Not enough data
5.0
7
Not enough data
5.2
7
Not enough data
5.0
7
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Device Magic and TrueContext are categorized as Mobile Forms Automation and Inspection Management
Unique Categories
Device Magic is categorized as Fire Department
TrueContext is categorized as Connected Worker Platform, Field Service Management, Digital Process Automation (DPA), and Salesforce AppExchange Apps
Reviews
Reviewers' Company Size
Device Magic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TrueContext
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
10.3%
Construction
10.3%
Hospital & Health Care
7.7%
Renewables & Environment
5.1%
Oil & Energy
5.1%
Other
61.5%
Construction
17.7%
Oil & Energy
9.5%
Telecommunications
4.1%
Information Technology and Services
4.1%
Retail
3.1%
Other
61.4%
Discussions
Can you only use mobile forms on a smartphone?
1 Comment
Official Response from Device Magic
Device Magic mobile forms are designed to be completed on mobile devices, including smartphones and tablets, through the forms app. Users with Enterprise...Read more
Does the mobile device need to be connected to internet or cell service to complete forms?
1 Comment
Official Response from Device Magic
No. Device Magic mobile forms are fully functional with or without internet access. So no matter where you are, forms can be completed in the app, and will...Read more
How do I create mobile forms and get started with Device Magic?
1 Comment
Official Response from Device Magic
You can create an account by starting a free trial on our website, or by downloading the app on an Apple, Android, or Amazon device. Once you have your...Read more
Automated mobile workflows?
1 Comment
Official Response from TrueContext
An automated mobile workflow is more than just a digital form: it is an end-to-end solution that takes your data from the field, draws it into the back...Read more
Does ProntoForms work on both Android and iOS?
1 Comment
Official Response from TrueContext
The ProntoForms app is available on Android, iOS, and Windows devices, as well as on Windows 10 for PC. Read more
Does ProntoForms work offline?
1 Comment
Official Response from TrueContext
The ProntoForms app can be used to collect and access data offline; forms submitted while offline are sent when network connectivity is restored. Read more
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