FogBugz Reviews & Product Details


What is FogBugz?

Building software that matters is more than a race to close issues. We know every team can craft great software, you just need the best tools and the right information. FogBugz provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. FogBugz shows you the issue and project info you need, alongside updates from your integrated tools. As well as providing expert advice and insights from two decades of studying how great software really gets built.

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Website
www.fogbugz.com
Related Links
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Languages Supported
English
Vendor
DevFactory FZ
Company Website
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
46
Twitter
@DevFaCareers
Twitter Followers
26
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FogBugz Reviews

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1-11 of 11 total FogBugz reviews
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Mr
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"FogBugz a Great Bug Tracking Solution"

What do you like best?

The FogBugz bug tracking tool is awesome tool which is very easy to use and doesn't require any training to log bug or track the status of the bug. FogBugz offers a powerful search engine that allows you to instantly search any bug without any delay. FogBugz offer there service in very reasonable price.It's compatible with Android, iOS, and Blackberry smartphones, and the iPad and other tablets. FogBugz provide emails and notifications which keeps team members updated on changes to the issues and bugs they are working on.

What do you dislike?

No option to generate customize bug report.No option to add customize fields. it gets a little confusing when a single issue spans across multiple groups. Sometimes permissions to groups cause issues. FogBugz user interface is not very well polished in compare to other bug tracking or project managing applications

Recommendations to others considering the product:

Fogbugz should provide customize reporting, customize input field features. Fogbugz should work on its user interface improvement. Fogbugz team should work on improving search beacuse search is very difficult when you have large amounts of data, especially if bugs don't have suitable titles.

What problems are you solving with the product? What benefits have you realized?

This bug tracking tool is very good for day-to-day users. Entering cases is very straightforward, as is organizing and searching for them. It has a very user friendly simple search and a great advanced search .Fogbugz is very cost effective solutions for small company so they can easily adopt this for reporting and tracking bug.Very easy to use and learn.Raising bug ,tracking it and closing bug or i can say managing bug life cycle is very easy through this tool is easy.

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Assistant Manager
Information Technology and Services
Enterprise
(10,001+ employees)
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Business partner of the vendor or vendor's competitor, not included in G2 scores.

" Bug tracking tool"

What do you like best?

The FogBugz bug tracking tool developed by Fog Creek Software is awesome bug tracking tool which is use to track the status of defects and changes or updates in ongoing software projects.Its very useful for company that have teams of developers and testers who want to track bugs and fixes on multiple projects.Fogbugz offer there service in very reasonable price.

One of the main features of FogBUGZ is the support for reporting bugs/features & submitting inquiries via E-mail, fogbugz is very easy to use and provide interactive user interface.

What do you dislike?

Fogbugz tracking doesn't notify user about the reported bugs in the system, unless he open it.

No option to generate customize bug report.No option to add customize fields.

Recommendations to others considering the product:

Fogbugz should provide customize reporting, customize input field features.it should provide auto-notification(without login to fogbugz)to developer /tester when any new bug raised or bug status change or comment added by developer/tester.

What problems are you solving with the product? What benefits have you realized?

Fogbugz is cost effective solutions due to this any small company can adopt this for reporting and tracking bug.Very easy to use

and learn.Raising bug ,tracking it and closing bug or i can say managing bug life cycle is very easy through this tool is easy.

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U
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"Easy, to-the-point bug-tracking software. "

What do you like best?

Fogbugz provided a great project management 'social network' for our company in its early days. Users on the platform ranged all over the company, from junior to executives regardless of their function. Fogbugz allowed us to track and classify tickets based on our needs (from feature requests to roof-on-fire problems) , and keep relevant stories going for future updates or tickets. Notifications and updates from Fogbugz were highly configurable, and FogBugz also allowed integration with code management software when necessary.

Notifications and daily digests of happenings around the company were helpful in understanding the day-to-day at a glance, which can be helpful for product managers or other oversight.

What do you dislike?

The layout is not very well done, it wastes a lot of space that could be used for other things or data points. Sometimes the sorting of tickets and projects got a little messy depending on how many active categories were present. There could be more integrations with other productivity software as well.

Some configurations and settings were difficult to setup for end-users.

Recommendations to others considering the product:

I would suggest FogBugz for any company that needs a to-the-point solution for tracking tickets that allows product and engineering teams to focus on their tasks, while giving other teams visibility into what's being completed, how it's being completed, and what priorities have been set.

What problems are you solving with the product? What benefits have you realized?

Tracking product updates, bug fixes, requests, etc; across the organization and keeping employees informed of all necessary and related items, as well as assisting product/engineering teams with prioritization and resource allocation.

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Web Developer
Internet
Small-Business
(2-10 employees)
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"Powerful product, with "

What do you like best?

The powerful tools within Kiln; and the ability to oversee massive projects, and the detailed tools to investigate changesets and history are some of the best features.

But Kiln's cross-compatibility with FogBugz and Trello are absolutely amazing, and probably the best feature; it helps to tie together the project management and client communication sides of our version control.

What do you dislike?

Kiln's user interface often seems a bit dated to me, and sometimes it can be difficult to compare two particular changesets if any two specific changes need to be compared, you usually have to track down the revision ID.

Recommendations to others considering the product:

Kiln is very useful, and effective in what it aims to achieve; even better if you already use Trello or FogBugz (if you do not, please investigate those products in addition to Kiln)

Kiln is quite easy to use; it is very effective for team collaboration, and the repository and branch management is easy to visualize with the web interface and branch visualization.

What problems are you solving with the product? What benefits have you realized?

Kiln is absolutely essential to our business.

We have massive projects, which requires us to sometimes come back to projects that have not been touched for months; or to investigate bugs caused by changes made months ago.

Kiln's tools allow us to crawl through every change, to compare many changesets, and to easily view the version history of a file over multiple changes.

What's more, the ability to see the changes of some binary files, such as images, has proven very useful in various design changes; especially when the commit messages have been vague.

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UH
Mid-Market
(51-200 employees)
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"Excellent On-Premise Mecurial Code Hosting Solution"

What do you like best?

Easily setup and manage Mercurial based-code repositories. Easy to setup mercurial clients (TortoiseHg) to push and pull to Kiln.

Web-based file and changeset diff-views allow code to be quickly browsed and reviewed.

Built in web-hooks for Fogbugz and Pivotal Tracker (we use both of these for issue/bug tracking) allow commit messages to auto-post to project management systems.

Although we don't utilize it fully, the Code Review system provides an easy way for developers to comment on commits and changesets.

What do you dislike?

Not really a deal breaker, but Kiln does not offer webhooks for some of the modern software development management tools such as JIRA. It may be because of the version we are using (v2.9.61.0) which is fairly outdated.

What problems are you solving with the product? What benefits have you realized?

Our main use is to utilize Kiln as our internal central code repository. We have a number of repos and sub-repos to host various business application code bases.

We also rely heavily on Kiln's built in webhooks to post commits to our software development PM tools (Fogbugz & PivotalTracker). This has provided the ability to quick associate and review actual the code changes made for specific cases / user stories. In addition, developers do not have to duplicate as much documentation (assuming they write good commit messages).

On less frequent occasion, we utilize Kiln's code review system for handling reviews for smaller changes. For larger changes we still have full one-on-one or group peer reviews.

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Senior Software Engineer
Information Technology and Services
Enterprise
(10,001+ employees)
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"Fogbugz bug tracking tool"

What do you like best?

Fogbugz is a very simple and easy to access bug logging tool. It is very convenient to take a report of the all the bugs logged so far in a very quick manner.

What do you dislike?

Unlike other Defect logging tool it is not upgrading with as per industry standards like In Jira we have Jira stories for scenarios.

What problems are you solving with the product? What benefits have you realized?

With the help of Fogbugz it is very efficient to track the records of defect logged release wise. Easy to access and cost effective.

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Senior Software Developer
Research
Mid-Market
(201-500 employees)
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"A Seamless Integration of Tools for Developers and Software Mangers"

What do you like best?

Stability and usability are solid. It seamlessly integrates with our Mercurial source control repos. The hosted version has a feature called Harmony that allows every repository to be accessed via Git and/or Mercurial. Each user can choose their own DVCS regardless of what other users on the same project/repository are using.

What do you dislike?

We are using the on-premise version, and there seems to be a lack of new development on that version. The hosted version is getting new features while the on-premise version is stagnating. In particular, I would like to see the Harmony feature added to the on-premise version. It is a killer feature that allows every repository to be accessed via Git and/or Mercurial. Each user can choose their own DVCS regardless of what other users on the same project/repository are using.

Recommendations to others considering the product:

If your company is comfortable with the hosted version, I would recommend that over the on-premise version. The hosted version is updated more frequently and has newer features.

What problems are you solving with the product? What benefits have you realized?

Integrated source control, code reviews, issue tracking, bug reports.

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U
Small-Business
(11-50 employees)
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"Functional"

What do you like best?

It gets the job done. I like the ability to sort emails that come in to customized categories.

What do you dislike?

It's functional, but it's not the most aesthetic design. There are some things that could be improved to make it more organized. We ended up using FogBugz for most of our work but tracking it on Workfront since that better allowed us to organize it the way we wanted to have it organized.

What problems are you solving with the product? What benefits have you realized?

It enables our app support team to better work together to address people's feedback.

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UC
Mid-Market
(51-200 employees)
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"A great source control product!"

What do you like best?

Up time has seemed to be 100%, easy to use the web functionality and easy configuration for copying sources locally.

What do you dislike?

The Webpage could be a bit more user friendly. it's not as easy to navigate as Fogbugz.

Recommendations to others considering the product:

This is a great source control service. Up time has been fantastic.

What problems are you solving with the product? What benefits have you realized?

We have a variety of products which need proper source control. Multiple engineers may work on a product and the push/pull management is an absolute requirement.

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UC
Small-Business
(2-10 employees)
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"Provides robust SCM with a clever joint support for both Git and Mercurial"

What do you like best?

The way a single repository supports access with git and mercurial at the same time

What do you dislike?

The web interface feels a little outdated

Recommendations to others considering the product:

Give it a shot. There is a free account for very small companies.

What problems are you solving with the product? What benefits have you realized?

Managing internal and client code

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UI
Small-Business
(11-50 employees)
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"Use as a task management tool"

What do you like best?

work with fogbugz. Very useful for code review

What do you dislike?

none. I did not find any thing unlike. Bug searching can be improved.

What problems are you solving with the product? What benefits have you realized?

Use it as a task management tool working with fogbugz togerther

FogBugz User Ratings

7.6
Ease of Use
Average: 8.6*
8.0
Quality of Support
Average: 8.6*
* Project Management Category
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